외관

아파트호텔 아다지오 모스크바 파벨레츠카야 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 124개 이용 후기 중 73개" "
평점 8 - 좋아요. 124개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 124개 이용 후기 중 5개" "
평점 4 - 별로예요. 124개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 124개 이용 후기 중 0개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

JAE KYUNG

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 4월에 8박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 4월 29일
Dear Jae Kyung, Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We are happy that you left with good impressions your stay in Moscow. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest experience Manager

8/10 - 좋아요

CHANGHO

출장 여행
좋아요: 청결 상태, 객실의 편안함
욕실 용품
경비 절감 차원 같은데, 안내 없이 칫솔 및 치약이 기본으로 준비되어 있지 않아서, 안내 DESK 에 신청을 해야 하였는데 첫날에는 좀 당황하였습니다. 안내가 되었거나, 첫날에는 제공을 해 주었으면 합니다.
2021년 4월에 8박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 4월 29일
Dear CHANGHO, We appreciate very much your comments regarding your stay at Adagio Moscow Paveletskaya. It is always a pleasure to receive positive feedback. Next time you can leave a comment in your reservation that you prefer to have dental set before your arrival. My colleagues will be happy to fulfill the request. Once again, thank you for sharing your feedback with us and we hope to welcome you next time! Warm regards, Valeriya Kozlova Guest experience Manager

8/10 - 좋아요

Sung Lyong

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
생각보다는 조금 좁은 느낌입니다. 음식을 해 먹을 수 있고, 여러 그릇들이 있어서 좋았습니다. 청소는 조금 늦게 해서 일찍 들어온 날은 얼굴을 마주칠 수 있고요.
2019년 4월에 4박 숙박함

10/10 - 훌륭해요

WONHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 2월 21일
Dear WONHEE, Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We hope to see you in our hotel near future, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

Hoon 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 호텔, 가까운 거리
붉은 광장 까지 2~30분 정도면 산책삼아 걸어갈수있고 지하철 역(역주변 마켓 편리)이 가까워 좋았음. 직원들이 친절하고 영어를 잘해서 편했고 3일숙박인데도 객실 정리를 해줘서 인상깊었음 (7일이상 숙박이라고 명시되어있음) 시설이 깔끔하고 다음에도이용할생각임
2017년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean and reasonable price
Good apartment with reasonable price . Good for long stay

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Alan Galiakberov Guest Service & Project Manager 님, 2022년 1월 31일
Dear Patrick, Thank you very much for a high assessment of Adagio Moscow Paveletskaya. As our guest you have every right to expect a flawless service form all members of the hotel team. We are looking forward for your next visit. Warm regards, Alan Galiakberov, Project & Guest Relations Manager

10/10 - 훌륭해요

BEKIR

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 8월에 8박 숙박함
답변 제공: Alan Galiakberov Guest Service & Project Manager 님, 2021년 10월 1일
Dear BEKIR , Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We are happy you left with good impressions your stay in Moscow and looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

10/10 - 훌륭해요

Pavel

가족 여행
좋아요: 청결 상태, 객실의 편안함
excellent, especially the apartment, not the default suite room
2021년 8월에 1박 숙박함
답변 제공: Alan Galiakberov Guest Service & Project Manager 님, 2021년 9월 6일
Dear Pavel, Let me thank you for staying at Adagio Moscow Paveletskaya hotel and such a warm review. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager

8/10 - 좋아요

Patrick

가족 여행
좋아요: 청결 상태, 객실의 편안함
Zurück zu alter Stärke
Immer wieder kommen wir gern hier her: tolle Lage, freundliches Personal, kinderfreundlicher Umgang. Wir drücken die Daumen, dass es nun noch mehr bergauf geht. Das Frühstück war in der Vergangenheit super und vielfältig, jetzt ist es immer noch gut aber das Hotel versicherte uns, es wird wieder “noch besser”! Denn dann ist es perfekt! Wir freuen uns schon jetzt darauf, wiederzukommen.
2021년 7월에 5박 숙박함
답변 제공: Alan Galiakberov Guest Service & Project Manager 님, 2021년 8월 6일
Dear Zurück zu alter Stärke, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. It was a pleasure serving you at Adagio Moscow Paveletskaya and we’re looking forward to your next visit! Best regards, Alan Galiakberov Guest Service & Project Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great and helpful service. Amenities are perfect for long-stay, you have everything you need. Will definitely recommend this place for a longer-term stay where apartment-like amenities are needed. The location is super convenient as well.
2021년 6월에 1박 숙박함
답변 제공: Alan Galiakberov Quality Manager 님, 2021년 7월 2일
Dear Guest! We would like to take this opportunity to thank you for staying with us. We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Quality & Guest Experience Manager

10/10 - 훌륭해요

Oxana

좋아요: 청결 상태, 객실의 편안함
2021년 4월에 2박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 4월 16일
Уважаемая Oxana, Большое спасибо за высокую оценку нашего отеля. Мы очень рады, что вам всё понравилось. Будем ждать вас снова! С наилучшими пожеланиями, Валерия Козлова Менеджер по работе с гостями

6/10 - 괜찮아요

ANTON

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2021년 3월에 4박 숙박함

10/10 - 훌륭해요

Evgeny

좋아요: 객실의 편안함
2021년 3월에 2박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 3월 22일
Уважаемый Evgeny, Большое спасибо за высокую оценку нашего отеля! Мы рады, что вы по достоинству оценили работу нашей команды! Будем рады приветствовать вас снова. С наилучшими пожеланиями, Валерия Козлова Менеджер по работе с гостями

10/10 - 훌륭해요

Artem

가족 여행
좋아요: 청결 상태, 객실의 편안함
Отличное месторасположение, вкусные завтраки. В апартаментах есть всё что необходимо для комфортного проживания
2021년 2월에 3박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 2월 24일
Уважаемый Artem, Спасибо большое за высокую оценку нашего Adagio Moscow Paveletskaya! Такие положительные отзывы - награда и мотивация для нашей команды! Будем с радостью ждать Вас снова. С Уважением, Валерия Козлова Менеджер по работе с гостями

10/10 - 훌륭해요

IGOR

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 1월에 21박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 2월 24일
Уважаемый IGOR, От всей души благодарим Вас за столь высокую оценку! Мы очень рады, что Вам у нас понравилось, и с нетерпением ждём Вашего возвращения! С Уважением, Валерия Козлова Менеджер по работе с гостями

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Valeriya Kozlova 님, 2021년 1월 13일
Уважаемый Гость, Спасибо за уделённое время и вашу оценку нашего отеля. Мы рады, что в целом у вас остались положительные впечатления от пребывания. Будем очень ждать вас снова! С Уважением, Валерия Козлова Менеджер по работе с гостями

10/10 - 훌륭해요

Cedric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 9박 숙박함
답변 제공: Valeriya Kozlova 님, 2020년 1월 16일
Dear Cedric, Thank you for your high assessment of Adagio Moscow Paveletskaya. We are very happy that you enjoyed your stay with us. Looking forward to welcoming you back! Sincerely, Valeriya Kozlova Guest experience Manager

8/10 - 좋아요

Sergey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 5박 숙박함
답변 제공: Valeriya Kozlova 님, 2020년 1월 31일
Dear Sergey, Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We are happy that you left with good impressions your stay in Moscow. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest experience manager

10/10 - 훌륭해요

geoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lives up to the good reviews
Chose hotel based on reviews and it lived up to its standard. 10 mn walk to metro, and mini market 250 metres up the street. The self service laundry was handy as was the ibis restaurant in the same complex. The only criticism was a bad smell from the shower when i first arrived, but it disappeared after the 2bd day. Reception staff were helpful. Internet worked well, and i would happily teturn
2019년 12월에 4박 숙박함
답변 제공: Valeriya Kozlova 님, 2020년 1월 10일
Dear geoff, Thank you very much for kind review of our Adagio Moscow Paveletskaya. I am very happy to know that you enjoyed your stay with us and found our hotel complex convenient for you. We really hope to welcome you back as soon as possible! Best Regards, Valeriya Kozlova Guest experience Manager

10/10 - 훌륭해요

Kanybek

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional! I've stayed 8 nights and loved it.
Exceptional! My 2nd extended stay here. Great service, great location, very clean room and very polite personnel. Thank you very much!
2019년 11월에 9박 숙박함
답변 제공: Valeriya Kozlova 님, 2019년 12월 25일
Dear Kanybek, Thank you for your nice review of our Adagio Paveletskaya! We are happy you were fully satisfied with our services and location. We work hard every day in order or guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent apartment hotel in central Moscow
Excellent size room, spotless clean. The bed was very comfortable. Everything worked (dishwasher, hob). The bath had a rainfall shower in addition to the normal one, you could turn both on at the same time. Very happy with my stay. Also centrally located. Will stay again.
2019년 12월에 2박 숙박함
답변 제공: Valeriya Kozlova 님, 2019년 12월 25일
Dear Guest, Thank you very much for your warm and detailed review of Adagio Moscow Paveletskaya. I am very happy that you enjoyed your stay with us and appreciated provided service. Looking forward to welcoming you back! Sincerely, Valeriya Kozlova Guest experience manager

8/10 - 좋아요

TitsudaJ. 님, Bangkok,Thailand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. I got some help from Mr.Vasily who works at Adagio Kievskaya help me to find out hotel on23 Oct at 6.30 am. as I used to stay there for 2 night and fly t Norway but on the way back I came back to Adagio Kievskaya but it is full and he help me to find Adagio-Palevskaya 2. Very far from Metro and road is on construction walk not so easy. 3. Room is not so clean but front office is friendly especially the guy at front on 23 oct 2019 at 14.00 pm. in the afternoon
2019년 10월에 1박 숙박함
답변 제공: Valeriya Kozlova 님, 2019년 11월 12일
Dear TitsudaJ, Thank you for your high assessment of our Adagio Moscow Paveletskaya especially for your comments on our service. Alan sends you greetings! We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest experience Manager

8/10 - 좋아요

Boris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Valeriya Kozlova 님, 2019년 9월 22일
Dear Boris, Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We are happy that you left with good impressions your stay in Moscow. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest experience Manager

8/10 - 좋아요

William David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Moscow
Clean, close to public transport and good value for your money
2019년 8월에 3박 숙박함
답변 제공: Valeriya Kozlova 님, 2019년 9월 22일
Dear William David, Thank you for taking the time to tell us about your experience at the Adagio Moscow Paveletskaya. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova

10/10 - 훌륭해요

Joltan 님, Singapore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The locatiin is nearer to the metro (5-7 mins walk) that i expected. There is a number of supermarkets nearby which is convenient. The room is very nicely designed and eveeything seems nice n chic. Really great value for money and i enjoyed the stay very much!
2019년 7월에 2박 숙박함
답변 제공: Valeriya Kozlova 님, 2019년 8월 30일
Dear Joltan, Let me thank you for your high assessment of Adagio Moscow Paveletskaya, especially for your comments on our service and breakfast. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest Experience Manager

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Lage, klasse Hotel.
Eine sehr nette Empfangsdame, freundlich und hilfsbereit, ein tolles Hotelkonzept in bester Lage zur City sowie alles wichtige um die Ecke, was braucht es mehr? Danke!
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

Holger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 5월 17일
Dear Guest, Let me thank you for your high and positive feedback about our Adagio Moscow Paveletskaya. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

Chui Ling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good apartment hotel
free WiFi , nice and clean room, full equipped kitchen.
2019년 4월에 4박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 5월 17일
Dear Guest, Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Adagio Moscow Paveletskaya. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff, eager to help. The breakfast was good but a touch monotonous. Higher floors with outside rooms have much better views.
2019년 3월에 15박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 5월 17일
Dear Guest, Thank you for taking the time to tell us about your experience at the Adagio Moscow Paveletskaya. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. We are constantly working to improve service and you help us to be better. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

Sunny

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything in this property , staff very friendly and helpful. Its clean and house keeping is very quick , room clean everytime everyday you return from day out. Cannot recommend enough..... 😊
2019년 3월에 5박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 5월 17일
Dear Sunny, Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Adagio Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We are glad to see that reception was able to help you whilst staying with us and we will surely share your nice comment with all our staff. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. :) Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 7박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 5월 17일
Dear Guest, Let me thank you for your high and positive feedback about our Adagio Moscow Paveletskaya. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 7박 숙박함

10/10 - 훌륭해요

Dmitrii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 2월 21일
Dear Dmitrii, Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We hope to see you in our hotel near future, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles bestens! Gerne wieder! Sehr nettes personal, die Zimmer top!
2018년 12월에 4박 숙박함
답변 제공: Gyulnara Gasanova 님, 2019년 2월 21일
Dear Guest, Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Adagio Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

KS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location near to Pavaletsky Airport Express. Proximity to Kremlin; 1 metro station away. Hotel shares facilities with 2 other hotels. Apartment suite sizeable for 4 pax.
2018년 11월에 4박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Guest, Let me thank you for your high and positive feedback about our Adagio Moscow Paveletskaya. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

Natacha 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel bien placé, 8min à pied métro, personnel aimable. Un endroit calme er propre, possibilité de prendre un petit déjeuner ou faire cuisine dans la chambre
2018년 11월에 3박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Natacha, Let me thank you for your high and positive feedback about our Adagio Moscow Paveletskaya. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

2018년 11월에 4박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Guest, Let me thank you for your assessment of ibis Moscow Centre Bakhrushina. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Nice location with Karavaev Brothers restaurant and Metro nearby.
2018년 11월에 3박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Guest, Let me thank you for your assessment and positive feedback about our Adagio Moscow Paveletskaya. We will be glad to welcome you again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, great location, great staff, loved it
I travel a lot and happen to be picky with my hotels. I was very pleased with my stay at Adagio. It was impeccably clean, the staff were super polite, and the location is fantastic.
2018년 11월에 8박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Guest, Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Adagio Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

TENG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
酒店服务人员热情亲切
酒店订房部和前台的工作人员非常认真负责,帮助我们解决了很多的问题,包括房间延期,提前退房等。
2018년 10월에 7박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Teng, Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at ibis Moscow Centre Bakhrushina. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We are glad to see that reception was able to help you whilst staying with us and we will surely share your nice comment with all our staff. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

TENG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 12월 20일
Dear Teng, Thank you for your hight assessment of ibis Moscow Centre Bakhrushina. Our team will be happy to welcome you back at our hotel and make your stay the most enjoyable! Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good rooms, service issues.
Spacious rooms with kitchen, good location. Some service was lacking, there were no mugs for tea and they took a long time to bring them, it was always "in 10 minutes". The hot water in the shower did not work well, took 5 minutes to start getting hot and was unstable
2018년 10월에 3박 숙박함

8/10 - 좋아요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Det har været en super dejlig oplevelse - virkelig god hotellejlighed med alt den comfort man har behov for. Dejlig beliggenhed, tæt på centrum, metro - Vores datter blev 18 år under opholdet - havde hotellet sørget for en kage surprise til hende. Sikke en skøn overraskelse :-))
2018년 10월에 7박 숙박함

8/10 - 좋아요

Frank 님, Mallorca, Spain

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
What I did not like was the houskeeping service, they literally kicked me off from my room to clean it and made me wait for more than 1 hour in the lobby. After this misunderstood the Duty Manager (his name could be Andreiy but I did not remember it) appeared in my room and explained the situation which I really appreciate, he offered me a plate of fruit which I appreciate. The complimentary drink which they offered me was a bit messy to get it on the bar but despite of those problems my stay was very good. I have to remark the Front Desk of Adagio hotel (Svetlana, who put me a lot of courtesy waters in my room, Alina, who I annoyed during the night with my documents and Anastasia with her big smile). I will recommend Adagio to my hospitality colleagues and my customers.
2018년 10월에 5박 숙박함

10/10 - 훌륭해요

Bartosz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jak w reklamie
2018년 8월에 6박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 9월 19일
Dear Bartosz, Thank you for hight assessment of Adagio Moscow Paveletskaya. We will be glad to welcome you once again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen aparthotel. Muy buen servicio. Buena ubicación.
2018년 8월에 5박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 9월 19일
Dear Guest, Thank you for your assessment of Adagio Moscow Paveletskaya. We are looking forward to the opportunity of welcoming you back at our hotel soon!:) Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was perfect - central location closed to subway, western-like service, very clean, working wi-fi, etc. Highly recommend!
2018년 7월에 5박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 9월 19일
Dear Guest, Thanks for your such a positive feedback about Adagio Moscow Paveletskaya. We will be glad to welcome you once again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moscow for tourism
Very friendly and helpful service
2018년 5월에 3박 숙박함
답변 제공: Gyulnara Gasanova 님, 2018년 6월 30일
Dear Guest, Let me thank you for your high assessment of Adagio Moscow Paveletskaya. We will be glad to welcome you once again, Warm regards, Gyulnara Gasanova Quality & Service Culture Manager