스위트, 킹사이즈침대 1개, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 알람 시계

베이몬트 바이 윈덤 하버드 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 하버드
1701 S Division St, Harvard, IL

이용 후기

6.2
평점 10 - 훌륭해요. 268개 이용 후기 중 40개" "
평점 8 - 좋아요. 268개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 268개 이용 후기 중 64개" "
평점 4 - 별로예요. 268개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 268개 이용 후기 중 45개" "

6.4/10

청결 상태

6.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

Nancy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Jennifer 님, BELOIT

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cassandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pool was wonderful :)
2024년 2월에 1박 숙박함
답변 제공: Harvard Baymont staff 님, 2024년 2월 17일
We are pleased to know you enjoyed yourself!It is our goal that you will enjoy yourself upon your return.Thank you

4/10 - 별로예요

Michelle

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태
Check in staff, demanded my cc and my cc PIN. After some pressure, the staff after persistence called the manager. The manager confirmed the PIN was not needed. When I asked the staff after why they were trying to get my PIN, and he wouldn’t answer me
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 17일
Sorry Michelle you were asked for you private PIN!The staff member has been retrained and now knows the PIN is your private information and the proper way to complete the transaction. The staff member only intended to do his job and apologizes for the concern he caused you!

10/10 - 훌륭해요

Eluzai

2023년 12월에 1박 숙박함
답변 제공: Harvard Baymont staff 님, 2024년 1월 27일
We are pleased you were happy with you stay!

6/10 - 괜찮아요

Alan

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

melissa

단체 여행
Bed
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Elisha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water in the shower took 20 minutes running to even get warm - there was a large crack in the floor of the tub and the shower head leaked with barely any water pressure - the room mirror was smudged with something goopy - the stand up lamp shocked me when I tried to turn it on - there was a very tiny garbage can in the bathroom - and one small one under the sink, would have liked to have one more in the room or at least one a little bigger - the back door entry said key card needed to enter but the wires for the pad were hanging and the door didn't even close
2023년 11월에 2박 숙박함

8/10 - 좋아요

Justin

2023년 11월에 1박 숙박함

4/10 - 별로예요

Kim

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed way before 10 pm
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Deyvid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Satisfied
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Ryan

연인과의 여행
좋아요: 청결 상태
Not
2023년 10월에 1박 숙박함

4/10 - 별로예요

Ilene

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 6일
We Apologize for difficulties during your stay.The problem with Expedia was not of our doing but please let us know how we could have been more helpful to you.

8/10 - 좋아요

David

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it
답변 제공: Harvard Baymont staff 님, 2023년 10월 5일
Thank You!

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in Harvard!
My stay at Baymont was great! We were there for a nearby charity bike ride. The location was convenient, close to restaurants and stores. The hotel was very clean, well attended to and the employees were great. The free breakfast was hot and plenty of choices. Loved it!!!! I would highly recommend this hotel.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Thank you for the great review! Our staff really appreciated it!

4/10 - 별로예요

Irma

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The beds sheets were stained and the bathtub was clogged. The AC was not working. The lights went out for hours and it was hot.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 5일
Sorry for the unexpected issues you had. We always work prevent issues and correct them when they are brought to our attention. You can be sure we were working with the utility company to get electricity (and the AC) restored as well as correcting your other issues.We apologize for any unpleasantness you experienced during your stay.

10/10 - 훌륭해요

Charlene

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Amy

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service sucked told me he was busy doing his own job and couldnt help me on why expedia didnt send my payment through . Took me 1 hr to clear it up myself.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Alvin 님, Prospect Heights

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great service at reasonable rates. Front desk very accommodating!

2/10 - 너무 별로예요

Nathan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It smells like something odd, the desk attendant was rude and abrupt. It was a bad experience.
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 22일
When possible, we like to review our days arrivals to be ready to provide a quick and easy check-in. We understand it is often our guests priority, after a days travel or work, to get to their room to relax.We apologize if this is not the service that was expected.

6/10 - 괜찮아요

Phil

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
needs full restoration
we needed a place to stay in Harvard for my daughters graduation, ignored the reviews, but they were pretty spot on, sheets badly stained, bathroom just as bad, the door entry wasn't in working order including the deadbolt, so they switched us rooms, sheets were just as bad, i did ask the attendent for new sheets he seemed aggitated but for 100$ a night, you do expect a clean place to stay, hotel needs full renovation we stayed 1 night and not the 2 other nights, he did refund 1 night.
2023년 5월에 3박 숙박함
답변 제공: Management 님, 2023년 6월 22일
We apologize for your unpleasant experience. We are making improvements and hope you will look to us in the future.

8/10 - 좋아요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice quiet property. Room was large and comfortable for the price. Nice breakfast with eggs and sausage. Waffles. Toast. Cereal. Juice. Disappointing the pool was closed but otherwise no complaints
2023년 4월에 2박 숙박함
답변 제공: Harvard Baymont staff 님, 2023년 6월 22일
Thank you for the positive remarks.Sorry the pool was closed but it was being renovated to make better for our guests.

10/10 - 훌륭해요

Brehan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 4월에 1박 숙박함
답변 제공: Harvard Baymont staff 님, 2023년 6월 22일
Thank you for your kind review.

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함

4/10 - 별로예요

HELENE GEORGETTE SIMO MAKAPCHIE EPSE

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My key was deactivated every time. Towels are no more white and they are very old. During my entire stay someone was smoking in the next room and the smoke enters my room, really uncomfortable.
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Bryan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs to be updated, drywall in shower has holes, stains on bed sheets, towels yellowed with stains complimentary lotion in room was half empty, key wallet from front desk was old and worn, and had other room numbers written on the inside like they were recycling them.
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Sara

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Awful customer service. Nobody would answer the phone. Power went out in the middle of the night in winter and wouldn’t give out extra blankets. Slept at work that night. Went to a different hotel and they have not responded for refund yet. Wont answer the phone or said to call back to talk to manager. Awful!!!
2023년 2월에 7박 숙박함

4/10 - 별로예요

Dorothea A

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They were obviously trying to save money by having the heat so low that it was actually freezing in the pool room itself. I couldn't even sit and watch the kids swim because it was so cold. It was also freezing in the hallways, front desk, and dinni g room. The cereal tasted stale and there was no juice either day and the eggs were cold. The property itself was clean but i would not stat again because it was so cold outside the room so in actuality they are not saving money because they now losing repeat business.
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Thomas Guy

2023년 1월에 1박 숙박함

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasantly surprised with this hotel! Room was updated and clean! Perfect for one night after a wedding that was 4 minutes away. Very happy with experience after reading other reviews - would go back if had something in the area again. Man working the front desk was quick, helpful, and nice.

2/10 - 너무 별로예요

Brianna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE, NOT SO GOOD, VERY BAD HOTEL
Absolutely disgusting, I wouldn’t want my dog to sleep in the beds or rooms that they have available. Every single item had stains, toilets were yellow with grey water. I thought it would be a nice getaway, absolutely ruined due to the lack of care for their business. Disgusting….
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was no hot tub like it said online. The breakfast was good.
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Michael

2022년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good for One Night Stay...
It was good as a place to crash at, otherwise, the room left a bit to be desired. The check-in process felt a bit unfriendly /unwelcoming! The little bugs in the shower were friendlier! (despite their presence) Thank you for hosting us for one night!
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

dennis

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Brandy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location, not to far from Lake Geneva! Well worth the Stay!! Breakfast was Okay, nothing Special!! didn’t really spend a lot of time at Hotel!!! Spent the weekend on the Lake and the Safari!!!!! Definitely, would Stay Again!
2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

Charles 님, Mikena

가족 여행
별로예요: 숙박 시설 상태 및 시설
When we got to the room, the a/c was off and the room was probably 90 degrees. It took hours to cool off.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Maribel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our only sink clogged, stained bed sheets
2022년 8월에 1박 숙박함

8/10 - 좋아요

Francisco J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo está bien 👍
2022년 7월에 1박 숙박함

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

Thomas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My No Smoking room had a smoke smell when I entered. Hot water took time to heat. Breakfast was not appealing. I did not eat there.
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

evelyn

2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Venus

별로예요: 청결 상태, 직원 및 서비스
Disappointed and kind of ripped off
I was bringing a pet to this location and paid the $10/day fee although my room had to be downgraded from a suite I wanted for an anniversary weekend with my boyfriend. My room was $50 more expensive than what I was downgraded to and was still made to pay the pet fee although when I called asking if I should know anything while brining my pet the man on the phone (who is the man who runs the entire place and will likely be the same man at everyone’s check-in) couldn’t seem to be bothered with the phone call. Wish I would have been told that pets aren’t allowed in suites and had my pet fee waived as I tried my best to plan ahead of time.
2022년 3월에 3박 숙박함

6/10 - 괜찮아요

Kevin

가족 여행
The t.v. kept saying no signal. They came and fixed it but the next time we turned it on same thing, called front desk, said they'd be up, never came. People partying, loud drinking at one a.m. right outside our door. Asked them to be quit, called front desk when it got worse, they did move down the hall after. I asked the worker if they were going to put out more sausage and he didn't acknowledge me or bring any more out or even return to that area. They need to bleach the tub, stained on the bottom.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Mike

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older property however the nightly rate was very affordable. Our room was ready and clean when we arrived. We stayed 3 nights Friday through Sunday and there was no daily housekeeping; however, there were plenty of towels. Daily housekeeping was not necessary. This property has a beautiful indoor pool with pool towels provided.
2022년 6월에 3박 숙박함
답변 제공: front desk 님, 2022년 7월 13일
thanks

8/10 - 좋아요

LAURA P

가족 여행
좋아요: 청결 상태, 객실의 편안함
Ok, could be better.
Room was clean, bed ok. Pillows not. No hottub, although honestly ine wasnt advertised but would have been nice. Pool area very nice but pool too cold to use.. indoor pool could have been warmer. Sauna unusable, filled with junk. Breakfast standard in covid days, which frankly is pretty sad. But seems to be that way everywhere lately.
2022년 6월에 1박 숙박함
답변 제공: front desk 님, 2022년 7월 13일
thanks

4/10 - 별로예요

Keith

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TV didn't work. Stains on the bedding...
Said to be dog friendly... brought my dogs and the guy at the front desk. Said they don't allow dogs. But that's not what the app says
2022년 6월에 1박 숙박함