외관

라 퀸타 인 & 스위트 바이 윈덤 마이애미 커틀러 베이 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 365개" "
평점 8 - 좋아요. 1001개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 147개" "
평점 4 - 별로예요. 1001개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 98개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Jungil 님, Incheon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위생상태 청결 했어요 가족 여행이었는데.. 냉장고 앖어서.. 여행하면서 먹었던 음식재료들을 보관할 수 없어서 슬펐어요ㅠ
2019년 12월에 1박 숙박함
답변 제공: LQ CUTLER BAY 님, 2020년 2월 25일
Thank you so much!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용자분들 참고하세요
카펫의 청결 상태나 관리가 불량하고 음식물이 떨어져 옷가지나 신발에 뭍을정도 불량 상태입니다. 다시는 가고 싶지않은 호탤입니다
2019년 12월에 1박 숙박함
답변 제공: LQ CUTLER WAY 님, 2020년 2월 25일
안녕하세요! 의견을 보내 주셔서 감사합니다. 머무는 동안 발생한 문제에 대해 사과 드리며 최선을 다해 개선하기 위해 노력하겠습니다. 감사합니다!

4/10 - 별로예요

Kenneth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very old property, weird smell in rooms and hall. Furniture in room is too old and looks bad. Bed was confortable.
2024년 4월에 1박 숙박함
답변 제공: JAIE 님, 2024년 4월 15일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 - 좋아요

Brett

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: JAIE 님, 2024년 4월 15일
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

4/10 - 별로예요

Michelle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The tub literally had a dirt ring around it. It was blood on the walls and bed.
2024년 3월에 4박 숙박함
답변 제공: Samantha 님, 2024년 4월 12일
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

10/10 - 훌륭해요

alexeis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: JAIE 님, 2024년 4월 15일
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

6/10 - 괜찮아요

Katherin

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
No me dieron acceso ala picina y eso que me salia en la reservación que si la tenía y no la tuve , por la mañana llamé por mi desayuno y no me lo dieron mal servicio en ese aspecto 😒
2024년 4월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 12일
Thank you for sharing your feedback regarding your recent stay. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. Please accept our apology for not adequately stocking our breakfast bar. I know how frustrating that must have been. Since your visit we have re-evaluated our inventory levels to ensure guests arrive to a fully stocked breakfast bar.

10/10 - 훌륭해요

Yunet 님, miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 12일
We are happy to hear that you enjoyed your stay with us at La Quinta by Wyndham. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami area you will stay with us again.

8/10 - 좋아요

Ivy 님, Nokomis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but older hotel
2024년 4월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 12일
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 - 훌륭해요

Christena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property. Always greeted with a smile at the front desk! We stayed just for one night and they had a few availabilities and ask us which floor would we prefer. Which I thought was nice.
2024년 4월에 1박 숙박함
답변 제공: Fr 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are so happy to have been able to provide you with good service. We strive to give our guests the best experience possible. We are glad you enjoyed your stay :)We hope you will stay with us again!

10/10 - 훌륭해요

Carmen D

좋아요: 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay! We hope you will stay with us again, the next time you are in Cutler Bay :)

8/10 - 좋아요

Suman

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay. Clean and comfortable. The bed sheet was stained and they changed it on request. The carpet seemed dirty could have maintained better. only thing that we disliked was - We used to come back late and everyday there were workers/or may be outsider drinking and smoking weed. that was bit uncomfortable for a family. Nothing worrisome.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are glad you had an over all pleasant stay. We are sorry for the state of our carpets. We will be changing them out soon, along with other remodeling projects. Also we have security on property every night. If anyone is not guest they will not be allowed on property and security makes sure of this. We hope you will stay with us again the next time you are in Cutler Bay.

6/10 - 괜찮아요

Kim-Marie

가족 여행
별로예요: 편의 시설/서비스
Breakfast could do with a little more children friendly snacks. Overall my family and I had a great time.
2024년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are very glad to know you had a pleasant stay :) Thank you for your feedback. We will look into some more options for children.

6/10 - 괜찮아요

Erika

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Musty smell in the room
답변 제공: Front Desk 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are sorry for the issues you had with your stay. We will share your comments with our housekeeping and maintenance staff, to make sure we can prevent this from happening again.

6/10 - 괜찮아요

YASEL

아이를 동반한 가족 여행
별로예요: 청결 상태
ANYONE WOULD SAY THAT YOU GET WHAT YOU PAY FOR BUT 150 A NIGHT IS NOT CHEAP AT ALL. EVERYTHING IS OLD AND DIRTY, CARPETS, BATHROOM, WALLS. BREAKFAST WITH FEW OPTIONS.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay. We strive to give our guests a comfortable stay at an affordable price. We are sorry we were not able to provide you with that.

6/10 - 괜찮아요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The walls were paper thin and we could hear the people nect door talking well past 2am.
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 30일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 - 좋아요

Angadpal Singh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Although renovated the property is average
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. We are glad you had a pleasant stay. We apologize for our current appearance. We will be continuing our renovation project soon. We hope you will stay with us again in the future and have a chance to experience our fully remodeled hotel.

10/10 - 훌륭해요

Natarsha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will be back
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 30일
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami area.

10/10 - 훌륭해요

roy

2024년 3월에 1박 숙박함
답변 제공: JAIE 님, 2024년 4월 15일
Thank you for your review and for your recent stay. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 3월 30일
Thank you for taking the time to leave us a review. We are happy to see you had a pleasant stay. We hope you will stay with us in the future.

10/10 - 훌륭해요

Christena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is clean, easy check in service and the free breakfast keeps us coming back.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 30일
Thank you for taking the time to leave us a review. We are very glad to hear you had a pleasant stay :) We are so happy that we were able to provide a good service. We look forward to your next visit :)

6/10 - 괜찮아요

Uwe

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr einfaches Frühstück, Hotel abgewohnt
2024년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We are sorry you did not have a pleasant stay with us. We had to pause our remodeling process last year. We will be restarting soon this year. We will be replacing our carpets and creating a larger breakfast area. We hope if you have the chance to visit the Miami area again that you will give us another chance.

10/10 - 훌륭해요

Juliana

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A little unsafe ,police around the check in
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We are sorry you felt unsafe at our property. Rest assured we have security personal at night as a precaution. And there is always some at the front desk who can help if ever you feel unsafe. Thank you again for staying with us.

10/10 - 훌륭해요

Jasmine

2024년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)

10/10 - 훌륭해요

Farid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We are thrilled to know you had a pleasant stay. We hope to see you again the next time you are in the area :)

10/10 - 훌륭해요

Benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 30일
Thank you for taking the time to leave us a review. We are glad to see you had a pleasant stay! We hope you will stay with us again the next time you are in the Cutler Bay area.

2/10 - 너무 별로예요

katherine margisela

2024년 3월에 3박 숙박함
답변 제공: Samantha 님, 2024년 4월 12일
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 - 좋아요

douglas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We are glad that you had a pleasant stay with us. We hope you will stay with us again, the next time you are in the Cutler Bay area.

6/10 - 괜찮아요

Hilda Ana

2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 4월 12일
Thank you for taking the time to let us know how we are doing. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

2/10 - 너무 별로예요

Paola

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Thank you for taking time to leave us a review. We are sorry that your stay was unpleasant. We will strive to provide better service and more comfortable stay going forward. We hope you will give us another chance.

10/10 - 훌륭해요

FREDDIE

출장 여행, 가족 여행
Necesita un poco mas de espacio para desayunar pero de lo demasiado muy bueno.
2024년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Gracias por tomarse el tiempo para dejarnos una reseña. Estamos muy contentos de que haya disfrutado de su estancia. También nos gustaría compartir que pronto este año seremos renovados e incluiremos un área de comedor más grande. Esperamos que te quedes con nosotros nuevamente :)

10/10 - 훌륭해요

Magdiel

가족 여행
Está bien ubicada, pero le falta tener más áreas de estacionamiento.
2024년 3월에 1박 숙박함
답변 제공: Queena B. Front Desk Desk La Quinta SUITES 님, 2024년 3월 21일
Me alegra saber que le gustó su estadía con nosotros en La Quinta Inns & Suites Miami Cutler Bay. Aprecio el tiempo que has dedicado a tu reseña. Espero que una vez más nos veamos en el futuro y superemos su reciente experiencia.

2/10 - 너무 별로예요

Juan

2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 30일
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 - 좋아요

Barbara

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Queena B. Front Desk La Quinta Suites 님, 2024년 3월 21일
We are happy to hear that you enjoyed your stay with us at La Quinta by Wyndham Miami Cutler Bay. We truly want all of our guests to find comfort at our hotel. We hope that when you are in the Miami area you will stay with us again.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Queena B. Front Desk Agent La Quinta Suites 님, 2024년 3월 21일
Thank you for your kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.

4/10 - 별로예요

Mushtaq

2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 30일
Thank you for taking the time to leave us a review. We are sorry you had an unpleasant stay. We will strive to do better going forward.

10/10 - 훌륭해요

MERCEDES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Front Desk Agent La Quinta Suites 님, 2024년 3월 21일
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great housekeeping and property kept jl Kleen.
2024년 2월에 11박 숙박함
답변 제공: Queena B. Front Desk Agent La Quinta Suites 님, 2024년 3월 9일
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 - 훌륭해요

Luciano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good place!
2024년 2월에 1박 숙박함
답변 제공: Queena B. Front Desk Agent La Quinta Suites 님, 2024년 3월 9일
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

8/10 - 좋아요

Maira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff. Although room was nice and clean hotels should consider removing carpets. Furniture can be updated as well.
2024년 2월에 1박 숙박함
답변 제공: Queena B. Front Desk La Quinta 님, 2024년 2월 25일
hank you for your review and for your recent stay. We are happy that you had a good stay overall. Our goal is to ensure all of our guests have an enjoyable stay. At La Quinta Inn & Suites Miami Cutler Bay, we constantly strive to provide excellent service and satisfaction to all of our guests, and when a guest takes the time to write, we are especially grateful.

6/10 - 괜찮아요

Ana G

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property needs updating. Furniture is old. Hallways need to be updated. While there we killed two roaches. The property must have fumigated recently and the room did not have a great smell. It was like deodorizer over some kind of smell. I will admit the staff did provide towels and toiletries every day. That was a plus. But did not like the property.
2024년 2월에 4박 숙박함
답변 제공: Queena B. Front Desk La Quinta Suites 님, 2024년 2월 25일
I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the Miami Cutler Bay area.

8/10 - 좋아요

Patricia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
답변 제공: Queena B. Front Desk La Quinta Suites 님, 2024년 2월 25일
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Cutler Bay was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 - 훌륭해요

MD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was quite and clean. Staffs were well behaved. The breakfast quality was good.
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We are very glad to know you had a pleasant stay. We hope you will stay with us again the next time you are in the Cutler Bay area.

10/10 - 훌륭해요

kevin

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We are very glad you had a pleasant stay with us. We hope you will stay with us again the next time you are in the Cutler Bay area.

10/10 - 훌륭해요

CLAUDIO 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a good place to stay for a few days
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We are so happy you had a pleasant stay :) We hope you will stay with us again the next time you are in the Cutler Bay area.

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Queena B. La Quinta Suites Front Desk Agent 님, 2024년 3월 21일
I am glad to hear that you liked your stay with us at La Quinta Inns & Suites Miami Cutler Bay. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

4/10 - 별로예요

Richard

별로예요: 편의 시설/서비스
Bed was squeaky. Allarm went off at 5:00 am in a joining room!
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We are sorry for the alarm issue. We have someone at the front 24/7 to help with such a situation, I am sorry if we were not able to resolve the issue.

6/10 - 괜찮아요

Anais

연인과의 여행
좋아요: 직원 및 서비스
The bed was uncomfortable and the pillows as well
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We are sorry you had an uncomfortable stay with us. We will ask maintenance to check the mattress in the room. We have gotten new ones in the past two years. We will see if we can switch the one in the room you were in.

8/10 - 좋아요

george

좋아요: 직원 및 서비스
The bathroom facilities were too separated n made it uneasy for showering urinating ,,using the tools methodically for your convenience
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thank you for taking the time to leave us a review. We are sorry the bathroom facilities were inconvenient. We will take that into consideration when we remodel later this year.

10/10 - 훌륭해요

Frankely

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Queena B. Front Desk La Quinta Suites 님, 2024년 2월 11일
appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.