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라마다 바이 윈덤 프로보 여행 후기

2.5 out of 5
라마다 바이 윈덤 프로보
1460 S University Ave, Provo, UT

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1089개 이용 후기 중 381개" "
평점 8 - 좋아요. 1089개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1089개 이용 후기 중 173개" "
평점 4 - 별로예요. 1089개 이용 후기 중 126개" "
평점 2 - 너무 별로예요. 1089개 이용 후기 중 97개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Donna M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So far it’s great would stay again.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Monte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Vivian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Brian

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were eating while serving you. We had to have our key cards changed three times before they worked and then only sporadically. The room, though clean, needs upgrading. The doors are all damaged at the bottom, the curtains don't fully close and the bed linen consists of a thin sheet and a coverlet. We will not stay again.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Roxanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We walked 26 minutes from the Amtrak station. We arrived late and your staff was welcoming. The bathroom fan didnt work. We stayed 3 nights.
2024년 3월에 3박 숙박함

4/10 - 별로예요

William 님, Franklinton

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Lois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy check in! Easy to book online.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
You get what you pay for, so don’t expect a posh hotel or toiletries that match or a great breakfast. But my stay was fine. Check in and check out were easy, even with Expedia as a third party. The highway noise didn’t bother me (as I feared it would): it was sort of a constant white noise. The beds were comfortable enough. We didn’t hear the neighbors except when the shower was running. The breakfast was just okay: we love waffles and were glad to see an iron with two kinds of batter. But stop it with 30 seconds left or it’s overcooked. No syrup one morning. No butter the other. No yogurt. Minimal fruit. But we weren’t at this hotel to gorge ourselves. If you’re wanting someplace really nice, go splurge elsewhere.
2024년 3월에 2박 숙박함
답변 제공: Jennifer, Front-Office Manager 님, 2024년 3월 19일
Thank you for taking the time to write us a review, We are glad to hear your stay wasn't horrible but not a little saddened to hear it wasnt really great either. Something makes me think our order may have have got passed up by accident cause it never came last week including a new General Manager, Front-Office Manager, Housekeeping Supervisor and a Breakfast Attendant. I sincerely apologize for everything u listed and please know we are working toward making this hotel a better more comfortable place for our guests.. Thank You again

2/10 - 너무 별로예요

RACHEL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Te rooms smelled dirty and musty. The curtains and walls were filthy.
2024년 3월에 1박 숙박함
답변 제공: Jennifer, Front Office Manager 님, 2024년 3월 18일
We are saddened to hear you were not impressed with your room when you arrived. This is an old building and that's not an excuse for the cleanliness of the curtains walls. I assure I am doing my best to get these things taken care and We apologize for an inconvenience this may have caused you.

10/10 - 훌륭해요

Mary Ann 님, Lake Forest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s old but clean and safe.
2024년 3월에 1박 숙박함
답변 제공: Jennifer, Front Office Manager 님, 2024년 3월 16일
We appreciate your efforts in taking time to leave us a review. Yes our building is very old and we are doing our best to keep it up and running so our guest can feel safe and have enjoy their stay with us. We hope to see you back again sometime in the near future.

10/10 - 훌륭해요

Shelly

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Jennifer, Front Office Manager 님, 2024년 3월 16일
We Thank You for taking time to give us a review. We appreciate your business and hope to see you again in the near future!

10/10 - 훌륭해요

Mick

좋아요: 청결 상태, 직원 및 서비스
location
2024년 3월에 1박 숙박함
답변 제공: Jennifer, Front Office Manager 님, 2024년 3월 12일
Thank you for taking time to leave us a rating and we want you to know we appreciate your business and hope to see you again soon.

4/10 - 별로예요

Byron 님, LOGANDALE

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is old and is in great need of repair. Beds are horribly uncomfortable. I guess you get what you pay for.
2024년 3월에 2박 숙박함
답변 제공: Jennifer, Front Office Manager 님, 2024년 3월 12일
First thank you for taking time to write us a review, We apologize if your stay with us was uncomfortable in anyway and i assure we are working on these concerns and hope to have some updates in the future to assist with this.

4/10 - 별로예요

Edward

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Jennifer, Front Office Manager 님, 2024년 3월 12일
We thank you for taking time to leave us a rating. We are deeply saddened your stay wasn't as great as you may have hoped for, and we apologize for any inconvenience this stay caused you.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 직원 및 서비스
Staff was courteous and efficient. The accommodations were older and falling into a bit of disrepair, but still clean. The rooms were poorly soundproof, could hear snoring from next door. But still got a decent nights sleep. I would still recommend for a weary traveller needing somewhere to lay their head.
2024년 3월에 1박 숙박함
답변 제공: jennifer, Front Office Manager 님, 2024년 3월 7일
Thank you for taking the time to send us a review. We Re glad we were able to assist you through your stay and we hope to see you again in the future.

4/10 - 별로예요

Matthew

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Jonathon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property is very dated. The night time attendant is not friendly. It seems they have a sewage problem. The lobby bathroom smelled like it was backed up when it wasn’t & the same with our room 133.
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Tom

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Had to wait 10 minutes for someone to show up to help me check in. Person was pleasant and helpful. Room was clean and comfortable bed. Bathroom was not great and toilet didn't flush properly. Stay was just adequate.
2024년 2월에 1박 숙박함

8/10 - 좋아요

John 님, Clearwater

좋아요: 직원 및 서비스
Good access, convenient
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel! Very accessible and pet friendly with doggy doo areas and poo bags.
2024년 2월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 2월 26일
Shelley,Thank you for writing us a feedback regarding your most recent stay with us. We are thrilled to know that you and your companion had a PAWSITIVE stay with us. We are glad to know that you were able to take advantage of our pet area and amenities provided. Please do come back and stay with us in the near future. Regards,

6/10 - 괜찮아요

Jean

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Heidi

좋아요: 직원 및 서비스, 편의 시설/서비스
It was what I expected for the price. The room was clean, but worn out. The bathroom was not cleaned well after the last guest. There was hair in the soap dish, crunchy brown stuff on the shower wall. Things just felt dingy, like it needed a good wipe down and a fresh coat of paint. The staff were all fantastic and quite friendly. It was quiet and I felt safe, especially being a woman traveling alone. The bed was comfy and the pillows were delightfully squishy.
2024년 2월에 3박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 2월 22일
Heidi, Thank you for writing us a feedback from your most recent stay. I am pleased to know that your room was clean and you were able to enjoy our comfortable bed. I appreciate your feedback on housekeeping cleanliness. I will be sure to share your feedback with them to improve our scores on your next week. Hope to see you soon again here at Ramada Provo.

6/10 - 괜찮아요

Lori

가족 여행
The bathroom wasn’t very clean and there was food crumbs around the bed.
2024년 2월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 2월 22일
Lori, Thank you for your feedback. I sincerely apologize that your room was not clean. Please know that I will be sharing your feedback with our housekeeping team to avoid this from happening again in the future.Best regards,

10/10 - 훌륭해요

Sandra G.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 2월 22일
Sandra, Thank you for rating us 5 out of 5 on your most recent stay with us. Hope to see you soon again here at Ramada Provo. Best regards,

4/10 - 별로예요

Ana Carla

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the key never works, we need to change the key 7 times
답변 제공: Tejay P, General Manager 님, 2024년 2월 22일
Ana, Thank you for your feedback. I am sadden to know that you had so many issues with your room key. Please know that our maintenance team has been notified of this and will be address immediately. Thank you for staying with us. Best regards,

8/10 - 좋아요

Gregg

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Tim

좋아요: 청결 상태, 직원 및 서비스
It was ok.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Cindy

연인과의 여행, 출장 여행
No coffee with breakfast. Had to find manager to check out
2024년 2월에 1박 숙박함

4/10 - 별로예요

Cynthia

2024년 1월에 1박 숙박함

8/10 - 좋아요

Jose 님, Coyol

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Haven’t got back my security deposits, besides that it’s a good place to spend the night
2024년 1월에 5박 숙박함

2/10 - 너무 별로예요

Cliff

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was filthy the TV worked about half the time.. when we attempted to get a bottled water we were told they didn't carry any water for sale the entire staff has a terrible attitude! Definitely wouldn't recommend this hotel
2024년 1월에 1박 숙박함

8/10 - 좋아요

familia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good. Clean. Next door to Home Depot.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Sheila

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, easy check-in, nice room and bathroom, good price. There was no coffee available at breakfast (the machine was out of service) or coffee pot in my room. Continental breakfast consisted of 4 cereal choices, milk, waffles, sausage, scrambled eggs, white and wheat bread, and juice. The towels in the bathroom were well-worn and small. And when I checked out there was no 'how was your stay' asked. They knew.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worker Gabby was great
2024년 1월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 17일
Michael,Thank you for rating is 5 out of 5 on your most recent stay with us. I'm thrilled to know that Gabby was great during your stay. She's one of best team member and a great asset to our hotel. I will be sure to share your feedback with her and the rest of our team. Again, thank you for your feedback. Please do come back and stay with us soon again. Sincerely,

10/10 - 훌륭해요

Suzie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 17일
Suzie, Thank you for rating us 5 out of 5 on your most recent stay. Hope to see you very soon again here at Ramada Provo.Sincerely,

10/10 - 훌륭해요

Taylor

2024년 1월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 17일
Taylor,Thank you for rating us 5 out of 5 on your most recent stay with us. We look forward to seeing you soon again here at Ramada Provo. Sincerely,

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태
답변 제공: Tejay P, General Manager 님, 2024년 2월 22일
Mandy, Thank you for rating us 5 out of 5 on your most recent stay with us. Hope to see you soon again here at Ramada Provo. Best regards,

8/10 - 좋아요

Charles

2024년 1월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 8일
Charles, Thank you for rating us 4 out of 5 on your most recent stay with us. Hope to see you soon again here at Ramada Provo.Regards,

10/10 - 훌륭해요

Paul

2024년 1월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 8일
Paul,Thank you for rating us 5 out of 5 on your most recent stay. Hope to see you very soon again here at Ramada Provo.Regards,

4/10 - 별로예요

Ralph

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The toilet ran on and off all night. It kept us both awake, finally at 5 AM I figured out what was going on and shut off the flow valve to the toilet. I think I should have got a discount or refund because of that, but no. Also, I am a Wyndham rewards member and spent and hour trying to figure out how to do Wyndham rewards to get the discount, but couldn't. It didn't do me any good at the hotel. Pillows were crummy.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Jarrod

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

JERRY 님, SLC

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged my card twice. This is the second time they have done this. It takes 7 days before they credit my account very bad practices.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent this may be my new favorite airport!
2023년 12월에 1박 숙박함

4/10 - 별로예요

VIGNESH

2023년 12월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 17일
Vignesh, Thank you for rating us 2 out of 5 on your most recent stay with us. Our goal is to meet our guest expectation and ensure that they have an excellent stay.It is in our hope that you come back and stay with us and give us a change to earn a 5 out 5 rating from you. Sincerely,

10/10 - 훌륭해요

Yesica

2023년 12월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 17일
Yesica, Thank you for rating us 5 out of 5 on your most recent stay. We look forward to seeing you soon again here at Ramada Provo. Best regards,

10/10 - 훌륭해요

Maria Alejandra Diaz

2023년 12월에 1박 숙박함
답변 제공: Tejay P, General Manager 님, 2024년 1월 17일
Maria, Thank you for rating us 5 out of 5 on your most recent stay. Please do come see us soon again! Regards,

6/10 - 괜찮아요

Ngalumaa

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old need upgrades
2023년 12월에 3박 숙박함

4/10 - 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Simione

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I highly recommend it.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Don

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함