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호텔 람싱 팰리스 여행 후기

2.5 out of 5
호텔 람싱 팰리스
B-2, Hathi Babu Ka Bagh, Kanti Nagar, Banipark, Station Road, Jaipur, Rajasthan

이용 후기

6.2
평점 10 - 훌륭해요. 29개 이용 후기 중 2개" "
평점 8 - 좋아요. 29개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 9개" "
평점 4 - 별로예요. 29개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 5개" "

6.0/10

청결 상태

6.4/10

직원 및 서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Kiyoung

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: manish 님, 2019년 12월 16일
We regret the inconvenience caused to you during the stay, despite the best of our efforts. It would have been great if we would have known of the issues and the areas to improve. we hope you will give us another chance to help you change your mind in your future trips to Jaipur.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 2박 숙박함
답변 제공: Manager 님, 2019년 4월 22일
Dear Guest, It was a pleasure to have you stay with us. We wish you all the best for your future travels. Warm Regards, Hotel Ramsingh Palace

8/10 - 좋아요

Jacques

좋아요: 직원 및 서비스
Pleasant stay, excellent service
The service was excellent. We got help with every problem we had, eg. getting a SIM-card, leaving our luggage after check in, getting my friends shoes fixed, etc. We booked a day package from the hotel (incl. car). Our guide (Mahindra - hope I spell your name right) was excellent, he answered all our question about language, culture, history etc., he even cooked us his favourite meal (goat-stew) at night after finding out we would like to try real local cuisine. We really felt very welcome. The rooms could be improved, so could the cleanliness, however we found out that stainded bed-sheets is nothing uncommen in India. Also dont be fooled by toiletries, slippers or sound-proof rooms. Toiletries is a small hand soap, no slippers and the room was not sound-proof. The roof-top is really nice, we did however have to wait quite long for our breakfast (about 45min). So all in all we had a pleasant stay. I would come back as the service was really excellent but would hope the cleanliness picks up a little.
2019년 2월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un cauchemard !
Arrivé à 17h30 à Jaidpur après une pénible journée de train, on trouve notre hôtel, pas trop loin de la gare comme prévu. L’hôtelier nous reçoit et nous dit qu'il n'y a plus de chambres disponibles... Nous avons déjà réservé mais il refuse de nous rembourser. Après une longue attente il propose de nous payer un taxi pour nous amener à un autre hôtel sois disant proche et équivalant au sien. Autre attente pour que le taxi arrive. Il nous ramène à un hôtel... le trajet est long, on s'éloigne de la gare, on s'éloigne du centre ville... on arrive à une zone lugubre de no man's land dans laquelle nous n'aurions jamais osé réserver un hôtel. On demande au taxi de nous ramener à l'hôtel précédent. Il refuse. On fini par prendre un rickshaw par nos propre moyens. Arrivé à l'hôtel on dit à l'hôtelier de nous rembourser, on a déjà trouvé d'autres hôtels en regardant par nous même avec notre téléphone. Il refuse toujours de nous rembourser. On arrive finalement à un compromis : il nous paye la somme correspondante a un hôtel que nous lui proposons. Bien sûr l'hôtel en question est moitié moins cher que le sien et il empoche la différence... sans aucune raison. Au contraire la logique voudrait qu'il nous dédommage pour les 3h perdu et la galère que nous avons subit... Merci de nous avoir prit notre argent sans raison! Merci pour cet accueil cauchemardesque!
2018년 2월에 2박 숙박함
답변 제공: manish 님, 2018년 3월 16일
Dear Guests, We deeply regret the inconvenience caused to you and despite our efforts we could not provide you with your requisite room. There was a maintenance issue with half our our rooms and we were fully booked. Therefore we had no option but to shift our guests to another hotel about 2.5 kms from us at our own cost. Although the hotel allotted to you was definitely not as close to the train station, but 1.5 km in a large city like Jaipur from the station is not very far and it was right next to the legislative assembly which also is at the center of the city. When it didn't interest you there, you came back and told us that you have found another hotel on your own and its cost per night, all chosen by you at 1 km from the train station. We then paid you the booking amount for this hotel and also paid for the taxi again. For a budget hotel like us paying back the booking amount in peak season added on with two taxi trips is quite a setback. We ended up more paying more than what we received in order to help you get a room of your choice if not at our place. All said and done, we understand the fuss associated with such a last moment hotel hunt and again seek sincere apologies on that part. Hope to see you stay with us sometime again in your future trips to Jaipur and help us make it up to you for the inconvenience and lost time. Warm Regards

2/10 - 너무 별로예요

Neha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pathetic
I couldn't able to stay in hotel ramsingh as per my booking done for the day Tuesday 5th dec. As it was under renovation and thet didnt even bothered to inform us regarding the same. We went there and they said they will refund the money back. Which i have not got yet. Its very irresponsible of the hotel as well as this site to harass a customer like this. I request you to refund my booking charges.
2017년 12월에 1박 숙박함

8/10 - 좋아요

G P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WILL GO AGAIN.
Value for money.
2017년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schön und saubere Hotel gute Personal.
Schöne und suabere Hotel mit gutem Personal.nzd die Baustelle auf dem Dach nervt,. Aber Gott sei Dank haben die Arbeiter 17: 00 auch aufgehört.nix zu meckern

6/10 - 괜찮아요

Joseph

별로예요: 직원 및 서비스
Nice hotel, shame about the people running it
The staff were clearly very unorganised and in the third attempt of trying to take additional details from us, including sensitive information, got very rude and abrupt. The hotel is in fine condition, the staff are terrible.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
We need hot water
There was no hot water in the room as boiler was not working. I heard it was the same for other room in same floor. Breakfast was prepared in a bit dirty kitchen. White eggs had black dots on them from something else... They need to clean kitchen properly! The reception was friendly and helpful. Location is OK, not far from train station. Quiet to sleep. I was charged for last night, though I paid for it. Hotels.com have not replied to my complaint. Ko
답변 제공: General Manager 님, 2016년 8월 24일
Dear Guest, We are sorry to hear about the inconvenience suffered by you over hot water. Each of our rooms are equipped with a new electric water heater and in working condition. It sometimes happens that during the due course of usage some appliances stop working which are immediately fixed by our electrician on call. Hot water is provided from outside in case of an emergency. Whenever the above case is not possible we even change the rooms for the guest as a fixed regular practice. Regarding the kitchen steps have already been taken and the entire staff has been completely replaced. We hope to see you soon again on your future trips to Jaipur so that you can feel the difference, valuable feedback like yours, makes to us and to other fellow guests. Thank you Warm regards Hotel Ramsingh Palace

6/10 - 괜찮아요

Tk 님, delhi

좋아요: 청결 상태
별로예요: 직원 및 서비스
Decent hotel with not so great facilities
You will find all the places near but with little more facilities added to this it can be a better place to stay.
답변 제공: manish 님, 2016년 8월 24일
Dear Guest, Thank you for your valuable feedback. Complete revamp of the Hotel is under process and shortcomings faced by us and the guests are all being addressed. We hope to serve you very soon to see your feedback on the work done. Thank you Warm Regards Hotel Ramsingh Palace

6/10 - 괜찮아요

kunal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
decent

8/10 - 좋아요

ANAND

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Ankit 님, New Delhi

별로예요: 직원 및 서비스
Avoid if u can
Not a very popular hotel, very hard to find. Took me an hour to search it, where it shud have taken hardly 10 minutes. Staff isnt the most courteous. Better hotels available in the vicinity.
답변 제공: General Manager 님, 2016년 8월 24일
Dear Guest, Thank you for the feedback and it has helped to address our shortcomings. We are located walking distance from the central bus stand and the railway station, and just inside the main station road, tucked away from the maddening noise of the busy city roads and still easily accessible. Mostly strangers in our busy tourist area do not give correct directions for their own personal gains. For us the best bet is technology and smartphones. We have taken steps like updating our locations online on maximum websites and with google maps to the last few meters. We hope this will help you and our future guests to locate us better. Regards Hotel Ramsingh Palace

4/10 - 별로예요

Harshit

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
the room was very suffocated....

8/10 - 좋아요

Kaukab 님, Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jaipur visit
It was pleasant stay in hotel Ram Singh Palace.

6/10 - 괜찮아요

Senthil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Average hotel at the city centre
The hotel was clean but do not have any elevator. The food is also pretty decent. The wifi didn't work at all.

2/10 - 너무 별로예요

Julien 님, Mexico

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
NO recomendable...
Hotel perdido en el fondo de un callejón. El personal NO sabe NADA de la cuidad. No te pueden ayudar en NADA. Se parece que solo saben contestar: NO a cada pregunta...

8/10 - 좋아요

Vishal 님, pune

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
i was there for 2 days it was good stay at ramsingh palace hotel. food is good but location bit in side the city

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
The hotel was nice. toilets were not very clean but ok. beds were really comfortable. staff was helpful

2/10 - 너무 별로예요

Daoud ali 님, Kabul Afghanistan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very poor
Very bad experience in whole of my life

8/10 - 좋아요

Soumen 님, Kolkata

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soumen's visit to Hotel Ramsingh Palace.
Although the hotel was good the service was poor with lights not working and room not cleaned. moreover water was not flowing properly in the basin tap.

6/10 - 괜찮아요

Nicolas 님, Paris

Pas si mal
En voyage "routard" en couple, hotel propre, personnel agréable et parle anglais, par contre dur à trouver et excentré des points historiques,

6/10 - 괜찮아요

ps 님, pushkar

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Slept in my clothes
Was shown 2 rooms, picked the one with less stains on bed sheets. Because of camel fair it was priced higher, not sure how much a night is otherwise but it was definitely overpriced during camel fair. hot water has to be switched on/off outside of room every time. Location is good. restaurant upstairs is cheap and good with veg bufet although not much variety. view is nice from rooftop.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good option, value for money
Positive features: Very helpful staff, approachable to all known tourist destinations, nice rooms

8/10 - 좋아요

Shiva 님, Bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is very well located very close to the bus station and railway station. Clean room, staffs are very very helpful. The arrangement of taxi for visiting other places was really good. Thanks to the overall team at Hotel Ramsingh Palace.

6/10 - 괜찮아요

Rihan 님, Bangalore

좋아요: 직원 및 서비스
Budget hotel which offers the basics
Stayed at the Ramsingh palace for about three nights in September, 2014. Note the following points - 1. It is a pretty basic hotel & some of the comments praising the hotel are sheer exaggerations. At Ramsingh palace, you get what you paid for 2. Had to pay Rs. 300 extra to upgrade to an AC room 3. Wifi doesn't work in all the rooms. You have to come out to the lobby to be able to connect sometimes 4. The hotel itself is located slightly in the interiors, parallel to the Station Road, Sindhi camp. Most rickshaw wallahs we met had no idea where the hotel was. There is a liquor shop nearby, so if you are taking your family along, then you might want to be careful. 5. The bus stop is a 5 minute walk, so if you intend to travel outside Jaipur, this might be a plus point. 6. The restaurant & room service is so-so. There was no table in the room, so I had to eat on the bed, but there are some restaurants nearby so that may not be a show stopper. I also did not find any slippers or anything as mentioned in the hotel description at Expedia 7. The hotel also has weird AC plug points. You might have difficulties connecting mobile chargers or other devices to these sockets. All in all, this is a pretty basic hotel which offers the basics. But please don’t expect a lot.
답변 제공: manish 님, 2015년 3월 28일
Dear Guest, Thank you for your effort to review us here. This helps us in our constant endeavor to improve. We are located in the heart of the city center and provide a peaceful and secure environment for our guests. The safety of our guests is of the utmost importance. There is 24 hour CCTV surveillance to that end. Being a hotel ideally suited to a budget traveler or family, we provide comfortable beds, clean rooms, spacious toilets, free toiletries and free WiFi in the common areas. You booked the most economical category i.e. Standard Room with Fan. Upon arrival you wished an upgrade to a higher category Deluxe AC Room, towards which a meager sum of Rs 300 was charged. Please appreciate that with discounted tariffs, it is not possible for us to give free upgrades. As the photographs here show, we equip each room with a number of tables, stools and chairs for our guests to use at their convenience. Slippers are kept in a drawer below the wardrobe. The universal plug points installed in the rooms are compatible with most plugs and chargers.Our housekeeping staff is glad to help, if guests have any trouble with our amenities. The restaurant menu emphasizes on hygiene and quality at reasonable prices.to suit a variety of guests with differing preferences. All suggestions at improvisation are welcome. We hope you will give us a chance to serve you again in future and we will make sure you find everything matching your expectations. Regards Hotel Ramsingh Palace

6/10 - 괜찮아요

Sfy 님, Washington, D.C.

별로예요: 청결 상태
Cheap- you get what you pay for
Humongous cockroach, power outages and a bad room- but the Guys who run this place are kind and helpful.
답변 제공: mahendra 님, 2014년 11월 29일
Dear Guest, Dear Guest, Thank you for your effort to review us here. This helps us in our constant endeavor to improve. Your kind words for our staff are deeply appreciated and will help us serve our guests with renewed vigor in future. We regret that you had to put up with an unfortunate incident of finding an insect during your stay in spite of our constant pest control efforts. After you had pointed out we have taken up this issue and made special efforts to make the hotel completely pest free. Power outages are also not a common problem here but it was again unfortunate that you had to bear it for a couple of hours during your stay. We hope you will give us a chance to serve you again in future and we will make sure you find everything you require at your disposal and matching your expectations. Regards Hotel Ramsingh Palace

8/10 - 좋아요

Tallulah 님, Derbyshire

좋아요: 객실의 편안함
Comfortable budget stay.
Comfortable bed, hot water, tv with some English channels and good air con. Good for a budget hotel.
답변 제공: manish 님, 2015년 1월 24일
Dear Guest, Thank you for taking out your precious time to review us over here. It is our constant endeavour to provide the best of the facilities and maximum comfort to our guests in the smallest of the budgets possible. Your kind words encourage us to constantly improve the experience at Hotel Ramsingh Palace. We hope to serve you again on your next visit to Jaipur. Kind Regards Hotel Ramsingh Palace

8/10 - 좋아요

alejandro 님, Michoacan, Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen Hotel en Banipark en relacion calidad-precio
El Hotel esta ubicado en una calle tranquila de Banipark, muy cerca de la Estacion de Trenes y relativamente cerca del Centro de la Ciudad de Jaipur...El personal es muy amable y los cuartos estan muy bien, con A.C. y ventilador, TV con cable y una hermosa terraza...Ideal para quien viene a Jaipur de compras, a 5 minutos de Chameli Market pero con la ventaja de regresar al hotel y dormir sin ruido en la calle, muy importante y valioso en cualquier ciudad de India.
답변 제공: manish 님, 2015년 1월 24일
Dear Guest, Thank you for choosing to stay with us and taking the efforts to review us over here. It is you kind and encouraging words that constantly motivate us to provide our guests with the best value for money along with a peaceful and comfortable stay. As you have correctly pointed out, the Hotel Ramsingh Palace is located such thet all major shopping areas, centres of business as well as tourist spots are in close vicinity of the hotel and it takes the least time and effort to reach them from us. The terrace restaurant is styled in the traditional rajasthani style which gives you a feel of royal Rajasthan everytime you visit along with panoramic views of the city as well as the forts from there. We wish to serve you again in your future trips to Jaipur. Kind regards Hotel Ramsingh Palace