3 개의 야외 수영장, 무료 카바나, 수영장 파라솔

리우 플라야 블랑카 - 올 인클루시브 여행 후기

3.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 366개" "
평점 8 - 좋아요. 1000개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 147개" "
평점 4 - 별로예요. 1000개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 50개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Elena 님, Broolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel and beautiful property. Excellent service. Only one part should be improved: more restaurants. At night is impossible to get in to any restaurants (Asian, Italian or Steakhouse), only buffet option. For the capacity over 500 rooms needs to be at least 6 restaurants plus buffet. Otherwise everything is perfect.
2024년 2월에 5박 숙박함
답변 제공: Hotel Riu Playa Blanca Online Reputation Manager 님, 2024년 3월 5일
Dear Elena,We count ourselves lucky to have our lovely guests.We are delighted to learn you had a fantastic holiday.Your comment will be forwarded.Thank you very much!Loving wishes, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 4박 숙박함

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area throughout the hotel are great and super clean. The staff in all areas are "AMAZING". Very friendly and willing to assist you at any time. Always with a great smile. One thing I noticed near by the vendors of souvenir by the beach was a few empy cans of soda ( 4). I hope they clean their area by the end of each day and no leave any pollution for the ocean. Also, going to the beach i had to be careful not to step on horse droppings. I thing the horse handers should clean it by the end of the day.
2024년 1월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 19일
Dear Jose,Thank you for your review, There is no greater reward for us than the fact that our guests come to visit us and leave with the good feeling of having enjoyed our facilities and having lived an unforgettable experience.We look forward to your next visit.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Marco

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Place is beautiful and have lots of potential but Staff don’t care about the guests Restaurants were not good at all… the buffet that was the best part so don’t waste your time on line for restaurants go straight to buffet it’s the best They need to work on the attractions not bad but can be better other than that pools were awesome so was the beach and free parking
2024년 1월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 17일
Dear Marco,Thank you very much for your review,We are very happy to know that you enjoyed our accommodation in several aspects.For us, your feedback is a breath of good energy that encourages us to continue on our path of continuous improvement.We assure you that we have taken note of your comments and will take them up with the appropriate departments.We look forward to seeing you again soon.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Ricardo Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Yosdel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

ANUJ

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to relax. Plenty of food options and the chefs go put of their way to please you. Reception staff could be more accomodating.
2023년 12월에 3박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2024년 1월 10일
Dear Anuj,We cannot wait to host you again and share yet another great stay.Thank you for choosing us and sharing your fabulous feedback.Hoping to see you soon, Anuj.Kindest Regards!Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

dan

가족 여행
좋아요: 편의 시설/서비스
A well maintained property with manicured lawns and festively decorated for Christmas in the lobby areas and special lighting on all palm trees. Staff picking up every glass or cup discarded on the sand by the very diverse groups of guests (although collection points are readily available) is remarkable. The "reservation by towel" of beach/pool chairs is not discouraged.
2023년 12월에 4박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2024년 1월 10일
Dear Dan,We are so pleased to read that your overall experience was positive.And we are so thankful for your ratings, it is very much appreciated, since our team do their best to make every guest’s stay memorable.We always kindly recommend to remind other guests that you are intitled to remove towels on empty sunbeds, since reserving them using this method is completely forbidden.Service is our absolute key value, we are sorry to read that we did not get everything right. Wishing to welcome you again very soon.Caring Greetings,Hotel Riu Playa BlancaOnline Reputation Manager

6/10 - 괜찮아요

Andrea 님, Indian Trail

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff is very nice. Food is abundant and very good. The entertainment staff is amazing! Rooms are basic with no toiletries, limited linens and towels, but you can request on the Riu app. The resort really needs maintenance. We had a good time, but we read all the other reviews and knew what to expect.
2023년 12월에 3박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2023년 12월 21일
Dear Andrea,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Yelipsa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the environment and the beach. I didn’t like the smell in the Sport Bar area. RIU has to check this out
2023년 12월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 19일
Dear Yelipsa,Thank you for your feedback,We deeply value your review of your recent stay at our hotel and are pleased to have been part of such an enjoyable experience for you.We are always pleased to hear that you enjoyed your time with us.Please be assured that your comments have been noted and will be taken up with the appropriate departments.We sincerely hope that you will give us another opportunity to welcome you to our facilities so that we can provide you with the highly satisfying experience that we are known for.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Luiz Flávio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Kristela

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Enda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing vacation
Stayed four nights, Friendly staff, great food, clean, lovely pools and grounds, really enjoyed my stay, rooms could use some upgrades but comfortable. We had an amazing time at Riu and will stay again. Highly recommend.
2023년 10월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 11월 10일
Dear Enda,Thank you for your review,We are very happy to hear that your experience at our hotel was exceptional! Our team strives every day to ensure that every guest feels at home. We look forward to the privilege of welcoming you back and exceeding your expectations once again.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

Zuleika

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien, solo q me parece que hay q darles mantenimiento a las cerraduras.
2023년 11월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 11월 7일
Apreciada ZuleikaGracias por su comentario, Estamos realmente contentos por la maravillosa valoración que nos ha brindado.Puede confiar en que registramos sus observaciones y las gestionaremos con los departamentos apropiados.Nos encantaría, que volviera a visitarnos y, poder ofrecerle, otra experiencia igual de agradable para usted.Además, sepa, que nos hemos sentido muy satisfechos de nuestro trabajo a la vez, que de haberle atendido.Ojalá vuelva pronto a visitarnos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

ELKIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Viaje para descansar y no pensar en más
Bien viaje instalaciones perfectas , comida excelente, buenas bebidas , personal en general amable.
2023년 10월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 11월 3일
Apreciad@ ELKINNos hemos sentido muy felices al recibir su reseña, Para nosotros es un premio importante que nuestros huéspedes nos valoren de ese modo. Nos agradaría mucho, que repitiera su estancia en nuestras instalaciones y, poder así, ofrecerle, una experiencia, mínimamente como la recientemente vivida. ¡Le animamos a que, más pronto que tarde vuelva a visitarnos!!Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

ROSANNA

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No ponen shampoo ni reacondicionador en los baños
2023년 10월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 11월 3일
Apreciada ROSANNAQueremos expresarle nuestra gratitud por habernos dedicado un tiempo para brindarnos la maravillosa valoración que disponemos por su parte.Estamos muy contentos de su satisfacción con nuestros servicios, y, sepa que nos hemos sentido muy halagados por sus comentarios.Normalmente disponemos de un dispensador de gel champú. No albergue ninguna duda, ya que realizamos el seguimiento de sus observaciones y las trataremos con los departamentos correspondientesNos gustaría, de corazón que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Devona

2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Laís Cristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

4/10 - 별로예요

Jose

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Tuvimos una muy buena experiencia con el personal del restaurante asiático,en los demás negativo
2023년 10월에 9박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 30일
Apreciado JoseMuchas gracias por su valoración.Estamos sorprendidos al conocer que no le trataron por igual, de la manera profesional y amable en nuestros restaurantes.No tenga dudas que tendremos en cuenta sus observaciones y las trataremos con los departamentos pertinentes.Quisiéramos extenderle una cordial invitación a regresar y permitirnos nuevamente el privilegio de recibirle en cualquiera de nuestras instalaciones, con el propósito de brindarle la excepcional experiencia que siempre nos esforzamos por ofrecer, garantizando su completa satisfacción.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

Denene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful facility. Smiling staff
2023년 10월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 27일
Dear Denene,Thank you so much for your review!We are happy to know how much you enjoyed your stay, in the Hotel Riu Playa Blanca. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Playa BlancaOnline Reputation Manager

4/10 - 별로예요

Tyhira

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had ants in our room and went to the front desk twice and all they did was send house keeping which didn’t get rid of the ants. There we legit ants in the beds. We had to put our luggage on the balcony
2023년 10월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 27일
Dear Tyhira,Thank you so much for your valuable feedback.Please do accept our apologies for the disappointment you experienced.We do appreciate you bringing this to our attention as we take all of our feedback on board with the aim of continuously improving guest experiences.Should you be willing to give us another chance to host you in the future, we know we will make it right. Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Wendy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were only 2 disappointments: 1). The Asian restaurant … service and food were both inferior; and 2) Buffet at Chiriqui … very poor selection (1 day only).
2023년 10월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 25일
Dear Wendy,We are very pleased to receive your feedback as it is very important to us and we can see your satisfaction, which pleases us very much.Please be assured that we will follow up on your comments and address them with the relevant departments.We hope you will visit us again soon.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 - 너무 별로예요

Diana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible
2023년 10월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 24일
Dear Diana,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 - 너무 별로예요

Abayomi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

meliesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The management and staff work diligently to ensure everything is organized. The staff are efficient, helpful and professional. Had a great. No complaints
2023년 10월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 16일
Dear meliesha,We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

johanna 님, Kingston

가족 여행
좋아요: 편의 시설/서비스
I loved the amenities and the staff
2023년 10월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 11일
Dear johanna,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
El hotel se encuentra un poco deteriorado y el personal es poco amable
2023년 9월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 10월 6일
Apreciada Sandra,Ha sido un auténtico placer para nosotros recibir sus observaciones elogiosas y constatar que ha apreciado en gran medida diferentes aspectos del hotel que han contribuido a que su experiencia sea sumamente satisfactoria. Esperamos con entusiasmo su regreso y la oportunidad de brindarle una nueva y memorable experiencia en nuestras instalaciones. Le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Eunice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
pros - Great staff - The food was great, lots of options - Night shows Cons - The pool is very crowded all the time. - Checkin and checkout can be very slow
2023년 9월에 3박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2023년 9월 27일
Dear Eunice,Thank you very much for the fabulous review!It is an honour to be recognized as a good hotel. Also, our staff are thrilled when they learn their efforts are acknowledged, we thank you on behalf of our lovely team. We hope you will come back soon, Eunice.Kindest wishes,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

KATHERINE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel has not facilities to reach the beach for people with disabilities. The beach is not blue and transparent, it has litlle stones at the border.
2023년 9월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 27일
Dear KATHERINE,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are saddened to hear that your recent stay did not match your expectations in all aspects, as we are always maintaining a strong commitment to dedicated service. We look forward to sharing a better experience with you soon. Have a lovely day.Hotel Riu Playa BlancaOnline Reputation Manager

2/10 - 너무 별로예요

Daiya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pésimo- no es 4 ni 5 estrellas
2/5 - Pésimo hotel. La limpieza muy deplorable. La comida mala. Tragos con licor de mala calidad. Instalaciones viejas. Un hotel totalmente abandonado donde importa más la cantidad que la calidad. No volveré y no lo recomiendo
2023년 9월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 25일
Apreciada Daiya,Gracias por su comentario.Por otro lado, es inesperado para nosotros no haber alcanzado sus expectativas en lo que respecta al servicio de limpieza, dado que operamos bajo estrictos protocolos de higiene sujetos a supervisión constante.Nos entristece que se haya marchado con esas impresiones sobre nuestras instalaciones, y nos resulta sorprendente que no haya encontrado ninguna faceta que le haya complacido. Le invitamos a visitar nuestra página web, RIU.COM, donde podrá conocer nuestra extensa y variada oferta de hoteles, junto con información detallada sobre cada uno. Estamos seguros de que hallará la alternativa que mejor satisfaga sus requerimientos.Ojalá, en un futuro, nos vuelva a brindar una oportunidad de recibirle en alguna de nuestras instalaciones y, poder así ofrecerle una maravillosa experiencia. Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Irving

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen lugar para vacacionar.
2023년 9월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 18일
Apreciado Irving,Agradecidos nos sentimos con sus palabras.Es de básica importancia para nosotros, que nuestros huéspedes se sientan como en casa entre nosotros.Pues, nuestro objetivo, es saber que disfrutó de sus vacaciones en nuestras instalaciones y, observamos, que realmente, lo conseguimos.Le esperamos.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

6/10 - 괜찮아요

Valentine

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelebte
Todo estuvo excelente, sin duda volvería nuevamente.
2023년 9월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 13일
Apreciada Sandra,Muchas gracias por su reseña, Nos complace conocer que su estadía en nuestras instalaciones fue de su agrado y, además, nos encanta saber, que estuvimos a la altura de sus expectativas en tantos puntos que nos valora.Es por ello, que deseamos de corazón, que vuelva a visitarnos en cualquiera de nuestros alojamientos y le podamos así ofrecer una nueva e inolvidable experiencia entre nosotros.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

6/10 - 괜찮아요

Yulien Paz

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Hotel is a huge building, something that fits more a city hotel than a beach hotel. A LOT of people!! And this is because the hotel was made to be more profitable than comfortable for customers (I've noticed RIU hotels are pretty much like this one: big towers with a lot of rooms).
2023년 9월에 3박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2023년 9월 8일
Dear Yulien Paz,Thank you very much for choosing us for your holiday.It is very disappointing to read about this, since it is never our wish to make any guest’s holidays less than perfect.Needless to say, we appreciate you took the time to share your impression, so we can inform the management department.Best Regards,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was acceptable. The check in was very good, without any delay. The rooms are dated, but clean. The beds are very small, but comfortable . The maid service was wonderful, as was all the resort staff. The nightly entertainment was very good, but but with the same entertainers every night. The buffet was very good, with a good selection. We dinned in the Chinese & Italian restaurants, and both were just ok. The food was bland, and service was very slow. Overall, our experience was adequate.
2023년 9월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 8일
Dear Douglas,We would like to thank you for taking the time to share with us your comments and your experience during your last visit to our facilities, as they are very important for us to continue creating experiences for our guests.We hope to see you again soon in one of our facilities enjoying your holiday.We will certainly take your comments into consider and address them with the relevant departments.We hope to have you soon in this, your home.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien
2023년 8월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 6일
Apreciado Juan,Muchas gracias por su positiva valoración.Nos sentimos muy felices de haber recibido su visita, y, sobre todo, nos complace conocer que se marchara con esas agradables sensaciones.Esperamos volver a recibirle entre nosotros en breve y, poder ofrecerle así, una muy grata experiencia.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

6/10 - 괜찮아요

Cindy

좋아요: 직원 및 서비스
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Sita

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the property is immaculately well-kept and clean stuffs were always cleaning and on top of everything they were very friendly and helpful pleasant. My room was still my satisfaction, beautiful and comfortable food and drinks while in abundance. I definitely will recommend this place. Looking forward to going back again.
2023년 8월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 4일
Dear Sita,Thank you so much for choosing us!It was truly a pleasure to have had you with us and we kind words about our hotel are wonderful! We are glad you enjoyed your stay and would love to have you back again. Sincerely yours,Hotel Riu Playa Blanca Online Reputation Manager

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated and dirty
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

GERMAN 님, Bradenton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort facilities,beach a little rough for seniors. No too distant from Panama City, however if you hit rush hour the traffic is terrible.
2023년 8월에 5박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2023년 9월 5일
Dear German,We are so pleased to read that your experience was overall, positive.And we are very thankful for your excellent ratings. It is gratifying to read you enjoyed it.We look forward to welcoming you again soon.Warmest Greetings,Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Crystal

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service was not good at all
2023년 8월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 1일
Dear Crystal,Thank you for visiting us.We are glad to hear that you enjoyed your stay and we are pleased to note your feedback, as it is very important for us to know your impressions.Please come back soon to visit us at any of our facilities.Yours faithfully,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

Ely

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel overall. Staff was caring and courteous.
2023년 8월에 6박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2023년 8월 25일
Dear Ely,It makes our efforts worthwhile when we read that our beautiful guests enjoyed a much-deserved holiday.Thank you very much for your fantastic review, our staff feels rewarded.Wishing you a great day!Thank you for choosing us, see you soon!Kindest Greetings,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen servicio
2023년 8월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 8월 21일
Apreciado Sergio,Gracias por su comentario.Sinceramente, no se imagina la satisfacción que produce leer reseñas como la suya, de las que se deduce, lo que disfrutó entre nosotros.Observamos, que estuvimos a la altura de sus expectativas en los puntos que nos enumera y le agradecemos que nos lo haya hecho saber.Deseamos volver a disfrutar de su compañía en breve.Cordialmente, Hotel Riu Playa BlancaOnline Reputation Manager

8/10 - 좋아요

Oria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family vacation
The rooms, service, staff, entertainment are all excellent! However, there was an unacceptable and very scary issue on one of the evenings, there was a power outage in the area, and the electrical plant at the hotel took too long to start working. There were people trapped in the elevators for too long, including my daughter with her husband and 2 little kids. Then, the power went off several more times during the evening. We heard that the same issue has occurred in various occasions within the past days
2023년 8월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 8월 10일
Dear Oria,Thank you for sharing your wonderful review with us! While we are glad to read your compliments on our friendly staff, the comfortable accomodation and the excellent entertainment, we profusely apologize for the inconveniences you and your family faced on one day due to the described power outage in the area.This is an exceptional case and work has been done feverishly to fix this problem even if it unfortunately took a longer period of time. We hope that this did not discourage you from visiting us again at some point in the future should the opportunity come, and we promise you that we will make it better next time.Sincerely,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

Luis Camacho

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was awesome! Everything was conveniently located, the beach was super clean, the staff was helpful and friendly, and the food at the restaurants was plentiful and tasteful. Highly recommended!
2023년 7월에 6박 숙박함

2/10 - 너무 별로예요

Norida

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can’t believe this is a Riu hotel, there were bugs in our bed, the food wasn’t good, they over cook everything, property is in bad condition and everywhere smells like mold, you can’t even relax at the beach due to the horse ride guys, and the airport is 2 hours away.
2023년 7월에 5박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Manager 님, 2023년 8월 4일
Dear Norida,Thank you very much for choosing Riu and for sharing your feedback. We are saddened to read that despite our efforts and the goodwill of our staff, we have not been able to meet your expectations and you have not found anything positive about our hotel.Nonetheless, your review will be forwarded.Best Regards,Hotel Riu Playa BlancaOnline Reputation Manager

2/10 - 너무 별로예요

Yvonne

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We (group of 28) have stayed at RIU resorts before and have been very pleased. However, this Panama resort was a total let down, Our dilemma started with the mold found on our mattresses and pillows. My 2 year old grandson got sick on day 1, because the bed and bedding was full of mold and bacteria, but his parents will address further in their survey. The shower handles were unclean, the bath basin drains were sluggish, the floors looked and felt like they were mopped with grease, The room doors looked battered and in need of repair, the ice machine was dirty and had rust and lime scale build up on it, the hallways just look dirty and unclean, Overall, the place looked very unkept. The food was awful, always looks like day old food, only good thing was the oats porridge and cocoa (chocolate ) tea. Don't think we will ever return to RIU Panama. Chris the manager did his best to have our issues resolved, but it was a battle. With all this headache, no one has offered any compensation for our inconvenience,,, smh
2023년 7월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 8월 3일
Dear Yvonne,Thank you very much for staying at Riu and for sharing your feedback with us.As service is one of the key values of our company and we strive to make every effort to exceed all of our guests’ expectations, we are truly saddened to find that you weren't fully satisfied with your recent experience. We assure you that these are not the standards that are reflective of the hotel.Your concerns will be forwarded to corresponding departments with the purpose of improving and we really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu Playa BlancaOnline Reputation Manager

10/10 - 훌륭해요

GUILLERMO

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Había más personas de las que esperábamos. Hay instalaciones un poco descuidadas. Sólo hay una piscina con bar integrado y es exclusivo para adultos y uno que tiene niños y quiere tomarse algo, no puede hacerlo ya que los niños deben estar en las otras piscinas.
2023년 7월에 4박 숙박함
답변 제공: Riu Playa Blanca Online Reputation Management 님, 2023년 8월 3일
Estimado Guillermo, Le estamos muy agradecidos por haberse alojado con nosotros y su estupenda valoración.Sin embargo, lamentamos saber que su experiencia no cumplió con sus expectativas, ya que nuestro objetivo es hacer que su estancia sea memorable. Compartiremos sus preocupaciones con los miembros apropiados de nuestro equipo para mejorar y esperamos recibirle de nuevo en el futuro para una experiencia perfecta.Atentamente,Hotel Riu Playa BlancaOnline Reputation Management