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코트야드 바이 메리어트 베클리 여행 후기

3 out of 5
코트야드 바이 메리어트 베클리
124 Hylton Ln, Beckley, WV

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 746개 이용 후기 중 383개" "
평점 8 - 좋아요. 746개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 746개 이용 후기 중 84개" "
평점 4 - 별로예요. 746개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 746개 이용 후기 중 20개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

Lucy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor value for money; much too expensive for this low quality of a hotel. In addition, the air conditioner in our room did not work for half of the night and it was quite unbearable. The breakfast wasn’t even complimentary. The pillow on the bed had the shape of a head indent in it as if someone had laid on it after making the bed. Overall, it’s a budget hotel experience for way too high of a price. If it was priced more appropriately then it would have been a better rating. We weren’t looking for a luxury experience, it is obviously just a stopover night hotel, but given the high price we thought we could expect more. Or at least a cleaner room with working air conditioner.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Debb

연인과의 여행
This Marriott is very old. Needs updating. Hopefully Marriott will remodel this hotel.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Teara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was restaurants close by
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Eric

2024년 4월에 3박 숙박함

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best showers I’ve ever experienced
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

jennifer 님, Blissfield

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Front desk worker was difficult to find when trying to check in. She seemed put out when I asked for extra pillows. The hallway smelled like pot. The bartender/cook was very accommodating and cooked pretty good food and made good drinks which was awesome after a long day traveling.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Colleen 님, Richfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing in particular, liked the shower
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located off the hwy
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't stay again
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Bella

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Hotel was clean and beautiful, very close to food amenities and hence very convenient. They did not have a microwave in the room which I thought was odd because most of the hotels have one in the room. When checking out, the lady who was at the front desk wasn’t quite friendly. Didn’t even greet or anything like that. Overall we had a good nights stay.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sherrie

Friendly staff
2024년 1월에 1박 숙박함

4/10 - 별로예요

Robert

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Arrived around 11:30pm admin had our room keys ready which was great however upon entering the room we found a large bug on the floor.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Janet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Donna

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ooo
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Ricky

출장 여행
Not what it used to be
Unfortunately the quality at this hotel has gone down. The check ins are slow with poor wifi speeds. I feel the rooms are thin and you hear a lot of noise
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Barrington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very friendly clerk at check in. Clean room with comfortable bed. Convenient placement of furniture. The outside of the building looks a bit dingy like it needs a paint job, but inside is nice with a pleasant scent and clean looking when you walk in.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Vandana

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room service was like in Covid days ! NOT available daily. that's ridiculous. Also, breakfast was not free and was $$$
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel , stayed on our way down to North Carolina and on our way back! Will definitely be back!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Eric

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brian

2023년 11월에 1박 숙박함
답변 제공: Leeann 님, 2023년 11월 27일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that overall you did enjoy your stay with us, we do hope to see you again in future travels. Thanks again.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Leeann 님, 2023년 11월 27일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that overall you did enjoy your stay with us, we do hope to see you again in future travels. Thanks again.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Switched to this Marriot midway through our stay at another nearby hotel that was pretty grody. Everything was great, only problem is that the doors shut very loud, so every night you could hear what sounded like a Minecraft village out in the hall (Constant opening and closing of doors)
2023년 10월에 3박 숙박함
답변 제공: Leeann 님, 2023년 11월 27일
Thank you for your most recent stay at Beckley Courtyard, and thank you for taking the time to review our hotel. We are very pleased to see that you enjoyed your stay, we hope to see you again in future travels.

6/10 - 괜찮아요

Valerie 님, GIBSONIA

2023년 10월에 1박 숙박함
답변 제공: Leeann 님, 2023년 11월 27일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are sorry to hear that your stay was below your standards and ours, we hope you will give us another chance in future travels. Thanks again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are so happy to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are so happy to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

10/10 - 훌륭해요

Lendy

2023년 9월에 1박 숙박함
답변 제공: Leeann 님, 2023년 11월 27일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that overall you did enjoy your stay with us, we do hope to see you again in future travels. Thanks again.

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a lot of parking but a nice place to stay
2023년 10월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are so happy to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

4/10 - 별로예요

Peter 님, Toronto

We expected the usual Courtyard Standard but this one was not good enough. The bedroom linens were sparse and it seemed they forgot blankets or comforters on the beds and replaced with a thin unsatisfactory cover.
2023년 10월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay. We weill correct these issues moving forward and hope you will give us another opportunity when traveling through our area. Thanks again.

2/10 - 너무 별로예요

Kimberly

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Hotel was in a good location, and while old, it was cleaned up. My rating would have been better if it wasn’t so noisy. Our first night included loud guests returning to their room nearby fighting at 4am. Our second night included two calls to the front desk and several chat messages to get staff (Alexis) to stop the extremely loud guests at the outdoor fire pit. Each time we contacted Alexis, she said she’d had no complaints of the noise, but I knew others had called before I did. So I didn’t appreciate the lie. I expected the hotel to remove or quiet loud guests. If this was a cheap hotel, that’s what you expect but for several hundred dollars, I don’t want to be kept up until 1am by loud people outside. Maybe it was better away from the fire pit, so avoid being near that if you stay here. It’s so convenient for our travels to visit a particular person that I wanted it to work out, but we may try a different place next time. Marriott, you disappointed me.
2023년 10월에 2박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are so happy to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

10/10 - 훌륭해요

Zackary

2023년 10월에 1박 숙박함
답변 제공: Leeann 님, 2023년 11월 27일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that overall you did enjoy your stay with us, we do hope to see you again in future travels. Thanks again.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
Hotel is very nice with friendly staff and knowledgeable about the area. Rooms are quiet and we couldn’t hear people above us or next door which made the experience more enjoyable. I will say that when they remodeled and removed the bathtub and only put in a large shower is a detriment. Nobody wants to be driving for 8 plus hours and have to stand in the shower to relax. It was really the only disappointment. The balcony was nice to enjoy a cup of coffee on in the morning.
2023년 9월에 2박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are so glad to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

6/10 - 괜찮아요

Mylee

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The first room we received had peeling paint above the bed that appeared to be from water damage. We were able to switch rooms. The second room was better but the toilet was dirty. It had clearly not been cleaned and was soiled. The area around the shower showed it's age with rust, soap scum, and peeling paint. The beds were clean and comfortable.
2023년 10월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay. We weill correct these issues moving forward and hope you will give us another opportunity when traveling through our area. Thanks again.

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
This property was fine but not great. On closer inspection you could see that the rooms had a lot of wear and tear. The bathroom especially was dated and the shower had dirt and yuck in the door crevices. The towel rod actually fell off the wall when my husband pulled his towel off. The front desk was, however, quick to call maintenance to repair it. We stayed two nights, and were disappointed when we got back to the room because we’d had no maid service. Dirty towels and overflowing trash greeted us.
2023년 9월에 2박 숙박함
답변 제공: Bill - GM 님, 2023년 10월 15일
Thank you so much for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay. We weill correct these issues moving forward and hope you will give us another opportunity when traveling through our area. Thanks again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Leeann Shrewsbury AGM 님, 2023년 9월 25일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that you enjoyed your stay with us, we do hope to see you again in future travels. Thanks again!

8/10 - 좋아요

Sean

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Bill - GM 님, 2023년 9월 19일
Dear Sean: Thank you so much for taking the time to review our hotel. We are happy to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our hotel. Thanks again.

4/10 - 별로예요

Karla

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 9월 19일
Dear Karla: Thank you so much for taking the time to review our hotel. We are so sorry to see that you did not enjoy your stay. We hope that you will give us another opportunity when traveling through our area.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Leeann Shrewsbury AGM 님, 2023년 9월 12일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that you did enjoy your stay, we do hope to see you again in future travels. Thanks again.

10/10 - 훌륭해요

Sylvia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Property! Easy access via email and text instructions. Clean safe and perfect location. Plenty of channels on tv and comfort bed. Even had soft robes! Will stay again!
2023년 9월에 1박 숙박함
답변 제공: Leeann - AGM 님, 2023년 9월 5일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that you enjoyed your stay, we do hope to see you again in future travels. Thanks again!

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel with helpful staff. The bar is well stocked, and there is outdoor seating and a firepit. The stars and satellites are amazing!
2023년 9월에 1박 숙박함
답변 제공: Leeann - AGM 님, 2023년 9월 5일
Thank you for your most recent stay at Courtyard Beckley, and thank you for taking the time to review our hotel. We are very pleased to see that overall you did enjoy your stay with us, we do hope to see you again in future travels. Thanks again.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 8월 30일
Dear Kevin: Thank you so much for taking the time to review our hotel. We are so glad to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

2/10 - 너무 별로예요

Kyle 님, Smithtown

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom in our room was not clean. The toilet was dirty and the shower leaked all over the floor. The bath soap, shampoo and conditioner holder was broken and not repaired. The refrigerator in the room did not work. We had arrived after a full day of travel in the car. Although the front desk personnel offered a new room we were too exhausted at that point to move. The refrigerator was one thing, but the bathroom was a disgrace.
2023년 8월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 8월 20일
Dear Kyle: Thank you so much for taking the time to review our hotel. We are sorry to see that we did not live up to you or our expectations. We have passed along your comments to the appropriate hotel team members so we can correct moving forward. We hope you will give us another opportunity when traveling through our area. Thanks again.

4/10 - 별로예요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For a Marriott, I was expecting higher quality all around. There were stains on the ceiling, peeling paint, and rusted shower fixtures. I stayed here to rest during a long drive and thought I was splurging in myself by booking at Mariott. Typically with hotels of this caliber, they offer a soft and firm pillow option. There was only one type of pillow, which resulted in a very poor night's rest. Overall disappointing because this was my sole purpose for staying here.
2023년 8월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 8월 14일
Dear Rhonda: Thank you so much for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay. We have passed along your concerns to the appropriate hotel team members to correct moving forward and hope you will give us another opportunity when travelling through our area. Thanks again.

10/10 - 훌륭해요

Mary Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff at gr hotel were friendly and efficient. The room was comfortable and clean. I would stay here again.
2023년 8월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 8월 14일
Dear Mary Ann: Thank you so much for taking the time to review our hotel. We are happy to see that you enjoyed your stay and hope to see you again the next time your travels bring you back to our area. Thanks again.

6/10 - 괜찮아요

Rhonda

가족 여행
좋아요: 청결 상태
The walls were thin. Could hear neighbours all night.
2023년 8월에 1박 숙박함
답변 제공: Bill - GM 님, 2023년 8월 14일
Dear Rhonda: Thank you so much for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay. We have passed along your concerns to the appropriate hotel team members to correct moving forward and hope you will give us another opportunity when travelling through our area. Thanks again.