외관

왈도프 아스토리아 베이징 여행 후기

5 out of 5
왈도프 아스토리아 베이징
5-15 Jinyu Hutong, Wangfujing, Dongcheng District, Beijing, Beijing

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 291개 이용 후기 중 242개" "
평점 8 - 좋아요. 291개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 291개 이용 후기 중 7개" "
평점 4 - 별로예요. 291개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 291개 이용 후기 중 1개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실 인테리어 훌륭하고 직원들이 매우 친절하며 조식도 맛있어요. 위치도 아주 좋아요.
2019년 12월에 2박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

JI HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 3월 15일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

8/10 - 좋아요

woojin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 아늑한 호텔
위치가 좋고 조식이 훌륭합니다만 전반적으로 원가절감? 이런게 들어간 느낌입니다 어메니티나 물 종류의 브랜드가 바뀌었고 규모나 시설면 대비 가격 측정은 좀 높은거같네요
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2018년 11월 12일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

8/10 - 좋아요

CHUN GYOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용한 고급 호텔
호텔이 고급스럽고 조용해서 좋았고 종업원들의 친절한 서비스가 너무 좋았음. 바로 근처에 쇼핑과 먹거리 거리가 있어서 입지도 좋았음.
2018년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
시설은 훌륭하나 아쉬운 서비스
위치와 객실상태, 전반적인 시설은 매우 훌륭합니다만, 프론트에서의 응대는 아쉬웠습니다. 청소가 끝나지않아 오후5시까지 기다렸으나 이후 다른손님과 룸이 바뀌는 당황스러운 일이 있었습니다.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

JOUNG HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the best hotel
Very friendly service. Good location next to Wangfujing. Comfortable bedroom. Although one night for business travel, I recommend the best hotel.
답변 제공: Waldorf Astoria Beijing 님, 2018년 5월 14일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

BONG JOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고 또 친절합니다. 고급스럽고 또 고급스럽습니다.
2018년 1월에 1박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2018년 2월 5일
Thanks for taking the time to write your heartfelt review, and we hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

Taewan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Taewan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

king il 님, 용인

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주만족
가족 셋이 갔는데, 룸상태나 서비스 엄청만족했습니다 9박을 있었는데 9박동안 룸컨디션도 너무좋게유지되고 호텔 직원들도 친절했습니다. 아침식사도 굉장히 괜찮고 깔끔했습니다. 주변에는 큰 몰이 많아, 간단한 식사도 굉장히 편합니다. 9박동안 아주 편하게 있다 왔습니다.

10/10 - 훌륭해요

Chris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing rooms. Perfect location. Top notch
2024년 3월에 4박 숙박함
답변 제공: Christina Yang Tingting/General Manager 님, 2024년 4월 16일
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing! Thank you for taking time out of your busy schedule to comment on your stay experience and share it with other guests. Your recognition is the greatest affirmation of our service, and it is also the continuous motivation for us to do better. The hotel is located in Wangfujing District, unique location, quiet. The surrounding transportation is convenient, so that you can better appreciate the style of the capital. Nearby are Tiananmen Square, the Forbidden City, Jingshan Park, Beihai Park and other famous attractions to bring guests a one-stop travel experience. Thank you again for staying and hope to see you again soon and make your Waldorf experience your own. I wish you a smooth work and a happy life!

10/10 - 훌륭해요

catherine

2024년 3월에 3박 숙박함
답변 제공: Christina Yang Tingting/General Manager 님, 2024년 4월 16일
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for your recognition of us. The hotel takes casual luxury, elegant service as its essence and unforgettable experience as its core and is committed to making every guest feel the real Waldorf service. The hotel staff has always been dedicated to providing a sincere and warm attitude to each guest, from the arrival of guests until check-in and departure, dedicated to the experience and needs of guests. We value the stay experience of every guest very much, and providing a good service experience is our purpose and priority. We are glad to know that you were satisfied with the overall service of your stay at the hotel. We hope that we gave you a pleasant and unforgettable stay. It is our responsibility to provide a safe, comfortable and clean environment for our guests; Providing quality and attentive service to every guest is the goal and commitment of all our team members. We sincerely hope to meet you at Waldorf Astoria Beijing in the near future and invite you to experience more of the hotel's facilities and services, so that we can bring you a more perfect experience! I wish you a smooth work and a happy life!

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was o.k.But we did not like food at restaurant.
2023년 12월에 3박 숙박함
답변 제공: Christina Yang Tingting/General Manager 님, 2024년 1월 16일
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking the time to share your experience with such care and attention. Our primary goal is to create exquisite peach gardens, provide sincere and elegant service and experience of a lifetime. As a distinguished guest of the hotel, your recognition of our service is our goal and motivation! Thank you for your suggestions, I will discuss with my team At the same time, we are honored to let you taste the delicious breakfast products, the hotel catering team has been committed to creating exquisite breakfast experience for guests. The hotel is committed to creating exquisite peach land for guests, providing sincere and elegant service and an unforgettable experience. Thank you very much for your feedback, which is a reminder and spur to us. I will work with the team to improve the service and experience we offer to our guests. I hope you would like to visit Waldorf Astoria Beijing again next time. We believe that our service will bring you a warm and memorable experience! Thank you again and wish you a happy work and life.

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
这次近一个月的中国之行,我们待了几家高档酒店,其中,上海璞丽、南京Ritz Carlton,以及两家Waldorf Astoria - 北京和上海,我们印象深刻。他们各部门员工服务热诚,带给我们温暖的回忆,我们很感谢。除了整体品质出众之外,我们最喜欢璞丽的装饰风格和专业服务,南京RC的温暖服务,特别值得一提的是早上自助餐经理Bella Chen给我们优质印象,以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行,再能待在这几家酒店。除此之外,若是我還能有些要求的话,我希望北京WA早上自助餐厨房工作人员能在我享用早餐时,稍稍安静点!另外,就是能在RC、WA多听到些播放的合适中国音乐。
2023년 10월에 7박 숙박함
답변 제공: Christina 杨婷婷/总经理 님, 2024년 1월 16일
尊敬的客人,感谢您选择下榻北京华尔道夫酒店并利用宝贵时间如此细致用心地分享您的体验。为宾客打造精致的桃源,提供真挚优雅的服务以及毕生难忘的体验是我们的首要目标。作为酒店的尊贵宾客,您对我们服务方面的认可是我们一直以来的目标和动力!谢谢您提出的相关建议,我会和我的团队一起讨论增添中国元素的音乐为宾客打造精致的早餐体验。酒店致力于为宾客打造精致的桃源,提供真挚优雅的服务以及毕生难忘的体验。非常感谢您提出的反馈意见,这是对我们的提醒和鞭策。我会和团队一起努力,提升我们为客人呈现的服务和体验。希望下次您还愿意体验北京华尔道夫酒店,相信我们的服务会给您带来温暖而难忘的入住体验!再次感谢您祝您工作、生活愉快。

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our third stay at the Waldorf Astoria in Beijing. All three stays were excellent. The staff is great and very helpful. Kudos to restaurant manager Francis Wang and Chef Brian Wright. The Waldorf also offered great transportation service to the airport. Located by WangFuJing, it was easy walking to shops. I would not hesitate to stay here any time we visit Beijing.
2023년 11월에 4박 숙박함
답변 제공: Christina Yang Tingting/General Manager 님, 2023년 11월 16일
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking the time to share your experience with such care and attention. Our primary goal is to create exquisite peach gardens, provide sincere and elegant service and experience of a lifetime. The hotel's food and beverage team is also committed to creating a sophisticated breakfast experience for guests. Hotel team members are proficient in hospitality, sincere and honest, so that guests feel honored and comfortable. As guest artists, we anticipate our guests' needs, pay attention to detail, and create memorable moments for our guests. At the same time, the hotel is located in the Wangfujing district, unique location, quiet. The surrounding transportation is convenient, so that you can better appreciate the style of the capital. Nearby are Tiananmen Square, the Forbidden City, Jingshan Park, Beihai Park and other famous attractions to bring guests a one-stop travel experience. It is our responsibility to provide a safe, comfortable and clean environment for our guests; Providing quality and attentive service to every guest is the goal and commitment of all our team members. Thank you again for staying and look forward to seeing you and your family again soon.

10/10 - 훌륭해요

Xinxin 님, Woodside

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with easy access to the subway, Wangfujing shopping street, fine dining options. The rooms are very spacious and clean with tasteful decor and comfortable beds. Breakfast buffet is phenomenal! Michelin starred Chinese restaurants onsite.
2023년 10월에 2박 숙박함
답변 제공: Christina Yang Tingting/General Manager 님, 2023년 11월 16일
Dear guests, thank you for choosing to stay at Waldorf Astoria Beijing and for your recognition of us. Your happy smile is our driving force. The hotel is very happy to have a satisfying time with you. The hotel's food and beverage team is committed to creating a sophisticated breakfast experience for guests. At the same time, Zijin Mansion won the 2024 Michelin restaurant, executive chef Chunzeng Wang from Guangdong province with strict selection of ingredients and cooking precision for guests to serve exquisite Guangdong cuisine. We hope you can continue to support us; we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, I hope to meet you again soon, I wish you a smooth journey and a happy life.

10/10 - 훌륭해요

Kei Leung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel but use the app to book.
The Beijing Waldorf is in a very nice area with fun restaurants and nearby attractions. Great breakfast and nicely appointed rooms. My collogues booked on the Hilton app and I used Hotels.com. I paid nearly double without breakfast being included. Grossly overpaid using hotels.com
2023년 9월에 1박 숙박함
답변 제공: Christina Yang Tingting/General Manager 님, 2023년 11월 16일
ear guests, thank you for choosing to stay at Waldorf Astoria Beijing and for your recognition of us. The hotel takes casual luxury, elegant service as its essence, and unforgettable experience as its core, and is committed to making every guest feel the true Waldorf service.We apologize for the price discrepancy. Next time you can book from Hilton's official website or App, and we will provide the most direct price for our valued guests. Look forward to seeing you soon, wish you a smooth work and a happy life!

10/10 - 훌륭해요

Yongmei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel around the area. I have tried almost every hotel nearby, WA is my favourite so far. I really like the 270 degree panorama city view suite. Hopefully next time I go to Beijing I can get better price for the suite.
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Luyao

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff at the hotel are really nice and helpful. It was my wife’s birthday during the stay and she got a surprised birthday cake.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Angelina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Th hotel’s design is very good. Highlights the culture of Beijing and very close to a lot of tourists places.
2023년 5월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Peninsula is down the street
This is supposed to be a new hotel, but room looks worn. Powder room in the suite is comically small.
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Kerry

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Jun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Dervišević 님, Denver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hospitality, very clean and absolutely great location.
2019년 6월에 6박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2021년 1월 4일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 11월 21일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

Lian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
服務很好,交通方便
交通方便,服務非常好,房間乾淨漂亮,下次會再入住,最佳選擇。
房間一角
房間一角
2020년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2020년 10월 25일
尊敬的客人,感谢您下榻北京华尔道夫酒店,并由衷感谢您的反馈以及您的认可,我们会继续保持优质的服务,期待您再次光临。

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
地點好,整題服務超出預期
2020년 1월에 6박 숙박함
답변 제공: 北京华尔道夫酒店 님, 2020년 2월 28일
尊敬的客人,感谢您下榻北京华尔道夫酒店,并由衷感谢您的反馈以及您的认可,我们会继续保持优质的服务,期待您再次光临。

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Hotel in Central Beijing
Fantastic hotel. Staff are amazingly helpful and most speak English who organized tours, taxis and airport transfers for us. Great location, close to shops, restaurants, metro, forbidden city and Starbucks. Best included breakfast we’ve had at a hotel.
2020년 1월에 6박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 2월 26일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

8/10 - 좋아요

Yancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
免费给升了角房。但是以前住别的酒店都是可以延迟到两点退房(尤其我是晚上七八点才办的入住)中午十二点多打电话本来想要洗发水结果告知我一点必须退房,朋友也没洗成澡就直接走了,本来很好的入住体验搞的很糟糕。
2020년 1월에 2박 숙박함
답변 제공: 北京华尔道夫酒店 님, 2020년 2월 26일
我们感谢您在我们遇到异常情况时予以理解和支持。同时感谢您坦率的反馈,我已经将您的意见转达给我们的前台部门,确保我们为宾客提供舒适的体验。期待您的再次光临。

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
空間舒適寬敞,員工服務親切熱忱,床很好睡,帶小孩家庭遊很棒的體驗,非常推薦來北京在這住,外出逛街吃飯, 交通等等都非常方便很棒,謝謝!
2020년 1월에 4박 숙박함
답변 제공: 北京华尔道夫酒店 님, 2020년 2월 26일
感谢您近期选择入住北京华尔道夫酒店。希望您在入住期间感受到一个奢华氛围、提供卓越服务、与世界随时连通的环境,并且真正尽享难忘的体验。再次感谢您入住。我们希望能很快再次见到您。

10/10 - 훌륭해요

Fatima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel. Amazing service.
2020년 1월에 2박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 2월 26일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

Noura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noura
As usual ST. Regis will always meet the expectations. With my all thanks for the beautiful unforgettable stay
2019년 12월에 3박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

Maria Isabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Waldorf Beijing
Excelente hotel, porém o restaurante Basserie deixa muito a deseja.
2019년 12월에 5박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas in Beijing
Great hotel, excellent location for us, walked around the local area for many tourism attractions and local restaurants, bars and shops. Hotel facilities were excellent with friendly and knowledgeable staff.
2019년 12월에 3박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thank you for taking the time to share such a charming and thoughtful review. I was delighted to know that you were looking forward to your stay at Waldorf Astoria Beijing as much as we were look forward to welcoming you and it was a great pleasure for me to advise the team of your enjoyment stay and the font memories you took away with you. A warm welcome back awaits you whenever your travel plans allow.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the cleanliness and the service form the staff. The check in was delayed for about half and hour but I were complemented with a voucher for free cocktails. Check out was very smooth. The breakfast was excellent and came with lots of varieties.
2019년 12월에 4박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thank you for taking the time to share such a thoughtful and kind review following your recent stay at Waldorf Astoria Beijing, which truly captures so many of the unique elements of the hotel and the quintessential the True Waldorf Service that we endeavor to extend to all our guests. Needless to say we are delighted you enjoyed so many aspects of your time with us and look forward the pleasure to welcoming you back to Waldorf Astoria, whenever you are next in Beijing.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a lot of competition for hotels in Beijing. This one lives up to its status as a luxury hotel. The decor is spectacular, filled with lacquer, silk, and original artwork. The staff is incredibly professional. I did have a problem with the wifi and the staff went out of their way to solve the problem. And the location is really good, not far from historical/cultural sites, restaurants, and a metro stop.
2019년 12월에 3박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall Excellent - Except the Wifi
This property is consistently excellent - with one exception. I have stayed at the Waldorf Beijing many times and have always found it comfortable and the staff are marvelous. However, the quality of the wifi is inconsistent. The limitations imposed by Chinese government regulations are outside the hotel's control, but a consistent wifi signal could be corrected.
2019년 12월에 1박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2020년 1월 14일
Thank you for your candid review of your recent stay with us. We do offer guest service center number specifically dedicated to assisting our guests who are experiencing problems with our internet connection, and I have contacted both our provider and IT service team to ensure that they are aware situation and actively working to improve it. Thank you for bringing this issue to my attention, I appreciate your comments.

10/10 - 훌륭해요

Wee Ping

2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Wai Hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location , just 2 mins walk to famous Wangfujing. A lot of shopping malls like AMP, Wangfujing Central , Yintai Inn 88. You can find a lot of good restaurants there. Not far away from Tian An Men Square, just take one stop of subway #1 from Wangfujing to Tian An Men East, very convenient. The room is very clean and comfort. Hotel staff are good and nice. Only thing to improve is the speed of the internet, quite slow😅 Will definitely book this hotel next time to Beijing
2019년 11월에 5박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 12월 13일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 12월 13일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

Telly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our stay! Such a convenient location. Staff all spoke English as well as Chinese - so it's a great option for Western Tourists. Very close to Wang Fu Xing, the major shopping center of Beijing.
2019년 11월에 3박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 12월 13일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 3박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 12월 13일
Thank you for your recent stay at Waldorf Astoria Beijing. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 7박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 12월 13일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and service
Very good location and high level of service.Breakfast is very good and rooms are comfortable.
2019년 11월에 2박 숙박함
답변 제공: Waldorf Astoria Beijing 님, 2019년 12월 13일
Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Waldorf Astoria experience.