First let me say positive: Staff was very polite, kind, helpful. Beautiful lobby and grounds. Then we had to switch rooms because room we were first in had dry pee under the toilet lid, black mold growing under the the toilet bowl rim, rust in tub, smudged lip stain on a clean glass, dog hair in clean bowls and clean utensils. The cleaner room that we switched to, while it was much cleaner and it had a comfy bed, here’s what was miserable: Bedding was thin for late October. Had to ask front desk for extra blankets. Small mold marks on bedroom curtains. Tub backed up with water as I showered to about an inch high and as a result some type of sandy brown dirt formed near the drain. My husband investigated and found tissue stuck in the drain but even after he removed the tissue the shower still flooded. Toilet got clogged and we had to ask for a plunger which fixed the clog. Dust on top of bed frame was like 1/4 inch thick which says no one has deep cleaned the place for months. Which explains the poor maintenance in the bathtub. Coffee at the lobby was lukewarm and tasted like watered down coffee. Three times I went there the creamer was low on cream. One last complaint, the closet and bedroom doors were hard to open. Had to yank them or push them to open/close. Pretty pricey to stay for the low quality experience. What really surprised me was the coffee. It’s easy and cheap to make good coffee. How’d they get that wrong?