My experience at this particular hotel was overall satisfactory. It's great for traveling students, budget travelers, or such.
Staff was nice, didn't speak much english but that didnt prove to be mitigating factor. In the winter it does take a minute or two for the hot water to reach the top floor, but once it does its undoubtedly HOT. This hotel has a good location, near a movie theater, a few cafes, dozens of restaurants, and Namsan mountain.
I'd recommend this place to friends on a budget.