매일 테이크아웃 무료 아침 식사 포함

데이즈 인 바이 윈덤 샌프란시스코 - 롬바드 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1005개 이용 후기 중 199개" "
평점 8 - 좋아요. 1005개 이용 후기 중 278개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 251개" "
평점 4 - 별로예요. 1005개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 123개" "

6.8/10

청결 상태

6.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

CHEOLHONG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 15일
Dear Cheolhong,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback, and hope to better serve you on your next stay!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

4/10 - 별로예요

HEEJUN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Very good
2019년 2월에 2박 숙박함

8/10 - 좋아요

BYOUNGGEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮아요
방이 깨끗해서 좋았어요 위치도 나쁘지않구요
2017년 12월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 3박 숙박함

8/10 - 좋아요

Jisoo

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not bad
This is located at calm and peaceful place and Golden gate bridge is nearby. The price was reasonable but the receptionist was unkind. I arealdy read some bad reviews about the receptionist and breakfast but the person was disapointing than I expected. But I will may use this Inn again when I come back here because of the price and nice neighborhood. It was my first time that I could not keep my luggages even the day I stay.
2017년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

보통입니다
무료와이파이가 엄청느리고 그것도 되다말다함 샤워기 수압이 굉장히약함 주변환경은 좋음 마트 씨티은행 슈퍼두퍼 애플스토어 등등 위험하지않음

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay, but the only thing that bothered me was that the people in the room next to us were fairly loud. Could have been more quiet.
2024년 3월에 6박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear Nicole, thank you for choosing to stay with us. We apologize for any inconvenience caused by noise disturbances from neighboring guests. Your feedback is important to us, and we will work to address this issue to ensure a more peaceful environment for all our guests. We appreciate your understanding, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Customer Care Team

8/10 - 좋아요

Jasmin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was as viewed in the pictures (aside from the lobby which was different & small). Our room was just like the pictures. Everything seemed well taken care of. Parking was nice being tucked into the hotel like it is. A bit of a walk to the warf but lots to explore in the area. We didn’t bother with the breakfast as it was just muffins and juice, not much of a breakfast but there are good bagel and breakfast places close by. Good hotel for the price and convenience of a one night stay passing through. Definitely would stay here again next time we stop in San Fran.
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear Jasmin, thank you for your kind words and for choosing to stay with us. We're delighted to hear that you enjoyed your room, appreciated the location, felt satisfied with the parking, and found the property well-maintained. Your feedback regarding the breakfast options is duly noted, and we will consider ways to enhance this offering for our guests. We're glad to hear that you found our prices and services reasonably good for a short stay and that you would visit us again. It was a pleasure to host you, and we look forward to having you back many more times.Best Regards,Customer Care Team

10/10 - 훌륭해요

Esteban Luna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay here very much. Will consider staying here again in the future.
2024년 2월에 3박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 2월 26일
Dear Esteban,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We look forward to seeing you again on your next stay with us!!!Have a Bright-Filled Day

2/10 - 너무 별로예요

Kristen

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we first walked in we noticed the plaster pieces and dust on head boards of beds. The dresser looked like it was brought in from the street. It was dirty and missing a handle and they placed towels and extra blankets in the other, so that was useless . The dresser was placed under the clothes hanging area, there was no closet, so you could not use that to hang things. I woke up with a slight rash on chest and face, and the bed was so hard my hips hurt for 2 days. I took a shower to have my friend take one after and found 2 dirty bandages on top shelf, I’m short so I didn’t catch that, I was absolutely disgusted. Than we saw the cleaning lady clean the coffee maker from the spicket from outside. Needless to say we only spent one night and found a better place.
답변 제공: Customer Care Team 님, 2024년 2월 2일
Dear Kristen, we appreciate you taking the time to provide feedback on your recent stay. We sincerely apologize for the inconveniences you experienced. It is disheartening to hear about the issues with cleanliness and the condition of your room. Rest assured that we take your concerns seriously, and we will handle them with our housekeeping team to ensure this doesn't happen in the future. We regret that your overall experience fell short of your expectations. If there's anything specific you'd like to share or discuss further, please feel free to contact us directly. We hope you'll give us another opportunity to exceed your expectations on a future visit.Best Regards,Customer Care Team

6/10 - 괜찮아요

Vanessa

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 9박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 1월 18일
Dear Vanessa,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and look forward to seeing your return to our beautiful city!Have a Bright-Filled Day

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estuvo todo perfecto
2024년 1월에 2박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 1월 22일
Dear Eduardo,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and hope to you see you return on your next stay in San Francisco!Have a Bright-Filled Day

10/10 - 훌륭해요

ANDREW

2024년 1월에 3박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 1월 16일
Dear Andrew,Thank you so much for choosing Days Inn Lombard! We appreciate your feedback. We hope to see you again soon on your return to our beautiful city!Have a Bright-Filled Day

2/10 - 너무 별로예요

Margarita

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a light right outside my room that brightened my room all night. Could not sleep at all!!!
2024년 1월에 1박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 1월 14일
Dear Margarita,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day

8/10 - 좋아요

Hazel 님, Fresno

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 1월 14일
Dear Hazel,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day

8/10 - 좋아요

Kenny 님, Campbell

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 1월 14일
Dear Kenny,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day

10/10 - 훌륭해요

amy

2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Steven 님, Phoenix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Doris

단체 여행
별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear Doris, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at Days Inn San Francisco, and we shall not disappoint!Best Regards,Customer Care Team

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear Mary, we are thankful for giving our hotel a splendid rating for our lovely staff services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Lutfor

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They lied on advertising that they do breakfast. This hotel looks like 100 years old. Very small room. I am sure you will not have any help from customer service lady. There is a another hotel just 2 minutes on the same road, cannot remember the name but something looks like 'cow' type. It is cheaper, customer service is awesome, big room. So if you want to waste your money you are welcome to come this hotel. This is a honest review based on my experience. Thank you
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 2일
Dear Lutfor, we are genuinely sorry to hear that your experience did not meet your expectations. Our sincere apologies for any misunderstanding regarding breakfast; we will review our advertising to ensure accurate information is provided. We regret that the size of the room and the level of service fell short of your standards. Please know that we take your feedback seriously, and we will address the issues raised to enhance the overall guest experience. We are thankful to you for sharing your honest review, as they help us identify areas of improvement for our hotel. Allow us to make the necessary changes and upgrade the quality of our guest experience. We gladly hope for the chance to serve you again soon and provide you with a spectacular Days Inn guest experience in all aspects!Best Regards,Customer Care Team

10/10 - 훌륭해요

Gurjant

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 28일
Dear Gurjant, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Days Inn San Francisco. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team

6/10 - 괜찮아요

alexandria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was ok but the beds. OMG! Sucked . Super hard
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 28일
Dear Alexandria, thank you for sharing your thoughts about your recent stay with us. We're pleased to hear that you found our place okay, but we're truly sorry to learn about your discomfort with the beds. Our sincere apologies for the inconvenience caused by the hardness of the mattresses. We understand the importance of a good night's sleep, and we will be addressing this issue promptly to ensure a more comfortable experience for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Best Regards,Customer Care Team

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property/rooms are old but clean. The area is a bit sketchy but there were restaurants close by. Phat Thai was next door and very good! Walgreens was just a couple blocks and that was nice to be able to grab things we needed. If you are expecting a decent breakfast— don’t get your hopes up. They had coffee and juice and granola bars in the office which has room for 2-3 people to stand and grab something. For a tasty breakfast you’ll need to go to Walgreens for a better selection. It was a good place to stay for 1-2 nights if you just need somewhere to sleep. My mom needed to be on the main level— no stairs— and they were wonderful to change our rooms.
답변 제공: Front Desk - Days Inn Lombard 님, 2024년 2월 13일
Dear Linda,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback, and hope to see you again on your return to our beautiful city.Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 28일
Dear Richard, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Days Inn San Francisco on your next visit!Best Regards,Customer Care Team

10/10 - 훌륭해요

Ashok

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 28일
Hey Ashok, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Days Inn San Francisco!Best Regards,Customer Care Team

6/10 - 괜찮아요

SALVADOR ANTONIO ARVIZU 님, San Jose Iturbide

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 24일
Dear Salvador,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

10/10 - 훌륭해요

Kristanya Femela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 24일
Dear Kristanya,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tough neighborhood. I think the property does the best it can under the circumstances
2023년 12월에 2박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 18일
Dear Stephen,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 - 좋아요

Angelika

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 12일
Dear Angelika,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

10/10 - 훌륭해요

Jae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2023년 12월에 2박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 9일
Dear Jae,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and look forward to seeing you on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
staff was super duper! try to get a room farther away from Lombard st. as it can be noisy.
2023년 12월에 1박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 9일
Dear Guest,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and look forward to seeing you on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk - Days Inn Lombard

10/10 - 훌륭해요

Hilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great stay and close to everything downtown SF.
2023년 11월에 3박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 12월 3일
Dear Hilda,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We hope to see you again on your return to our beautiful city!Have a Bright-Filled Day,Front Desk - Days Inn Lombard

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
LOCATION
2023년 11월에 4박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 11월 28일
Dear Tim,Thank you for choosing Days Inn Lombard of San Francisco! We appreciate your feedback, and hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 - 훌륭해요

luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
happy
2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Dear Luis, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

10/10 - 훌륭해요

Bent Egberg

2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 16일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

joseph mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our 2nd 8 day stay here at days inn on lombard in San Francisco. The staff are friendly and the rooms are clean and include microwave and mini-fride. The area is well lighted at night and the breakfast includes kind bars, fruit, coffee, orange and apple juice. 5 stars.
2023년 11월에 7박 숙박함
답변 제공: Front Desk - Days Inn Lombard 님, 2023년 11월 13일
Dear Joseph, Thank you so much for choosing Days Inn Lombard for your stay in San Francisco. We are delighted to hear that your stay with us was satisfactory! We hope to see you again soon on your next visit to our beautiful city!Have a Bright-Filled Day,Front Desk - Days Inn Lombard

10/10 - 훌륭해요

Mariya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very fortunate to receive room 104 on the first floor. My bladder was calmed when the Hotel manager replied "go" I will take care of the papers at this end. Thank You, extremely professional
2023년 11월에 1박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 11월 13일
Dear Mariya,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and are delighted to hear that our staff was able to assist you with your needs!We hope to see you again on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

8/10 - 좋아요

Eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent San Francisco stay
Perfectly located, very clean but old! Would recommend strongly but the “breakfast” is not breakfast at all. It is coffee, juice, bananas and granola health bars. Would definitely book and go back for the rest though :-))
2023년 11월에 7박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 11월 11일
Dear Eric,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback!We are delighted to hear that your stay was satisfactory. We will do our best to improve our services to better serve your needs!We hope to you see you again on your return to San Francisco!Have a Bright-Filled Day,Front Desk Days Inn Lombard

6/10 - 괜찮아요

Nathalia

단체 여행
좋아요: 객실의 편안함
Razoavel
Foi razoável, quarto bem confortável! Mas não tinha segurança, entao me senti insegura, poderia entrar morador de rua sem nenhum impedimento. A recepção também estava sempre vazia e o café da manhã não deveria ser chamado de café da manhã, uma vez que literalmente só tem café e barrinha de cereal. O curto benéfico é bom pela localização.
2023년 11월에 6박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 11월 11일
Dear Razoavel,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you on your return to San Francisco!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

10/10 - 훌륭해요

Miguel Angel Ruiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 11월 11일
Dear Miguel,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback, and hope to see you on your return to our beautiful city!!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 - 괜찮아요

Harley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very basic.
2023년 10월에 2박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 11월 6일
Hi Harley,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 - 괜찮아요

Gloria

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Disappointing
Four of us were on a 9-day road-trip in California. This was one of our most disappointing stays. We expected street noise (right on Lombard) but it was much worse than expected. So-called “breakfast” isn’t really so—we ended up walking down the street to Mel’s Diner. One of our rooms had replaced the toilet. It stuck out into the doorway. See the photo. But what really shocked me was that when we returned from breakfast, well before checkout time—with all our personal items still in the room—maids had already entered the rooms to change beds etc!
2023년 10월에 1박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 10월 31일
Dear Gloria,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback. We apologize for the occurrences that you’ve experienced. We want you to know that we do our very best to keep within brand standards to make sure each and everything guest is satisfied. As for the breakfast, it comprises of what our franchise offers: KIND cereal bars, fresh bananas, dispensed Minute Maid juices (Apple & Orange), Folger’s brewed coffee, Swiss Miss Instant Hot Cocoa, & Lipton Tea Bags. As a 2-star hotel, this is what we have to offer…As for the toilet in your room, it was not recently replaced….it is however, a designed fault within the building and that specific unit. Unfortunately, this flaw has been around before our acquisition of the property… We deeply apologize for this occurrence…In terms of our housekeeping, our staff is told to begin cleaning vacant rooms at 11am meaning those that are sold with no one inside, and those that have been checked out… For those that have been checked-in, staff are trained to knock on those units’ doors to see if any guest is inside to not create a disturbance. However, we provided door hangers, stating, “DO NOT DISTURB,” for all rooms to indicate to our staff to not enter the quarters. If no door hanger is seen on the front door of the unit or if no one answers to the knock of housekeeping, then our staff will enter the room to provide service for housekeeping. Thank you so much again for your stay, we hope to see you again soon on your return to San Francisco!Front Desk Days Inn Lombard

2/10 - 너무 별로예요

Lynn

2023년 10월에 1박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 10월 31일
Dear Lynn,Thank you for choosing Days Inn Lombard for your stay in San Francisco. We appreciate your feedback and look forward to your next stay with us!!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 - 괜찮아요

Alex

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay somewhere else
The hotel itself has many issues. The hotel is only open 8-10. What hotel advertises breakfast but then doesn’t start it till 8. Our room was terrible. There’s zero water pressure, the bathroom door didn’t shut, there was mold and mildew in the shower/sink, the light outside was so bright it lights up the room at night, there’s no curtains only shutters, etc. The location itself is good. It’s a nice area close to the bay and lots of trendy restaurants.
2023년 10월에 4박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 10월 18일
Dear Alex,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback! We are open 24/7. Our night window is available after hours as well, if there is anything needed be!Our breakfast comprises of our brand standard of: KIND cereal bars, Folger's Hot Coffee, Lipton Tea Bags, SwissMiss Hot Instant Cocoa, Dispensed Minute Maid Juices (Orange & Apple), fresh weekly delivered ripend bananas.As for the issues with your unit, we will thoroughly investigate, and repair the necessities, making sure you don't experience such issues again. Thank you for bringing this to our attention!We thank you again for choosing us for your stay! We hope to see you again on your return to San Francisco!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Good choice, but the guy from the reception was a bit rude in every interaction.
2023년 10월에 3박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 10월 18일
Dear Anonymous,Thank you so much for choosing Days Inn Lombard! We appreciate your feedback!Have a Bright-Filled Day ,Front Desk Days Inn Lombard

2/10 - 너무 별로예요

Mark

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This place was in a rundown condition. Room was filthy, unwashed, unswept floors. All door jams rotted and smelled of mould. Toilet only flushed after 4-5 attempts. Sink water took hours to drain. Furniture in badly used condition. Dust on every surface. Sheets and towels stained. Paint chipped and peeling. TV didn’t work. Lobby reeks of curry and staff are untrained and rude. AC/ Heater non working. Numerous bugs and insects in room. Parking abysmal. Room is NOT BY ANY MEANS ACCESSIBLE FOR HANDICAPPED. Manager/Owner rude and disrespectful. Looks like the hotel was occupied by the homeless during the Pandemic and has not been cleaned since. Cigarette burns on bed lined which was not changed between residents. Trash and debris left from pervious residents. Under the bed was used condoms and beer bottle caps. Being a non refundable payment, could not be refunded. Not one thing could be said about this premises. Rats in the parking lot. Just a complete horror.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear ExpediaWe would like support on your behalf, as this review is completely out of line, without any proof... This person is merely on a vendetta to tarnish our hotel, and seek some sort of compensation...We want to point out this guest, and have other hotels be aware of this person, as we do not want other businesses to experience such mishap...We would like to point out that this is not done. Unfortunately, everything that is being claimed is simply false and baseless without any grounds of proof...On behalf of the entire hotel, we want to point out that this guest was being negligent, rude, and discrimatory towards our staff. The staff were only trying to give the best service possible, especially with the guest needing accessibility. We have been operating since 2006, and we HAVE ALWAYS been compliant with the ever changing ADA compliance laws of our state of California...We want to make sure our reputation is not tarnished, as we work through many difficulties to make sure our guests are happy...This guest has gone further to tarnish and disrupt our operations by contacting our Franchise in order to further the issue...Please disregard this guests statement whatsoever, as we don't want it to effect our future with our business...Thank you very much,General ManagerDays Inn Lombard - San Francisco

10/10 - 훌륭해요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 10월 16일
Dear Pierre,Thank you for choosing Days Inn Lombard for your stay in San Francisco! We are extremely delighted that your experience was outstanding! We hope to see you again soon on your return to our beautiful city!Have a Bright-Filled Day, Front Desk Days Inn Lombard

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful
2023년 9월에 2박 숙박함
답변 제공: Front Desk Days Inn Lombard 님, 2023년 10월 13일
Dear John,Thank you so much for choosing Days Inn Lombard for your stay in San Francisco! We appreciate your feedback and look forward to seeing you on your return to our beautiful city!Have a Bright-Filled Day ,Front Desk Days Inn Lombard