스튜디오, 침실 1개, 장애인 지원, 온수 욕조 (Marina Tower 3702) | 해변 | 근처 해변

마리나 타워 와이키키 여행 후기

2 out of 5
마리나 타워 와이키키
1700 Ala Moana Blvd, Honolulu, HI

이용 후기

4.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 60개" "
평점 8 - 좋아요. 1000개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 206개" "
평점 4 - 별로예요. 1000개 이용 후기 중 245개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 326개" "

5.0/10

청결 상태

5.2/10

직원 및 서비스

5.2/10

편의 시설/서비스

4.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
1) 오후4시 체크인 시간을 지켜서 셀프 체크인해서 객실 들어갔는데, 하우스키핑이 이제 청소를 하고 있었습니다. 2) 객실에 헤어 드라이어기가 비치되어 있어야 했는데, 없었습니다. 문자 가능한 시간이라 text 를 보냈는데, 하우스키핑 가능한 시간 (오전 11시 이후) 가져다 줄수 있다고 하였고, 결국 정오 넘어서 받았습니다. 그것도 2-3회의 문자를 반복해서 받았습니다. 3) 분명히 오후4시 체크인, 오전 11시 체크 아웃이 원칙인데, 오전 10시 30분에, 누군가 비밀번호를 누루고 객실 문을 열었습니다. 다음 객실 손님이었고(남자), 본인의 큰 수트케이스를 방에 미리 넣어놓겠다고 했습니다. 오후 4시 체크인인데, 어떻게 그가 20층 객실까지 올라왔는지도 모르겠고, 체크인 전에 본인 짐을 왜 그 전 객실 손님에게 부탁하는지도.... 정말 황당했습니다. 호텔의 원칙을 누구에겐 적용시키고 누구에겐 그냥 넘어가는 건가요?
2020년 1월에 2박 숙박함

2/10 - 너무 별로예요

Byung

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
쓰레기였음, 문제해결 전혀안됨
호텔에서 방에들어갈수있는 패스워드를 보내지 않아 방에 못들어감 11시 까지 기다리다 다른호텔로감, 환불 원합니다.
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

manhaeng

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

4/10 - 별로예요

Jane

위치는 좋습니다.
위치는 좋습니다. 전망도 좋고요. 대부분의 하와이 호텔이 낡았지만 여긴 정말 심하게 낡았고요. 체크인 너무 안좋습니다. 좀 일찍 도착했는데 옆 호텔에 물어보라는 문구만 덜렁 있고 프론트에 사람이 아무도 없어서 당황했어요. 옆호텔 직원들 짜증날듯 해요 ㅋㅋㅋㅋ (솔직히 프론트도 프론트가 아님...... 무슨 주차 안내하는 테이블 같은게 덜렁.) 호텔이 아닌듯............ 그냥 하와이에서 급하게 정말 방없어서 ㅋㅋㅋㅋ 묵을때 잠만 자실거면 추천하겠습니다. 잠만 자기엔 좀 비싸긴 하지만.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
위치가 좋은 호텔
많이 느린 엘리베이터를 엘리베이터만 개선된다면 가격대비 위치가 트롤리를 타거나 쇼핑을 하거나 좋은 위치의 호텔입니다.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is great
Location price good Not so clean Old furniture

8/10 - 좋아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location, price are good
Location is good but cleaness should be upgraded.

10/10 - 훌륭해요

Wonyong 님, Daejon, KOrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
적극 추천
전망이 좋은 Ocean View 에서 4박 하였는데, 여러가지 면에서 큰 불편사항 없이 만족하게 지냈습니다. WIFI 가 한국처럼 빠르지는 않지만, 영화 다운로드 받을 일이 있는 것도 아니고, 36층이니 엘리베이터 이용이 조금 느리지만, 괜찮은 정도 ... 방은 호텔처럼 매일 청소, 정리해 주고, 전망은 최상급이라 해도 되겠습니다 ... 에어컨은 잘 작동하고, 주방도 잘 갖추어져 있어서 간단한 음식 취사가 가능하며, 100m 이내 거리에 ABC Store 가 있어서 아주 편리합니다. 추천합니다.

2/10 - 너무 별로예요

Seth

2021년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is great! Hotels are not meant to live in so we used it as just a place to sleep while learning the love and culture of Hawaii! Amazing place! Bed is super soft too!
2021년 2월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old nasty and run down. Run away.
Location and pool was good but room was bad. Half the burners on the stove didn't work. Closet door was broken. Bucket in front of room door to catch water dripping from ceiling. Hair everywhere, walls, towels, bedding. Had a McDonald's disposable cup in cupboard for drinking. Everything very old and falling apart. Needs fixing ASAP. Half the light bulbs were blown. Never recommending or staying here again.
Pool
2020년 11월에 2박 숙박함

2/10 - 너무 별로예요

Travis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible place, Horrible experience
DONT STAY HERE these people booked us in and then we couldn’t get let in or get a key or ever even talk to a person We only got an email about wanting our CC info We never got any kind of refund for a 3 day booking We had to book with the Aston
2020년 11월에 3박 숙박함

8/10 - 좋아요

Cindy

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Not the greatest, but I would stay there again.
The room was okay, it was outdated, a little dirty, drawers and a cabinet door was broken. The elevator broke down a few times. The view though was beautiful and the beds were comfortable, although the mattress topper kept slipping. Location was wonderful - walking distance to Ala Moana shopping center and a Walmart. 😁
2020년 11월에 5박 숙박함

2/10 - 너무 별로예요

FernandoRodri 님, Puerto Rico

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hay nadie que te ayude en el counter , la limpieza es lo peor, el cuarto lo más sucio y desagradable que e podido ver la cama rota y yo en estas vacaciones gracias a la maldita cama tengo la espalda lastimada, Marina Tower Waikiki no sirve.y la administración tampoco sirve es una decepción
2020년 8월에 11박 숙박함

6/10 - 괜찮아요

Gloria

2020년 8월에 1박 숙박함

2/10 - 너무 별로예요

Celina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 4월에 1박 숙박함

2/10 - 너무 별로예요

Bashia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
want my refund or my room!!!
Well first of all , there’s no one there in person to check you in, and the number they tell you to call never gets answered.so I paid for my room that I never got to stay in !
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

Maricela

2020년 7월에 3박 숙박함

2/10 - 너무 별로예요

Aldrich

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

Alex 님, Kauai, Hawaii

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE. MOLD. MOLD. MOLD. We checked in after 6pm so there was no one at the front lobby to assist us when we realized how NASTY the room was. The toilet was running and was unable to flush. The bathroom shower was super CRUSTY and there was MOLD all over the window curtains. My husband has really bad asthma so we decided to leave right away. We emailed the hotel, since there was no way of calling to let them know we couldn’t stay in a room with MOLD. They replied the next morning saying they could move us to another room, but we had already checked into another hotel. We asked for a refund, and the hotel said we needed to deal with the travel agency. You would think MOLD would be a good reason not to stay in a hotel. Nope! Travelocity DENIED a refund of a 3 night stay after speaking to someone at the hotel. Super disappointed in Travelocity for taking their side. You would think that our health, especially during this pandemic, would be a concern. Shame on you for not taking care of your customers.
2020년 6월에 3박 숙박함

2/10 - 너무 별로예요

Neesa-Ann

2020년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 6월에 7박 숙박함

2/10 - 너무 별로예요

Juan 님, Waikiki

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my worst hotel stay experience ever, staff is also very poorly conducted. Charged me for things they can’t even explain.
2020년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

Denise

2020년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were multiple problems right when I arrived. Check in was inaccurate. Refrigerator wasn't working, had to throw out a lot of food. Room type was wrong. Dishes were dirty in the cupboard. Shower hadn't been clean as there was sand everywhere. Hair on my pillows. Terrible stay!!
2020년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Key did not work - no one to help - didn’t get in room - went to Holiday inn - turned over to Amex
2020년 3월에 16박 숙박함

4/10 - 별로예요

Julia A.

별로예요: 청결 상태
Disappointing
The photos do not match the property. I booked this "splurgin" on a room and realized it was a bad choice. The room was not clean, outdated, and an uncomfortable stay. The shower was seldom to be hot and the towels were far from being delivered to the room. The elevator in the building took about 15 minutes to arrive each time due to only having one working. Finally, the condo charged my card double for the stay and completed multiple transactions without my consent. I would not stay here again.
2020년 3월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
The location is fantastic. However, the condition of the room was extremely disappointing. I wound up sleeping on the floor because the mattress was beyond uncomfortable - I could feel the springs and it hurt. The kitchenette cabinet doors were falling off. The TV barely worked. The AC needs service. The bathroom shower curtain is moldy. And the best part, the glasses, dishes, pots, flatware, cooking utensils, coffee maker, etc., all were crusty. Super location, but very disappointing and uncomfortable room.
2020년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 직원 및 서비스
Never got in the room the key the manger left in the lock box didn’t open door no human on property- communication was by text and email. After key did not work we texted the manager- no response - got room at Holiday Inn - turn this situation over to AMX
2020년 3월에 1박 숙박함

8/10 - 좋아요

Mike 님, Los Angeles

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think the property and kitchenette in the room was prefect. The staff was great. My only problem that I was on the 31st floor and the elevator was out of service the last 4 days of my trip. The sad part is I had to walk all my luggage down all those stairs when I was checking out. Thats my only complaint and I wasn’t able to get a hold of staff about the situation? They stopped responding to my text?
2020년 3월에 14박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PLEASE DONT GO HERE!! Absolutely disgusting rooms, we had a huge metal piece sticking out of the room and busted our ankles multiple times. We complained and asked if we could get a new room because we were told that we would be receiving a kind bed initially. After walking into a room with a queen bed and a metal piece hurting us, they refused to move us to a different room. The elevators didn’t work multiple times forcing us to walk down the stairs from the 32ND FLOOR! The other girl with me had cancer and had a knee replacement. So she wears out easier and this was absolutely exhausting for us. On our last day, the elevators shut down completely, we had to catch our flight so we had no choice but to DRAG OUR 50 POUND BAGS DOWN 32 FLIGHTS OF STAIRS. For someone that had a knee replacement, she can’t even run and this amount of physical exertion was unbearable. How can Expedia even offer a “hotel” that doesn’t even offer a reliable way to get down to the ground?
2020년 3월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view of the ocean and Marina. Put on the 20th floor initially. No elevators working in the entire building and no front desk on site. Had to walk up to the 20th floor before finally reaching a hotel rep and being moved to the 9th floor. So didn't get to enjoy the view.
2020년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
不親切だし、管理費がプラスされて高くつく
予約後のフォーマット(英語のみ)記入してサインイン。 その際、パスポートとクレジットカード(裏・表)を写メで添付せねばならない危険性を考えるべき。 そして、そのリターンは英語のみ。 翌日、日本語のメールが届いたが「入室の仕方」の説明が不十分。 到着後の入室も、自分でKEYボックスを開けて鍵を取り出し、コンドの玄関を開けて入る~室内へ。 まず最初のKEYボックスの開け方でを知らず、苦戦。 ふつうの日本人はKEYボックスの開け方などしらないだろうと思わないのか? 日本語の管理会社の不親切さを感じました。 部屋のViewは素晴らしいのに清掃が行き届いていない。 ベッドの周りは埃だらけ。 備品にティッシュペーパーと書いてあったが無し。 ヘアドライヤーは壊れていて煙が出た。 部屋のwifiもいくら試してもPWが違うと表示されて繋げられなかった。 クローゼットにハンガーが1つも無い。
2020년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view was wonderful. The room was shabby and dirty. Only spent one night instead of four.
2020년 3월에 4박 숙박함

4/10 - 별로예요

Kristina H.

별로예요: 청결 상태
Was very dirty. Not cleaned at all.
Purple hair in shower. Purple hair dye on shower wall and sink.. trash can had garbage in it. Water bottle and juice bottles under the bed. Dried Blood (not washed at all) on tapestry at foot of bed. . Filthy mirror. And microwave. And overall dusty dirty filthy floors and walls dirty/greasy handprints on windows and mirrors. Took pictures. Embattled. And Haven't had response from management.
2020년 2월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 6박 숙박함

2/10 - 너무 별로예요

Gie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will rate 0 star if possible. Worst of the worst.. no front desk so you cant really complain once you're there. Tried texting, calling and sending them an email,but no response. Room is dirty, found hairs on the blanket. Sink stinks, bones and food stuck inside, shower leaks, not all amenities are provided, broken phone, broken AC remote, dirty towels, dirty carpet, dirty bed sheets. I also got rashes in this hotel. Asked for another room but no one dared to respond to any of my requests. Requested hair dryer as well but still got nothing. No roo. Service. Not recommended at all. Do not book at this hotel.
2020년 3월에 3박 숙박함

8/10 - 좋아요

julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
建物がかなり古かったです。なので、あちこちガタが来ている感じです。Wi-Fiが繋がりにくかったです。
2020년 3월에 4박 숙박함

4/10 - 별로예요

Michelle

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The window is broken from its frame. Called all numbers in case if such issues and even texted and received no response or correction of issue. Have not slept well at all
2020년 3월에 1박 숙박함

4/10 - 별로예요

Emma D.

별로예요: 청결 상태
Disappointed
We were extremely disappointed with our stay! First we received an email the day of check in advising the lift isn’t working so we had to carry all our luggage up all the flight of stairs and then again up and down each time time we stepped out. While being pregnant this was extremely unpleasant and then we find out the lift has been an issue for months. If I knew this in advance I would have not booked this room. The state of the apartment was horrible the walls, carpet and bedding was stained and the bathroom skunk and the shower was mouldy and gross. We also had issues with our wifi and our pass to the stairs and after emailing management twice we never received a response. For the price we ended up paying and the state of the apartment it was very upsetting and an unpleasant stay.
2020년 2월에 2박 숙박함

2/10 - 너무 별로예요

Brittany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
STING, ROACH INFESTED! DEPT OF HEALTH IS COMING
This was the MOST DISGUSTING RATS NEST I HAVE EVER SEEN. I checked in. Waited 15 minutes to get the front desk to answer the phone. I was told to go down a driveway and under a garage. Sit there and she would be out. She brought out the paperwork and was pleasant. We waited 15 minutes for the only operating elevator. Got to our room, opened the door, almost had a heart attack! The kitchen was first. MOLD AROUND THE SINK, NASTY BLACK STUFF IN THE SINK (mold?) COLD NASTY COFFEE IN THE COFFEE POT THAT LOOKED LIKE IT HADNT BEEN TOUCHED IN 2 YEARS!, BROKEN CABINET HALF HANGING. past the little threshhold that was rotting, to the couch, it had the cushions hanging half off, rips and some very unsterile pillows. Next to the couch was a bed. I looked at the bed and it HAD BEEN USED! On the top wrinkled sheets and pillowcases. DRIED BLOOD!, DRIED FLUIDS!, ANDLOTS OF BLACK HAIRS!! I WAS MORTIFIED! Im running out of space if you want to see pictures i am more than happy to send them as i have already via internet support, who has not replied! Called the desk immediately. She said she would send housekeeping when i asked for a clean room. Contacted fd to tell them we are leaving explaining why, requesting a refund. She said ok. Never answered another call I emailed them and never received a reply I booked the first 5 star hotel and got tf out. Should be condemned and if im sick within the next 14 days, they will be responsible for my medical needs. I have contacted the DOH & BBB
Bloody mattress, sheets and pillows
2020년 3월에 1박 숙박함

8/10 - 좋아요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 3월에 4박 숙박함

4/10 - 별로예요

Steven

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Terrible there was black mold on the ac and in the bathroom they put the blankets on wrong or forgot a sheet. The window was hard to open. All the chairs in the room had broken struts. The room needed some tlc. I wore my shoes because i bet they didnt clean the carpets.
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 6박 숙박함