Dear Carlos,Thank you for you five star review. We look forward to welcoming you back to The Lowry Hotel in the near future.Kind Regards,Declan McDermottGuest Experience Ambassador

Dear Katherine,Thank you for your kind comments and hope to see you back at the Lowry Hotel soon.Best regards,Alistair

Dear Steve,Thank you very much for the five star feedback. It brings us immense joy to hear that you found your experience with us convenient, comfortable, and enjoyable.We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Mark,Thank you for your kind review and hope to see you back again soon.Best regards,Alistair

Dear Angela,Thank you for your lovely comments.I do hope we see you back at The Lowry Hotel again soon.Best regards,Alistair

Dear Suzanne,Thank you for your kind comments.The team and I hope to welcome you back soon.best regards,Alistair

Dear Luke,I am sorry to hear your feedback. I have looked into the matter and can advise that when you arrived (1pm), we did not have any of our Executive rooms available due to a large group who had pre arranged a late check out. The only other available rooms at the time were suites, which would not ordinarily be given as complimentary upgrade. Hence, Front of house manager offered at a fee.However, it does appear that the matter could have been handled better, and I have discussed this with them.Again, I am sorry if this somewhat marred your experience, and hope you will consider returning to the hotel in future.Best regards,Alistair

Dear Lee, Thank you for taking the time to write this great review! Your comments about our team are duly noted, we appreciate your feedback as this helps us to improve. We are so glad that you think The Lowry Hotel is the best place to stay in Manchester and we hope to welcome you back again in the future. Warm Regards,Hayley KitchenGuest Experience Manager

Dear Roger, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our breakfast offerings and found them to your liking. We pride ourselves on providing a great start to the day for our guests, and it’s wonderful to know we met your expectations in this area.We are, however, truly sorry to hear about the inconsistencies you experienced with our service, especially in the bar area. Please accept our sincerest apologies for any inconvenience this may have caused. We understand how important a friendly and efficient service is to the overall guest experience. Your comments have been shared with our team to ensure we address these inconsistencies and implement improvements where necessary.Thank you once again for your feedback. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Mark, Thank you so much for taking the time to share your experience with us! We're thrilled to hear you enjoyed the spaciousness of your room and found our location ideal for your needs. It's always our goal to provide a comfortable and convenient base for our guests to explore the area or relax in peace.We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Khalid,Thank you for taking the time to provide feedback! We're pleased to hear that you found our hotel convenient, with comfortable and spacious rooms, secure parking, and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay!Warm Regards,Hayley Kitchen

Dear Claire,Thank you for sharing your experience with us! We're delighted to hear that you found our property and rooms to be fantastic. While the surrounding area may not have been what you expected, we're glad that you still had an overall delightful stay. Regarding the amenities, we appreciate your feedback on the pool and bar size. Nonetheless, we're pleased that you enjoyed our exceptional breakfast and found our beds incredibly comfortable. Your positive comments mean a lot to us, and we'd love to welcome you back for another stay in the future!Warm Regards,Hayley Kitchen

Dear Jason, Thank you very much for the five star review on your recent stay at The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Paul, Thank you for your fantastic review! We're thrilled to hear that that you enjoyed our convenient location. Providing friendly and professional service, along with spotlessly clean rooms and good facilities, is our priority, and we're delighted that our hotel met your needs perfectly.Warm regards,Hayley Kitchen

Dear Andrew, Thank you for sharing your experience! We're delighted you enjoyed your birthday treat with us. We strive to offer exceptional service and cuisine worthy of celebration. Looking forward to welcoming you back for more memorable occasions in the future!Warm regards, Hayley Kitchen

Dear Hassam,Thank you for taking the time to review your stay! We are overjoyed that you had a fantastic stay and hope to welcome you back again in the future.Warm regards,Hayley Kitchen

Dear Nicholas, Thank you very much for your wonderful feedback. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

Dear Melissa K,Thank you for your wonderful feedback! We're thrilled to hear that Luke and Mo provided you with exceptional service during your stay. Our team takes great pride in being accommodating, helpful, and welcoming to all our guests. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,Hayley Kitchen

Dear hennah, Thank you very much for the five star review!We cannot wait to welcome you back soon.Warm Regards, Hayley KitchenGuest Experience Manager

Dear James, Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a pleasant experience, found the room brilliant, and enjoyed our great location.Creating positive and memorable experiences for our guests is our goal, and we're pleased to know that we met your expectations. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Guest, Thank you very much for the wonderful review!We apologise about your experience with the TV, our team are working hard to rectify this issue. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Rachel, Thank you very much for the wonderful review!It's great to see you enjoyed every aspect of your stay. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Kevin, Thank you for being a loyal guest at The Lowry for the past 20 years, and we truly appreciate your feedback regarding the recent room refurbishments. Guest feedback is invaluable to us, and we take your comments seriously. We will certainly review this aspect of the room refurbishments.We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Martin, Thank you very much for the wonderful review!It's great to see you enjoyed every aspect of your stay. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Fiona, Thank you for taking the time to share your thoughts about your recent stay with us. We greatly appreciate your positive remarks about our lovely hotel, spacious rooms, and the friendly and helpful staff. Your feedback is important to us, and we are delighted to hear that you enjoyed these aspects of your visit.However, we sincerely apologise for falling short of your expectations with regard to the breakfast experience. We are committed to providing a luxurious and enjoyable stay for our guests, and it is disappointing to learn that the breakfast did not meet the high standards we aim to achieve.Your comments about the quality of ingredients are duly noted, and we will be sure to review and enhance our breakfast offerings to ensure they align with the luxurious experience our guests deserve.Warm Regards, Hayley KitchenGuest Experience Manager

Dear Ahmad, Thank you very much for the wonderful feedback. It's amazing to see you enjoyed every aspect of your stay. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

Dear Lisa, I want to sincerely apologise for the disappointing experience you had during your stay at our hotel. It's disheartening to hear that you encountered challenges at the bar, and I appreciate you bringing this to our attention.The behavior you described is not reflective of the level of service we aim to provide, and I am truly sorry for any frustration or inconvenience caused. I understand the importance of a pleasant and responsive service, and it's clear that we fell short in this instance.Warm Regards, Hayley KitchenGuest Experience Manager

Dear Mark, Thank you very much for the wonderful feedback. It's amazing to see you enjoyed every aspect of your stay. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

Dear Philip, Thank you for choosing to stay at The Lowry and for sharing your delightful experience with us. We're thrilled to hear that you and your wife decided to treat yourselves and that you enjoyed an upgrade to an Executive room with a river view.Warm Regards, Hayley KitchenGuest Experience Manager

Dear Christopher, Thank you very much for the wonderful review! We hope to see you again. Warm regards, Hayley KitchenGuest Experience Manager

Dear ian, Thank you for choosing to stay with us, and for taking the time to share your positive experience! We are delighted to hear that you found our staff helpful and friendly.It's fantastic to know that you enjoyed the beautiful large rooms and appreciated the view of the canal. We're glad you had the opportunity to take advantage of the off-season rate and found it to be good value.Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you once again for your kind words, and we can't wait to see you again!Warm regards, Hayley KitchenGuest Experience Manager

Dear Bernard, Thank you very much for the wonderful feedback from your recent visit to The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Paul, Thank you very much for the wonderful feedback from your recent visit to The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Joanne,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Debra,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Guest,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Rebecca,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Carol,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our location excellent and that our staff were helpful during your stay.We appreciate your constructive comments regarding the parking charge and the issue with the TV signal. Your input is valuable as we continually strive to enhance the guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even more enjoyable experience.Warm Regards, Hayley KitchenGuest Experience Manager

Dear Charlene,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Keith,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Guest,Thank you for the excellent feedback. It's great to hear you enjoyed your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Arsha,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Joanna, Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Andrew,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Paul,Thank you for the excellent feedback. It's great to hear you enjoyed your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Craig, Thank you for the excellent feedback. It's great to hear you enjoyed your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear LIND, Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Thomas, Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Jo, Thank you very much for the five star review on your recent stay with us. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

Dear Raymond, Thank you very much for the five star review on your recent stay with us. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager