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바베이도스 클럽 리조트 - 올 인클루시브 여행 후기

3 out of 5
바베이도스 클럽 리조트 - 올 인클루시브
Maxwell Coast Road, Maxwell, Christ Church

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 215개 이용 후기 중 45개" "
평점 8 - 좋아요. 215개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 215개 이용 후기 중 46개" "
평점 4 - 별로예요. 215개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 215개 이용 후기 중 25개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Viviene

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Poor communication to incoming guests about matters unique to the facility for example requesting washcloths, using the phone system in the rooms, emergency situations like no hot water because of plumbing problems. Common courtesy, thats all it takes!
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Lindsey

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Very much a 3 star, probably more like 2. Insufficient sun loungers for the amount of guests and if you were lucky enough to get one , there were actually only 20 sun lounger cushions for the whole hotel. People out at 6.30am securing their bed and cushion for the day, ridiculous! Food mediocre at best. Massive queue for the toaster in the morning ! Overall I would never choose to stay here again
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함

4/10 - 별로예요

Valerie

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The only redeeming quality for this property is that it is in Barbados. Putting the title "resort" in your name does not make you a resort. We arrived around 1:30 am on the 23rd of Dec 2023. The place was dark & I wondered if it was even open.The gentlemen at the desk did not offer a greeting so I greeted him and he immediately interrupted me and stated "I need your passports". The "resort" had minimal Christmas decorations, not even a Merry Christmas sign & nothing was done to commemorate the day - NOTHING! One sole person on the staff had a Merry Christmas greeting. The towel guy offered no greeting and asked gruffly "How many?" and shoved said towels at me. I felt as if I was somehow annoying him. I avoided the beach after 2 days, we stayed for 10! With the exception of perhaps 2 days, meals were late. Food items were not monitored to ensure ample availability for guests. There were 3 buffet style meals a day and a tea. If you were hungry in between posted meal times or after- too bad!! Staff was curt, abrupt and minimalist to a default. I have never been barked at so much in my life. Twice, I had a to inform a staff member that the general ladies room needed attention. Attention to details! This was like staying in a nursing home or other institutional facility! The only amenity was a pool, booze and location. This place is in desperate need of new management!

8/10 - 좋아요

Aunty

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great hotel, friendly staff!
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Michael

2023년 11월에 5박 숙박함

6/10 - 괜찮아요

Arnold

별로예요: 편의 시설/서비스
Staff attitude food from restaurant
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

samdai anne

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Ronnel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how the staff communicated with me by sharing the living experience on the island.
2023년 10월에 1박 숙박함

4/10 - 별로예요

GUTHRIE 님, New York

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old and looks like no work has been done in years. I would not recommend this resort to anyone to stay for an experience. Food selection and locations are limited while there's only one primary dining place. The bedroom is old fashion and the interior throughout the building has no likely colors.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Victoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함

6/10 - 괜찮아요

Heather

출장 여행
좋아요: 직원 및 서비스
It's An older building and the rooms could use some fixing up. Food was good though.
2023년 6월에 6박 숙박함

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great time the staff were friendly and helpful would definitely go back
2023년 6월에 7박 숙박함

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Z.Malek 님, 2023년 6월 4일
hi,sarahIt's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team .We had a chance to talk to you the same day you arrived, and I hope things have improved.REGARDS

4/10 - 별로예요

Shimine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I LIKED THE FOOD BUT THE STAFF SERVICE WAS RUDE AND THE TOILET COULDNT FLUSH ... ROOM 703
2023년 4월에 3박 숙박함

8/10 - 좋아요

Naomi

좋아요: 청결 상태, 편의 시설/서비스
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Cynthia Ann 님, Ham Lake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the all inclusive feature. As this was our first trip, we were unsure what to expect. Staff was very professional and courteous.I would recommend putting a trash bin by the bar. Could use a cultural food item.
2023년 2월에 4박 숙박함

4/10 - 별로예요

Nabilah

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They lost our reservation. Then in a room for 3 they gave 2 towels. The dining options were slim and mostly tasteless. Selection was also slim for meal options. Front desk staff was unhelpful. There was no clean up of the room during the stay only the making of beds which was quite useless. The one pool is quite a bit smaller than the photo suggests. The beach was very rough by comparison. We spent most of our time out of the resort. The watersports were one kayak and one paddleboard.
2023년 2월에 3박 숙박함

4/10 - 별로예요

Kelly

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Accns poor but staff, food and entertainment score
When called for an extra blanket was literally told “that’s not happening”, no choice of white wine, it was take it or leave it. Same as beer. For an inclusive, not what one would expect. One bartender. Restaurant opened late most days. But hard working staff, friendly and made the stay worth it. Also, the entertainment and the food were both phenomenal!
2023년 1월에 4박 숙박함

4/10 - 별로예요

A. Karin

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On the beach a plus bit overall a disappointment

2/10 - 너무 별로예요

Juanita

2023년 1월에 14박 숙박함

6/10 - 괜찮아요

Rob

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Not for young people
2023년 1월에 1박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The beds kind of old uncomfortable. Lots of birds and flays in dining area. Other than that was great.

10/10 - 훌륭해요

jovo

2022년 12월에 8박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 5박 숙박함

8/10 - 좋아요

Dagmar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott med privat beach,stille område,all inclusive.Det er dyrt på Barbados.Drosje service fra hotellet.Glad ,at jeg valgte dette stedet
2022년 11월에 4박 숙박함

10/10 - 훌륭해요

louise

8/10 - 좋아요

Demetra

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice beach location. Facility needs upgrading for cleanliness and painting. Food was good in ala carte restaurant but mediocre in buffet. Staff friendly. Beach staff could be more pro-active and have beach lounge chairs set up each morning before guests arrive.

4/10 - 별로예요

Donald Scott

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Actually purchased an additional room for friends. Both rooms had plumbing problems.
2022년 11월에 2박 숙박함

8/10 - 좋아요

Val

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well you really felt like you were on vacation the bajan music playing all the time
2022년 8월에 8박 숙박함
답변 제공: MZ 님, 2022년 9월 30일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very welcoming and helpful
2022년 8월에 4박 숙박함
답변 제공: MZ 님, 2022년 8월 15일
HI We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. regards .

4/10 - 별로예요

Eva Elizabeth

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly, it shouldn’t be considered a all inclusive as it doesn’t really offer what one expects nowadays in an all inclusive. First of all I was charged a deposit for towels and still have not been reimbursed, second only one restaurant with set times to eat & no flexibility, third staff is non welcoming even though we tipped every day, the doctor coming to covid test has no consideration of your time and we waited two hours loosing an excursion (Let’s not even talk about the $60 USD fee for a test I can get for free) and last no stocked up fridge of beverages or water daily. The GM tried his very best everyday to make up for the flaws and heard me out everyday kudos to him. Akeem at the bar outstanding service, Raquel in the kitchen and the sweet older lady very pleasant and eager to please. Everyone else needs a course in customer service or hospitality.
2021년 9월에 5박 숙박함
답변 제공: zghal 님, 2021년 9월 30일
hello Eva Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. We have refunded your Visa card which represents the deposit for the beach towels please accept our sincere apologies for any inconvenience caused. The sanitary protocol due to covid 19 are sever and we are obliged to impose distancing. The hotel conforms to all the sanitary recommendations to ensure your safety as well as the safety of our other clients. You have personally booked an appointment with the doctor to perform the covid test and the hotel is not responsible for the delay Thank you once again for sharing this review

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The beach is nice and a very short walk away from the hotel and the food is good. Doesn't look as good as the pictures. Kind of old and out dated. i wouldn't call it a resort. 1 pool, 1 restaurant. No place to dance or have live entertainment
2021년 7월에 7박 숙박함

2/10 - 너무 별로예요

Jose

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing to be with the photos in the page. Very Old . they change the hotel name like 20 times
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함

6/10 - 괜찮아요

Clea

좋아요: 청결 상태, 객실의 편안함
hotel ok, restaurant staff ok unless you wanted another drink, only asked once sometimes had to ask for a drink as not offed at breakfast not always china cups and to have disposable rooms was clean
2020년 3월에 6박 숙박함
답변 제공: Gerry 님, 2020년 3월 12일
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. We do thank you for your feedback and we hope to gain the opportunity in the future host you again on your return to our beautiful island and resort.

8/10 - 좋아요

Shereeza 님, Trinidad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love everything however I requested an ocean view and got only a fragment of the ocean from my view
2020년 3월에 3박 숙박함
답변 제공: Gerry 님, 2020년 3월 12일
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are happy to know you enjoyed your stay with us. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. Our ocean view rooms are very popular thus early booking in a must to avoid disappointment. It was a pleasure having you and we look forward to your return to our beautiful island and resort.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach is somewhat enclosed and very private with beautiful white sand and active surf. But could still walk for about a kilometre along the beach.
2020년 2월에 3박 숙박함
답변 제공: Gerry 님, 2020년 3월 5일
Hello Hello Thanks for choosing The Beach Club as your Hotel of preference. If you have any other highlighted areas in which you believe we can improve we would be happy to hear. It will be our pleasure to welcome you back soon, until then be safe and happy

8/10 - 좋아요

Cathy 님, Wimbourne

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
was on the beach and had an all inclusive bar.. found the property needed a brush of paint and floor tiles around the pool coming loose. bit dated. 2**rating.
2020년 2월에 6박 숙박함
답변 제공: Gerry 님, 2020년 3월 2일
Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Guest satisfaction is very important to us and we do appreciate your highlighted points. As you would of seen during your stay the hotel is currently being updated with continuous painting being done. Our goal is to constantly improve our guest experience through our valued guest reviews. It was certainly our pleasure to host you and we look forward to welcoming you when you return to our beautiful island and resort

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I stayed at this hotel in February 2020. The staff were welcoming, helpful and friendly. The food was good, the hotel was clean, and the ocean view from our room was amazing! We had a lovely time!
2020년 2월에 4박 숙박함
답변 제공: Gerry 님, 2020년 2월 28일
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are happy to know you enjoyed your stay with us, our aim is to always provide exceptional customer service to all guest. It was a pleasure having you and we look forward to your return to our beautiful island and resort.

6/10 - 괜찮아요

Owin

가족 여행
좋아요: 청결 상태, 객실의 편안함
2020년 2월에 5박 숙박함
답변 제공: Gerry 님, 2020년 2월 28일
Hello Owin Thanks for choosing The Beach Club as your Hotel of preference. If you have any highlighted areas in which you believe we can improve we would be happy to hear. It will be our pleasure to welcome you back soon, until then be safe and happy!

4/10 - 별로예요

Anthony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs improvement!
The staff was cordial and responsive. The food was mediocre and the facilities were dated and looked run down.
2020년 1월에 4박 숙박함
답변 제공: Gerry 님, 2020년 1월 27일
Hello Anthony Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We regret to know we were not able to meet all of your expectations but we do appreciate your highlighted points. We hope to gain the opportunity to redeem your guest experience when you return to our beautiful island and resort.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For an all-inclusive property, there was not enough choices available for dining options nor were there a lot of choices in types of brands of liquor. The service was also inadequate. Except for maybe a couple of workers, you were made to feel that you were not welcome and that they put up with you out of necessity only
2020년 1월에 4박 숙박함
답변 제공: Gerry 님, 2020년 1월 24일
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. Our aim is to always provide exceptional customer service to all our guest and as such we are quite disappointed to know that we were unable to meet all of your expectations. We do offer various food options with 5 meal times available daily - Breakfast, Lunch, Burger Station, Afternoon Tea and Dinner; with the Verandah Restaurant for casual dinning and the Reef View Restaurant for fine dining. Your valued feedback is sincerely appreciated and we hope to gain the opportunity in the future to host you again on your return to our beautiful island and resort.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Small things do make the difference!
I can see why the resort wants to sell itself as being a ‘3 Star resort with 5 ⭐️ service’ or something along those lines because there are a number of elements that will warrant that tag line. My room was fantastic inside and out. The highlight was the multi functioning clock radio and the guide the resort provides about itself as a resort. This was so helpful and should really be sold more when checking in! The fact I learnt about the USB port being in the multi functioning clock radio was a godsend but it was the next morning. It would have been worth knowing the day before/ when I checked in as I had adapter issues and the one provided didn’t fit my plug. My all-inclusive package really was worth it too. One stand out person was a waitress called Racquel in the Verandah restaurant. Her bright, friendly attitude really helped and was really missed if she wasn’t out front. That said some inconsistencies on arrival to check in, expectations in my room regarding the fridge, service at breakfast regarding hot drinks and the amount of time taken to address an issue have led to me feeling this was just being ok.
This hotel guide is superb!!
2019년 12월에 3박 숙박함
답변 제공: Gerry 님, 2020년 1월 24일
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are thrilled to note that you enjoyed your stay with us. Our motto as you know is - "Our humble piece of paradise offers a 3 star property with a 5 star soul" as each one of our staff make their best effort to provide the best customer service each and every time (Racquel would be pleased to know you mentioned her). Our goal is to constantly improve our guest experience through our valued guest reviews. It was certainly our pleasure to host you and we look forward to welcoming you when you return to our beautiful island and resort.

6/10 - 괜찮아요

Rose

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
One night before heading home
This Resort is in a great location; close to the beach and the view from our unit was fantastic. The Resort itself is in serious need of renovations. It is dated and our mattress would never have passed the bowling pin test. The staff are very nice and attentive. The food was plentiful -- we had the a la carte meal in the evening and the selection was ok. Probably would have done just as well with the buffet. The basic room we had was with a King bed and private bath. No sitting area -- there was a side chair. Nice for a one night stay before heading back home.
2019년 12월에 1박 숙박함
답변 제공: Gerry 님, 2020년 1월 24일
Hello Rose Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We are thrilled to note that you enjoyed your stay with us. Our room views are priceless with one of the best views on the south coast. The hotel is currently being updated inside and out. Guest satisfaction is very important to us and we do appreciate your highlighted points. Our goal is to constantly improve our guest experience through our valued guest reviews. It was certainly our pleasure to host you and we look forward to welcoming you when you return to our beautiful island and resort

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
The food was good but the service by the staff was not. The treated the Europeans better that other visitors. I had a horrible experience which I have already contacted Expedia about. I think the Manager should have handled the situation better but they didn't care.
2019년 11월에 7박 숙박함
답변 제공: Gerry 님, 2020년 1월 24일
Hello Thank you for sharing this review and choosing the Barbados Beach Club for your holiday. We regret to know we were not able to meet all of your expectations. Our goal is to constantly improve our guest experience through our valued guest reviews. We hope to gain the opportunity in the future to host you again on your return to our beautiful island and resort.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 7박 숙박함
답변 제공: Gerry 님, 2019년 12월 10일
Hi Anonymus, Thank you so much for a great 4 star review score. We are fantastic people in a great place and always doing our best to deliver an outstanding service. We are happy to know that we have met your expectations each time. Our lovely place is just the beginning of new memorable experience that money can't buy. Our humble piece of paradise offers a 3 star property with a 5 star soul as each one of our staff make their best effort to provide the best customer service each and every time. Our kitchen staff are our best bet when it comes to making you return, as they provide the best food with a great selections to choose from. The up-sell options included Surf and Turf as well as our wine selection. Our dedicated concierge provide not just your check-In or Out, but offer a wide variety of service including taxi, car rental and tours among others. Our entertainment happening every day with live shows on Monday, Tuesdays, Wednesdays, Saturday and Sundays as a well as Karaoke nights on Thursdays and Oistins Walk on Fridays. Please don't forget to include us in your next travel plans, in the meantime, be safe and happy!

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 4박 숙박함
답변 제공: Gerry 님, 2019년 11월 27일
Hi Anonymous! Thank you for your review and for choosing The Beach Club as your hotel of preference. I'm sorry we did not meet your expectations during your stay, our goal is to provide each and every guest with a unique memorable and personal experience at the lower cost possible. We hope to be given an opportunity again within your next travel plan until then, be safe! and happy!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Gerry 님, 2019년 11월 27일
Hi Anonymous, Thank you for your review and for choosing The Beach Club as your hotel of preference. I'm sorry we did not meet your expectations during your stay, our goal is to provide each and every guest with a unique memorable and personal experience at the lower cost possible. We hope to be given an opportunity again within your next travel plan until then, be safe! and happy!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything about the facility. The staff were exceedingly helpful. I would recommend this resort to my friends.
2019년 10월에 1박 숙박함
답변 제공: Gerry 님, 2019년 10월 7일
Hi Anonymous, Thank you so much for an awesome 5 star review score. We are wonderful people in a great place and we're always doing our best to deliver an outstanding service. Our lovely place is just the beginning of new memorable experience that money can't buy. Our humble piece of paradise offers a 3 star property with a 5 star soul, as each one of our staff make their best effort to provide the best customer service each and every time. Our kitchen staff are our best bet when it comes to making you return, as they provide the best food with plenty of selections to choose from. The up-sell options included Surf and Turf as well as our wine selection. Our dedicated concierge provide not just your check-In or Out, but offer a wide variety of service including taxi, car rental tours among others. Our entertainment happening every day with live shows on Tuesdays, Wednesdays, Thursdays, Saturday and Sundays as a well as DJ nights on Sundays and Mondays. Please don't forget to include us in your next travel plans, in the meantime, be safe and happy!