매일 유럽식 무료 아침 식사 포함

로드웨이 인 핀들리 여행 후기

2 out of 5
로드웨이 인 핀들리
1901 Broad Ave, Findlay, OH

이용 후기

6.0
평점 10 - 훌륭해요. 225개 이용 후기 중 22개" "
평점 8 - 좋아요. 225개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 225개 이용 후기 중 72개" "
평점 4 - 별로예요. 225개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 225개 이용 후기 중 37개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Kristy

2023년 6월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 4일
Hi Kristy,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Sheldon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel in fifty years
I would never recommend anyone. Staying at this terrible place. If you was a crackhead u might like it door would not lock becomes of being kicked in so many times
2023년 6월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 27일
Hi Sheldon,Ensuring the safety and security of our guests is of utmost importance to us, and we will address the issues you mentioned regarding the door lock immediately. We appreciate you bringing this to our attention, as it allows us to rectify the situation and prevent similar incidents from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Nadine

좋아요: 직원 및 서비스, 객실의 편안함
Basic needs met
Convenient. Priced well. Fine for basic needs.
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 5월 3일
Hi Nadine,Thank you for taking the time to provide feedback about your recent stay with us. We're glad to hear that you found our hotel convenient and well-priced. We strive to provide our guests with a comfortable and affordable stay, and we're glad that we were able to deliver on that promise for you. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

JANICE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 11일
Hi Janice,We appreciate your rating and are happy to know you enjoyed your stay at our hotel. We hope to have you again soon and impress you with our continuous improvements.

8/10 - 좋아요

Paul

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 3월 20일
Hi Paul,We value your feedback as we are always striving to serve you better. Thank you for rating your stay and we hope to have another opportunity to host you again soon

10/10 - 훌륭해요

Carrie

출장 여행
좋아요: 직원 및 서비스
Great staff! Great price
답변 제공: Manager 님, 2023년 3월 11일
Hello Carrie,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and your insights regarding our price. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 - 훌륭해요

Orrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet and simple place to stay. Excellent if you are a traveler just trying to get a good nights sleep.
2023년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 2월 24일
Hi Orrie,Thank you so much for the 5-star rating and great review. Our goal has always been to provide an exceptional guest experience, and we're glad had a wonderful stay. It was our pleasure to host you, and we hope to have you again soon!

2/10 - 너무 별로예요

Carrie Lynn

단체 여행, 출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
FYI you don’t get you’re deposit back no matter what you do! You get what you pay for! Dirty hotel that doesn’t seem like it’s been updated since it was built! Sad
2023년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 1월 26일
Hi Carrie,We regret that your recent stay at our hotel fell short of your expectations. We are committed to continually improving our services, so we appreciate learning about areas where we can improve and making your experience a positive one when you return.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 1월 15일
Hi Brenda,To know that your experience was worthy of a perfect rating is the best thing we could hope for. Thank you for staying, and we hope to see you again soon!

6/10 - 괜찮아요

adel

2022년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2022년 9월 29일
Hi Adel,We would love to know more about your experience so that we can use your valuable feedback to provide an even better service the next time around and address any concerns or issues that led to your low rating. If you have any additional comments or suggestions, feel free to contact us directly. Thank you!

2/10 - 너무 별로예요

Rebecca

2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 2일
Hello Rebecca,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 - 좋아요

Nick

좋아요: 직원 및 서비스
Like the layout of the grounds and the staff
2022년 8월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2022년 9월 1일
Hi Nick,Thank you for your rating and review. We are glad that you appreciated our hotel and our staff. Thank you for choosing us and we look forward to having you again soon!

6/10 - 괜찮아요

robert 님, republic

반려동물 동반 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I had lost my Service dog tag and the cheap front desk charged $15 pet fee. Breakfast was terrible (cereal, milk, and cheapest pastries ever invented crappy juice.). they shouldn't be allowed to say they have breakfast. Coffee too strong. Nice room though good desk. I'd go back.
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 17일
Hello robert, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

2/10 - 너무 별로예요

james

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 15일
Hello james,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Daniel

연인과의 여행
Love the privacy
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 24일
Hello Daniel, Thank you for taking the time to share your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The manager was great. He called when I got to my room to make sure everything was alright. There was a little issue with the room. He immediately upgraded my room. Great customer service
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Michael, Thank you for sharing your experience. We truly appreciate the insight regarding our service and your insights regarding our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2022년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2022년 5월 2일
Your rating is greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

6/10 - 괜찮아요

Alexandria

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Had a stain on my sheets that looked like pee I noticed it matched up with a water stain on the toilet and they had the heat shut off when I got there so I had to leave a few hrs when I got there cause you could see your breath other then that it wasn’t to bad but needs quite a few repairs! And a fresh paint job would do it wonders if looked as if it was a smoking room!
2022년 3월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2022년 3월 14일
We appreciate you giving your feedback about your recent experience in our hotel. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

10/10 - 훌륭해요

GREGORY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
QUIET
2021년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2021년 12월 23일
Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our quiet accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

2/10 - 너무 별로예요

Andrew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Manager 님, 2021년 12월 20일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 - 너무 별로예요

Donna

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
There was burn marks all over furniture.. there was duct tape covering holes in bottom of tub. The hair dryer cord was unsafely taped back together! The ice bucket had hair in it the smoke detector was hanging out of the wall! I paid for the room in advance but had to wait 12 hrs after arriving to check in then had to pay another 20 dollar security deposit on arrival and didnt get it refunded like i was told would be there on my card 3 to 5 days after checkout! Will never return to this place agaib
2021년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2021년 9월 29일
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made. Thank you again for this insightful review.

4/10 - 별로예요

John

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lady at desk was very professional. Close to alot of food options. Freshly cleaned carpet is only reason room was ok to sleep in. Disliked burn holes in comforter. Pillows were flat and need replacing. Room needed to be painted a long time ago. Room needs updating. Bathtub was disgusting, and dated. Bath tub was delaminating or someone scratched alot of the finish coating off, needs replacing.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 11일
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 30일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast. No coffee
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 18일
Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

6/10 - 괜찮아요

Jose R

좋아요: 청결 상태
2021년 5월에 2박 숙박함
답변 제공: Mae | Guest Experience Consultant 님, 2021년 5월 5일
Dear Jose, we are very sorry for the inconvenience you may have had. However, with this very limited information, we are not able to identify what went wrong. Our front desk is available to help with any concerns, as such we highly encourage guests to report any issue while at the property. Most of the time, a resolution is given in less than 10 minutes. Kindly reach out to us at the property so we can have this cleared, thank you!

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night stay
One night stay while on a motorcycle trip.
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 20일
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Monica T.

좋아요: 청결 상태
Okay spot
The motel is run down, but decent for a head on a pillow. Due to covid, no breakfast area. No coffee pot in our room. As soon as we got to the window to check in - INSTANTLY - got a weird vibe and interrogation about myself. Made me feel not welcome. The stay was quiet and non exciting. But, like I said, a place to lay your head. I will stay at the Drury about five buildings up from this one.
2020년 6월에 2박 숙박함

6/10 - 괜찮아요

Tevon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mehh... the manager is not very nice, the accommodations are in disrepair. Cannot get extra towels. Get quoted price on hotels.com and he charges you more
2020년 5월에 1박 숙박함
답변 제공: Manager 님, 2020년 5월 29일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

2/10 - 너무 별로예요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Never again.
Service was terrible. Nobody came to give us tp or clean towels on our 3rd day. Didn't even bother to ask if we needed anything. Internet was a nightmare. Kept losing internet about every 10 minutes.
2020년 4월에 2박 숙박함
답변 제공: Manager 님, 2020년 5월 1일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. I also apologize that you had difficulties with our internet connection and that our maintenance staff failed to address this right away. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible.Thank you for choosing our hotel. We hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I barely slept because I could not get comfortable, felt like I was sleeping on rocks. The bathroom toilet didnt go down very well when flushed, and thought the toilet was going to overflow couple of times-thank god we didnt have to go #2. The comforter on one of the beds had several holes in it, looked to be burn holes possibly from a previous person who smoked. I must say that the heat/air did work great, had no problems there.
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 21일
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our toilet. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 10일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Edward 님, York, Pennsylvania

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The management were very accommodating and pleasant. The room lacked in cleanliness, especially in the bathroom, but the amenities in the preheated room was great. The cost was very good. Overall a pleasant stay. Namaste
2020년 2월에 2박 숙박함
답변 제공: Manager 님, 2020년 3월 2일
On behalf of our entire staff, we thank you for your business and for your comments regarding our room and amenities . Please do consider us again on your next visit to the area.

10/10 - 훌륭해요

Kaylynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great; bed is soooo comfortable this is my 3rd time here
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 21일
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 17일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 - 너무 별로예요

Calvin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
skip this one; you will be glad you did
old, unkept hotel; tv cord did not reach outlet, outside light out, sink is painted and grundgy, bath floor sags, overall horrible. owner seemed annoyed that we should expect tv to work; even the table rocks due to uneven floor or ??, skip this one
2020년 1월에 1박 숙박함
답변 제공: Manager 님, 2020년 1월 31일
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4/10 - 별로예요

실제 이용하신 고객

2019년 12월에 2박 숙박함
답변 제공: Manager 님, 2019년 12월 10일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 8일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
It was close to where I needed to be. Plus the cost was reasonable.
2019년 12월에 5박 숙박함
답변 제공: Manager 님, 2019년 12월 7일
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 - 좋아요

Conni

2019년 10월에 3박 숙박함

10/10 - 훌륭해요

Brittany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Manager 님, 2019년 10월 7일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

Quincy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Every thing was good
2019년 9월에 1박 숙박함
답변 제공: Manager 님, 2019년 9월 29일
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Leo

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for the price. Nothing fancy, but it does the job.
2019년 9월에 2박 숙박함
답변 제공: Manager 님, 2019년 9월 24일
We appreciate the comments, especially with regards to your opinion of our price. We hope to someday have another opportunity to host your stay.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Manager 님, 2019년 9월 23일
On behalf of our entire staff, we thank you for your business and for rating your experience.

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to the interstate. Several restaurants are in close proximity.
2019년 9월에 1박 숙박함
답변 제공: Manager 님, 2019년 9월 21일
Thank you for your review and comments regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 - 좋아요

Brittany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Manager 님, 2019년 9월 1일
On behalf of our entire staff, we thank you for your business and for rating your experience.

8/10 - 좋아요

DeeDee 님, Wateoo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was great and everything worked. Just what we needed after a long day of riding
2019년 8월에 1박 숙박함
답변 제공: Manager 님, 2019년 8월 19일
Know that your voice is of tremendous importance to us and we value your comments about our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad but the breakfast needs to be improved
2019년 7월에 1박 숙박함
답변 제공: Manager 님, 2019년 8월 5일
It means so much to have earned your business. We appreciate the feedback regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 - 너무 별로예요

Amanda 님, New York

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
I was woke up at 5 am over a car alarm that was not mine. Didn't have my room ready when I arrived expected me to wait over 2 for my room to be ready. Manager very rude
2019년 8월에 1박 숙박함
답변 제공: Manager 님, 2019년 8월 5일
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

6/10 - 괜찮아요

Arthur

좋아요: 청결 상태, 직원 및 서비스
You get what you pay for.
About what I was expecting.They cleaned the room everyday.
2019년 7월에 3박 숙박함
답변 제공: Manager 님, 2019년 8월 4일
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 - 괜찮아요

Scott

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Manager 님, 2019년 7월 9일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.