숙박 시설 정면

트래블로지 바이 윈덤 서리 여행 후기

2 out of 5
트래블로지 바이 윈덤 서리
13939 104th Avenue, Surrey, BC

이용 후기

5.0
평점 10 - 훌륭해요. 544개 이용 후기 중 76개" "
평점 8 - 좋아요. 544개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 544개 이용 후기 중 84개" "
평점 4 - 별로예요. 544개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 544개 이용 후기 중 226개" "

5.2/10

청결 상태

5.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
never select again
some insect bite the whole body no clean the room and no change towel etc
2017년 7월에 2박 숙박함
답변 제공: Jeremy 님, 2017년 9월 1일
Hmmm. If you did not get service I am terribly sorry... you should, every day!

6/10 - 괜찮아요

soyoung

별로예요: 직원 및 서비스
이틀 있었는데 매일 하우스 키핑 안해주더라구요 수건도 어제쓴거 써야 하고 불편했어요 에어콘 없어서 너무 덥고

6/10 - 괜찮아요

10년후여행

별로예요: 청결 상태, 객실의 편안함
가격이 싼 숙소를 선택하였으며, 싼만큼 불안한 치안과 객실이 불편했음.
부득불 밴쿠버 다운타운과 떨어진 가격이 싼 숙소를 선택하였다. 가격에 맞게 숙소 시설 및 상태가 주어졌다고 생각한다. 다만, 싸더라고 기본적으로 갖추어야 할 항목인 안전성, 샤워실과 침실의 소리차단 분리, 주차불안차단 등은 꼭 보완되어야 할 것으로 생각된다.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They stole my money they robbed me I paid online I booked a room and when I showed up I was told the hotel wasn’t available and I don’t know how to get my money back pls help me
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in Property needs a do-over. Need to pay more attention
2021년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Rooms
The room was horrible. The Travel Lodge Chain certainly doesnt care about standards anymore. The room was dirty, horrible bed, and filthy.
2021년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a used syringe under the bed.
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place should be condemned. Burn marks on bed linen. No heat except for the bathroom.
2021년 4월에 1박 숙박함

4/10 - 별로예요

Gurpreet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty room
Filthy room found needles under the couch Table had ketchup goo and was not cleaned since ages there were no towels in the bathroom.
Ketchup on table
2nd spot for ketchup
Filth on floor
Drug needles under couch seats
2021년 3월에 1박 숙박함

6/10 - 괜찮아요

Kaileen

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 3월에 1박 숙박함
답변 제공: Yogina 님, 2021년 3월 17일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in bad shape ...ripped blanket .... no coffee machine .... free breakfast was mentioned online ... but there was nothing there. Not a good neighbourhood. Wouldn’t not recommend. Didn’t feel safe... people were passing by in the hall way talking loudly
2021년 3월에 1박 숙박함
답변 제공: Yogina 님, 2021년 3월 3일
Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had no wifi, as soon as I got to the room the heater wasnt working. Went down to ask why they said they turn it off! Room is not worth $70 but goes for about $150. Makes no sense
2021년 2월에 2박 숙박함
답변 제공: Yogina 님, 2021년 3월 2일
Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is unsafe- don't stay here! There were drug users in the stairwells, doors had been kicked in, locks on doors and windows were missing and broken in rooms. Rooms were really dirty too. Totally unsafe to stay here. Also when hotel management was told, they would not refund entire stay even though I did not check in - could not stay there as it was too unsafe!
2021년 2월에 5박 숙박함
답변 제공: Yogina 님, 2021년 2월 18일
We are very sorry to hear that ! We will be addressing your concerns.

4/10 - 별로예요

Darrin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Yogina 님, 2021년 1월 30일
Thank you for your feedback. We will be addressing your concerns.

4/10 - 별로예요

Harsh

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 1박 숙박함
답변 제공: Yogina 님, 2021년 1월 30일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Mahamed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place nice staff front lady manager-- is awesome
2020년 12월에 1박 숙박함
답변 제공: Yogina 님, 2021년 1월 3일
Thank you Mahamed for staying with us. We appreciate your feedback!

8/10 - 좋아요

AMARDEEP

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Yogina 님, 2020년 12월 29일
Thanks, Amardeep ! Glad you're enjoying it. Please let us know if there's anything we can do for you during your stay! - Yogina

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Find better elsewhere.
Twice had my reservations cancelled or lost, had to pay premium prices on those says. No breakfasts either, internet is shoddy as well.
2020년 12월에 2박 숙박함
답변 제공: Yogina 님, 2020년 12월 29일
Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

SARAVANAN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible-Stay away
2020년 11월에 1박 숙박함
답변 제공: Yogina 님, 2020년 12월 29일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Shauna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beds very comfy and room was very spacious. Yogina at front desk was especially pleasant and helpful.
2020년 11월에 1박 숙박함
답변 제공: Yogina 님, 2020년 12월 29일
Thanks, Shauna! Glad you're enjoying it. Please let us know if there's anything we can do for you during your stay! - Yogina

10/10 - 훌륭해요

Shauna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent customer service
The service was excellent, they went the extra mile. Beds are very comfortable. Eugenia was especially pleasant and helpful.
2020년 11월에 2박 숙박함
답변 제공: Yogina 님, 2020년 12월 29일
Thanks, Shauna! Glad you're enjoying it. Please let us know if there's anything we can do for you during your stay! - Yogina

2/10 - 너무 별로예요

TC 님, Burnaby BC

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unfortunately this hotel is very dangerous to stay at. I was robbed by another guest in the hotel and the staff wouldn’t even cooperate with the police. Don’t think by having cameras everywhere you are safe. The RCMP told are not recording anything. Also the room was in disrepair and I had no phone available to me to call 911 after I was left with nothing. My vehicle, wallet, phone all gone and the staff were so rude and would only allow me to use a phone in the lobby on speakerphone!
2020년 10월에 1박 숙박함
답변 제공: Yogina 님, 2020년 12월 29일
Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함
답변 제공: Amaan 님, 2020년 10월 19일
Thank you for staying with us, we apologize for any inconvenience during your stay. We are committed to making sure our guests have the best possible stay – if at any time we aren't meeting your needs or expectations, please let us know and we will address it right away.

2/10 - 너무 별로예요

Yoginagroodoyal 님, Travelodge by Wyndham 13939-104th Avenue surrey bc

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down hotel. Stuff were very rude. Charged extra 100$ on my credit card saying the towels were dirty. Homeless people sleeping on the steps. Won’t recommend to anyone.
2020년 10월에 3박 숙박함
답변 제공: Amaan 님, 2020년 10월 19일
Thank you for staying with us, we apologize for any inconvenience during your stay. We are committed to ensuring our property is safe and comfortable for all of our guests. If at any time you see anything that isn't safe, please let us know at the Front Desk and we will address it immediately. We hope to host you again soon and make this right.

4/10 - 별로예요

John

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
REFUNDS??????
I have requested a refund from Hotel.com but have not received any info about my claim. I was informed it could take 48 hrs. It has now been a week and no response.
2020년 10월에 1박 숙박함
답변 제공: Amaan 님, 2020년 10월 19일
Thank you for staying with us, we apologize for any inconvenience during your stay. Refunds are handled directly by the third party but we have checked with our Accounting team to ensure nothing is held up on our end. Please do feel free to contact us if there are any issues.

2/10 - 너무 별로예요

Angela

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Looks so, so much better in photos
I booked because the photos look great. Was disappointed when I got to the room. The bath tub wasn't clean and the tap was broken; and the door mat was so dirty. Won't be staying there again. Funny, showed as $149 regular price so I thought it was a good deal at half price. Looks like a gimmick to get people to book :(
2020년 9월에 1박 숙박함
답변 제공: Amaan 님, 2020년 10월 6일
We apologize for any inconvenience during your stay. Cleanliness is a top priority for us – if at any time you find your room in unacceptable condition, please don't to hesitate to let us know at the Front Desk and we will address this immediately. We've addressed this with our Housekeeping team to ensure it doesn't happen again. We hope to host you again soon and make the experience right.

6/10 - 괜찮아요

Eric

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Run down, definitely needs to be updated, feels like a 70s motel. Sketchy clientele. Bathroom was clean but the balance of the furniture had sticky spots. Burn marks on the sheets. Dirty laundry in the hallway. First and last time for me.
2020년 9월에 1박 숙박함
답변 제공: Amaan 님, 2020년 9월 29일
Thank you for staying with us, we apologize for any inconvenience during your stay. Cleanliness is a top priority for us which is why our team checks and re-checks every room. If at any time we have missed something, please don't hesitate to let us know at the Front Desk – we have somebody there 24 hours who can address any issues immediately. We hope to host you again soon and make this experience right.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Amaan 님, 2020년 9월 29일
Thank you for staying with us, we apologize for any inconvenience during your stay. If at any time we aren't meeting your expectations, please do let us know at the Front Desk and we will make it better right away. Our goal is to ensure every guest is comfortable and enjoys their stay. We hope to host you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 9월에 3박 숙박함
답변 제공: Amaan 님, 2020년 9월 10일
Thank you for staying with us, we apologize for any inconvenience during your stay. If at any time during your stay we aren't meeting your expectations, please don't hesitate to let us know. We have somebody at the desk 24 hours who can help. We hope to host you again and improve on this experience.

2/10 - 너무 별로예요

Prerna

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not family friendly.
Did not enjoy our stay. I went with my 2 year. They give me room at 3rd floor and the lift was not working. Despite written in the description, there was no breakfast in the morning, literally had to run to Tim Hortons to get food for kids. No point to save few bucks with this cheap service specially if you are with kids.
2020년 8월에 1박 숙박함
답변 제공: Amaan 님, 2020년 9월 11일
Thank you for staying with us, Prerna. We apologize for any inconvenience during your stay. We have suspended breakfast at this time for the safety of our guests and staff. We hope to resume it soon, we know it's a highlight for many of our guests. We hope to host you again soon when breakfast is back!

2/10 - 너무 별로예요

Vien

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty and everything is not working!
2020년 8월에 1박 숙박함
답변 제공: Amaan 님, 2020년 9월 11일
Thank you for staying with us, we apologize for any inconvenience during your stay. If at anytime we aren't meeting your expectations, or things aren't in working order, please don't hesitate to let us know at the Front Desk. We have somebody there 24 hours who can help address any issues right away. We hope to host you again soon and improve on this experience.

8/10 - 좋아요

Garret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surprised by hotel staff.
From the moment we arrived 2 hrs early after a 1500km 14hr drive the staff were helpful and understanding they checked us in to a upgraded room because ours wasn't ready for another hour. You don't see hotels do that very often especially when I was at fault. The room was clean and cool after driving in 30c+ weather it felt heavenly. Thanks for everything guys. I'd recommend this hotel to anyone on a budget that wants a clean friendly stay.
2020년 8월에 1박 숙박함
답변 제공: Amaan 님, 2020년 9월 11일
Thank you so much for staying with us, we are really happy you enjoyed your stay. Our team is committed to being as flexible as possible to ensure the care and comfort of our guests! We are glad we were able to shuffle some things around to make sure you had somewhere to rest after such a long drive! We look forward to hosting you again soon.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Be Weary they try to scam you about anything ...stayed and the lady tried saying shes giving me a deal for 270 a night..like its badically 2 stars
2020년 6월에 2박 숙박함
답변 제공: Amaan 님, 2020년 9월 15일
Thank you for staying with us. We apologize for any inconvenience during your stay. If ever there is a discrepancy is rate, please do let us know at the Front Desk.

2/10 - 너무 별로예요

Melanie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yucky - BED BUGS
Staff was surly, had to ring for 15 minutes to get him to even come to the office. Sticky surfaces and DIRTY / STAINED TOWELS. View from window was an abandoned lot full of garbage and rusted out cars. Next day - bed bug bites coming up itchy all over.
2020년 7월에 1박 숙박함
답변 제공: Amaan 님, 2020년 9월 15일
Thank you for staying with us, we apologize for any inconvenience during your stay. All our rooms are deep cleaned after every check-out. This surprises us but we have emphasized this with our entire team. If at anytime a room isn't meeting your needs, please do let us know right away. Our whole team is committed to finding a quick solution for all of our guests.

10/10 - 훌륭해요

JUDITH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2020년 7월에 1박 숙박함
답변 제공: Amaan 님, 2020년 8월 22일
Thank you so much for staying with us, we are thrilled you enjoyed your stay! We look forward to hosting you again!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함
답변 제공: Amaan 님, 2020년 8월 22일
We apologize for any inconvenience during your stay. If at anytime we aren't meeting your expectations, please don't hesitate to let us know at the Front Desk and we will address it right away. We hope to host you again and make it right.

8/10 - 좋아요

실제 이용하신 고객

2020년 6월에 1박 숙박함
답변 제공: Amaan 님, 2020년 6월 27일
Thank you so much for staying with us. We are really happy you enjoyed your stay in our newly renovated rooms! We look forward to hosting you again soon!

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time i booked this hotel, but by mistake i just book for wrong date. In 5 minutes i call them back it’s just by mistake could you please change the check in date. They said they are not going to refund me back neither will change the dates. I haven’t even use their property but get fully charged. I really disappointed with thier service, i will never visit them again.
2020년 6월에 1박 숙박함
답변 제공: Amaan 님, 2020년 6월 24일
We apologize for any inconvenience while booking your stay. We are not sure what happened here but we'd encourage you to contact our property directly so we can try to resolve.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 6월에 1박 숙박함
답변 제공: Amaan 님, 2020년 6월 16일
Thank you for staying with us, we apologize for any inconvenience during your stay. Our main goal is to always give our guests the best possible experience. If at any time during your stay, we aren't meeting your expectations, please do not hesitate to let us know at the Front Desk. We have somebody there 24 hours who will help address any issues right away. We hope to host you again and make it a 5/5!

8/10 - 좋아요

Armando

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Amaan 님, 2020년 6월 11일
Thank you so much for staying with us, we are so happy you had a good stay! Our property was recently renovated and we brought new furniture in – we are glad it all contributed to a comfortable and relaxing stay for you. We look forward to hosting you again!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The worst was the bedding conditions. Bed cover, sheets,pillows were very old and cover with cigarette burns, sheets were so worn out they had holes in it, pillows were very old, disgusting.
2020년 6월에 2박 숙박함
답변 제공: Amaan 님, 2020년 6월 9일
Thank you for staying with us, we apologize for any inconvenience during your stay. This is unacceptable to us, and we've relayed to our housekeeping and inspection team that this cannot happen. We check and re-check every room to avoid any gaps and apologize this was missed. Our team is committed to doing everything we can to give our guests the best possible stay. If at any time we've fallen short, please do not hesitate to let us know at Front Desk and we will address the issue right away. We look forward to hosting you again and making it a 5/5!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To expensive, paid more for 2 nights here than a week at another motel.
2020년 5월에 1박 숙박함
답변 제공: Amaan 님, 2020년 6월 5일
Thank you for staying with us. We apologize for any inconvenience during your stay. Our rates do depend on room type availability and range depending on what's available at the time. We look forward to hosting you again, please do reach out if you have any questions.

2/10 - 너무 별로예요

Isha

2020년 5월에 2박 숙박함
답변 제공: Amaan 님, 2020년 6월 4일
Thank you so much for staying with us. We apologize for any inconvenience during your stay. If at any time during your stay, there is anything not meeting your expectations, please do not hesitate to let us know at front desk. We have somebody there 24 hours who can help address the issue right away. We look forward to hosting you again and making it a 10/10!

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was a great place to stay
2020년 5월에 1박 숙박함
답변 제공: Amaan 님, 2020년 5월 23일
Thank you so much for staying with us - we are thrilled you enjoyed your stay! Guests love our central location and how easy it is to get around town. Our whole team does everything possible to give our guests the best possible experience. We look forward to hosting you again!

4/10 - 별로예요

Yuichi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Free breakfast was not serviced, towels were so old with black stains, no kettle, no coffee mugs. All desk and cabinet surface were very sticky. Dirty floor. Noisy neighborhood, some questionable people were outside and later 2 police cars came and arrested one lady.
2020년 5월에 1박 숙박함
답변 제공: Amaan 님, 2020년 5월 23일
Thank you for staying with us. We apologize for any inconvenience during your stay. We've posted signage at the property explaining our strategy for keeping our guests and staff safe during the COVID-19 outbreak, including the temporary pause in breakfast service. We do have snacks available at the front desk, along with kettle, dishes, utensils, and anything guests may wish to borrow. We do regular patrols of the lot and staircases to ensure the safety of our guests. We hope to host you again and make it a 10/10 experience!

8/10 - 좋아요

NoneYeah.B 님, Surrey bc

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
To expensive . And the cleaning lady is rude. But the rooms are nice and bright and the building is overal kept very clean .
2020년 4월에 2박 숙박함
답변 제공: Amaan 님, 2020년 6월 4일
Thank you for staying with us – we are glad you enjoyed the newly-renovated rooms! We recently made big changes including room renovations, brand new furniture, and lots more to make the property unrecognizable! We do apologize if there were any issues with our team – we are committed to guest service with a smile. We look forward to hosting you again and showing off our smiles!

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manager provides top quality service
The manager the extremely helpful and went beyond to assist me when I needed help. Whenever I asked for extras she gladly provided them quickly and efficiently. Her staff were polite and answered any questions I had. I received top notch service from the manager and staff and would encourage you to experience the services they provide. Thank you
2020년 4월에 1박 숙박함
답변 제공: Amaan 님, 2020년 5월 2일
Thank you so much for staying with us and for the kind words - Yogina, our GM, is one of our finest! She and the rest of the team are dedicated to making sure each one of our guests has the best possible experience. We are glad that showed! We look forward to hosting you again!

10/10 - 훌륭해요

Brenden

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was really good and appreciated
2020년 4월에 3박 숙박함
답변 제공: Amaan 님, 2020년 5월 2일
Thank you so much for staying with us. We are so happy you had a great stay. We look forward to hosting you again!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Friendly staff and clean rooms. Bad neighborhood, however, complete with a homless guy sleeping in the back stairwell. Hotel staff was advised upon checkout.
2020년 3월에 4박 숙박함
답변 제공: Amaan 님, 2020년 4월 3일
Thank you so much for staying with us, we are glad you enjoyed your stay. Our team is committed to a great experience so we are glad our friendliness showed! We appreciate you bringing this to our attention – we've started frequent patrols through the day and night to ensure this doesn't happen again. Safety and comfort are top priority for us. We look forward to hosting you again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, great management, and great price, will look forward to stay here in future.
2020년 3월에 1박 숙박함
답변 제공: Amaan 님, 2020년 3월 27일
Thank you so much for staying with us! We are glad everything went so well with your stay. Our housekeeping team is diligent in making sure every room is spotless – we make sure to double and triple check! We look forward to hosting you again soon!