Dear Cheolwoo, We were extremely delighted to have received such a positive feedback and we are very glad that evaluate your stay with us so high. Your warm review is the sweetest praise and it encourages us to do excellent work every day. Thank you so much! We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel. Best regards, Margarita Moskvina Front Office Manager

Dear Kihyung, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel in general. We do hope to welcome you back! Best regards,

Dear Kihyung, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our staff and location! We are delightful to read such a positive feedback from our Guest. We do hope to welcome you back any time! Best regards, Maria Sapunova, Front Office Manager Mercure Moscow Baumanskaya Hotel

Dear Kihyung, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our location. We do hope to welcome you back! Best regards,

Dear Guest! Thank you for posting such an exciting review of your recent stay at Mercure Moscow Baumanskaya hotel. We so enjoyed reading your review that you were satisfied with our good location and nice restaurant! We highly appreciate your frank feedback! Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your experience at Mercure Moscow Baumanskaya Hotel! We are delighted to read how highly you valued the service. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Maria Sapunova Front Office Manager Mercure Moscow Baumanskaya Hotel

Dear Mr Dong, On behalf of Mercure team let me thank you for high evaluation of our hotel on Expedia.com. We will be extremely glad to welcome you back soon. Warmest wishes, Maria Sapunova Front Office manager Mercure Moscow Baumanskaya

Dear Valued Guest! Thank you for sharing your 5 star review of your recent stay with us at Mercure Moscow Baumanskaya hotel.We very much look forward to welcoming you back on your next trip to Moscow! Warmest regards, Maria Sapunova, Front Office Manager, Mercure Moscow Baumanskaya hotel

Dear Kim, Thank you so much for choosing Mercure Baumanskaya hotel for your stay in Moscow and for posting a warm review about us. It's such a pleasure to hear that you enjoyed staying with us and that you mentioned the convenient location of our hotel and cleanness of our rooms. However we're extremely happy to see how highly you evaluated our team's work! We'll be very glad to welcome you back and we promise to do our best to make your next stay with us wonderful! Best regards, Mariya Sapunova Front Office Manager

Dear Seunghyup, Thank you very much for taking the time to post your feedback! We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. Our team will be happy to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Elmira Mukhanova Front Office Manager Mercure Moscow Baumanskaya Hotel

Dear Valued Guest, Let me thank you for having chosen Mercure Moscow Baumasnkaya Hotel for your stay in Moscow and sharing your feedback! We were delighted to hear that you liked service at our Hotel. Our staff will always be glad to provide the rooms looking to the backyard upon availability. We will be pleased to welcome you back in the nearest future! Best regards, Elmira Mukhanova Front Office Manager Mercure Moscow Baumanskaya Hotel

Уважаемая Ольга, Позвольте Вас поблагодарить за выбор отеля Меркюр Москва Бауманская и за то, что нашли время поделиться своими впечатлениями. Мы рады услышать, что Вы остались довольны работой нашей команды. Однако нам очень жаль, что отель не оправдал Ваших ожиданий в полной мере, а пользование услугами ресторанной службы омрачило Ваш отдых. Что касается ассортимента и цены завтрака позвольте уточнить, что мы стараемся предложить наилучшее соотношение цены и качества на рынке гостиниц в Москве, предоставляя завтрак «шведский стол» в ресторане нашего отеля. Меню предложенного завтрака соответствует также и международным стандартам бренда Меркюр. Здесь Вы можете найти горячие и холодные блюда, каши, омлеты, жареные яйца, сосиски, бекон, картофельные оладьи, запеченые помидоры, фасоль, мясную нарезку, рыбную нарезку, богатый выбор сыров, свежевыпеченный хлеб и французские круассаны, кукурузные хлопья, мюсли и орехи, йогурты и другие молочные продукты, свежие фрукты и овощи, различные соки, минеральную воду, Ваш любимый кофе, ассортимент чая, горячий шоколадный напиток. Для нас важно мнение каждого гостя, так как мы придаем первостепенное значение качеству обслуживания и делаем все возможное, чтобы каждый гость почувствовал наше гостеприимство и заботу. Именно поэтому Ваш отзыв очень важен для нас. Хотелось бы также заметить, что если в течение проживания у Вас возникают какие-либо вопросы или замечания касательно номера или обслуживания, Вы можете связаться с Дежурным Менеджером по телефону 111, и мы приложим все усилия к тому, чтобы устранить неудобства. Еще раз благодарю Вас за обратную связь и надеюсь, что у нас все же будет возможность поприветствовать Вас снова в Меркюр Бауманская. С уважением, Маргарита Москвина Руководитель службы приема и размещения

Уважаемый Владислав! От всей души благодарим Вас за выбор нашего отеля. Большое спасибо за высокие оценки. С уважением, Маргарита Москвина Руководитель службы приема и размещения

Dear Mrs. Vered, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel again. We are delighted to read how highly you valued the service. We would like to let you know if you have any requests, inconveniences or remarks during your stay at the hotel, please be so kind to contact our Duty Manager by dialing 111 – and we will do our best to eliminate them immediately and make your stay the most memorable one. Thank you for your exciting feedback once again. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel. Best regards, Margarita Moskvina Front Office Manager

Dear Mrs. Vered, Thank you very much for your loyalty to Mercure Moscow Baumanskaya hotel. We are delighted to read how highly you valued your stay with us. We are very glad that service performed by our staff met your expectations. Your warm words will be shared with all staff. Thank you for your exciting feedback once again. We are always extremely happy to welcome you at Mercure Moscow Baumanskaya hotel! Warmest regards, Margarita Moskvina Front Office Manager

Dear Mrs. Vered! Thank you very much for choosing Mercure Moscow Baumanskaya hotel. We are very glad that evaluate your stay with us so high. Our team is always extremely happy to welcome you at Mercure Moscow Baumanskaya! Best regards, Margarita Moskvina Front Office Manager

Уважаемый Гость! От всей души благодарим Вас за выбор нашего отеля. Большое спасибо за высокие оценки. С нетерпением будем ждать Вас снова в Меркюр Москва Бауманская!

Уважаемая Елена! Большое спасибо,что Вы нашли время поделиться своим мнением о пребывании в гостинице Меркюр Москва Бауманская. Мы очень Вам благодарны за добрые слова, прекрасный отзыв и высокие оценки. Нам очень приятно, что Вы отдельно отметили все те пункты, над которыми мы непрерывно работаем - качество уборки, комфорт и уют номеров, а также сервис, предоставляемый нашей командой. Ваши теплые слова вдохновляют нас на то, чтобы каждый день делать нашу работу с удовольствием! Надеемся, что в следующий визит Вы вновь остановитесь в нашем отеле, а мы в свою очередь постараемся сделать все, чтобы окружить Вас максимальным комфортом, теплом и радушием! С уважением, Маргарита Москвина Руководитель службы приема и размещения

Dear Valued Guest! Thank you very much for choosing Mercure Moscow Baumanskaya hotel. We are very glad that evaluate your stay with us so high. Our team is always extremely happy to welcome you at Mercure Moscow Baumanskaya!

Уважаемый Владислав, Спасибо Вам за выбор гостиницы Меркюр Москва Бауманская. Нам необычайно приятно услышать, что Ваше пребывание в гостинице было максимально комфортным и оставило после себя лишь приятные впечатления. Будем рады приветствовать Вас в следующий раз в нашей гостинице! С наилучшими пожеланиями, Маргарита Москвина Руководитель службы приема и размещения

Dear M. Vered, Thank you very much for choosing Mercure Moscow Baumanskaya hotel again. Positive feedbacks from our guests is the greatest reward for us. Our team will be happy to welcome you back at Mercure Baumanskaya on your next stay in Moscow! Best regards, Margarita Moskvina Front Office Manager

Dear M. Vered, Thank you very much for your loyalty to Mercure Moscow Baumanskaya hotel and taking the time to complete our questionnaire. We are delighted to read how highly you valued your stay with us. We are very glad that service performed by our staff met your expectations. Your warm words will be shared with all staff. Thank you for your exciting feedback once again. Indeed it is highly appreciated by all of us. Warmest regards, Margarita Moskvina Front Office Manager

Dear M. Vered! Thank you very much for choosing Mercure Moscow Baumanskaya hotel. We are very glad that evaluate your stay with us so high. Our team is always extremely happy to welcome you at Mercure Moscow Baumanskaya! Warmest regards, Margarita Moskvina Front Office Manager Mercure Moscow Baumanskaya

Уважаемый Гость! От всей души благодарим Вас за выбор нашего отеля. Большое спасибо за высокии оценки. С нетерпением будем ждать Вас снова в Меркюр Москва Бауманская! С наилучшими пожеланиями, Маргарита Москвина Руководитель службы приема и размещения

Dear Valued Guest! Thank you very much for choosing Mercure Moscow Baumanskaya hotel. We are very glad that evaluate your stay with us so high. Our team is always extremely happy to welcome you at Mercure Moscow Baumanskaya! Warmest regards, Margarita Moskvina Front Office Manager Mercure Moscow Baumanskaya

Уважаемый Гость! От всей души благодарим Вас за выбор нашего отеля. Большое спасибо за высокии оценки. С нетерпением будем ждать Вас снова в Меркюр Москва Бауманская! С наилучшими пожеланиями, Маргарита Москвина Руководитель службы приема и размещения

Dear guest! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Dear guest, Thank you very much for taking the time to complete our questionnaire regarding your recent stay at Mercure Moscow Baumanskaya. We are delighted to read how highly you valued the service. Positive feedbacks from our guests are the greatest reward for us. We will be extremely glad to welcome you back at Mercure Moscow Baumanskaya on your next stay in Moscow! Warmest regards, Natalia Rakhymova, Front Office Manager Mercure Moscow Baumanskaya

Dear Alina, Thank you very much for choosing Mercure Moscow Baumanskaya hotel for your trip again and for taking time to complete our questionnaire and share with us the detailed comments regarding your stay with us. We are delighted to read how highly you valued the service and we are very pleased to hear that you were satisfied with our location, team work and service in general. I share your review with each member from our team, because positive feedback from our regular guests is the greatest reward for us. We do hope to see you again at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Dear Guest, Thank you very much for taking the time to complete our questionnaire and share with us comments regarding your stay at Mercure Moscow Baumanskaya hotel. We are delighted to see how highly you valued the service and we are very pleased to hear that you were satisfied with our team work and service in general. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Dear Guest, We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to share with us your comments regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. Body cream and lotion are available upon request. I would like kindly to ask you to inform us as soon as possible about all issues and inconveniences if ones happen during your stay that we could eliminate them immediately. It is a pity that you were ill during your stay in Moscow and we hope to see you soon again in Mercure Moscow Baumanskaya while enjoying great time in Moscow. Warmest regards, Natalia Rakhymova Front Office Manager

Dear Markus! We are very grateful to you for choosing Mercure Moscow Baumanskaya Hotel for your stay in Moscow and share with us your detailed comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Moscow Baumanskaya Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Уважаемый Гость, Мы очень признательны Вам за то, что Вы выбрали наш отель и нашли время оставить отзыв о своем пребывании. Мне очень жаль, что Ваш опыт в ресторане нашего партнера Butchery был ниже Ваших ожиданий. Я хотела бы заверить Вас, что Ваша обратная связь была принята во внимание и передана менеджеру ресторана для дальнейшего улучшения качества услуг, предоставляемых гостям отеля. Будем рады снова видеть Вас и сделаем все возможное, чтобы Ваши будущие визиты в Меркюр Москва Бауманская оставляли только самые приятные впечатления. С наилучшими пожеланиями, Наталья Рахымова Руководитель службы приема и размещения Меркюр Москва Бауманская

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel in general. We do hope to welcome you back! Best regards,

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel, room, breakfast service, staff and location. We do hope to welcome you back! Best regards,

Dear Francesco, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel in general, location and service. We do hope to welcome you back! Best regards,

Dear Guest! Thank you for taking the time to share your opinion about your stay at the Mercure Moscow Baumanskaya Hotel. We are very glad that you highly appreciated the comfort of our hotel and friendly service. We hope that on your next visit to Moscow you will again stay at our hotel, and we will try our best to surround you with maximum comfort. Warmest regards, Natalia Rakhymova Front Office Manager

Dear M. Mandy! We are very grateful to you for choosing Mercure Moscow Baumanskaya hotel and for taking the time to complete our questionnaire and share with us your comment regarding your stay! It is a pleasure to know that you were satisfied with our location and hotel service provided by our staff. At Mercure we strive to provide the highest level of service to each of our guests. So your feedback is very important for us. We sincerely hope to have a pleasure of welcoming you back. We will do our best to make your next stay a comfortable one! Cordially, Natalia Rakhymova Front Office Manager Mercure Moscow Baumanskaya

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel. We do hope to welcome you back! Best regards,

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel in general. We do hope to welcome you back! Best regards,

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel. We do hope to welcome you back! Best regards,

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel. We do hope to welcome you back! Best regards, Natalia Rakhymova, Front Office Manager

Dear Jorge, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel in general. We do hope to welcome you back! Best regards,

Dear Sophia, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our hotel. We do hope to welcome you back! Best regards

Dear Michal Oraine, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with our staff, room and location! We are delightful to read such a positive feedback from our Guest. We do hope to welcome you back any time! Best regards,

Dear Valued Guest, Thank you for taking time to value your recent stay at Mercure Moscow Baumanskaya Hotel. We are glad that you were satisfied with us and we do hope to welcome you back! Best regards, Maria Sapunova, Front Office Manager