The accommodations were good overall. Though we booked a room with two double beds, when we arrived at the hotel, we were given a suite with one queen bed. They said they could change the room but only if we paid additional money per night. They also said we could have a roll away for free. Neither option was sufficient and the staff were neither pleasant nor accommodating during that process. Additionally, we briefly misplaced our umbrella downstairs in the lobby. It had been put in lost and found. However, when we asked a staff person near where we left it she just acted like she had no idea about any umbrella and was very in accommodating or sympathetic. She also didn’t mention that if we didn’t find ours we could borrow one from the hotel.
The room and items in the room showed signs of wear and tear. The need was not comfortable.