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그랜드 인 & 레지던스 여행 후기

3 out of 5
그랜드 인 & 레지던스
11702 - 99th Avenue, Grande Prairie, AB

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 364개 이용 후기 중 211개" "
평점 8 - 좋아요. 364개 이용 후기 중 107개" "
평점 6 - 괜찮아요. 364개 이용 후기 중 28개" "
평점 4 - 별로예요. 364개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 364개 이용 후기 중 6개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious and clean
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 28일
Dear Crystal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Hu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent & friendly staff. Very nice & clean rooms.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Dear Hu, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 - 괜찮아요

Richa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the choices for room types.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Dear Richa, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Kristie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for Winter Games and the property exceeded our expectations. It was clean, and big and was perfect for our stay. We would highly recommend this property to other travelers
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 22일
Dear Kristie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Sukhpal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 19일
Dear Sukhpal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Kimberley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 19일
Dear Kimberley, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 - 괜찮아요

Lana

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 5일
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

KYUNGJIN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I visited Grand Prairie first time because of the Alberta winter game. The room was a little bit old but it was very clean. So, we were comfortable for 3days. Thanks!
답변 제공: Management 님, 2024년 2월 24일
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Benj

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Management 님, 2024년 2월 24일
Dear Benj, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Management 님, 2024년 2월 24일
Dear Russell, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Miranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice and spacious, and beds were super comfortable. It was great to have a separate living room and kitchen. We really enjoyed our stay and will definitely be back!
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 24일
Dear Miranda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Kaitlyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The space was great! Loved the layout for our family
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Dear Kaitlyn, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Devon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean nice and quiet.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Dear Devon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Patricia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It felt like a home, wish there was a pool or restaurant in this hotel
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 6일
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Patricia

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for a family, felt like a home
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 6일
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

David

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 6일
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Brian

2023년 12월에 5박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 - 훌륭해요

Patrick

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 9일
Dear Patrick, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 - 훌륭해요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 6일
Dear Kelsey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Peter

2023년 12월에 7박 숙박함
답변 제공: Management 님, 2024년 1월 21일
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best Regards, Jen Hughes FRONT OFFICE MANAGER

8/10 - 좋아요

Stacie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we love that the rooms are big and everyone gets a bed!
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 27일
Dear Stacie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the room was awesome.. everything you need, separate rooms are nice with 2 bathrooms and kitchen and warm underground parking is the best over a cold weekend..all the staff are super nice and helpful.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 20일
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were very nice for a group. The only thing i would change is the rooms are very dark. There isnt much for lights and the rooms are painted in a dark color
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 16일
Dear Colleen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Karen 님, Cranbrook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 16일
Dear Karen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Cathy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were amazing for a family stay. Will definitely be using this hotel again. ONLY thing missing were enough place settings for everyone anx a larger coffee pot. The room was comfortable and spacious.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 12일
Dear Cathy, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Stacie

가족 여행
좋아요: 직원 및 서비스
limited parking this weekend- but overall, we had another great stay!
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 12일
Dear Stacey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean! The 2 bedroom suite was great!
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 12일
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 bedroom Suite
It was a short stay but comfortable.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 12일
Dear Tina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Karra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room! We will be back
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Dear Karra, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Cornelius

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice big rooms and clean
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Dear Cornelius, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at this hotel. The lobby was not very ascetically pleasing but the staff were very good. The room was excellent, clean and very quiet.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Dear John, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Dear Jonathan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Rysan Grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its just very convenient to everything
2023년 11월에 10박 숙박함
답변 제공: Management 님, 2023년 11월 21일
Dear Rysan Grace, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Sheldon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 19일
Dear Sheldon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 18일
Dear Yvonne, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Dear Valued Guest, Thank you for providing your feedback regarding your previous experienced. We sincerely apologize for the inconvenience and disappointment you may encountered during your visit. Your feedback is important to us, and we take it seriously as it helps us improve our service.We understand that you have several complaints, and we deeply regret that we were unable to meet your expectations. We would like to assure you that we are committed to addressing each of your concerns individually and taking appropriate actions to prevent such issues from recurring in the future. Once again, we apologize for any inconvenience caused and we genuinely appreciate your feedback. We look forward to hosting you in the future. Best Regards, The Management at the Grand Inn & Residence

10/10 - 훌륭해요

Martin 님, Clairmont

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked this property. Liked using the amenities of the Delta next door as well. However, it is noisy. The truckers are revving their trucks all night long so maybe bring some ear plugs. The rooms are excellent. The staff is very helpful. All in all, a great place to stay!
2023년 10월에 14박 숙박함
답변 제공: Management 님, 2023년 11월 1일
Dear Martin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Arthur 님, FSJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Whenever we travel to grand prairie,we always stay in grand inn the kids love to stay there feels like home.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 27일
Dear Arthur, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Ana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service and famiky travelling with young children. Love it!!
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Dear Ana, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like the big room
2023년 10월에 4박 숙박함
답변 제공: Management 님, 2023년 10월 24일
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Stacie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Carpets in the hallway are starting to come up in places and have created a tripping hazard in some areas. The coffee in the rooms is not very good at all:( Luckily they have coffee out in the morning in the small lobby entrance.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Dear Stacie,Thank you for providing your feedback regarding your previous experienced. We sincerely apologize for the inconvenience and disappointment you may encountered during your visit. Your feedback is important to us, and we take it seriously as it helps us improve our service.We understand that you have several complaints, and we thank you for pointing that out, actually the carpet is one of our project this year and we are glad that you like our coffee we serve at the lobby. Once again, we apologize for any inconvenience caused and we genuinely appreciate your feedback. We look forward to hosting you in the future.Best Regards,Jenevy HughesFront Office Manager

10/10 - 훌륭해요

Renee

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Dear Renee, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Jenny HughesFront Office Manager

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Dear Danielle,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Jenny HughesFront Office Manager

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 13일
Dear Robert, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Katharina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 13일
Dear Katharina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 - 훌륭해요

Irma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Dear Irma, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Brandy

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 14일
Dear Brandy, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 - 좋아요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and feast service convenient location
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 14일
Dear Shawn, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor