숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

페닌술라 레지던스 올 스위트 호텔 여행 후기

3.5 out of 5
페닌술라 레지던스 올 스위트 호텔
10, Jalan Semantan, Bukit Damansara , Kuala Lumpur

이용 후기

6.2
평점 10 - 훌륭해요. 94개 이용 후기 중 12개" "
평점 8 - 좋아요. 94개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 94개 이용 후기 중 25개" "
평점 4 - 별로예요. 94개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 94개 이용 후기 중 10개" "

6.4/10

청결 상태

6.4/10

직원 및 서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한적한 호텔
방음이 안되는 것 말곤 괜찮습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Che Nasri Ezuan

Different room and location given
Booked and paid a 2 bedroom at Peninsula Residence but over the counter they said the room is full they give us another room at 10 Semantan, not Peninsula Residence with terrible room condition. Will not come again.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

ONLY for a low budget suite
Very bad. No wifi, no tv channel, no telephone, smell bad and old, so noisy with constructions nearby, very old carpet, smelly, very olddd, look so ghostly n spooky. I left 2 days earlier for another hotel. Burned my paid-2-nites stay.
2018년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Standard space
Overall is good.. easy excess to anywhere using grab. Resonable price. A little disappointed with the boiling flask.
2018년 6월에 1박 숙박함
답변 제공: Maa 님, 2018년 6월 29일
Thank you for your feedback. We will look into it to improved further soonest.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not comfortable. Terrible. Will not recommend to others.
2018년 6월에 2박 숙박함
답변 제공: Maa 님, 2018년 6월 29일
Apologies on the inconveniences to you. We will improved our services well as quality of property as soon as possible.

4/10 - 별로예요

Ivy 님, Malaysia

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The room look old..
The room look old and the air-con is not cool at all... and the wash room bath tub already broken.. quite dangerous is kids run around..
2018년 6월에 1박 숙박함
답변 제공: Maa 님, 2018년 7월 1일
Apologies on the inconvenience face to you. We will fix these mentioned and improved further as soonest as possible.

6/10 - 괜찮아요

James 님, Singapore

I’m sure it will be nice with renovations complete
The pictures tell about half the story. The room itself was larger than I was expecting, which was nice, but some of the windows didn’t have latches or could even close all the way, so the room had a bit of a bug problem. The gym equipment looks nothing like the picture. No free weights. No weight plates for the machines. None of the equipment that plugs in actually works. The elliptical machines feel like they’re falling apart if you use them. The only thing that feels safe to use is the bike. The pool is nice, seems well taken care of. All in all, when all the renovations are done, I’m sure it’ll be nice. But right now it’s just kind of “ok”.
2018년 5월에 5박 숙박함
답변 제공: Maa 님, 2018년 6월 29일
Thank you for your feedback and we will address this to our management to improved further as soon as possible.

6/10 - 괜찮아요

NORZILA 님, KUALA LUMPUR, MALAYSIA

Pleasant & comfortable to stay with family. Near to kl shopping centre
2018년 6월에 1박 숙박함
답변 제공: Maa 님, 2018년 6월 29일
Thank you for your feed back. We welcome you back to stay with us.

10/10 - 훌륭해요

Aubry Rose 님, Philippines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful Staff
Great experience and comfortable stay. I want to commend the employee especially Mr. LOO for helping a lot with regards on our trip.
2018년 5월에 2박 숙박함
답변 제공: maa 님, 2018년 5월 14일
Thank You for your comment and support to us. Looking forward to have your stay with us on future.

6/10 - 괜찮아요

Mohd Azwan Lee

별로예요: 직원 및 서비스
답변 제공: maa 님, 2018년 4월 25일
Dear Mr. Mohd Azwan. thank you for your feedback and we will take necessary action from here.

8/10 - 좋아요

Muniroh

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok
Positives: comfortable, spacious, location good. Ideal for a family at reasonble cost. Negatives: Air condition not working properly in master bedroom. First night, televisions working fine, then not working properly.
답변 제공: MAA 님, 2018년 4월 4일
Apologise on inconvenience that you are facing. We are looking forward to fix this issue asap.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2018년 2월에 6박 숙박함
답변 제공: MAA 님, 2018년 3월 16일
Thank You for your feedback and we will improve on future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant & comfort.
Have to seriously improve the parking area.
2018년 3월에 2박 숙박함
답변 제공: MAA 님, 2018년 3월 6일
thank you for addressing this to our attention and we will work on it.

8/10 - 좋아요

Norzaidan

좋아요: 직원 및 서비스, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: MAA 님, 2018년 3월 6일
thank you for addressing this to our attention and we will work on it.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: MAA 님, 2018년 3월 6일
thank you for addressing this to our attention and we will work on it.

10/10 - 훌륭해요

Osman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: MAA 님, 2018년 3월 6일
thank you for addressing this to our attention and we will work on it.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
The hotel is rundown. With no nearby shops around. Even their reception room doesn’t seems like a proper reception.
2017년 12월에 4박 숙박함
답변 제공: MAA 님, 2018년 1월 10일
Thank You for your feedback, we have take note of this comment and we will fix as soonest as possible.

4/10 - 별로예요

Chi Lim

별로예요: 청결 상태, 숙박 시설 상태 및 시설
needs a lot of repair and cleaning. much worse than before
2017년 12월에 1박 숙박함
Thank You for your feedback. we will take necessary action to improve further the quality as well as our service.

4/10 - 별로예요

Fauziah

별로예요: 직원 및 서비스
2017년 12월에 3박 숙박함
Thank You for your feedback. we will take necessary action to improve further the quality as well as our service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Okay stay, if you're not a picky traveler.
The size of the single superior suite is big enough for 2 people to stay in. However, the bathtub is too small, cannot lie down, and a tall person may find it too cramped and uncomfortable. The bed is quite big, but the pillows are really hard and uncomfortable - neck pains throughout the nights. The lobby & reception looks old, so does the carpeted floor in front of the lift & along the hallways towards the rooms. The carpets also reek of dampness and some sort of food/smoke.
2017년 11월에 2박 숙박함
To whom It May Concern! Thank you for choosing Peninsula Residence All Suite Hotel as your accommodation of destination. Thus, we have received your comment and we take this seriously to the top management in order for us to fix it immediate. we hope that this incontinence doesn't border you to visit us again on future. Best Regards, Mohd Azrin Abas

6/10 - 괜찮아요

Nur Azila binti

좋아요: 청결 상태
not so good if come with family, services not from local person, parking area scary with unlimited space.not nice choice with hotel name
2017년 11월에 1박 숙박함
Thank you for your comment, we take this seriously to fix and apologise for the inconvenience that you facing in our property.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
To provide more parking spaces and to improve the parking security. The parking arrow and direction are confusing. To provide lift access card to every guest because its a hassle to go to reception room and ask the staff every time we wanted to use the lift.
2017년 11월에 1박 숙박함
thank you for your comment, we will look into this and looking for improvement by soonest.

8/10 - 좋아요

Anis zafirah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Nice stay with family
2017년 10월에 1박 숙박함

4/10 - 별로예요

Ajaz 님, sydney

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Far for city and no restaurants nearby for food
Far from any amenities no restaurant or food place nearby had to travel 4 km for food, cigarettes smoke all over the lobby hard to stay with family
2017년 9월에 3박 숙박함

6/10 - 괜찮아요

lii 님, miami, fl

좋아요: 청결 상태, 직원 및 서비스
Hotel is a bit creepy
Unfortunately the lobby is shared with a bar that keeps the door open into the lobby and it smells like a bar. The hallways to the rooms look like they are out of a horror movie. The rooms have a good design but the bathroom is in need of remodeling. The tv signal was awful, I couldn't tune in to any channel. Other than that, I slept the few hours I needed to before catching a flight.
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

rajan 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to get everywhere
Staff friendly very clean place walking distance to food court little India
2017년 8월에 3박 숙박함

6/10 - 괜찮아요

Phei Zhuin

별로예요: 숙박 시설 상태 및 시설
Need maintenance
We did not get an access card, so it's rather inconvenient as every time we need to get to our floor, we need to ask the staff to scan his card for us. The bedside lamp in our room was not working. The phone was not even connected. The glass door on the balcony cant be locked. Apart from these, overall was okay. Staffs will attend to your request.
2017년 8월에 4박 숙박함

4/10 - 별로예요

Ricky 님, kuala lumpur

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Last night in KUala lumpur
I will start by saying that in all of the hotels I have reviewed very few I would not look forward to staying again. As we were moving from KL we decided to stay in a two bed suite with our two sons on our last night. We arrived already tired and parked in the basement car park. There were two lifts to the ground floor lobby/reception. There was just one staff dealing with a queue of 4 people. The delay was over 15 minutes at check in as apparently their computer system had taken bookings although fully booked. They had to find another hotel for the three in front of me. I had waited for this time trying to pacify our tired 9 month old baby and control our unsettled 3 year old. Finally we were lucky our Expedia booking was ok. We were given a key and made our way to the lifts. One lift was not working (only going between basement and Ground) as would not go up. The second lift worked by key card but our card did not work. We missed 2 lifts until a member of the hotel was able to manually get us to our floor. I then proceeded to get another bag from the car. Going to basement was not a problem however when i tried to bring the bag up, it would not go above ground floor. Again I had to find a staff member to override the access. Finally I was able to enter the room and unpacked. The bathroom was dirty (see photo) and the whole room is very dated. Noisy room with a busy road directly outside that had traffic throughout the night. The door to the balcony could not close.
Dirty shower
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

François 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
impeccable
propre, très bien équipé, bien meublé, pratique et bien placé. 50MYR par personne et par jour c'est cher payé et 100MYR de ménage à prévoir.
2017년 6월에 2박 숙박함

4/10 - 별로예요

robert 님, zaandam

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
zonder auto geen locatie om kuala lumpur te ontdek
hotel ongeisoleerd ligt aan 6 baans drukke snelweg en op de 10e verdieping gaat de trein voorbij. rust geen moment van de dag. De foto's van weleer moo,i maar onderhoud is zeer matig en evenals de afwerking in badkamer met veel kit en schimmel. Dit maakt de kwaliteit prijs verhouding ongunstig.
2017년 5월에 4박 숙박함

2/10 - 너무 별로예요

shazlin 님, kuala lumpur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad place to stay
No access card since 1st day check in until check out,,worse ever parking place!!!!doing fogging at 6pm and ask the worker where to park,he told me go to the basement when their are doing fogging WTH!!!I I cannot see anything!!!some more it's was dangerous!!!! first and the last will go to this hotel ,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Car park is dark & dirty. Almost all staff is not local work.

10/10 - 훌륭해요

Suraj 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap and good place to stay
Had a good stay, room were fairly clean, and even though hotel is old, the service was not compromise. A bit far away to shop as they have no food order via room service.

6/10 - 괜찮아요

james 님, penang msia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
- old hotel but cheap
- very old hotel but is cheap as comparing to hotels at same area. Dont expect too much.

8/10 - 좋아요

Burhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bersih
Selesa dan bersih

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT DO IT
WORST EXPERIENCE EVER. The staff were not helpful at all. When we asked for the hotel manager or supervisor, the staff were acting like we were asking for the President. The AC and shower head were not working. We asked to be transferred but the room they transferred us in had the same problem. Broken tiles in the bathroom too. I tripped. I almost wish I got hurt so I can sue them.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Picture not same with actual... Old furniture and building

8/10 - 좋아요

pk 님, pk

좋아요: 청결 상태, 직원 및 서비스
Nice but little away from main city
Good hotel,but needs mending of toilet equipments.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor room condition
Aircon was not good at all... even do some complaints still the same... found 7lighting bulb were spoilt and never do proper replacement.

4/10 - 별로예요

Jay 님, Singapore

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very old hotel
Unpleasant stay room with no ceiling lights. Poor hotel management and need a lot improvement and hotel facilities upgrading

8/10 - 좋아요

Khor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
feel comfort and relax

10/10 - 훌륭해요

Norliza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bilik yg luas n selesa...

4/10 - 별로예요

Dr. Azma

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Bad hotel
not so good

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel Room Condition
The room is spacious. However, it should have refurbished because some of the facilities are not in good conditions to use. For example, the toilet is not in good condition where the water could not be flushed. In addition, the bath tub is cracked and it is dangerous for kids who love to play in the water. Moreover, the water flow is very slow whenever we want to shower.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Everything is okay , but just don't have hair dryer and slippers. Housekeeping just come at around 5pm for cleaning a room, but that's no problem. Enjoy

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

8/10 - 좋아요

Repsol IT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 of 5 stars
Overall is good but there is no hair dryer. Tv channels also very poor.