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카스테일 케르케보스 여행 후기

4 out of 5
카스테일 케르케보스
Arnhemse Bovenweg 31, Zeist

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 100개 이용 후기 중 44개" "
평점 8 - 좋아요. 100개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 100개 이용 후기 중 7개" "
평점 4 - 별로예요. 100개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 100개 이용 후기 중 0개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Een warm onthaal, vriendelijk personeel .prima schone kamer, en een goed bed, maakten het verblijf zeer aangenaam.
2024년 3월에 2박 숙박함
답변 제공: Marissa - Kasteel Kerckebosch 님, 2024년 4월 11일
Beste Anita, Dank voor uw mooie review! Wij hopen u in de toekomst weer opnieuw bij ons te mogen ontvangen.Hartelijke groet, Marissa

10/10 - 훌륭해요

Silly

2024년 3월에 1박 숙박함
답변 제공: Marissa - Kasteel Kerckebosch 님, 2024년 4월 2일
Dear Silly,Thank you for your nice review, how wonderful that you enjoyed your visit to our castle so much!We hope to welcome you again soon.Sincerely,Marissa

8/10 - 좋아요

Marcel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Harstikke leuk hotel/kasteeltje
2024년 2월에 1박 숙박함
답변 제공: Marissa - Kasteel Kerckebosch 님, 2024년 3월 22일
Beste Marcel, Hartelijk dank voor uw beoordeling, wij kijken ernaar uit jullie opnieuw te verwelkomen!Met vriendelijke groet,

10/10 - 훌륭해요

Douw

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful castle surrounded by forest with ample hiking

10/10 - 훌륭해요

Cristina

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles perfect. Geen verbeteringen aan te merken.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will definitely recommend it!!!
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
O
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

laurie

2023년 4월에 1박 숙박함

8/10 - 좋아요

Adriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overrated but nice
Lovely building externally and the bar and restaurant area but the room was a let down. Bathroom was very dated and bed not exactly comfortable.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Dorothee

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Arjan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

8/10 - 좋아요

Guido

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Bent Nørskov

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
God oplevelse
Restauranten var ekstraordinær fantastisk. Jeg havde udfordringer med wifi.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Avery

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was lovely and the hotel was gorgeous. It was incredibly dog friendly and the staff made me feel comfortable with my two dogs and even found a place for me to sit with them for breakfast and gave them bones. I was surprised at how large the balcony was for the Garden Suite. The jacuzzi tub was huge as well. The surrounding area is wooden and beautiful but not too far away from restaurants.
2022년 10월에 2박 숙박함

8/10 - 좋아요

YOKA

연인과의 여행
좋아요: 직원 및 서비스
No elevator and dragging two heavy suitcases to the second floor is a reason not to come back to this hotel.
2022년 9월에 2박 숙박함

8/10 - 좋아요

Jan

2022년 9월에 1박 숙박함

8/10 - 좋아요

Katrien

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Vasttapijt ruikt wat muf in de kamer. Is aan vervanging toe ...
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Erwin 님, walnut

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay here it was a good base to explore the Utrecht region on bikes. The local area has all the services that you will need if you are on a bike tour and it's a great location to use as a basis to explore the region.
2022년 7월에 2박 숙박함

8/10 - 좋아요

Stefanie

2022년 8월에 1박 숙박함

8/10 - 좋아요

Robbert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi gebouw. Goed eten
2022년 8월에 1박 숙박함

8/10 - 좋아요

Dieter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr freundliches und hilfsbereites Personal. Matratzen zu weich.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

MJM

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A real find
A characterful gem of a hotel with an excellent restaurant and attentive staff hidden among attractive woodlands. A real find in my opinion.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Niels Peter

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Magnus

2022년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a nice 2 day stay. We came to explore the Utrechtse Heuvelrug national park and this was the perfect location. The hotel setting feels quite luxurious, the rooms are pretty simple. Overall cleanliness could be improved, some spiders in places they shouldn't be.
2021년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Prachtig hoofdgebouw en mooie locatie. Wij hadden een kamer in het hoofdgebouw. Mooie sfeer, maar wat krappe kamer en nogal verouderde badkamer. Pijlraam was tevens toegang tot groot, gemeenschappelijk terras, maar kon niet worden gekanteld. Dus, slapen met open raam moest met open pijlraam.
2021년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함

8/10 - 좋아요

Marijn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

8/10 - 좋아요

Gerben

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Schitterende locatie met verbeterpunten
De locatie is top. Ook de kamer ziet er prima uit, is bovendien ruim te noemen. Echter, de badkamer is krap en aan vervanging toe. Dat douchegordijntje kan écht niet meer. Bovendien is de badkamervloer overal kletsnat na douchegebruik. Veel vlekken op de vloerbedekking in de kamer. Bedden uitstekend, net als de koffie op de kamer. De dames aan de frontdesk doen alles volgens de regels maar zijn onervaren en we krijgen er geen warm gevoel bij. Gastvrijheid is méér dan alleen doen wat je zou behoort te doen. De medewerkers van de bistro begrijpen dit beter. Compliment! We krijgen daar het gevoel 'vaste gasten' te zijn. Een probleem met het toilet op de kamer wordt naar tevredenheid opgelost. Het gratis welkomstdrankje vóór het eten onderstreept dit. In 2020 staat een aanpassng van de kamers gepland. Mijn idee: behoud de sfeer van de kamers, verbeter met name de badkamer en vernieuw de vloerbedekking. Ook het ontbreken van een koelkastje en airco is voor zo'n mooi hotel niet meer van deze tijd.
2020년 7월에 1박 숙박함
답변 제공: Shirley Neuvel 님, 2020년 8월 6일
Beste Gerben, Allereerst wil ik u bedanken dat u de tijd heeft genomen om ons te voorzien van deze feedback. Hier kunnen wij ons alleen maar van verbeteren. Fijn om te horen dat u tijdens uw verblijf heeft kunnen genieten van onze locatie en onze bediening. Onze gast en zijn/haar beleving staat bij ons centraal, jammer om te vernemen dat dit voor u bij de receptie niet helemaal zo is overgekomen. Wat betreft de kamers heeft u gelijk. Deze zijn inderdaad wat verouderd en wij hopen onze renovatieplannen zo snel mogelijk te kunnen hervatten. Dit is door corona tijdelijk op pauze gezet. Wij zullen de aangegeven tips hierin ook zeker meenemen. Nogmaals dank voor uw feedback. Wij hopen u in de nabije toekomst in alle gastvrijheid te mogen ontvangen en deze ervaring te kunnen transformeren in een optimaal verblijf. Met vriendelijke groet, Shirley Neuvel Supervisor Front Office Kasteel Kerckebosch

8/10 - 좋아요

Jasen

2020년 7월에 3박 숙박함

8/10 - 좋아요

Alexander

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
staycation
Hotel was a great location. Room was occupied before us by a smoker who had smoked in the room. Hotel notified us and it was ok. Restaurant was nice and the terrace great for evening drinks. Breakfast was a little lacking.
2020년 6월에 2박 숙박함
답변 제공: Shirley Neuvel 님, 2020년 7월 1일
Dear Alexander, First of all, I would like to thank you that you were willing to take the time to provide us with feedback. We are glad to hear that you enjoyed your stay and the way we are communicating with our guests. Unfortunate to hear that the breakfast did not meet your expectations. Due to the corona crisis, we were forced to take a step back in the way we serve our breakfast. For that, we offer our sincere apoligies. We hope that the policies regarding the corona crisis are going to change soon. Furthermore, we hope to be able to welcome you again in the near future, without any restrictions. Kind regards, Shirley Neuvel Supervisor Front Office Kasteel Kerckebosch

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Netjes
Prima en prachtige kamer, goede bedden. Alles zag er netjes uit.
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
short stay
Kort zakelijk verblijf, mooie plek centraal gelegen.
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Yoka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Much better second time around....
Our second stay and beter than the first time a year ago. Nice large, modern room with a coffeemachine this time. Bisteria restaurant is excellent for breakfast, lunch and dinner. Lacking; a safe and a small fridge in room
2020년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설
This facility at the time we visited is geared towards corporate away day events and as a result we often felt as if we were being "fit" in for service. At one point my husband was refused service by the bartender because he was too busy serving a group of outside company employees. While the management were responsive to some other gaffs we experienced (the fact the restaurant was closed for our whole visit and was the main draw to going there) I think they need to try and find the balance between different types of guests.
2019년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Good Points - Convenient Location close to A12 Motorway, Easy to Access. Not So Good - Staff service in restaurant quite poor, not very attentive and allow breakfast buffet items to run out often. Many rooms only have showers.
2019년 9월에 3박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스
For the price it was not that great,an experience
Bathroom was not good, stayed in tower room. Three steps down in bathroom floor hand shower, could not stand up in bath very dated, comfy bed. Staff were helpful. Restaurant was nice. Needs some upgrading
2019년 8월에 2박 숙박함
답변 제공: Edwin van der Laag 님, 2019년 9월 14일
Dear Anne, First of all, thank you very much for your feedback. It is great to hear that you liked the restaurant. It is correct that the hotel rooms could use an upgrade, we are planning this for the start of 2020. I will share the loving words about the staff with them. I hope to welcome you again in Kasteel Kerckebosch. Kind regards, Edwin van der Laag

10/10 - 훌륭해요

Dirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Very peaceful location, comfortable rooms, friendly staff
2019년 6월에 1박 숙박함
답변 제공: Edwin van der Laag 님, 2019년 7월 1일
Dear Dirk, Thank you for your feedback. It is really nice te hear that you liked the location and staff. Looking forward welcoming you again in Kasteel Kerckebosch. Kind regards, Edwin van der Laag Duty manager

6/10 - 괜찮아요

Sander

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Mooi hotel, kamer oncomfortabel
Hotel is mooi gelegen en heeft een prachtige uitstraling. De kamers zijn oud. Belangrijkste minpunten waren echter de vreselijke hitte, veroorzaakt door een hete schoorsteenpijp die door de kamer liep. Daarnaast is het gehorig. Beide zorgden helaas voor een slechte nachtrust. Zou graag terugkomen, maar dan wil ik graag weten welke kamer ik kan boeken zonder deze nadelen. Wifi werkte matig.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

DickB 님, Denver CO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very unique and cosy experience with great staff and great food. Spacious room
2019년 6월에 1박 숙박함

8/10 - 좋아요

Marius

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Beware of the invoice!!
The hotel is very nice and located in a great spot. However, BE VERY CAREFUL WITH THE BILL. These folks try and retry to overcharge you in every possible way. We had prepaid our entire 7-day stay and had taken the (heavily overpriced) breakfast only once. Yet, when we checked out, we were presented with a bill of almost 300 dollars, representing the cost of breakfast for the entire period, as well as a restaurant bill that had wrongly been assigned to our room. We complained about this, the staff apologized and gave us a final invoice on which only the one breakfast was listed (about 40 dollars). However, when I checked the next day, the phony amount of about 300 dollars mentioned above had been charged to my credit card AFTER they had given me the final invoice. This necessitated several additional phone calls and a lot of agony. We won't use that hotel any more.
2019년 5월에 6박 숙박함
답변 제공: Edwin van der Laag 님, 2019년 5월 29일
Dear Marius, First of all I would like to make apologizes for all the mistakes that have been made. We were not trying to overcharge you, but unfortunately a couple of mistakes were made by an intern.Due to circumstances he was standing on his own. The amount which has been overcharged is refunded. It is nice to hear that you liked the hotel and location. Kind regards, Edwin van der Laag

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous place and service
Fabulous place and service, I will come back any time.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Lovely setting and building, room comfortable and clean, enjoyed the stay
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 3월에 1박 숙박함

4/10 - 별로예요

June

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was just terrible and the bedroom was very cramped. The hotel offers good dining, and that’s about it.
2019년 1월에 1박 숙박함