근처 해변, 백사장

퀘스트 프랭크스턴 온 더 베이 여행 후기

퀘스트 프랭크스턴 온 더 베이
435 Nepean Highway, Frankston, VIC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 781개 이용 후기 중 362개" "
평점 8 - 좋아요. 781개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 781개 이용 후기 중 83개" "
평점 4 - 별로예요. 781개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 781개 이용 후기 중 20개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

HAK SU

단체 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
좋았어요
2022년 1월에 6박 숙박함
답변 제공: QFOTB 님, 2022년 2월 11일
Dear Hak Su, Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

6/10 - 괜찮아요

Amy 님, mel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
프랭크스턴
호텔 직원의 친절함은 느낄수 없었다. 우리에게 대하는 행동 하나하나가 귀찮음 이였다. 와이파이또한 마찬가지다. 다시는 가고싶지 않다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체로 만족합니다
청소하는 시간이 있어 그때 하지 못하면 청소가 안되며 홀리데이와 겹쳐 몇일 청소가 안되어서 불편했음. 그것 이외는 만족함

2/10 - 너무 별로예요

Fred

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
No cups in the room!
2024년 2월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 3월 13일
Dear Fred, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Housekeeping team to ensure we can better improve our services for all guests moving forward. I know that at times the cups are washed in the dishwasher, perhaps they were forgotten in there before your arrival, which is still not acceptable, I will follow up with the team accordingly. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Oscar

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean and modern
2024년 3월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 3월 13일
Dear Oscar, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’d definitely stay again. Quite friendly, helpful staff bar restaurant, downstairs centrally located
2024년 2월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 2월 19일
Dear Jason, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Jason Scott

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional room and great staff.
2024년 1월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 2월 1일
Dear Jason, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team.We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

6/10 - 괜찮아요

Deepak

2023년 12월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 2월 19일
Dear Deepak, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

6/10 - 괜찮아요

Lynn

2023년 12월에 2박 숙박함
답변 제공: QFOTB 님, 2024년 2월 1일
Dear Lynn, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met.I will discuss your feedback with the team to ensure we can better improve our services for all guests moving forward.Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future.Kind Regards, Melissa Dunmall Property Manager

6/10 - 괜찮아요

jacinta

별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 1월 1일
Dear Jacinta, Thank you for taking the time to review your most recent stay with us. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the team to ensure we can better improve our services for all guests. Thank you again for taking the time again to review your stay with us. Kind Regards, Melissa Dunmall Property Manager

6/10 - 괜찮아요

Darryl

2023년 11월에 1박 숙박함
답변 제공: QFOTB 님, 2024년 1월 1일
Dear Darryl, Thank you for taking the time to review your most recent stay with us. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the team to ensure we can better improve our services for all guests. Thank you again for taking the time again to review your stay with us. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

Linda

좋아요: 청결 상태, 객실의 편안함
Excellent rooms
I would give this property a 5 star rating except for the parking. There is no where to pull in whilst you check in and get your room key to access the underground car park, which is around the back of the hotel. The spots in the car park are extremely tight. Otherwise our room was fantastic with everything we needed and it was great to be able to prepare our own breakfasts. The lighting was good, a comfortable couch, a table to eat at, dishwasher, microwave etc. The towels are a little small but that’s not really a big thing. The staff were all lovely.
2023년 10월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 11월 1일
Dear Linda,Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

Rodney

2023년 10월에 3박 숙박함
답변 제공: QFOTB 님, 2024년 1월 1일
Dear Rodney, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

toni

The position in Frankston was good must admit bathroom terrible very small and terrible light
2023년 10월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 10월 30일
Dear Toni,Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

laurent

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: QFOTB 님, 2023년 10월 30일
Dear Laurent,Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

Jennifer

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Jennifer, Thank you for taking the time to review your most recent stay with us. I'm pleased to hear that you enjoyed your visit. We hope to welcome you back to Quest apartment hotels again in the near future. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

Sri

Enjoyed short stay, friendly staff , convenient
2023년 9월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Sri, Thank you for taking the time to review your most recent stay with us. I'm pleased to hear that you enjoyed your accommodation, our location and Staff. We hope to welcome you back to Quest apartment hotels again in the near future. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have just been on holidays to France & London. This Hotel was the best experience we’ve had compared to those Countries. The Staff have been so helpful and welcoming especially Dana we got an upgrade when we asked for a room with a view. Laundry facilities were complimentary & 5am check out no problem at all. Beautiful Hotel situated in convenient location to transport, shopping & eateries- highly recommend
2023년 10월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Rhonda, Thank you for taking the time to review your most recent stay with us. I'm pleased to hear that you enjoyed our accommodation, staff and location. I will be sure to pass your feedback onto the team We hope to welcome you back to Quest apartment hotels again in the near future. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Paul, Thank you for taking the time to review your most recent stay with us. I'm pleased to hear that you enjoyed your visit. We hope to welcome you back to Quest apartment hotels again in the near future. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Rebecca, Thank you for taking the time to review your most recent stay with us. I'm pleased to hear that you enjoyed your visit. We hope to welcome you back to Quest apartment hotels again in the near future. Kind Regards, Melissa Dunmall Property Manager

2/10 - 너무 별로예요

Harsh

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Harsh, Thank you for taking the time to review your most recent stay with us. At Quest apartment hotels we pride ourselves of excellent customer service and standards, so please accept my sincerest apologies that this was not met on your most recent stay with us. If you need anything else, please let me know. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 편의 시설/서비스
Very pleasant experience
2023년 9월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Susan, Thank you for taking the time to review your most recent stay with us. I'm pleased to hear that you enjoyed your visit. We hope to welcome you back to Quest apartment hotels again in the near future. Kind Regards, Melissa Dunmall Property Manager

6/10 - 괜찮아요

Stephen

연인과의 여행
좋아요: 청결 상태
Expected a Harbour View- Got a Rear building View. Dirty Balcony Table /Chairs. Inadequate Cutlery / Dishes Glasses . Dishwasher supplies
2023년 8월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 10월 17일
Dear Stephen, Thank you for taking the time to review your most recent stay with us. At Quest apartment hotels we pride ourselves of excellent customer service and standards, so please accept my sincerest apologies that this was not met on your most recent stay with us. out of our 82 apartments, only 6 of them face the water, so they are in high demand. I will look into the other issues you faced with the room, dirty balconies, tables, chairs is not acceptable.If you need anything else, please let me know. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Mohammad Kamran

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice staff and convenient location but no parking on site
2023년 8월에 3박 숙박함
답변 제공: QFOTB 님, 2023년 8월 15일
Dear Mohammad, Thank you for providing feedback about your stay at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your most recent stay with us. I will be sure to pass on your wonderful comments to the team. I'll look into why you weren't offered parking, we have a secured underground car park for guests to use while they stay with us.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Donna

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with my stay. All staff were very pleasant and the room was spacious and clean.
2023년 7월에 14박 숙박함

6/10 - 괜찮아요

Joanne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was dark for the price, dingy dark blinds. The price for the did not include parking, they wanted $30.00 a night for the parking fee and wasn’t told before I booked, overall was expensive for what you got. And no view included in the price.
2023년 7월에 1박 숙박함

8/10 - 좋아요

DONALD

2023년 7월에 5박 숙박함

8/10 - 좋아요

Stephen

2023년 7월에 1박 숙박함

8/10 - 좋아요

Colin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe property. Room was very clean.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kate

2023년 6월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 6월 22일
Dear Kate, Thank you for providing feedback about your stay at Quest Frankston on the Bay. I'm thrilled to hear that you enjoyed your most recent stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was close to everything and our apartment was excellent. The staff were friendly and helpful. I would be happy to stay there again.
2023년 5월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 6월 22일
Dear Shane, Thank you for providing feedback about your stay at Quest Frankston on the Bay. I'm thrilled to hear that you enjoyed your most recent stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

8/10 - 좋아요

Jayne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 6월 22일
Dear Jayne, Thank you for providing feedback about your stay at Quest Frankston on the Bay. I'm thrilled to hear that you enjoyed your most recent stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager

2/10 - 너무 별로예요

Carole

2023년 4월에 1박 숙박함

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a balcony but I didn't get it. No other complaints. It was a pleasant hotel for my short stay.
2023년 2월에 3박 숙박함

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room, great location, walking distance to restaurants, pubs, cafes
2023년 2월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 3월 3일
Dear Shannon,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager

8/10 - 좋아요

Gordon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Big rooms, quiet. No view from my room and sadly it stank of cigarette smoke.
2023년 2월에 1박 숙박함
답변 제공: Lara 님, 2023년 2월 20일
Dear Gordon,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. WE are sorry that you experienced the smell, we will be looking into this.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Front Office ManagerLara Poller

8/10 - 좋아요

Rohit 님, Canberra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

8/10 - 좋아요

Steven John

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Yongjun

가족 여행
좋아요: 청결 상태
The car parking experience was no good.
2022년 12월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Yongjun, Thank you for choosing to stay at Quest Frankston on the Bay and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind RegardsMelissa DunmallProperty Manager

10/10 - 훌륭해요

YAMUNA RANI

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to beach, shops-cleanliness. Car parking could be better as we did not get a spot
답변 제공: QFOTB 님, 2023년 1월 9일
Dear Yamuna Rani,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience and that you enjoyed our location and cleanliness. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager

8/10 - 좋아요

Alan

가족 여행
좋아요: 청결 상태
Al Good Cheers
Property Good, Room did smell of food on entering. Staff Nice Close To Everything.
2022년 12월에 4박 숙박함
답변 제공: QFOTB 님, 2023년 1월 9일
Dear Alan,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m glad that you enjoyed the experience. I will be sure to pass on your comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager

8/10 - 좋아요

Carolynne

2022년 12월에 3박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Carolynne,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Tracey,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager

6/10 - 괜찮아요

LEIGH

2022년 12월에 1박 숙박함

4/10 - 별로예요

Dave

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
2 single beds pushed together is not a king size bed pathetic
2022년 11월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Dave, Thank you for choosing to stay at Quest Frankston on the Bay and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind RegardsMelissa DunmallProperty Manager

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot close to restaurants and shops. New rooms and comfy feel
2022년 11월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Matthew,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager

6/10 - 괜찮아요

Stuart

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Sitting on rock hard chairs to watch TV/relax is not what you would expect from an apartment suite. Cannot understand why there is no couch given the amount of room. Made the room stay uncomfortable. That said this was the only downside, but a big one.
2022년 11월에 2박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Stuart, Thank you for choosing to stay at Quest Frankston on the Bay and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind RegardsMelissa DunmallProperty Manager

8/10 - 좋아요

Diana

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room looked out to another building which was a bit off puting.
2022년 11월에 1박 숙박함
답변 제공: QFOTB 님, 2023년 1월 10일
Dear Diana,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager