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오요 더 브리지 하우스 호텔 여행 후기

3 out of 5
오요 더 브리지 하우스 호텔
Reigate Hill, Reigate, England

이용 후기

6.0
평점 10 - 훌륭해요. 501개 이용 후기 중 47개" "
평점 8 - 좋아요. 501개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 501개 이용 후기 중 136개" "
평점 4 - 별로예요. 501개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 501개 이용 후기 중 84개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

6/10 - 괜찮아요

Anita

가족 여행
좋아요: 편의 시설/서비스
Parking fine. Bathroom needs updating. Nice gesture of tea, coffee, biscuits and toiletries.
2024년 4월에 1박 숙박함

8/10 - 좋아요

DAVID

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Second stay, convenient for us as another late arrival at gatwick, this time only got to hotel at 0130, no problem.basic, but clean and welcoming
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Dharmesh

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was uncomfortable. Felt itchy throughout the night. Extremely outdated hotel. Needs a full renovation. Shower had no pressure Toilet was leaning and could it all night. Rooms were extremely cold. Walls are super thin could hear next door talking at 3am.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff really pleasant and helpful; very grateful for their help and assistance during the stay. The general standard of the hotel was OK. Our room was clean and beds comfy (but i like soft matress) but bathroom grim, with a shower barely usable as water too hot, or a trickle if not so hot. Could not get live TV, only radio on a TV app. No lift..quite a few stairs. I wouldn't stay again.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 직원 및 서비스
The hotel was fine as i needed at short notice and econmy. As i don't drive it was 25 mins walk from the station. And uphill. All of which does not detract from the friendly helpful greeting and the basic but very clean room (they might want to have the bank at the rear of the hotel cleaned!) If youre driving and want a basic stay ovenight without Gatwick prices

2/10 - 너무 별로예요

Andretto

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken, loose bathroom floor tiles with dirty grout. Shower water pressure barely comes out of the shower head on its most powerful setting, hardly a dribble on the weak setting. Corridors stank of sewage like an open drain. Highly unrecommended.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스
Generally fine so no problems
2024년 3월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jakob

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Linda 님, Stoke-on-Trent

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So a great atmosphere and amazing staff, even when it ead 11 pm
2024년 2월에 2박 숙박함

8/10 - 좋아요

DAVID

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Ability to book in 24/7. Rooms are quite dated, but clean. All lights & sockets (some with usb) worked. Bit concerned about party noise when we arrived at midnight, but room was well away. For the rate its fine - we flew into Gatwick and used it to rest overnight, its only 20 minutes from South Terminal and free parking.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm welcome, big room with view, very clean. Convenient location for M25 and Reigate.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Gemma

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel needs Alex Polizzi to visit
On arrival hotel was very dated, they were setting up for 3 different parties so lots of chaos in reception and out the front. We were told breakfast would not be available in the morning because of the functions. Room was large but very dated. Carpet full of stains and clumps of black hair all over obviously hadn’t been hoovered properly. Bathroom was clean however the shower did not work hardly at all, the handle to change the flow had snapped off so i had the tiniest flow of water to try and wash my hair. Worst shower i have ever had. Turned the aircon on as it was stuffy but quickly turned it off as it smelt. Bed was very comfy and clean that was the best part. Could only get bbc 1 and bbc2 on tv,
2021년 9월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 9월 20일
Hi, Gemma! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you pay for
Tired, dirty and in desperate need of refurbishment.
2021년 9월에 1박 숙박함
답변 제공: Jane 님, 2021년 9월 12일
Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jane!

6/10 - 괜찮아요

Jenna

출장 여행
별로예요: 직원 및 서비스
Last minute cancellation
My booking was cancelled by the hotel the day before due to ‘unforeseen circumstances’ leaving me in a difficult situation having to book another hotel last minute. As I was looking for another place to stay, I saw this same hotel available at double the price. So the hotel had cancelled my stay so that they could charge a higher price. I contacted the hotel to complain but got nowhere- terrible customer service avoid booking here!
2021년 9월에 1박 숙박함
답변 제공: Jon 님, 2021년 9월 10일
Hi, Jenna. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jon

4/10 - 별로예요

Chris

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor stay
I would not recommend staying at this hotel. It is like something out of the 1970's. Needs to be knocked down. Room was the furthest room possible. Bar not open in the evening. No water in the bathroom and a very cold shower in the morning.
2021년 9월에 1박 숙박함
답변 제공: Jane 님, 2021년 9월 11일
Hi, Chris! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

4/10 - 별로예요

Kerri

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Honestly….you couldn’t pay me to stay here again. Which is a shame because the staff are really accommodating and friendly. It’s just that it was so unclean,
2021년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 9월 17일
Hi, Kerri! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

8/10 - 좋아요

A

좋아요: 직원 및 서비스
Clean and tidy and helpful staff Shower could have been a bit more forceful and tv only had a few channels
2021년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 9월 17일
Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Ivy

2/10 - 너무 별로예요

Andy

별로예요: 직원 및 서비스
2021년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 9월 17일
Hi, Andy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Won't be staying again.
We booked the deluxe double - £72. The lights in the room didn't work and the TV didn't work. Went to reception they gentleman informed us that of the two other deluxe rooms that they had - one was booked and the other TV didn't work either. We were given a standard double - with no refund on the price difference. The gentleman on reception was nice enough. The room was very run down. Bathroom walls and doors were wooden panels and were gross - split, clear damp and just dirty. The Bed was uncomfortable with greasy handprints on the headboard. On leaving the room - after a bad night's sleep we found woodlice crawling around the carpet. Absolutely disgusting.
2021년 8월에 1박 숙박함
답변 제공: Tim 님, 2021년 8월 23일
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Ammy 님, 2021년 9월 17일
Hi, Chris! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

2/10 - 너무 별로예요

Sherri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting hell hole
This hotel needs to be shut down ! It’s absolutely disgusting and I wouldn’t let my dog sleep in those rooms ! The corridors smelt disgusting, dead moths on the floor including our room ! Our room was damp cold and extremely dirty ! The tv did not working in any of the rooms and it has been like this for months, I did not stay here I asked for a refund and the manager would not give me one , I had to find somewhere else to stay adding cost on to my stay ! Absolutely disgusting dirty hell hole that needs shutting down !
2021년 8월에 1박 숙박함
답변 제공: Andre 님, 2021년 8월 9일
Apologies for the problems you had faced, Sherri! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Andre

2/10 - 너무 별로예요

Emma

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a flag ship terrible I want a refund
This site should not be on your web site it is misrepresented it is really poor quality we had to leave ans couldn’t stay Telephone number on your site for the hotel didn’t work and only managed to get through to Indian call centre
2021년 7월에 2박 숙박함
답변 제공: Cheshta 님, 2021년 8월 3일
Hi, Emma! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - 너무 별로예요

Caroline

별로예요: 직원 및 서비스
2021년 7월에 2박 숙박함
답변 제공: Cheshta 님, 2021년 9월 17일
Hi, Caroline! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Ivy

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never go to OY0 Bridge House
The hotel was dismal right from reception through to and including the room. The corridors were a rabbit warren if wirn oyt caroets abd stairwelks, windiws wedged ooen, blinds blown inside out, buckets collecting rain water through ceilings. The room had a very broken mirror wardrobe, unusable with an upright runner hanging into the room, broken bathroom floor tiles and threadbare carpet, with an extremely rusty unkempt balcony. Smelt musty, with cigarette smoke smelling pillows Enough said ....
2021년 7월에 2박 숙박함
답변 제공: Cheshta 님, 2021년 8월 18일
We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ivy

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very tired 40 rooms only 3 occupied. Our room was a deluxe. The mirror wardrobe door was broken and cracked. A floor tile in the bathroom was loose and broken and so was a trip hazard and could cause cut feet,. The light above the mirror in the bathroom didn't function and a ceiling light was also not functioning. One bedside reading light didn't work. Only positive was the standard of breakfast and the waiter was very pleasant and helpful.
2021년 6월에 1박 숙박함
답변 제공: Marie 님, 2021년 6월 22일
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was unlocked and stank of tobacco smoke so unusable. There was only one other room untenanted with a note at the front desk 'Bed is not good". The mattress sank 4 inches so not usable. We had to go elsewhere. Prateek Gurung at the front desk was very helpful and apologetic. I trust Expedia will grant us a refund.
2021년 6월에 1박 숙박함
답변 제공: Gabi 님, 2021년 6월 15일
Sorry for the unpleasant experience you had with us, Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Gabriel!

6/10 - 괜찮아요

실제 이용하신 고객

Bar choice extremely limited. Shower wouldn’t work properly- had to have cold/tepid shower!
2021년 6월에 1박 숙박함
답변 제공: Brian 님, 2021년 6월 4일
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Brian

4/10 - 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Leo 님, 2021년 5월 30일
Hi, Gary! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 - 너무 별로예요

Glenn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Better facilities camping
Check in, didn't have the room i paid for but did give me a larger room. No wifi available apart from in grotty reception area. TV was useless, BBC1 & 2 but as the staff explained to every guest who complained, it was due to the weather! All 5 days? No Covid brief or measures in place and no cleaning anywhere. Car parking is free if you can get a space not full of broken beer bottles. Others complained of no lights, no showers and the list go's on. Non of the staff are capable of making a decision regarding complaints no refund offered. Hotels.com need to validate these dumps before advertising on the website.
2021년 5월에 5박 숙박함
답변 제공: Arthur 님, 2021년 5월 30일
Hi, Glenn. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Arthur

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was all terrible and I moved out after one night of what should have been four. I am currently awaiting a refund
2021년 5월에 4박 숙박함
답변 제공: Marie 님, 2021년 5월 26일
Hi, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Marie!

6/10 - 괜찮아요

Jasen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Jack 님, 2021년 5월 21일
Hi, Jase. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jack

6/10 - 괜찮아요

Vimal

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Decent cheap stay
Well, I stayed in a double room. It was quite cheap stay, not expecting much. The carpet was really old and not very clean. Bathroom was decently clean. Stayed overnight and it was comfortable.
2021년 5월에 1박 숙박함
답변 제공: Marie 님, 2021년 5월 19일
Hi, Vimal! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Okay stay
Fine for one night.
2021년 5월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 5월 9일
Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, Jacob

4/10 - 별로예요

GARY

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First and last time
Cleanliness was at a minimum, certainly no deep clean anti CoVid in evidence. Trying to get hold of their self proclaimed excellent customer service was a nightmare, going through a whole automated procedure to get cut off...everytime...on a direct line number? Non of the TV 's were working, I got told it was the one in my room that was faulty, yet talking to my work colleagues the next day, none of theirs were working either. One morning I was half dressed in my room and a member of staff just walked into my room. His excuse was he didn't kno anyone was in there. Another evening I returned to my room and the door was open...not just unlocked...it was open. I would have to be exceptional desperate to use this chain again. First and last time.
2021년 4월에 4박 숙박함
답변 제공: Cheshta 님, 2021년 5월 6일
Hi, Gary! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Jacob

4/10 - 별로예요

Dan

별로예요: 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 5월 3일
Hi, Dan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jacob

4/10 - 별로예요

GARY

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
nightmare
Bed was soft and worn out tv didn't work customer service was a nightmare to get hold of one moring a member of staff just came into my room another evening i found my door unlocked
2021년 4월에 3박 숙박함
답변 제공: Leo 님, 2021년 5월 3일
Hi, Gary! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Alex

6/10 - 괜찮아요

실제 이용하신 고객

ok
2021년 4월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 20일
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

8/10 - 좋아요

Tess

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A little gem at a great price
Great service, staff couldn't do enough for me - when I locked myself out of my room the receptionist just laughed and came with me to let me back in. Parking is great - right in front of the hotel and FREE a bonus in Reigate. Location is great for hiking (over the bridge to the Downs which take you to Denbies/Box Hill and well beyond. Wifi was good - TV didn't have all the channels but enough to keep me entertained. Phone wasn't working but not an issue for me. Hotel a shabby - could do with a facelift, but rooms clean and unusually spacious with everything you would need (except a fridge) and I got a double with a south facing balcony which was great as weather was unusually glorious for the time of year. Kettle in room with plenty of tea/coffee/ biscuits. Best of all was the price - splendid value. Would definitely stay again
2021년 3월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 1일
Hi, Tess! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel is terrible - super cold, old, dated, no internet, no TV, no phone working, no room service, no working hair dryer, no soap and shampoo in the shower when I first arrived, no receptionist available I had to call him, mattress is cheap and bad quality. Rather than a review, I should request a refund!
2021년 3월에 2박 숙박함
답변 제공: Leo 님, 2021년 3월 27일
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Marie 님, 2020년 12월 22일
Hi, Daniel! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Marie!

6/10 - 괜찮아요

Jason

출장 여행
좋아요: 직원 및 서비스
After I’d checked in the receptionist then said ‘oh yes, I forgot to tell you there is no tv or internet in the hotel as it’s not working’ As nowhere open due to lockdown it was a long boring night. Apart from that it was an ok stay
2020년 12월에 1박 숙박함
답변 제공: Bella 님, 2020년 12월 19일
Hi, Jason! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Bella!

8/10 - 좋아요

James

2020년 12월에 1박 숙박함
답변 제공: Leo 님, 2020년 12월 20일
Thank you for rating us highly, James! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Barbara

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not even a hostel.
Stunk of weed, spoke to reception they said they were aware that they had a drug problem. No wifi. Told it would be fixed in the morning, no wifi at all. Bed was about 50 years old, no hot water, shower had no pressure to work. Do not stay here.
2020년 11월에 2박 숙박함
답변 제공: Bryce 님, 2020년 11월 24일
Sorry for the inconvenience, Brian! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Bryce

4/10 - 별로예요

Adam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: James 님, 2020년 10월 26일
Hi, Adam! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, James!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 10월에 1박 숙박함
답변 제공: Leo 님, 2020년 10월 25일
We appreciate your feedback. Have a wonderful day ahead. Regards, Alex

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 10월에 1박 숙박함
답변 제공: Dewi 님, 2021년 5월 15일
Thank you for sharing your seamless experience, We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No tv, no bar, internet slow, building smells and needs a drastic update. One way road due to road works makes access a nightmare and if you miss it you set for a 20 minute detour each time. Avoid until roadworks competed.
2020년 10월에 1박 숙박함
답변 제공: James 님, 2020년 10월 19일
Hi, Mark! We are sorry for the unpleasant experience you had with us. Your feedback has been duly apologetic noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, James!