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오요 타임 스퀘어 여행 후기

4 out of 5
오요 타임 스퀘어
157 West 47th Street, New York, NY

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 341개" "
평점 8 - 좋아요. 1006개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 177개" "
평점 4 - 별로예요. 1006개 이용 후기 중 102개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 96개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

JUNGWON

2023년 10월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 11월 10일
Thanks for the great rating, Jungwon!We're happy you had such a lovely stay at OYO Hotel Times Square! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

6/10 - 괜찮아요

GI YOUNG

단체 여행
그냥그래요
위치는 매우 좋아요 근데 가격이 싼 편이 아님에도 불구하고 룸 안에 냉장고라든지 전자레인지 없어서 완전 불편했어요. 룸 자체 컨디션은 나쁘지 않아요 리조트비 감안하면 .... 막 추천하고싶진 않은데 (리조트비는 도대체 왜 받는지 모르겠음) 뉴욕 호텔 중 잘 찾아보면 리조트비 안 받는 곳 있으니 웬만하면 잘 찾아보고 예약하세요
2020년 3월에 2박 숙박함
답변 제공: h 님, 2020년 3월 31일
Good morning The facility fee, includes free internet, local and long distance phone calls, complimentary use of citibikes for your pleasure.

10/10 - 훌륭해요

Ivonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience
2024년 4월에 2박 숙박함

4/10 - 별로예요

Emmanuel

좋아요: 직원 및 서비스
별로예요: 청결 상태
Rooms are as basic as it could get and cleanliness was lacking.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Aryn

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs a facelift. Amenities are lacking- no ice machine, no mini fridge and couldn’t set room temp independently. It was too hot! Rooms are tiny, which was fine as we weren’t in them long but the pictures are deceiving for sure. No view. Our window looked right into another room’s window. Elevator was very slow and tiny - 3 people max. Staff was friendly though and they do store luggage on day of arrival and departure. Could walk to virtually all the major theatres. Half a block from Times Square which was convenient.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Aryn, thank you for your constructive feedback. It's wonderful to hear that our team members made a positive impression and you found the hotel's location convenient for your needs. We understand there were elements of your stay that didn't fully meet your expectations, such as room sizing and certain amenities. Our team continuously strives to enhance our guest experience, and your comments will certainly guide our ongoing improvements. We hope you give us another opportunity in the future to demonstrate our commitment to your comfort.

2/10 - 너무 별로예요

Lia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Namrata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Namrata, it's great to see a four-star rating for OYO Hotel Times Square. We're glad your stay with us was satisfactory, and we strive to make the next one even better. Thank you for choosing us, and we look forward to welcoming you back.

10/10 - 훌륭해요

Chloe

가족 여행
좋아요: 편의 시설/서비스
Staff was so friendly. Room clean and bed comfortable. Would recommend. We parked at the Robo lot a couple of doors down - very convenient. Dunkin’ right across the street. Short walk to the shows.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Chloe, it's great to hear that you found our team members friendly, and your room clean and comfortable at OYO Hotel Times Square. We are thankful for your recommendation and that you found the parking convenient and location suitable. We hope to have the pleasure of serving you again.

4/10 - 별로예요

Kadejra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s okay for last minute ditch wouldn’t stay there again though
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Kadejra, we appreciate your feedback and acknowledge your views on the last-minute accommodation. We're striving to offer an experience that makes every guest eager to return. Your sentiment will certainly provide valuable insights in areas that may require improvement. Thank you for selecting us during your unexpected circumstances.

10/10 - 훌륭해요

Brandon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable option in the middle of time square. I was very comfortable during my 3 day stay.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Brandon, we're thrilled to know that you found OYO Hotel Times Square to be an affordable and comfortable option. Your positive feedback is sincerely appreciated and we look forward to hosting your next stay. Safe travels until then.

6/10 - 괜찮아요

Alma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Alma, your brief mention of location suggests it played a role in your experience. We hope there were aspects of your stay that were positive, and any concerns you had are welcomed to help us improve. We strive for a better experience for our guests and appreciate your insights.

2/10 - 너무 별로예요

Donnte

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked the deluxe king suite and it was extremely small!! The bed was very flimsy and the room stink!! I will never recommend this hotel to anyone!!!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Donnte, we regret to see that your recent stay did not meet expectations. It's unfortunate that you found the size of the suite inadequate and experienced discomfort with the bed's stability. Also, regarding the unpleasant room odor, this is not a usual occurrence at our hotel. We appreciate all feedback and will strive to make the necessary improvements. Thank you for taking the time to share your experience with us.

2/10 - 너무 별로예요

Chivonne

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower did not drain and I was standing in 16inches of water in the shower. There was mold in our carpet. The room was NOTHING like the photos online and the manager admitted that was a problem and corporate is aware. Only 5 channels on the tv and no high speed wifi. We checked out the very next day. Horrible hotel and how dare they charge these prices in time square. I will NEVER come back.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Chivonne, we regret to hear that your stay did not meet your expectations. It's regrettable to learn about your experience particularly about standing water in the shower and perceived discrepancies between online images and actual conditions. Our team members are aware of the comments about the TV channels and Wi-Fi as well and will certainly take them into consideration. It's unfortunate that you chose to check out early, and we look forward to a chance to host you again and deliver a better experience in the future. We know we can do better.

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was extremely helpful when checking in and checking out. Love how close and convenient to Times Square it is.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Andrea, it's splendid hearing your acknowledgment of the helpfulness of our team members at OYO Hotel Times Square. Our proximity to Times Square is indeed a huge benefit and we're glad it made your stay convenient. Looking forward to your return.

4/10 - 별로예요

Beth

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The convenience of being in the middle of Times Square is great however it comes with the expense of being in an extremely noisy atmosphere 24/7. The property itself is a bit run down and lack of elevators is a problem much of the time. Would not stay here again.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Beth, we appreciate you taking the time to share your thoughts with us. Regrettably, the surroundings were livelier than expected and you noted some areas of our hotel that need enhancements. Your feedback regarding accessibility is important and will be shared with our team for future improvements. We're sorry to hear you wouldn't choose our hotel again and hope you may reconsider, giving us an opportunity to provide a more enjoyable stay.

8/10 - 좋아요

Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Francis, nou kontan tande ou te pase yon bon sejou nan OYO Hotel Times Square. Nou apresye fidbak ou epi nou espere akeyi ou ankò byento. Vwayaj san danje!

10/10 - 훌륭해요

Matt

Staff was very friendly and room was better than expected. My only critique is the cleaning staff tried to come into my room twice when I was still there. But other than that, it was wonderful.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Matt, thank you for sharing your experience at the OYO Hotel Times Square. It's always rewarding to hear that our team members were friendly and that our accommodations exceeded expectations. We note your comment about the disturbance and ensure you we are working to implement better communication policies. Your kind words affirm that we're on the right track. We can't wait to have you back for another enjoyable stay.

6/10 - 괜찮아요

hung

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nóie at night
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Hung, we regret to hear your stay was less peaceful than anticipated. Providing a comfortable environment is critical, therefore, we have well-established processes to address noise disturbances. Please consider us for future visits, as we'd appreciate the chance to provide a more serene stay.

8/10 - 좋아요

Rachael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Rachael, it's great to hear that you found the OYO Hotel Times Square's location favorable. Our prime location is indeed one of the aspects we're proud of. We'd be thrilled to welcome you back in the future for another pleasing visit.

10/10 - 훌륭해요

SRINIVAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very decent place and reasonable price closer to TimesSquare.
답변 제공: Customer Service 님, 2024년 3월 30일
Srinivas, it's wonderful to hear that you had a great experience at OYO Hotel Times Square. Our team members are thrilled that you found our location convenient and appreciated the affordability. We strive to provide quality accommodations in a prime setting. We can't wait to welcome you back in the near future.

2/10 - 너무 별로예요

Kara

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Kara, it's disheartening to learn that your stay didn't meet your expectations. We truly value each guest's experience and it would provide us with valuable insights if we could understand better the areas you felt we could work on. We're committed to better our services for the satisfaction of our guests. Please consider giving us another chance to turn your experience around next time.

6/10 - 괜찮아요

Debrah

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I like that it was near Time Square and very convenient to entertainment and Broadway. The only thing I didn’t like, the elevators were too small.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Debrah, it's great to read that you enjoyed the prime location, close to Times Square and Broadway. We're sorry to hear about any inconvenience you faced due to the size of our elevators. Your feedback is valuable in our constant endeavor to improve the guest experience. We hope to have the opportunity to serve your lodging needs better in the future.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location was great, pricing was on par with other locals. Bed frame was extremely noisy, TV wouldn't stay on and wouldn't play any sound. Elevators were extremely small and very slow moving. All in all wasn't horrible.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Andrew, we're glad to know you appreciated OYO Hotel Times Square's superb location and competitive pricing. We do regret any discomfort experienced due to the bed frame noise and TV inconsistency, and understand waiting for the elevators may have been inconvenient. We will take your feedback into consideration as we continually strive to enhance our guest experience. Despite these hiccups, we're pleased to read your experience was not entirely negative. We hope to welcome you back for an improved stay in the future.

4/10 - 별로예요

Desiree

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was no refrigerator nor a microwave in the room.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Desiree, your feedback is important to us. We realize not having certain amenities may have impacted your stay. We do strive to provide a comfortable environment for our guests, and we regret if your experience fell short. We hope you'll allow us an opportunity to better serve you in the future.

10/10 - 훌륭해요

hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Hung, thank you for sharing your satisfaction with your stay at OYO Hotel Times Square. We're thrilled to hear you had a good experience, and we hope to welcome you back soon.

10/10 - 훌륭해요

JENNIFER 님, SAN PEDRO SULA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place. We really enjoyed our stay.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Jennifer, we are thrilled to hear that you had a memorable experience at OYO Hotel Times Square. We pride ourselves on crafting enjoyable stays for our valued guests like you. Look forward to welcoming you back for more enjoyable experiences.

2/10 - 너무 별로예요

Monique 님, Buffalo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was too small the bathroom was to small the bed was small me and my husband was very uncomfortable went to the manager and they did nothing
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Monique, it is regrettable to hear about your discomfort due to the room and bathroom size. Our mission is to ensure that all guests leave with positive experiences, and we're sorry we did not meet your expectations in this case. Issues shared with the management should always be addressed, we'll ensure to have related discussions to avoid any future reoccurrences of your experiences. Your feedback is valuable and we appreciate you bringing this to our attention.

2/10 - 너무 별로예요

Liliana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thank you for sharing your feedback, Liliana.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

6/10 - 괜찮아요

Harut

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Harut, thank you for taking the time to rate your stay with us. We notice that there is ample room for improvement. Your feedback is valuable to us and we hope to provide you with a better experience on your next visit.

6/10 - 괜찮아요

Rodesia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap furniture, nasty, dirty carpet, freezing, air doesn’t work
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Rodesia, thank you for your honest review. We regret to hear your experience with the room's amenities wasn't as expected. We strive to maintain high standards in cleanliness and comfort across all areas. Your feedback has been noted and shared with our team to review and address accordingly. We hope for an opportunity to serve you again and deliver a better experience.

10/10 - 훌륭해요

Hailey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Hailey, it's great to hear that your stay at OYO Hotel Times Square met your expectations. We appreciate your rating and hope to see you again on your next visit to Times Square. Thank you for choosing us!

10/10 - 훌륭해요

Nadwa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Nadwa, thank you for choosing the OYO Hotel Times Square and for providing a rating. We're pleased to hear you had a satisfactory stay with us. We look forward to hosting you again in the future.

8/10 - 좋아요

Sophia

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Service was great. The man at the concierge was fabulous and had excellent recommendations! The rooms were small, several bathroom fixtures were broken, and there were some stained towels. Location is extremely close to Times Square, not quiet, and there was also construction going on during our stay.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Sophia, it's nice to hear you had a wonderful experience with our concierge at OYO Hotel Times Square and appreciated his recommendations. We're also delighted that our proximity to Times Square met your expectations. However, we understand that having a few issues with your room and some noise from nearby construction may have inconvenienced your stay. We assure you that all guest concerns are important to us and we have noted yours for further improvement. Our team members strive to maintain pristine rooms and satisfactory services, and your feedback will help us achieve this goal. We hope you'll choose us again in the future.

8/10 - 좋아요

Wilfredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The construction in front of building. And the false statement that parking was in the same location. It was blocks away
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Wilfredo, it's good to hear from you and understand your concerns. We apologize for any inconvenience the nearby construction may have caused during your stay. With regards to the parking, we'd like to clarify that the description meant the vicinity of the OYO Hotel Times Square, not the exact location. We will endeavor to make this clearer in our communications. We appreciate your understanding and valuable feedback.

10/10 - 훌륭해요

Daymi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near everything
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Daymi, it's great to hear that you appreciated the prime location of OYO Hotel Times Square. Our proximity to remarkable sights and attractions truly does make it easier for guests to explore the city. We hope to welcome you back soon for an equally convenient stay.

6/10 - 괜찮아요

Sarai

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thank you for sharing your feedback, Sarai!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

8/10 - 좋아요

Kristhal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Kristhal, thank you for taking the time to review your stay at the OYO Hotel Times Square. We're pleased to know you had a good experience. We look forward to welcoming you back during your next visit to the Times Square area!

10/10 - 훌륭해요

Ramanand

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice atmosphere
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Ramanand, we're thrilled to hear that you enjoyed the pleasant atmosphere at OYO Hotel Times Square! Our team always strives to provide a welcoming environment for our guests. We hope to welcome you back soon.

2/10 - 너무 별로예요

lynchi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
We appreciate your feedback, Lynchi.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

4/10 - 별로예요

Joel

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Thank you for sharing your feedback, Joel.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Joseph, thank you! Your feedback about your satisfactory stay at the OYO Hotel Times Square is appreciated. We're delighted to know your experience was enjoyable and we hope to welcome you back soon!

8/10 - 좋아요

Kaci

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Kaci, thank you for choosing OYO Hotel Times Square and taking the time to rate us. We're glad to know that you had a positive experience and are looking forward to hosting you again in the future.

10/10 - 훌륭해요

mark

2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Mark, it's fantastic to see such a high rating for the OYO Hotel Times Square. We're elated you had a wonderful stay with us, and we hope to see you back again soon.

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maria, Maria, MARIA!! From the moment we checked in to the day we departed this team excelled in making our stay in Times Square remarkable. Sure, the room was small but very affordable and clean for the neighborhood! Kelly, our maid, what so cheerful and delightful 😊. The gentleman who will take care of your luggage, Einstein, was a laugh and a smile each time we reentered the building. You can surely find a more expensive, more hoity toity palace right next door, but you can't find any nicer team of folks in Times Square 😉 love ❤️
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Wayne, we're overjoyed to hear about your remarkable stay at OYO Hotel Times Square! It sounds like Maria, Kelly, and Einstein truly enhanced your experience. We take pride in providing affordable and clean accommodations right in the heart of the city. Your appreciation for our dedicated and cheerful team members is heartwarming. We hope to have you with us again and meet your expectations each time, making your stay even better.

6/10 - 괜찮아요

test

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Test, we appreciate your feedback. Since there are no specific details, we'd love to learn more about your stay so we can continuously improve our guest experience. We hope to welcome you back in the future.

8/10 - 좋아요

Fil

좋아요: 청결 상태, 직원 및 서비스
.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Thank you for taking the time to leave us a 4/5 rating, Fil!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at OYO Hotel Times Square.

10/10 - 훌륭해요

janice

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great Rooms small and clean Location perfect to WALK everywhere
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Janice, it's wonderful to hear that you found our team members at OYO Hotel Times Square to be exceptional, and appreciated the compact, tidy rooms. We're delighted that you took advantage of our prime location to explore the city on foot. We look forward to serving you again next time.

6/10 - 괜찮아요

Alexis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This property is conveniently close to Times Square. The staff were very pleasant and accommodating. Although I did have an issue with the maintenance man randomly checking smoke detectors in the middle of the night on my first day there. Also, the elevator is very small and can only fit two people at a time which leaves you to wait quite a long time to go to your room. The lobby has a wonderful aroma, but inside of the elevator, it smells like a dead rodent.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
Alexis, it's nice to hear you enjoyed the prime location of our hotel and found our team members to be pleasant. We're sorry that you encountered a maintenance intervention during atypical hours and that your experience with the elevator didn't meet your expectations in terms of size and cleanliness. Rest assured we are always striving to improve our guest experience. Your feedback about the aroma discrepancies has been taken on board and will be addressed. We hope to welcome you back to OYO Hotel Times Square where we continue to enhance our services.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Thanks for the outstanding rating, Natalie!We're delighted your time at OYO Hotel Times Square was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2/10 - 너무 별로예요

Tasha

연인과의 여행
별로예요: 편의 시설/서비스
Extremely loud construction right outside the facility all night till the morning. Didnt get no sleep due to all the noise very inconvenient
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Tasha, we regret to hear that unforeseen noise disturbances affected your rest during your stay with us. While the local construction activities are beyond our direct control, we appreciate your patience and wish we could have offered a more peaceful environment for you. We value your feedback and will take note of your concerns. We hope you will consider giving us another opportunity in the future where we can offer a better experience.