We flew in from out of town to stay at the Montauk Yacht Club with my sister and our husbands to celebrate our anniversaries. The only reason they even received one star was because the property itself is beautiful. Our room was on the first level and was right on the beach with a view of the water and boat docks. Check-in process was great. I don't know the gentleman's name that helped us but, he was so helpful and personable. After check-in everything went downhill. Around midnight Sunday the guests next door to us started arguing and slamming their door. They were arguing so loud we could hear every foul word that came out of their mouths and then when the door slammed, they slammed it so hard our room shook. This went on until the last time I called the front desk around 5:36am. So, between around 12:30am and 5:36am not a single person answered the front desk phone so we could make a complaint. Not only is it disturbing that not a single person called us back, but our safety clearly was not a concern. We spoke to the front desk agent and manager, Natalier Santiago the morning we checked out. It was a waste of time since neither could care less not even an apology. Mr.Santiago stated he had the call log and that someone answered our call at 9:00am. Yes, 4 1/2 hours after my last call that went unanswered. This by far was the worst experience I've ever had and I hope no other guests ever have to be endure what we had to. Our anniversary night was ruined.