Dear CHOI, Thank you very much for taking the time to share with us your very valuable comments during your recent stay at eslite hotel, particularly for the remarks of your dissatisfaction to the service quality of our room facilities and breakfast. Sharing and learning from what you tell us will support our services and facilities, we will improve our services and continue to make them better and more responsive. Thank you very much for choosing eslite hotel as your home away from home, it was our great pleasure to have been of service to you. We are all looking forward to welcoming you back to eslite hotel in the very near future.