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무시나 호텔 여행 후기

3 out of 5
무시나 호텔
3 National Road, Musina, Limpopo

이용 후기

6.6
평점 10 - 훌륭해요. 29개 이용 후기 중 3개" "
평점 8 - 좋아요. 29개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 10개" "
평점 4 - 별로예요. 29개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 2개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

10/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

richard

좋아요: 직원 및 서비스
Broken toilet seat. Badly Cracked . Needs replacing as cannot be hygienic. Otherwise ok
2020년 2월에 1박 숙박함
답변 제공: Cynthia 님, 2020년 2월 26일
Good morning I apologize for the inconvenience this caused. I just need to know which room was allocated to you in order for me to investigate as I have had no other complaints. Please contact me via email with your contact details.

8/10 - 좋아요

Elizabeth

2020년 1월에 1박 숙박함

8/10 - 좋아요

DGC 님, Wilmington, DE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable but a little tired. Staff were great and the food surprisingly good.
2019년 9월에 1박 숙박함

4/10 - 별로예요

Mufarisi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good hotel, poor service
Unfortunately the overall service from the hotel was not to standard . Check-in process was delayed because booking was not reflecting on system . The room service is unacceptable . Waited over 3hrs for meal which eventually arrived without an apology and after numerous calls to the reception desk
2019년 8월에 2박 숙박함

4/10 - 별로예요

William

2019년 6월에 2박 숙박함

8/10 - 좋아요

jeroen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
voor 1 nacht
prima plek voor 1 nacht voordat je de grens met Zimbabwe over gaat maar verder ook niet. De kamers zijn oud en van alles heeft onderhoud nodig. Ligt dichtbij de weg wat zowel een voor als een nadeel is
2019년 6월에 1박 숙박함
답변 제공: Cynthia 님, 2019년 7월 3일
Good Day Thank you for your review, I apologize on behalf of Musina Hotel that you did not enjoy your stay. Please take note that we are in the process of upgrading all our rooms. Hope you will give us another chance with your next visit.

6/10 - 괜찮아요

richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
John , the night duty manager was very helpful in changing us from the original room to another as the first room was unacceptable. They did supply us with a lovely tray of snacks the next day for the inconvenience caused .
2019년 3월에 1박 숙박함
답변 제공: Cynthia 님, 2019년 3월 20일
Dear Guest Apologies for the inconvenience caused and it is great knowing that we could sort out your issues.

6/10 - 괜찮아요

Carl

2019년 2월에 2박 숙박함
답변 제공: Cynthia 님, 2019년 3월 20일
Dear Guest Thank you for rating Musina Hotel

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
enjoyable
overall enjoyable stay however better wifi reception needed
2018년 10월에 1박 숙박함
답변 제공: Cynthia 님, 2018년 11월 22일
Good Morning Thank you for your review. WiFi was a problem due to bad network but our IT person has sorted this problem out. Apologies for the inconvenience caused.

10/10 - 훌륭해요

Gabi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business
Good ad usual
2018년 8월에 1박 숙박함
답변 제공: Cynthia 님, 2018년 8월 28일
Dear Guest Once again we would like to Thank you once again for choosing our Hotel as your stop over. Always a pleasure to accommodate you. Kind regards

6/10 - 괜찮아요

Richard Ndou

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not good bathroom was in a disgusting condition
2018년 5월에 1박 숙박함
답변 제공: Cynthia 님, 2018년 5월 19일
Thank you for bringing these issues to our attention. I sincerely apologize for the wifi not working and the complaint about the bathroom and we understand your frustration. Please take note that we are in the process of renovating some of our rooms as these rooms are very old. We try to maintain the highest standards of service, but it’s clear we fell short in your case. Please contact me at your convenience, I’d like to find out how I can earn back your business. Regards

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
their showers are terrible and dirty. rooms have a terrible smell
2018년 3월에 2박 숙박함
답변 제공: Cynthia 님, 2018년 8월 28일
Good Morning Thank you for your feedback. I am sorry to hear that you had a bad experience re: dirty showers. If you can provide me with the room number I then can investigate to see what is causing the bad smell and also see why you mention that the shower is terrible and dirty. Your feedback will assist me when taking the matter up with my Housekeeping Supervisor. We strive to meet all our Guests expectations and want you to leave our premises as a HAPPY Guest. I really do apologize for the inconvenience you experienced and want to sort this matter out.

6/10 - 괜찮아요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Conveniently situated to the Beitbridge border pos
The check in experience was good, on arrival at the room the AC was not working and we were immediately moved to another room. The dinner excellent and Gloria the waitress a delight. The heavy traffic at night is noticeable unless you are a heavy sleeper. The surroundings very pleasant.
2018년 2월에 1박 숙박함

8/10 - 좋아요

Oliver

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Average
Was very average
2018년 2월에 1박 숙박함

8/10 - 좋아요

Sader

좋아요: 청결 상태, 직원 및 서비스
Zwischendurch in Musina
Für eine Nacht oder zwei ganz okay. Sehr freundliche Personal besonders im Restaurant, guter Empfang, die Möbel muss erneuert werden.
2017년 10월에 1박 숙박함
답변 제공: Cynthia 님, 2018년 8월 28일
Dear Guest Thank you for your feedback. Pleased to hear that the staff were friendly. We are currently in the process of renovating our rooms and upgrading the furniture. Looking forward to accommodating you at our Hotel soon. Kind regards

6/10 - 괜찮아요

Thabo

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 2박 숙박함

8/10 - 좋아요

Anastasiia 님, Philadelphia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Great combination of price and quality. We spent 1 night. The hotel is good but the most of all we liked is a dinner at the hotel's restaurant. Three of us ordered a Ham hock. Verdict - better than in Munich.
답변 제공: Cynthia 님, 2018년 8월 28일
Dear Guest Thank you for your positive feedback. So good to hear when guests are satisfied. Please make sure that when travelling to Africa again that you will once again choose our Hotel as your stopover destination. Kind regards

2/10 - 너무 별로예요

Nicole 님, travelling

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't be fooled by the pictures
This hotel is completely overpriced for the condition it is in. If this would have been $15 a night it would have been acceptable, but not for more than double the price. We had just spent 6 nights in Kruger and wanted a nice, clean place and what we got was a run down motel 6.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스

8/10 - 좋아요

kabelo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good
okay

2/10 - 너무 별로예요

Qoshiwe 님, johannesburg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lack of infor online regarding outside toilet.
i didnt stay at all, had to cancell my booking on arrival. Room didnt have a toilet i had to share outside toilet with other guest.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Musina Hotel & Conference centre
Was a pleasant stay over, everything was in order and i enjoyed the Air Con as its super hot in Musina.

10/10 - 훌륭해요

Kundai Abigail 님, Midrand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Musina stay
I really had a great time. Definitely going to visit again

6/10 - 괜찮아요

Gerald 님, Durban

좋아요: 직원 및 서비스
Comfortable overnight stop hotel
Comfortable hotel for an overnight stay. They need to fix the smoke/fumes flowing from the kitchen into the dining room; and the aircon was small for the room.

8/10 - 좋아요

Thembelihle 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay at Musina Hotel
The stay was great. Clean rooms and friendly staff as well as the management. The only problem I had, was that I expected to free WiFi in the room since I had some work to do. I had to take my computer to the reception to do some work there. It was a bit inconveniencing. Other than that, it is a place I will definitely recommend to friends and family

8/10 - 좋아요

Simon 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스
Good value for money
Modern rooms, small in size. Good bathroom. Excellent staff service. Dinner available, reasonable prices, good quality. Unfortunately no wifi in the rooms.

6/10 - 괜찮아요

kabelo

okay
it was just okay

6/10 - 괜찮아요

Uli 님, Napa Valley, CA

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel, but changing a light bulb was beyond
Changing a light bulb or replacing a desk lamp was a one-hour ordeal!