The hotel we booked was not even open, we had to stay at Buffalo Bills. Then they gave us our king bedroom, we walked in and it was not even ckeaned yet. Bed was unmade trash everywhere, towels on the ground. We went down to talk to the front desk, not even a sorry. All she said is we have a double queen room. She was so rude, she acted like we were putting her out, she even threw her hands im the air at us.