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카르마 리프 여행 후기

3.5 out of 5
카르마 리프
Gili meno, Gili Meno, West Nusa Tenggara

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 71개 이용 후기 중 33개" "
평점 8 - 좋아요. 71개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 14개" "
평점 4 - 별로예요. 71개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 1개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Sajee 님, Australia

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location over looking the beach and close to all the main areas within the island. The expensive room we booked had a view of a construction site and not the view of the ocean and blue waters we were promised. After complaining we were moved to a smaller/cheaper room. No refund was given on the difference but 2 spa vouchers were. The spa was not good would have rather preferred a refund. The amenities and free water equipment is old (i.e., the kayak is not a kayak but a small boat, snorkeling equipment does not fit due to use and abuse). Bar waiters at most times are too busy distracted by girls in bikinis to get your order right.
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location, amazing staff. Could be some small improvements but you are on a tropical island so everything makes sense and was a great experience.
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

CAROL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was world class. The team tried very hard to please. Manuel is a great leader of this team and he motivates his team to excel in serving customers
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise with a caring staff
Not only is Gili Meno the symbol of paradise and quietness, this unique place tops the experience with nature-like high quality. Never have we encountered such an engaged staff, invested at the individual level in making the guests smile.
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for sunrise at 6am, u can sleep with the sounds of waves, mosquitos could be annoying.
2019년 6월에 1박 숙박함
답변 제공: Agus 님, 2019년 6월 26일
Thank you very much for your review, and look forward to welcoming back at Karma Reef in near future.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함
답변 제공: Agus 님, 2019년 6월 26일
Dear Mike, Thank you very much for your review and feedback

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
I found the front desk staff at times lacked attention to detail and not of a standard of such an expensive resort. Having said that the other staff were brilliant. Very friendly and accommodating. The exact opposite of the front desk. Building works were ongoing, which meant hanging out at the villa wasnt really an option. Not exactly peaceful. One of the bathrooms also smelt really bad. The resort was a little cut off and food and drinks as expected were very pricey. Food wasn’t always at a high standard. Our holiday was ok, however due to the issues above it wasn’t worth the money and I wouldn’t go back,
2018년 12월에 8박 숙박함
답변 제공: Prima 님, 2019년 2월 22일
Dear Guest, Thank you for your review, Your comment on our service is highly appreciated and action already taken to ensure your next stay is perfect. Best regards

8/10 - 좋아요

Emilie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super séjour
Séjour excellent. Personnel au top.
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Its nott the best place to stay
I guess it was much better place to stay before authorities storm the beach and ripped down private structures. We didnt expect to see construction works around. At least around this hotel. No privacy-people are walking around your tent, stuff are super fast or extremely slow, food -it depends. Overprised place, check the places that are much cheaper. In reality, they look beautiful and nice.
2018년 5월에 2박 숙박함

8/10 - 좋아요

Kylee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location location
Lovely location and friendly staff. However when we arrived we were told our room wasn't available and were transferred to another hotel which was more superior by far - very happy with that.

10/10 - 훌륭해요

Janiina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pariskunta lomalla
Vastasi juuri 3 tähden majoitusta niinkuin pitää. Aivan ihana henkilökunta ja ruokakin oli todella hyvää. Paikat oli jo vähän kuluneet, mutta Balilla suurin osa majoituksista on kuluneita. Ei mitään muuta kun hyvää sanottavaa ja isoin plussa oli kun majoitukseen kuului vesi, eli pullovedet ja myös oli isokanisteri mistä sai juoda kokoajan. Ja sekin oli loistavaa kun sai tilata oman bungalowin teranssille ruuat ja juomat. Paikan päältä sai vuokrattua polkupyörät millä oli kiva kiertää saarta. Ja oli myös kajakki ja sublaudat mitä sai käyttää. Myös oli ohjattua snorklausta millä mentiin veneellä tai kävellen hyviin paikkoihin. Kaikin puolin ihana kokemus! Ainiin ja ruoka oli aivan loistavaa !

8/10 - 좋아요

MaryKate

좋아요: 직원 및 서비스
A decent hotel, but not top quality for the island
We stayed in one of the two story bungalows at Karma Reef. There is a public small road/footpath that goes between the bungalows and the beach. So right in front of and next to our room was the road that had people making noise and horse cars (with bells!) going by, so not very peaceful. There was also unfortunately very loud house/techno music blasting until 2am from the neighborhood. While the hotel perhaps can't control the neighboring music, they should offer earplugs or something to alleviate the inconvenience. However, from 2am-6am the quiet sound of waves crashing was bliss. We found all the staff to be very helpful, ready with a smile and a helping hand. The food was good though pricey for the area. Breakfast included and delivered to your room is a dream. The hotel should provide fans for the bottom floor of the bungalows as it was quite hot and no way to escape without going upstairs to the bedroom.

10/10 - 훌륭해요

Frida 님, Uppsala

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiska dagar på Gili Meno
Vi bodde i en bungalow på stranden, det var perfekt! Båten kommer in precis framför hotellet. Man får ett bra välkomnande från hotellets manager som berättar om ön, så där får du all info du behöver. Superfin strand 3-5 min bort med fantastiskt turkost vatten. Ön är superlugn och endast för avkoppling, väldigt vackert. God mat på hotellet, men man kan få vänta lite (vid middagstid) och servicen på restaurangen är inte helt 100% men de vill ditt bästa iallafall.
2018년 3월에 3박 숙박함

6/10 - 괜찮아요

hingyiu

這個價錢可以接受
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Linn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ett paradis
Ett underbart och romantiskt hotell. Frukosten var helt enastående och det samma sak gällde personalen. Vi bodde i 5 nätter på Karma Reef.

10/10 - 훌륭해요

Munish 님, New Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved It!
This was our first time in Gilli,absolutely loved our stay here.Kudos to the hotel staff.
2017년 11월에 2박 숙박함

10/10 - 훌륭해요

Chris 님, GoldCoast, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel on this side of the Island
Awesome hotel that appeared to be on par if not the best hotel on Gili Meno. And in any case it is on the sheltered side of the island near the best beaches (the west side is the windward side and has a coral/shell beach rather then the eastern/southern sides which has the fine white sandy beaches) Staff there are awesome, friendly and the manager Manuel gives a great introduction and description of everything to do on the Island when you first arrive. Also this place would have some of the best food on the Island (Manuel will point out all the other restaurants which won't give you food poisoning). Only thing is that its probably a little bit more expensive then most other places, but with meals being $18-25 AUD then they are a bargain compared to what you would pay in your home town. NOTE - Make sure to contact ahead of time to sort out transport if you are flying into Denpasar. Certain times of the day public ferries have limited operating hours, and flying to Lombok and organising transport from there (will cost $120 AUD for the hotel to send a private boat/car taking 2 hours total) might be a better option then missing the public ferry If your flight arrives after midday
2017년 12월에 3박 숙박함

2/10 - 너무 별로예요

Bart 님, NL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad personnel and a garbage island
We asked kindly if it was possible to cancel even with extra costs. With the next email they cancel for us without any confirmations. Stay away from the gili islands , its full of plastic garbage / bottles and destroyed Koral reefs
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

August 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with outstanding customer service
Karma Reef was the highlight of our week off travelling Singapore, Bali and finally arriving in paradise at the Gili Islands. I could not rate this hotel highly enough and the staff were incredibly welcoming, friendly and super helpful. They gave us a map when we first arrived which highlights the areas of where to snorkel, dive and explore. We also ate at the hotel and the restaurant's choice of food was excellent - I highly recommend their fresh lobster! Rooms on the beach were an absolute delight and I woke up to the most incredible sunrise I've ever seen. Loved every second!
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5*
Amazing stay, enjoyed it so much at this hotel ended up staying an extra night. All staff so friendly, welcoming and helpful. Place clean and tidy with a perfect location would defiantly recommend. 5*
2017년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

em 님, england

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heaven on meno - truely blissful
Having visited meno on our honeymoon - we were spoilt!! Manuel the manager was extremely attentive and helpful, directing his friendly team to ensure we felt like royalty!! The food was delicious with loads of choice (don't miss the octopus!!), the staff were exceptionally friendly knowing us by name (shout out to yogi and Tika), the rooms were perfect - great view of sunrise, aircon
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise beach bungalows - loved it here
I booked here for a three night birthday treat on my travels. It is the nicest set of beach bungalows on the islands. I am so happy with my stay. Staff are all so happy and helpful, the manager goes the extra mile to ensure you are enjoying your stay. The bungalows are in my opinion a perfect size and the decor is lovely. I was very comfortable here. The view from both my bedroom balcony and lounge was that of the crystal clear waters, gili air and lomboks mountains in the distance- it is rather dreamy! The breakfast is really good here and having eaten several meals all of their food is top quality. Yes the food is expensive but it's an island and a nice resort so you should expect this. If I had more budget I would stay here much longer, but alas I have to move on. I would recommend here in the bungalows (didn't fancy the tents much) whole heartedly. I had a wonderful relax and unwind time here... I hope that you do too.
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Friendly staff, all needs catered for and more. Recommend 100%
2017년 5월에 7박 숙박함
답변 제공: Karma Reef Manager 님, 2017년 6월 13일
Dear Kevin, Thank you for sharing your positive feedback about your stay at Karma Reef Gili Meno. We are delighted to read that you have thoroughly enjoyed your experience. We look forward to welcome you again in the future. Kind regards, Manuel - General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Karma Bliss
Lovely people who are genuine. Hard to find such sincerity in people these days.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great getaway
Beautiful hotel, stunning views, very relaxing, excellent service.

10/10 - 훌륭해요

Ella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PERFECT Stay! very luxury
AWESOME!!!!! Perfect Boutique Hotel, the staff was wonderful. They make you feel so welcome. The Private Villa was amazing and also the normal room wich I had for 1 night. Will go back again for sure :-)

4/10 - 별로예요

Martin Torp

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Myggebefængt hotel
Der var så mange myg på værelset, at vi var nødsaget til at flytte til et andet hotel.

10/10 - 훌륭해요

antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Miglior hotel di Gili Meno ma non economico
Migliore hotel dell'isola supportato dal l'ottimo manager svedese!

8/10 - 좋아요

Edward

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스

6/10 - 괜찮아요

Kimberly

좋아요: 청결 상태
별로예요: 객실의 편안함
Honeymoon stay
My husband and I stayed 2 nights in one of their beach huts and were disappointed. While the hut is clean and quaint it was right in the harbor so there was a lot of traffic right outside and locals sitting there all day. The AC also hardly worked in the accommodations so we were uncomfortable all night as there was no airflow. I will say the restaurant at the hotel was very good. Staff at the desk was nice but inexperienced. Overall for the cost compared to others on the island I'm not sure it was worth the $

8/10 - 좋아요

Chia-Ling

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place but need to improve their service.
It's nice place! but Karma Reef should improve their service. At first, we stayed in bungalow, there is no AC remote controller, we called them 3 times to let them know it, Karma Reef stuff only said : we will send someone here. But still nobody to fix the problem. My hubby go to reception almost 30 minutes, they start to help us to change the room and tell us their GM will discuss it at 5pm. We spend a half of day to check in, change the room and go back to reception to wait GM, but GM is not here………

10/10 - 훌륭해요

Søren

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Eksotisk men ikke luksus
Super fint hotel, dog lever standarden ikke op til prisen, hvis vi kunne vælge om, ville vi tage deres nye værelses typer, som er telte. Udendørs badeværelset var desværre besøgt at karkerlakker.

6/10 - 괜찮아요

Pocky 님, ジャカルタ

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
ビーチとても近いロケーション
Sea Tentに2泊。海が近く、食事も美味しく色んな席があってよかった。 たまたま波が高い気候だった為、波の音がかなり大きかった。部屋やシャワーの床の隙間が結構空いてるわりに虫は全然いなかったけど、ちょっと落ち着かなかった。アニメティー少なかったのは期待外れ。

8/10 - 좋아요

Dennis

별로예요: 직원 및 서비스
Prettig verblijf met een aantal kanttekeningen
Gili meno is een fijn eiland. Strand voor het hotel zou beter onderhouden kunnen worden. Ondanks airco bleef de kamer warm. Let op dat de huur van snorkeluitrusting, fietsen en restaurant een stuk duurder is dan in de omliggende tentjes. Verder een prettig verblijf gehad.

6/10 - 괜찮아요

André 님, são paulo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Tranquilo e lindo.
Ficamos no hotel 3 dias, tivemos uma série de problemas com o Ar condicionado e com o banho quente,a equipe sempre buscou nos ajudar na solução do problema, o que foi muito bom, o hotel não possui fresh water como em toda a ilha.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Strandzelt direkt am Meer
Das Hotel ist sehr schön mit direkter Strandnähe. Das Personal ist freundlich und die Zimmer waren sehr sauber. Würde das Hotel jederzeit wieder besuchen. Das Frühstück war auch sehr zu empfehlen.

8/10 - 좋아요

Tanguy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스

8/10 - 좋아요

Jesper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Karma Reef Manager 님, 2016년 6월 25일
Greetings Jesper, Thank you for taking the time to rate us on Hotels.com, we hope to welcome you back soon. Arturo Reguero Kama Reef & Beach Club Manager

6/10 - 괜찮아요

Meredith 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, but our part under construction
Beautiful hotel and location. Great, attentive staff however there was some construction while we were there that was really disruptive.
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Greeting Meredith, I am glad you found our location and staff great, I feel deeply sorry we were under construction during your recent stay. Please accept my sincere apology.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
素晴らしい
とても素晴らしいホテルでした。ボートの発着場から近く移動がとても楽でした。スタンダードルームはしっかりしたテントのような作りでしたが、エアコン完備、バスルームも清潔でした。ギリ3島のホテルはホットシャワーが使えるところは少なく、海水シャワーのホテルもあると聞いていましたが、真水のホットシャワーが使えました。ドライヤーの風力も十分で嬉しかったです。コンセントの差込口がたくさんあるところが地味に一番嬉しい点でした。チェックインが早かったためかオーシャンビューの部屋に宿泊でき、部屋のバルコニーにあるベンチとハンモックタイプのベッドに寝転びながら海を眺めお昼寝、最高です。ホテルにはコーディネーターが常駐しており、アクティビティーから食事まで全てサポートしてもらえます。とても気の利く素敵な男性でした。ただ一つ残念だったのは、対岸のギリアイルからクラブミュージックが夜通し聞こえてきてうるさかったことです。ギリメノ自体はとても静かな島なので残念。翌日、コーディネーターの方も心配してくれ、今夜は耳栓を貸すよと言ってもらえました。ギリを訪れる際はまた利用したいと思います。
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Dear Valued customer, Thank you for taking the time to post your review on Hotels.com, we are delighted with your feedback. I am glad you found our Location, view and overall experience satisfactory. We hope we can welcome you back in the near future. Kind regards, Arturo Reguero Karma Reef & Beach Club Manager

10/10 - 훌륭해요

Amalie Vilhelm 님, København

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Topklasse!
Mit ophold på Karma Reef var enormt behageligt! Vælg en privat hytte, og få en oplevelse for livet. Servicen er i top, og fra hotelstranden kan du gå direkte ud, og snorkle med havskildpadder.
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Dear Amalie Vilhelm, Thank you for your positive comments about our resort and beach. We are glad to hear you enjoy your snorkeling experience and paradise will always be here waiting for you, I hope we can welcome you back soon. Best regards, Arturo Reguero Karma Reef & Beach Club manager

8/10 - 좋아요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Dear Anders, Thank you for taking the time to rate us on Expedia. We hope to welcome you back in the near future. Kind regards, Arturo Reguero Karma Reef & Beach Club Manager

8/10 - 좋아요

Camille 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely amazing stay there, highly recommended!
Karma Reef is definitely the best in the Gili Islands, the rooms are amazing, the views are to die for, the staff is extremely professional and will go the extra mile to make your stay unforgettable. The food is fresh, the cocktails always refreshing, the beach/rest areas very comfortable, the only thing we find annoying was the constant loud music from morning to late in the evening, as it tends to spoil the peacefulness of the trip, but which was lowered upon request. This being said, the rest was absolutely amazing and we had an extremely pleasant and relaxing time there, we will definitely come back again soon!
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Greetings Camille, Thank you for taking the time to comment on your experience. We take all guest feedback to heart while we are always looking to improve our offered services. Our team is eager to provide services at the highest standards, if for whatever reason this was not up to expectations during your visit, we sincerely apologize. Regarding the music volume we always try to find balance between the customers that come to spend the day in our beach club and our guest in house that would prefer to be more quite. We are looking forward to welcome you back. Best regards, Arturo Reguero Karma Reef & Beach Club Manager

10/10 - 훌륭해요

Anne 님, Århus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt
Helt igennem fantastisk.. Det bedre hotel på hele meno uden tvivl.. Super personale og de skønneste hytter. Kan virkelig anbefales til ren og skær afslapning.
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Dear Anne, We are delighted with your feedback, thank you for considering our resort as the best on the island. We hope to see you back soon to continue with your relaxation. Best regards, Arturo Reguero Karma Reef & Beach Club Manager

6/10 - 괜찮아요

Juan Carlos

별로예요: 숙박 시설 상태 및 시설
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
Querido Juan Carlos, Le agradezco de corazón su colaboracion en Hotels.com, me habria gustado saber algo mas sobre como podriamos mejorar nuestros servicios de cara al cliente. Esperamos verlo pronto. Un saludo de corazón, Arturo Reguero Karma Reef & Beach Club Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sehr romantische offenes Bungalow mit Blick auf das Meer
답변 제공: Karma Reef Manager 님, 2016년 4월 14일
Greetings Anonymous, Thank you for your positive feedback about our resort. We are glad you consider us as the perfect romantic getaway. We hope we can welcome you back soon. Best regards, Arturo Reguero Karma Reef & Beach Club Manager

10/10 - 훌륭해요

FABIENNE 님, Angers

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Merveilleux séjour
Endroit magnifique, vue de la chambre exceptionnelle restauration délicieuse seul bémol la plage est petite
답변 제공: Karma Reef Manager 님, 2016년 6월 18일
M. Fabienne, Nous vous remercions pour vos commentaires positifs au sujet de notre emplacement et la nourriture, nous sommes en train ouvrent un nouveau côté de la plage pour être en mesure de servir à l'ensemble de nos clients. Je vous serais reconnaissant si vous revenez nous rendre visite bientôt. sincères amitiés, Arturo Reguero Karma Reef & Beach Club Manager

6/10 - 괜찮아요

kellie 님, tamworth NSW

좋아요: 청결 상태, 객실의 편안함
focus on why you booked this property and island
my first impressions of this island and resort were not what I expected . Having to take own luggage off the launch into the water and negotiate the so called steps up to beach was not the best start. There was no greeting to the island and was guesswork on what to do or where the reception was. The island has alot of growing up to do but I also need to remind myself that is one of the reasons I booked it in the first place. The bungalow has a sense of romance about it and took a bit to get used to the layout and to relax. The bedroom is upstairs and the bathroom downstairs with the living area downstairs and open/unsecured. The beach area is terrible (I understand that their beach area is under a programme to fix but it seems to be a long process) and we spent most of our time outside of the Malalia bungalows as they fixed up the beach area every morning - the accommodation at Malalia is also a third of the price of the Karma . I think the Karma is overrating itself in comparison to what is available on the island. There was a party hosted at this resort however it only went to midnight and didn't cause much of a disturbance. our holiday was in a quiet season and not alot of tourists about - compared to other Bali destinations ,my daughter and i had an overall distinct feeling of not being entirely welcome - a little like only just being tolerated. The staff at the Karma and Malalia were always pleasant and helpful and the more we had contact the friendlier they became
답변 제공: Karma Reef Manager 님, 2016년 4월 15일
Dear Kellie, Thank you for your review of our hotel. I understand your stay was not as pleasant as you expected. I feel deeply sorry there was no one to greet you and your daughter on your arrival to Gili Meno. Rest assured we take all customer feedback's very seriously and I encourage you and your family to give us another chance in the near future, we will certainly address the issue right away. We are currently running daily maintenance to make sure this never happen again. I hope that next time you travel to the area we can "wow" you. Best regards, Arturo Reguero Karma Reef & Beach Club Manager