Dear Guest, Thank you for your positive feedback. We hope we will have the pleasure to host you again in another occasion. Kindest regards, Cinzia

Thank You John!!

Dear Graeme, we're really sorry for your disappointment, but our Hotel has acted in accordance with Italian law, giving the possibility to our Guests, even if they had booked with a "Non refundable"rate, to use the nights already paid. All our Guests will not lose their credit, but will be able to use it in the future. Hoping to host you soon, Best Regards, Locanda San Francesco

Dear Mark, thank you for the beautiful feedback. We really look forward to welcoming you back in a next occasion! Warmest regards, Luca & Benedetta

Gentile Giuseppe, E' con grande piacere che leggiamo la Sua recensione. Siamo veramente lieti che siate stati bene alla Locanda, e speriamo di avere l'opportunità di averla nostra gradita ospite in una prossima occasione. I più cordiali saluti, Luca & Benedetta

Dear Owen, Thank you for your positive feedback! We are glad to read that you enjoyed your stay at Locanda San Francesco and that you appreciated all our team. We look forward to welcoming you back in a next occasion. Kindest regards, Luca & Benedetta

Dear Narelle, Thank you for the beautiful words you spent about us and our property. We look forward to welcoming you back to Locanda San Francesco in a near future, Warmest regards, Luca & Benedetta

Dear Mike, Thank you for beautiful review, we are pleased that you enjoyed your stay at Locanda San Francesco. We look forward to welcoming you back to Locanda San Francesco in a near future, Warmest regards, Luca & Benedetta

Dear Jason, thank you for the beautiful review you spent about us and our property. We are delighted to hear that you enjoyed your experience with us and that you loved the location, the room with the unique views and our wine bar "E Lucevan le Stelle". We really look forward to welcoming you back in a next occasion! Warmest regards, Luca & Benedetta

Dear Mike, Thank you for the beautiful words you spent about us: we are truly honored to have been the "best hotel "in which you stayed during 26 days of vacation. We are delighted you enjoyed your stay at Locanda San Francesco, and are glad that you had the opportunity to try also our wine bar and bistro "E lucevan le stelle". We hope we will have the pleasure to welcome you back very soon, Warmest regards, Luca & Benedetta

Thank you for choosing our Locanda San Francesco for your stay in Montepulciano. We deeply appreciate your feedback, and we thank you for your time in writing a so kind review. We look forward to welcoming you back to Locanda San Francesco in a near future, Warmest regards, Luca & Benedetta

Dear John, thank you for the beautiful review you spent about us and our property. We really look forward to welcoming you back in a next occasion! Warmest regards, Luca & Benedetta

Dear Rus, Thank you for taking the time to share your review following your visit to Locanda San Francesco. It is always a joy to receive positive comments from Guests, and your kind words regarding the service and the team are much appreciated: we are very proud of the staff of the Locanda and its wine bar "E Lucevan le stelle", very attentive and always focused on Guests' satisfaction. We all hope to have the pleasure to host you again in a near future, Warmest regards, Luca & Benedetta

Dear Kristi, Dear Kristi G, Thank you again for your beautiful review! We are pleased to read that we met your expectations and that you were happy of the time you spent here, and in the town of Montepulciano. We are pleased that you loved the location, the room, and the unique views from our property. We take the occasion to thank you also for mentioning our wine bar "E lucevan le stelle", and for the beautiful words you spent about it. Hoping we will have the pleasure to welcome you again in the future, Kindest regards, Luca & Benedetta

Thank you for your time in leaving a positive feedback about your stay with us.

Dear Krista, Thank you for your positive feedback! We are glad to read that you enjoyed your stay at Locanda San Francesco and we look forward to welcoming you back in a next occasion. Kindest regards, Luca & Benedetta

Gentile Niccolo', La ringraziamo della recensione. Siamo molto lieti che vi siate trovati bene nella nostra Locanda di San Francesco . Speriamo di avere presto il piacere di avervi nuovamente nostri ospiti, I più cordiali saluti, Luca & Benedetta

Thank you for your positive feedback! We look forward to welcoming you back in a next occasion. Kindest regards, Luca & Benedetta

Thank you for the beautiful review you spent about us and our property. We are sorry you found our wine bar closed, but in this period on Monday isn't open. We really look forward to welcoming you back in a next occasion! Warmest regards, Luca & Benedetta

Dear Michael, thank you so much for choosing our Locanda San Francesco and for the kind words you spent about our property! We look forward to welcoming you back in a next occasion. Best Regards, Luca & Benedetta

Gentile Walter, La ringraziamo per le bellissime parole. Augurandoci di avervi in futuro nostri ospiti, Cordiali Saluti, Luca & Benedetta

Dear James, Thank you for taking the time to leave feedback on your stay with us. It was a pleasure to host you and we look forward to welcoming you back in a next occasion! Best Regards, Luca & Benedetta

Dear Howard, Thank you for a such positive feedback and for spending so kind words about us and your stay at Locanda San Francesco. Hoping we will have the pleasure to host you again in a next occasion, Kindest regards, Luca & Benedetta

Dear Karen, Thank you for your time in writing a so detailed review about your stay at Locanda San Francesco. We are pleased to read that we met your expectations and that you were happy of the time you spent with us. I take the occasion to thank you also for mentioning our wine bar "E lucevan le stelle" and our team. We really hope we will have the pleasure to welcome you back in a next occasion, Warmest regards, Luca & Benedetta

Dear Pam, Thank you for the kind words you spent about us and our property. We are delighted to hear that you enjoyed your experience with us and that you loved the location. We really hope we will have the pleasure to welcome you back in a next occasion, Warmest regards, Luca & Benedetta

Dear Elizabeth, Thank you so much for your feedback and for the kind words you spent about our Locanda San Francesco and our wine bar "E lucevan le stelle". We hope we will have the pleasure to host you again at Locanda San Francesco in a near future. Warmest regards, Luca & Benedetta

Dear Helen, Thank you for a such positive feedback and for spending so kind words about us and your stay at Locanda San Francesco. We all look forward to welcoming you back in the next season! Warmest regards, Luca & Benedetta

Thank You for your positive feedback. Warmest Regards, Luca & Benedetta

Dear Louise, Thank you for choosing our Locanda San Francesco and for the kind words spend about us and our property. We hope to host you again in next occasion, Best Regards, Luca & Benedetta

Dear Ian, Thank you again for your positive feedback! We are glad to read that you enjoyed your stay at Locanda San Francesco, and look forward to welcoming you back in a next occasion. Kindest regards, Luca & Benedetta

Dear Judith, Thank you for a such positive feedback. We hope we will have again the pleasure to welcome you at Locanda San Francesco in a near future, Warmest regards, Luca & Benedetta

Dear Michael, We are pleased to read that you enjoyed your stay at Locanda San Francesco, and that you appreciated also our wine bar "E lucevan le stelle" on the ground floor. We thank you for your kind review, and really hope we will have the pleasure to host you again in a next occasion. Best regards, Luca & Benedetta

Dear Zelma, Thank you again for your positive feedback! We are glad to read that you enjoyed your stay at Locanda San Francesco, and look forward to welcoming you back in a next occasion. Kindest regards, Luca & Benedetta

Dear Lisa, Thank you for the beautiful words you spent about us and our property. We all hope to have the pleasure to host you again in a near future, Warmest regards, Luca & Benedetta

Thak you a lot. Hoping we will have the pleasure to host you again in a next occasion, Best Regards, Luca & Benedetta

Thank you so much for the kind words you spent about us and our property! It has been a great pleasure to host you and we are glad that we met your expectations. Looking forward to welcoming you again in next occasion, Warmest regards, Luca & Benedetta

Dear Mike, We are really happy that your stay at our Locanda has perfectly matched your expectations. Every day we do our best to make the stay of our guests as pleasant and familiar as possible. We thank you so much for your beautiful words which make us proud of our work. Best Regards, Luca & Benedetta

Dear Guest, We are very sorry for the misunderstanding. What has been charged to you is the exact amount you chose during your booking. The booking made by you was non-refundable rate, so, as per regulation, our structure has charged the total of the reservation on your card at the time you made the reservation. (Our hotel also offers the possibility to pay at check-out by choosing the standard rate and not the discounted one). If you have the chance to come back to our Locanda, I invite you to contact us first, so that we can discuss the rate that suits you best. Wishing you that your stay has been perfect beyond this misunderstanding, We wish you a good day, Benedetta & Luca

Dear Susan, many thanks for your wonderful review. We wait you soon, Benedetta & Luca

Many thanks for yors special words. See you soon, Luca e Benedetta

Grazie mille per le bellissime parole. A presto, Luca e Benedetta