룸, 더블침대 2개 | 필로우탑 침대, 미니바, 책상, 노트북 작업 공간

라이언스 게이트 호텔 여행 후기

3 out of 5
라이언스 게이트 호텔
3410 Westover St, McClellan, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1010개 이용 후기 중 443개" "
평점 8 - 좋아요. 1010개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 112개" "
평점 4 - 별로예요. 1010개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 79개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was clean. They were kind
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 클래식한 분위기, 숙면 보장
출장차 이용했던 호텔이었는데, 전체적인 분위기는 시니어타운 같은 조용한 곳 입니다. 그러나 스태프 멤버의 태도가 너무 좋고, 시설 이용의 불편함을 해결해주는 점이 고마웠습니다. 침구의 경우 매트리스와 베게 질이 매우 푹신한 편인데 허리가 휘는 정도는 아니어서 숙면에는 좋았습니다. 청소 스태프 분들이 부지런하십니다~ 한 가지 단점은, 체육관이 없는 점과 노후한 공용 시설의 미흡함이 조금 아쉬웠습니다. 아침식사는 전형적인 아메리칸 브랙퍼스트 스타일이고, 괜찮은 편이었습니다.
2019년 5월에 6박 숙박함
답변 제공: Manager 님, 2019년 6월 9일
It means so much to have earned your business. We appreciate the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Marky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Marky,We appreciate your feedback and are glad to hear that you found the hotel clean. Our team works diligently to maintain high standards of cleanliness for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance.

10/10 - 훌륭해요

Heng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s good and quiet
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Heng,We appreciate your feedback on the tranquility of our hotel. Your comfort is our top priority, and we're glad you enjoyed a peaceful stay with us. If you have any other comments or suggestions, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff. Totally accommodating. Pleasant n concerned. Room was spotless. Housekeeping exceptional.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Kathy,We're thrilled to hear you had a positive experience with our staff and found your room to be spotless! Providing exceptional service is our priority. Should you have any future inquiries or feedback, please do not hesitate to reach out to our management team directly.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was perfect for our short stay in American River College.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Joseph,We are thrilled to hear that you had a perfect stay during your time at American River College. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. We appreciate your review!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful modern room. Nice property. Staff super friendly.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello John,We are delighted to hear that you enjoyed our beautiful modern rooms and found our staff to be super friendly. Your kind words are greatly appreciated, and we hope to welcome you back soon for another wonderful stay.

2/10 - 너무 별로예요

Hannah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Hannah, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any specific feedback you would like to share. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Ernest

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arrival, to our room which was in the manor lodge, my key was not activated so I had to go back to get it programmed upon the doors opening the entrance rugs were not vacuumed very dirty, also the rug leading to my room was dirty looked like rundown hotel. Our t.v kept turning off. The bed had hole in the top blanket. The place just was not inviting. We left same day.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Ernest, Thank you for your feedback. We apologize for the inconvenience you experienced with your key and the cleanliness of the entrance rugs. We appreciate your comments and will share them with our team for improvements. Your input helps us enhance our services for future guests.

2/10 - 너무 별로예요

Judith

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Judith,We regret to hear about your experience. Please contact us directly to discuss any concerns you may have, allowing us the opportunity to address them appropriately. We value your feedback and aim to improve our services for all our guests.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Interesting history, I enjoyed staying at a retired US Air Force base. Architecture and accommodations were peaceful and comfortable. Very quiet, yet easy to get to. Friendly staff, food was great.
2023년 8월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Amy,We're thrilled to hear you appreciated the unique history and peaceful atmosphere of our hotel at the retired US Air Force base. It's great to know that you found the accommodations comfortable and enjoyed the quiet surroundings. Our team prides itself on providing friendly service, and we're glad you had a positive dining experience. Thank you for sharing your feedback with us!

6/10 - 괜찮아요

Devon 님, Whitehorse

출장 여행
Average property with the older basic room really showing their age.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Devon,We appreciate your feedback and will take it into consideration for future improvements to our property. Thank you for bringing this to our attention.

10/10 - 훌륭해요

JERALD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good service
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello JERALD,We are glad to hear that you appreciated the service during your stay. If you have any other feedback to share, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Glenn 님, san fran

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Glenn,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 - 괜찮아요

DAVID

It was quiet. I didn’t see another guest the entire time I was there.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello DAVID, We appreciate your feedback and are pleased to hear that you found our hotel to be quiet during your stay. Your privacy and comfort are a top priority for us, and we strive to create a peaceful environment for all our guests. If you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Nathan,We are stoked to know that you had an excellent experience at our hotel! If you have any more feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Richard

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Richard,We are glad to hear that you had an excellent experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch with us. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Christina

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Christina,We apologize for any inconveniences you experienced during your stay with us. We kindly ask that you reach out to our hotel directly to discuss your concerns so that we may address them promptly. We value your feedback and hope to have the opportunity to improve your future experience.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Kathy,We're thrilled to hear that you had a wonderful stay with us! We appreciate your kind words and are grateful for your support. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Karla

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely do not recommend. Rooms were dirty . Staff was unfriendly. Breakfast was disgusting. And we got our car broken into in the hotel parking lot . I understand that’s not the hotel s fault but it was in their parking lot . Super unsafe area never again !
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Hi Karla. We're deeply sorry to hear about your terrible experience. We understand your frustration and sincerely apologize for the unclean room, unfriendly staff, and disappointing breakfast. We take all guest feedback seriously and are taking immediate steps to address these issues.While we can't control outside incidents like the car break-in, we're reviewing our parking lot security procedures to ensure guest safety.We value your feedback and hope you'll give us another chance to show you the hospitality we strive for.

8/10 - 좋아요

marc

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and updated. Easy parking. Convenient location for what I needed.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello marc,We're delighted to hear that you found your room clean and updated, and that our parking was convenient for you. We strive to provide a comfortable and convenient stay for all of our guests. Thank you for choosing our hotel for your needs.

4/10 - 별로예요

Cole

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area was sketchy side. The rooms look like they have seen better days. Most of the staff were pretty pleasant, but t
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Cole, Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. Our team is constantly working towards improving our facilities and overall guest satisfaction. We hope you consider giving us another opportunity to provide you with a more enjoyable stay in the future.

2/10 - 너무 별로예요

Rebecca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Rebecca, We apologize for any inconvenience you may have experienced during your stay. Please reach out to our hotel directly with any feedback you may have so that we can address the issues and ensure a better experience for future guests.

10/10 - 훌륭해요

Rebecca

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Rebecca,We are thrilled to hear that you had an excellent stay at our hotel! We strive to provide exceptional service and a comfortable experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back again soon for another memorable stay!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is great . Hotel is very clean
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Ashley,Thank you for your kind words about our staff and the cleanliness of our hotel. We take pride in providing excellent service and maintaining a clean environment for our guests to enjoy. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.

10/10 - 훌륭해요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Hi, Jeffery! Happy to hear you had a perfect stay! We put our heart into creating unforgettable experiences, and your 10/10 score makes it all worthwhile. Thank you for choosing us - we hope to welcome you back soon!

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 26일
Thank you so much for staying with us and for the perfect rating, Crystal! Happy Holidays!

10/10 - 훌륭해요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 11일
Hi, Jeffery! Thank you so much for staying with us and for taking the time to rate your stay. We appreciate you.

2/10 - 너무 별로예요

Giovanni

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where to begin, the room is extremely outdated and the appearance was clean, but not very well. Bathroom walls and door where dirty. The wallpaper was falling off the wall. The owner should be seriously considering closing down or a serious upgrade to the rooms. Horrible stay and would not come back . Please do not stay here.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Giovanni,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay. Our team prides itself on ensuring clean and comfortable accommodations for all our guests. We appreciate your insights regarding the room's appearance and will use your comments as an opportunity for improvement. We hope you consider giving us another chance in the future.

10/10 - 훌륭해요

Jeffery

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Jeffery,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to welcome you back in the future for another amazing stay.

4/10 - 별로예요

Deborah

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Deborah,We apologize for any inconvenience you may have experienced during your stay with us. We encourage you to please reach out to our hotel directly to share any specific feedback you have, as we value your input and would love the opportunity to address any concerns. We hope to have the chance to welcome you back in the future and provide you with a more positive experience.

10/10 - 훌륭해요

Victor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent grounds
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 7일
Thank you so much for staying wth us and for the review, Victor! Glad to hear you enjoyed our grounds. Hope to welcome you back again soon!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Went to movie theater not far and did not want to drive home in dark
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 8일
Hello Patricia,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Vishwas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 1일
Hi, Vishwas. Thank you for taking the time to rate your stay. We're sorry to see that we did not meet your expectations and would greatly appreciate any specific feedback you could provide to help us improve. Please feel free to reach out to us directly with any comments or concerns. We hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Ricky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Ricky,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

2/10 - 너무 별로예요

Anthony

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Anthony,We're sorry to hear that your experience at our hotel was not up to your expectations. We would appreciate it if you could reach out to us directly with any specific feedback on what could have been improved. We value all guest feedback and strive to provide the best possible experience for our guests.

6/10 - 괜찮아요

Kyle

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Kyle,We appreciate you choosing our hotel for your stay. We would love to hear more about your experience so we can continuously improve. Please reach out to us so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Jaydah

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Jaydah,We're sorry to hear that you had a disappointing experience during your stay. We value feedback from our guests and would like to invite you to reach out to our hotel directly so that we can address any specific issues you encountered. We hope to have the opportunity to improve your impression of our hotel in the future.

2/10 - 너무 별로예요

Rose

2023년 11월에 10박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Rose,We're sorry to hear that you did not have a satisfactory experience during your stay. If you have any specific feedback or concerns, we encourage you to reach out to our hotel directly so that we can address them accordingly. We value our guests' opinions and would appreciate the opportunity to make things right.

6/10 - 괜찮아요

Sara

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 21일
Hi, Sara! Thank you for taking the time to share your feedback with us. We'd love to learn more about your experience to better meet your expectations. Your feedback is essential to us, and we hope for the chance to provide an even better stay in the future.

4/10 - 별로예요

Katherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a very dated double queen room in "West Manor" building. The walls and ceiling do not have adequate insulation. I could hear conversations from neighboring units clearly and every time the upstairs flushed the toilet it sounded like a jet taking off. Also loud dogs are also allowed in the building so good luck sleeping if one starts barking for no reason in the middle of the night. It was also not cheap and therefore a bad value for the terrible room. Only positive is nice front staff and proximity to the Capital Sports Center. Would not recommend staying here again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Katherine, Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced due to noise disturbances. We appreciate your kind words about our front staff and our convenient location near the Capital Sports Center. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Amy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice for being an old Mcclennan air force barracks. It was clean, quiet and safe as well. My only complaint was that i asked for a bathtub in my room, and got a walk in shower, instead. Also, the hot tub was filled with bugs the first day i went in, but was cleaned the next 2 days, and very warm. It was also deteriorating and in need of repair, so the masonry doesnt crumble anymore than it already is. Overall it was an excellent place to stay, at a fairly reasonable price.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Amy, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

JOHN 님, Kula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello JOHN,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service and it's great to know that we met your expectations. We hope to welcome you back again soon for another excellent stay.

8/10 - 좋아요

Josh

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Josh, Thank you for staying with us. We appreciate your time and value your experience. If you have any additional feedback or concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

CHUONG 님, Antelope

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room temperature is not allowed to adjust
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello CHUONG,Thank you for sharing your feedback regarding the room temperature. We apologize for any inconvenience this may have caused. As we strive to maintain a consistent temperature throughout our property, our HVAC system operates within a predefined range. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Jerome

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Customer service was really good. Access to the buildings was easy and accessible. The Only thing I can say is the rooms need to be remodeled bad. It felt like I was on a Cruise boat.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 13일
Hi, Jerome. Thank you for leaving us a review. Glad you found the customer service good and the location accessible. We will make sure to let top management know about your suggestion, thank you for letting us know. Hope to see you again soon!

8/10 - 좋아요

Hugo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It nice and quiet area
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 13일
Hi, Hugo. Thank you so much for your review! We're glad you found it nice and quiet. Hope to see you again soon!

6/10 - 괜찮아요

gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Conveniently close to the Capital Sports Center. The desk in our suite literally looked as if it had been scratched/smashed with something.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello gabriela, Thank you for staying with us and for your feedback. We apologize for any inconvenience caused by the appearance of the desk in your suite. We appreciate you bringing this to our attention and we will address it with our maintenance team to ensure it is resolved for future guests.

10/10 - 훌륭해요

Armondo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place
I really like this hotel. Very clean and quiet. Staffs are friendly and nice complimentary breakfast. I also love the vegetation that surrounds the property. We will be back for sure.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Armondo,Thank you for taking the time to share your positive experience at our hotel. We’re delighted to hear that you enjoyed our clean and peaceful environment, as well as the friendly staff and complimentary breakfast. It's great to know that you also appreciated the surrounding vegetation. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kurt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and decent breakfast.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Kurt,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your room and breakfast. We strive to provide our guests with a comfortable stay and delicious meals. We hope to welcome you back soon for another great experience.