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예약 가능 여부 확인

러틀랜드 홀 호텔 여행 후기

4 out of 5
러틀랜드 홀 호텔
North Oakham, Oakham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 811개 이용 후기 중 307개" "
평점 8 - 좋아요. 811개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 811개 이용 후기 중 117개" "
평점 4 - 별로예요. 811개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 811개 이용 후기 중 19개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Surprised this is 4 star. No bedside lights. When we were eating our evening meal there were crumbs on our bench seat. Spa not available. Parking near our accommodation limited. On the booking into the hotel there was a spelling mistake on the form. The staff and evening meal were both excellent.
2024년 3월에 2박 숙박함
답변 제공: Cameron 님, 2024년 3월 31일
Dear Chris,Thank you for taking the time to share your feedback with us. I am sorry that we fell short of your expectations on this occasion, but I am so glad that the team and your dinner made a positive impression.Kind regards,Cameron Ellson

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and wonderful views
2024년 1월에 1박 숙박함
답변 제공: Cameron Ellson 님, 2024년 1월 28일
Dear Tony,Thank you for leaving this review! I'm so glad that you got to enjoy the beautiful location. We hope to welcome you back again soon.Kind regards,Cameron Ellson

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스
The hotel is built in several distinct blocks with many stairs between them. Not good for those with limited mobility.
2024년 1월에 2박 숙박함
답변 제공: Cameron Ellson 님, 2024년 1월 28일
Dear Richard,Thank you for taking the time to leave this review. We hope to welcome you back again at some point, so please do inform us of any mobility issues and we will be able to make suitable arrangements for you. Our golf buggy is always available to transport you from building to building in style!kind regards,Cameron Ellson

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel apart from dinner
We stayed for one night in between Christmas and new year. The room was lovely as per usual. Our only complaint this stay related to Blossoms restaurant and the front of house. We made our way up to the restaurant at around 7pm. We only wanted some bar snacks (chips or small plates.) only to be told they are fully booked and can’t also make bar food. For a 4 star hotel, I found this pretty poor. You should be able to cater for all guests regardless. Especially when your hotel is in the middle of no where leaving other eating alternatives non existent. We sat in the bar and had a few drinks. Neither the restaurant or bar was busy. Not sure what they call fully booked but there were countless empty tables, even the larger 4’s only had two people sat at it. The only big party was a birthday tucked away in a private dining area. Not exactly difficult to look after. We had to settle for eating some crisps and making our way back to the room. Breakfast the next morning was perfect. The hotel just seems to struggle with evening shifts for some reason. We prob won’t stay again after this experience. We would chose a place in Stamford so we can walk to an alternate dining facility.
2023년 12월에 1박 숙박함
답변 제공: Cameron Ellson 님, 2024년 1월 3일
Thank you for taking the time to share this feedback. Please contact me on dm@rutlandhall.co.uk to discuss your points further. Your review was posted anonymously so I am unable to look into your comments in detail.Look forward to hearing from you.Kind regards,Cameron Ellson

10/10 - 훌륭해요

DJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cameron Ellson 님, 2023년 12월 20일
Dear DJ,Thank you so much for scoring us a 10 out of 10! We hope you enjoyed your stay here at Rutland Hall Hotel and hopefully we will be able to welcome you back again soon.Kind regards,Cameron Ellson

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is beautiful, our suite was well presented and spotlessly clean
2023년 12월에 1박 숙박함
답변 제공: Cameron Ellson 님, 2023년 12월 20일
Dear Richard,Thank you for sharing your feedback with us! I hope you enjoyed your stay at Rutland Hall, and hopefully we will get the opportunity to welcome you back again soon!Kind regards,Cameron Ellson

4/10 - 별로예요

beverley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Won't be going back
Tiny dark room double bed, lumpy pillows. Food and drink over priced I had Pork belly which was chewy with a thick layer of unrenered fat on top and the dauphinoise potatoes and veg were raw the desert was vanilla cheesecake which had no taste, my husband had a cheeseboard with stale cheese. Poor selection of beers. Lovely location
2023년 11월에 2박 숙박함
답변 제공: Cameron Ellson 님, 2023년 11월 17일
Dear Beverley,Thank you for taking the time to share your feedback with us. I am sorry that the hotel did not meet your expectations on this occasion. It is a shame to read your comments about the food, as we usually receive very positive feedback. I am glad that you enjoyed the overall location, so hopefully you got to make the most of your stay with us.Kind regards,Cameron Ellson

10/10 - 훌륭해요

Joanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect Rutland getaway.
We chose this hotel as we were a group of friends meeting up from various locations. The hotel is lovely and the waterside location stunning. We were given a private room for our group meal. No complaints that I was aware of. Very good breakfast. Plenty of choice from cereals to yoghurt and fruit and full English and pastries. The hotel is the perfect spot for exploring Rutland Water and the local area.
2023년 11월에 2박 숙박함
답변 제공: Cameron Ellson 님, 2023년 11월 17일
Dear Joanne,Thank you so much for sharing this wonderful feedback. I'm delighted that you got to enjoy Rutland in all it's glory. We do hope you'll get the chance to meet up as a group and visit us again soon.Kind regards,Cameron Ellson

8/10 - 좋아요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Cameron Ellson 님, 2023년 11월 18일
Dear Richard,Thank you for scoring us an overall 8 out of 10. We hope to welcome you back again soon.Kind regards,Cameron Ellson

10/10 - 훌륭해요

Mrs S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend at Rutland Hall Hotel
The hotel was excellent, great food and drink, very clean room, high standard of hygiene and all the staff very friendly and helpful! Beautiful views across Rutland water at different points of location. There are a lot of steps in various parts of the grounds which you need to be careful on. Overall, a lovely place to stay 😊👍
2023년 10월에 2박 숙박함
답변 제공: Cameron Ellson 님, 2023년 10월 29일
Dear Mrs S,Thank you for sharing this fantastic feedback! I'm so glad that you got to experience the excellent food and drink offerings whilst you were here. We are also very fortunate to have such a dedicated and hard working team here, so thank you for highlighting them too.Kind regards,Cameron Ellson

8/10 - 좋아요

Joanna

단체 여행
좋아요: 청결 상태, 객실의 편안함
Okay
It’s an ok hotel. We thought we’d be staying in the stately home part, but we’re in a building behind which was a bit soulless. I don’t see how it can be called a spa hotel as the pool is like a leisure centre pool. We couldn’t get any treatments and no lake view as advertised when I booked. The staff are nice however and helpful and the breakfast was lovely and the room comfortable and clean.
2023년 9월에 1박 숙박함
답변 제공: Cameron Ellson 님, 2023년 10월 29일
Dear Joanna,Thank you for sharing your feedback with us. Your comments about the pool and spa facilities will certainly be taken on board. There are a lot of exciting projects on the horizon, so we would love to welcome you back in the near future so that you can experience these. Seeing lovely comments about our team, and the restaurant meals in particular is very much appreciated. Thank you.Kind regards,Cameron Ellson

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tight parking when hotel full.
2023년 10월에 2박 숙박함
답변 제공: Cameron Ellson 님, 2023년 10월 29일
Dear David,Thank you for passing on your feedback. I'm sorry that you found the parking accommodations to be a challenge during your stay. If you do visit us again, please book directly with us and we will be able to advise on the best solutions for you. Kind regards,Cameron Ellson

6/10 - 괜찮아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was different - a very nice setting. I thought the room a little dark even with the lighting on.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
Website and reality very different. Better standard room in premier inn and dinner expensive and so overspiced. Jacuzzi non operational and all facilities in separate buildings so excellent for getting wet between activities
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The grounds were very nice, not having a restaurant in the beautiful hotel is a minus. With all the lodges, The Blossoms restaurant feels a bit like Butlins, I think for people staying in the hotel without children it would be nice to have a separate restaurant, its not what we expected at all, car parking is very limited as well, which with all the grounds around Rutland more parking is needed. On the whole dissapointing, it just seems to be geared for the masses not couples.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad
Great location, a little tired, no air con and can be hot. Bizarre booking procedure to use the pool which is not intuitive. But rooms were otherwise nice, beautiful location and food was amazing
2023년 9월에 1박 숙박함
답변 제공: Matthew 님, 2023년 9월 18일
Dear guest,Thank you for your feedback of our resort.Unfortunately we do not have air conditioning in our guest rooms, we do have tower fans in each room. We are glad to read you found the rest of the room nice.Thank you for again for your review.Kind regards,Matthew

2/10 - 너무 별로예요

Paul 님, BATH

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt truly aggrieved at the fact you take money for the room we booked. Whilst it was called a snug double, I have never experienced, even at a budget hotel, a room that was so uncomfortable. We feel it was daylight robbery, trading off the name of your venue. Nicely decorated and clean, but it was too small, the bed was truly the most uncomfortable bed that I have her slept in. I don't think it was even a double, probably due to the fact you wouldn't be able to fit one in such a room so small. The tv stood proud from the wall making the gap so narrow to get to the bathroom I caught myself on it in the night several times. There was no bedside table... the list goes on. You should not be allowed to sell this room. We booked it to do the Burghley horse trials as an exhibitor. Unfortunately your room severely hampered my ability to function properly over the four days due to lack of sleep from the dreadful bed, and left me feeling unwell with exhaustion. I would never stay at your hotel again and would advise other people not to pay good money, so undeserved. We stay in a lot of hotels on business and have never experienced such an uncomfortable stay. The very least you should be able to offer is a good nights sleep.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Martin

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Steven

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Not the best stay i've had here..
I've stayed here a few times the renovation to the restaurant is nice, however i didnt have the best experience this time around which is ashame as pass this place frequently, however im glad i dont stay here when im local. Firstly i couldnt fully stand up in the bath as the roof slopped so having a shower was rather annoying (to put it in context im 5,9" so not exactly tall), the room was the smallest i've been in and it certainly wasnt cheap.. What really really annoyed me was when i got to the restaurant a waitress told me they are full and they couldn't serve me food at all.... and that she recommended "justeat" app for food!! When your a resident and pay these prices you expect to be able to dine in the restaurant. Its just basics.. There was no apology or anything i had to eat my takeaway an hour and a half later in my room which left me feeling rather disappointed in the place. Also the aircon didnt seem to work as i had to pull the tall plug in one thats in the cupboard out as it was a really warm night. Im not a picky person but the above did rather annoy me. I stayed in room 450 and previously for the same price got a room twice the size. Ps before you book request a room on the front as the rooms on the back dont have very good views.
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Disappointed in room allocated.
The twin room allocated was very dark and airless. Couldnt get reading lights to work. Bedside lights could only be on or off at the same time. Bright light on all night outside window, so blackout curtains had to be drawn, not helping air circulation. Fan allocated, was clogged up with dust. Generally, whole site was good. Very good breakfast. Swimming and gym booking system difficult to manage, but hood there are different sessions available. Decor quite dated and 'soulless' in room and Blosdoms restaurant. Site position excellent. Amazing views and lovely grounds and facilities (eg, pitch and putt, crazy golf). Staff friendly and accommodating. Will return at some point. Excellent position for catching up with family in Stamford. Will book a room or apartment with a balcony next time.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Julia

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

M

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We especially liked the view from the verandah in room 325
2023년 8월에 4박 숙박함
답변 제공: The Reservations Team. 님, 2023년 8월 21일
Hi David,Thank you for your feedback. We are happy to hear you enjoyed your stay.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A superb venue for a couple who want a nice romantic break. There was some building work going on that disrupted the parking somewhat, but once we worked out where to go, there was plenty of space. Loved the balcony and views over the beautiful lake.
2023년 8월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 8월 18일
Hi Paul,Thank you so much for you feedback We are so happy to hear you enjoyed your stay and hope to see you again soon.Kindest Regards,The Reservations Team.

4/10 - 별로예요

samantha

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 8월 11일
Hi Samantha,If you wish to contact us further regarding your review, please call us any time.Kind Regards,The Reservations Team.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for a night - great location with great views over the water. Nice pool. Staff are great. Double room was very cosy. Not a major issue however food started to run out at breakfast buffet.
2023년 8월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 8월 9일
Hi Peter,Thank you for your feedback and review. We hope to see you again soon.

6/10 - 괜찮아요

Hamish

연인과의 여행
좋아요: 청결 상태
We had a ground floor room in separate building with door to outside which noisy with people and cars passing by . The room was large but very dark and the lighting was very harsh on the eyes
2023년 7월에 2박 숙박함
답변 제공: The Reservations Team 님, 2023년 7월 25일
Good afternoon,We are sorry to hear you came into some issues during your stay. Our reception team are available 24/7 to help if brought to their attention. Thank you for your feedback.Kind Regards,The Reservations Team.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Very clean Good Breakfast Restaurant staff very friendly and helpful Reception staff looked down on me as wasn't well dressed Bed (COSY double) uncomfortable and small
2023년 7월에 2박 숙박함
답변 제공: The Reservations Team. 님, 2023년 7월 25일
Good afternoon,Thank you for your feedback, we will pass this onto our Reception Manager.Kind Regards,The Reservations Team.

4/10 - 별로예요

Claire

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely views but none of the staff I interacted with were even vaguely helpful. The venue is on a steep hill so be aware as breakfast was served at the top of the hill but the accessible rooms are at the bottom of the hill. Pretty location but tiny beds for two (4’6”) and small rooms with just the very basics like a bed, wardrobe and lights. That’s pretty much it. Wouldn’t go back.
2023년 7월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 7월 25일
Good afternoon,We are sorry to hear you came into some issues during your stay. Our reception team are available 24/7 to help with anything if brought to their attention. Thank you for your feedback, we will pass this onto the relevant departments.Kind Regards,The Reservations Team.

10/10 - 훌륭해요

Georgina

2023년 6월에 2박 숙박함
답변 제공: The Reservations Team. 님, 2023년 7월 11일
Good afternoon,Thank you for your 10/10 review, we hope to see you again soon.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 7월 11일
Good afternoon,Thank you for your 10/10 review, we hope to see you again soon.Kindest Regards,The Reservations Team.

8/10 - 좋아요

Micha

2023년 6월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 7월 25일
Good afternoon,Thank you for your review. We hope to see you again soon.Kindest Regards,The Reservations Team.

6/10 - 괜찮아요

Geoffrey

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
If we did receive an upgrade, heaven knows what the ordinary rooms are like. Room was spacious but atrociously lit (plenty of these large modern bulbs with large visible filaments that emit next to no light). Bathroom was spacious enough but mirror was on the wall and about 18" away from me standing at the sink. Great fun when you are trying to shave & don't have your glasses on! Same comment applies to my wife trying to put her makeup on! Room had no air con and both bathroom ~& bedroom were right next to a fairly busy road ~& path so we couldn't leave the windows on as we would have been totally visible to all passers by. Finally the bar/restaurant is at the top of the site on a steep hillside. Reasonable view but horrible if you are disables like myself. The offer a golf buggy pick up but it takes a while to arrive & you cant keep calling for that all of the time. Also accommodations are set in various buildings around the site and there is no cover for guests moving from one building to another. It wouldn't have been so bad if umbrellas had been available around the site as they were in a hotel I stayed in in the Netherlands a couple of years ago. Definitely not the experience we were hoping for.
2023년 6월에 2박 숙박함
답변 제공: The Reception Team 님, 2023년 8월 9일
Thank you for your feedback. We will pass this over to the managers of each department for quality and training purposes. If you wish to contact us further, please call us any time.

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is beautifully situated with stunning views.
2023년 6월에 1박 숙박함
답변 제공: Matthew 님, 2023년 6월 21일
Many thanks for your excellent review.Matthew

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very peaceful
2023년 6월에 3박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 21일
Dear John,Thank you for your review, we hope to see you again soon.Kindest Regards,The Reservations Team.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The wardrobe of Narnia
Lovely location looking over rutland water. Clean and pleasant, if not large rooms. Do not take many clothes as the wardrobes are about 2 foot wide ,and a quarter of that is taken up by a safe.totally bizarre 🙄🤔brilliant breakfast with lovely bacon and sausages
2023년 6월에 3박 숙박함
답변 제공: Matthew 님, 2023년 6월 21일
Dear John,Thank you for your very nice review, we have noted your comments regarding the wardrobe and will look in to solutions.Many thanks,Matthew

2/10 - 너무 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay elsewhere
Just awful.. Didn't sleep due to paper thin walls and slamming doors. Unsafe food practices at breakfast. Complained to manager. Was offered compensation and a call from a senior manager... Neither of which have happened
2023년 2월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 22일
Good morning,Thank you for your feedback.We are sorry to hear you felt this way during your stay with us. If you wish to contact us further regarding this please email or call us.Kindest Regards,The Reservations Team.

6/10 - 괜찮아요

Gill

좋아요: 청결 상태
Poor parking. Too big a complex not a nice country hotel as on the photo. Very small bed Very poor parking due to so many people in the complex
2023년 6월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 9일
Hi Gill,We are sorry to hear you had problems with parking. Upon turning onto our street, there is a right hand turn signed with an arrow directing guests for parking, this is where 80% of our parking is right now and can hold roughly 200 cars. Our reception team also happily give directions and a map.We hope you had a lovely stay.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

Phil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 9일
Dear Phil,Thank you for your 10/10 review. We hope to see you again soon.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

Gill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Pleasant stay for our wedding anniversary and we were offered an upgrade which was a lovely surprise. Breakfast was delicious and catered for all. It was the poshest place I’ve ever eaten breakfast! Overall our stay was lovely with beautiful surroundings. My only gripe was that the patio wasn’t clean and clearly had cigarettes stubbed out on it so didn’t want to walk out there without shoes! And nearly got run over by a staff members car driving fast past the exit to my room! Reception were informed!
2023년 5월에 2박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 9일
Hi Gill,Thank you for your feedback, we are happy to hear you had a lovely anniversary stay.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

R

2023년 5월에 3박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 9일
Thank you for your 10/10 review. We hope to see you again soon.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous hotel with wonderful scenic grounds. The staff, service, rooms and food were all excellent. We will be back.
2023년 5월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 5월 31일
Good afternoon,Thank you for your feedback, we hope to see you again soon.Kindest Regards,The Reservations Team.

2/10 - 너무 별로예요

Stuart

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was really looking forward to my stay at the Rutland Hall Hotel, what a very big disappointment. From the images on the site you think that you are going to be staying in Rutland Hall, no your not, instead you stay in a apartment block off to one side that doesn't appear in any of the website images. So the room, it was on the top floor of the apartment block, a very small room with a dormer window with sloping ceiling either side into which was placed a bath with shower, being six foot tall it looked impossible to get into the shower without causing myself an injury. Had a meal in the restaurant, ordered some sort of steak pie that looked like it was from a packet and previously frozen did not look appetizing and was expensive. After complaining we were given a free desert, very disappointed. You can see Rutland water if you look between two buildings with trees blocking the view, nothing like it is advertised on website. On checkout I was not asked if I had enjoyed my stay, like a normal hotel, I expect they have got fed up with a "no" answer so don't ask anymore. I can't recommend this place and would defiantly not be staying here again.
2023년 5월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 6월 22일
Good morning,Thank you for your feedback.We are sorry to hear you felt this way during your stay with us. If you wish to contact us further regarding this please email or call us.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

eileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overly setting Convenient for walking Very nice area to eat and outside seating for drinks appealing
2023년 5월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 5월 31일
Good afternoon,Thank you for your feedback, we hope to see you again soon.Kindest Regards,The Reservations Team.

8/10 - 좋아요

Alison

2023년 5월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 5월 22일
Good morning,Thank you for your review. We hope to see you again soon.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

karl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 5월 17일
Good morning,Thank you so much for your 10/10 review. We are glad you enjoyed your stay and hope to see you again soon.Kindest Regards,The Reservations Team.

10/10 - 훌륭해요

karl

2023년 5월에 1박 숙박함
답변 제공: The Reservations Team. 님, 2023년 5월 17일
Good morning,Thank you so much for your 10/10 review. We are glad you enjoyed your stay and hope to see you again soon.Kindest Regards,The Reservations Team.