콘도, 침실 2개, 바닷가 | 객실에서 보이는 전망
예약 가능 여부 확인

로열 시클리프 코나 바이 아웃리거 여행 후기

3 out of 5
로열 시클리프 코나 바이 아웃리거
75-6040 Alii Dr, Kailua-Kona, HI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 428개 이용 후기 중 185개" "
평점 8 - 좋아요. 428개 이용 후기 중 161개" "
평점 6 - 괜찮아요. 428개 이용 후기 중 50개" "
평점 4 - 별로예요. 428개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 428개 이용 후기 중 13개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Joung Nam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오래되었으나 필요한 것 이상이 있는곳
콘도식의 호텔로 1. 별도의 청소비가 있다는것 2. 객실청소및 수건등 서비스가 유료 3. 시설이 오래되었음 이 세가지를 감안한다면 이 이상의 호텔은 없을정도로 좋음 1. 주방은 전기렌지 및 모든 것이 전부 구비되어있고 (일반 가정집과 같음 심지어 밥솥도 있음) 2. 개별 세탁기와 심지어 건조기까지있음 3. 넓은 거실은 왜 이 호텔에 파티금지라는 규정이 있는지 알수있을 정도로 훌륭함 4. 테라스에 싱크대가 별도로 있음 종합적으로 정말 깨끗한 곳을 선호하지 않는다면 가족여행의 숙박장소로 최고의 장소임
객실의 입구
조금 낡았지만 넓은 욕실
와우 세탁기와 건조기!!!
깔끔한 침실
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
코나에서의 4일
숙소의 위치는 다운타운에서 조금 떨어진 지역이라 조용하고 좋은 편 이었습니다. 시내에 있는 리조트 대비 위치 때문에 노부부 위주의 투숙객이 주류를 이루었고, 사람이 많지 않아 좋았습니다. 조용한 분위기에서 휴가를 즐기고 싶은 분들에게 권하고 싶은 숙소 입니다.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Hyungseon 님, 부천시

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빅아일랜드 코나지역의 합리적인 숙소 입니다.
최고!!! 룸클리닝이 없고 나중에 청소비용이 추가된다는 단점이 있긴하지만 넓은 부엌과 거실이 딸린 침실과 거실이 분리되어 매우 넓은 공간을 제공해주는 그런 방입니다. 3명이 묵었는데 소파베드도 매우 편안했습니다.
Aloha and thank you for taking the time to review Royal Sea Cliff Kona by Outrigger! We are very glad to hear that our large, spaceous units suited your vacation needs. Our two bedroom, two bathroom units are perfect for families or couples traveling together. We hope that you will choose to stay with us again if you return to Hawaii Island!

10/10 - 훌륭해요

Bhalchandra

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property, and wonderful, helpful staff. We had an ocean front room, which was amazing. The pool is great for kids and adults alike. The property is also located a little away from the busy part of Ali’i drive, which makes it great to relax at the end of the day after a day full of activities but is conveniently located near beaches and grocery/convenient stores. I highly recommend the property to anyone planning a trip to Kona.
2024년 4월에 4박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2024년 4월 18일
Thank you for staying with us and sharing your experience while here! We hope you will return.We very much appreciate the highly recommended comment.

2/10 - 너무 별로예요

Patrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This isn't so much on the property, but on the failed communication of Expedia. We had all intentions to stay there, but upon checking in the hotel informed us that Expedia had not paid everything/ informed us that there would be additonal cleaning fees associated. Expedia gave us a rate that we paid that was supposed to include everything and this was not the case. My partner and I were not going to be exuberant cleaning fees for a two night stay. We asked for a refund because of the fault on Expedia and they have told us they can't reach the hotel to process a refund for a place that we didnt stay at or check in to.
2024년 3월에 2박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2024년 3월 6일
We are very sorry for the miscommunication you experienced.

8/10 - 좋아요

Morishige

2024년 2월에 14박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2024년 3월 5일
Thank you for staying with us and sharing your comments. Hope we see you again!

8/10 - 좋아요

Neisha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t realize when booking that our room wouldn’t be cleaned. (Our own mistake). Lots of shopping and dining nearby but also very busy area.
2024년 1월에 4박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2024년 2월 5일
Thank you for sharing your comments. The area is busier during the winter months, because the weather here is mostly sunny all year around.

8/10 - 좋아요

Seiki

아이를 동반한 가족 여행
좋아요: 청결 상태
ロケーション、セキュリティは毎回利用するたびに感動を与えてくれます。ただ、やはり、老朽化は免れず、お部屋によっては滞在に支障が出るかもしれません。しかし、窓から見える景色、鳥の囀りと波の音しか聞こえない世界は、色々なストレスから解放させてくれます。もう、20年ほど毎年利用していますが、まったく飽きません。オススメの施設です。
2023년 12월에 7박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2024년 1월 8일
Mahalo for being a repeat guest, we appreciate your feed back.

10/10 - 훌륭해요

chandra prakash 님, Sammamish

2023년 12월에 7박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 12월 22일
Thank you for staying with us and taking the time to give us your feedback. Hope to see you again!

8/10 - 좋아요

Rosabel

가족 여행
좋아요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 12월 22일
Thank you for staying with us and taking the time to share your comments.

8/10 - 좋아요

Ulrik

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 11월 10일
Thank you for staying with us and taking the time to share your comments!

8/10 - 좋아요

Rebeccc

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our room and we loved our view. We had a few issues with the TVs not working in our room and we also we’re not able to have laundry detergent delivered, unless we went to the front desk. Other than that we loved our stay!
2023년 10월에 3박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 11월 9일
Aloha, Thank you for staying with us and taking the time to share your comments. I hope our staff was able to assist with the TV. Sometimes staffing issues makes it difficult for delivery of items on a timely basis and picking items up at the front desk is more efficient.

8/10 - 좋아요

Isabella Rahel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodation had everything we need.
2023년 10월에 4박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 11월 5일
Thank you for staying with us and taking the time to share your comments. We hope you will return:)

10/10 - 훌륭해요

Joyce

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds, great location, nicely furnished unit and a great view from our lanai.
2023년 10월에 9박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 11월 1일
Thank you for staying with us and taking the time to share your comments.

10/10 - 훌륭해요

Barbara

2023년 10월에 12박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 12월 22일
Thank you for staying with us and taking the time to share your comments. I apologize for the late response, I did not see your post until today.

8/10 - 좋아요

Nellie 님, Richland

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice place if you want kitchen and laundry services with a condo experience rather than hotel. They offer detergent and dishwasher cleaner. I had a one bedroom with a view of the water. Property is a little dated. One of the pools was being renovated during my stay. Parking is in a garage. Views of the ocean and sunset are possible, but I could not find access out of my room. The property manager there, Kim, is really helpful and nice and seems to really care about your experience.
2023년 9월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 10월 18일
Thank you for taking the time to share your comments.I am glad we got to talk so that I could better understand your expectations and suggest other alternatives. Our pool renovations have been completed!We hope you will return another time. Take care.

8/10 - 좋아요

Jenette

좋아요: 청결 상태, 객실의 편안함
Hotel Information incorrect
When booking we look for resorts that offer housekeeping, cooking facilities etc. When booking we saw that the resort offered housekeeping once per stay. Our booking was for 9 days so a change of sheets and towels would be required. When arriving we were advised that no housekeeping is offered free and as we had a washer and dryer in the complex we could do our own. I also received an email after our stay from Cynde Vannatta confirming that they do not offer housekeeping free. Why then is Hotels.com stating this resort offers it. It is misinformation that impacted the quality of our stay
2023년 9월에 9박 숙박함
답변 제공: Kim - Royal Sea Cliff 님, 2023년 11월 1일
Aloha Jenette,We will look into why Hotels.com would not provide you with accurate information. I can assure you that our contract with them clearly states our policy. Thank you for sharing this information. I do hope you enjoyed your stay on Hawaii Island.

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Only 1 of 2 pools promised was open but very dirty and had roaches swimming in it and the hot tub was broken. The furniture was very old, moldy bathroom and shower head was ancient. The tv in bdrm was 13” and the furniture was stained. Parking inderground in tight spaces was difficult. The front desk personnel left at 7pm and a guard patrolled at 10pm, leaving no security in between that time & early morning.
2023년 9월에 3박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 10월 6일
Aloha Linda, thank you for taking the time to share your comments. After doing some research this is what we found. The pool is attended to twice a day and there were no other complaints received, we will monitor this area for cleanliness. There was no report that the hot tub was out of order. Each unit is decorated according to the owners preference and the other issues you mentioned have been addressed. Our parking stalls are 12' wide x 18' and there are stalls available outside the covered area. The front desk hours are 7am-11pm and security arrives at 10pm. Sometimes the person working is called away to attend to guests needs and we have no record that the desk was closed before 11pm. Our records do show that you stayed 1 night and choose to check out and received a full refund for the unused nights of your stay. We will try harder to improve in the areas you mentioned.

10/10 - 훌륭해요

Narong Sanny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 29일
Mahalo for staying with us and taking the time to share your comments. We hope you will return!

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful settings
2023년 9월에 6박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 25일
Mahalo for staying with us and taking the time to share your comments!

10/10 - 훌륭해요

Junji

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my first time staying in this condo, and I was satisfied with the facilities, location, and customer service. When I visit Big Island again, I would like to stay here again. Mahalo.
2023년 9월에 6박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 25일
Mahalo for staying with us and taking the time to share your comments! We look forward to your return:)

10/10 - 훌륭해요

YURI

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 11일
Mahalo for staying with us and taking the time to share your comments. Hope you will return!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The unit was absolutely perfect. There's not a single thing that could be improved in the unit. The ocean view was beautiful, the layout inside the unit was great and clearly has just been upgraded because it's stunning inside. My only complaint was the scumbag pot smoking turd who rented (or owned) next door. He would go out on his balcany 5-6 times a day to get high and the smell was overwhelming.
2023년 8월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 7일
Aloha and Mahalo for staying with us. We appreciate you taking the time to share your comments. We will investigate the neighbor issue because our property has a non-smoking policy.

8/10 - 좋아요

scott

2023년 9월에 3박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 25일
Mahalo for staying with us and taking the time to share your comments!

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful ocean views, very friendly staff. However, stay away from Ja*** at the timeshare sales desk. Very aggressive sales person. One encounter can ruin your whole day
2023년 8월에 20박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 5일
Thank you:)

10/10 - 훌륭해요

Amit

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, spacious condo & a short drive from restaurants, grocery etc. The swimming pool area and the ocean views were spectacular. Reception & concierge staff/service was helpful and friendly. Parking was conveniently located. Kitchen was well stocked with dishes etc.
2023년 8월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 9월 5일
Aloha and thank you for staying with us and for taking the time to share your comments. We hope you will be back!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 8박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 24일
Thank you for staying with us and taking the time to share your comments. Hope you will return!

10/10 - 훌륭해요

Masanori

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
静かな環境でゆっくりと過ごせました。フルキッチンがあり、炊飯器も備わっていました。特に施設から見る夕日は抜群でした。
2023년 8월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 22일
Thank you for staying with us and taking the time to share your comments. We hope you will return!

10/10 - 훌륭해요

Philippe

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and well-equipped apartment, convenient parking and quiet condo. Would definitely recommend
2023년 8월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 22일
Thank you for staying with us and taking the time to share your comments. We hope you will return.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our condo was clean, spacious, extra amenities and a beautiful deck with a view to the ocean.
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 21일
Thank you for staying with us and taking the time to share your comments. We hope you will return.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 19일
Thank you for staying with us and taking the time to share your comments. Hope you will return.

10/10 - 훌륭해요

Arvin 님, glendale

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lady at front desk is awesome
2023년 8월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 8일
Thank you for staying with us and taking the time to share your comments. I will pass on your comment about the front desk! Hope to see again in the future.

10/10 - 훌륭해요

Hiromasa

좋아요: 숙박 시설 상태 및 시설
古いため衛生面では少し下がります(私は気にしません)が、ロケーション含めて最高だと思います。
2023년 7월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 7일
Thank you for staying with us and taking the time to share your comments.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had a great vacation. Unit was a little dated, not to bad. Would definitely go back.
2023년 7월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 2일
Thank you for staying with us. We appreciate you taking the time to share your comments. Hope you will return!

6/10 - 괜찮아요

Steven 님, Captain cook

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 7월 29일
Aloha and thank you for staying with us . We appreciate your time to share your feedback.

10/10 - 훌륭해요

Demian

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful when we encountered a few minor problems like the a/c resetting and the dryer not venting. They were very responsive and courteous. We enjoyed our stay very much!
2023년 7월에 5박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 7월 26일
Thank you for staying with us and taking the time to share your comments. I will be sure to pass on your comments to our staff!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Very confusing property to navigate; parking a maze and very little help from desk navigating the property of the area. But unit was very nice and location terrific.
2023년 7월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 7월 18일
Thank you for staying with us. We appreciate your feedback!

8/10 - 좋아요

Montrease 님, Allen

2023년 7월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 8월 7일
Thank you for staying with us and taking the time to share your comments.

10/10 - 훌륭해요

Delbert

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property! Clean rooms!
2023년 6월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 6월 27일
Thank you for staying with us. We appreciate your feedback.

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Very nice friendly staff
2023년 6월에 2박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 6월 26일
Thank you for staying with us. We appreciate your feed back.

10/10 - 훌륭해요

Andrea

2023년 5월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 7월 18일
Thank you for staying with us and sharing your feedback.

10/10 - 훌륭해요

Robert James

2023년 5월에 3박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 6월 26일
Thank you for staying with us. We appreciate your feed back

10/10 - 훌륭해요

Aubri

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great!
2023년 5월에 5박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 5월 11일
Aloha Aubri, thank you for staying with us and taking the time to share your review. Hope you are able to come back again:)

2/10 - 너무 별로예요

Masahiro

연인과의 여행
コンドミニアムの保険等で380ドル事後請求された
2023년 5월에 2박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 5월 6일
Aloha, We apologize if you were not made aware of our Mandatory fees prior to your arrival. These fees cover the check out cleaning and damage protection coverage. Hopefully you enjoyed the property and the island while you were here.

10/10 - 훌륭해요

Robynn

2023년 4월에 8박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 6월 26일
Thank you for staying with us. We appreciate your feed back

10/10 - 훌륭해요

Stacy W

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sunset and sunrise views were incredible!
2023년 4월에 8박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 4월 25일
Thank you for staying with us and taking the time to share your comments. Hope you will visit us again in the future.

10/10 - 훌륭해요

Pushpendu

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 4월에 5박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 4월 21일
Aloha and Mahalo for staying with us and taking the time to provide your feed back. We hope to see again in the future!

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The unit was completely fine, and we were thrilled to find a washer/dryer so we could do laundry. There were beach towels, chairs, snorkels and coolers to make our beach days so much easier. The property is very quiet and lush. Maneuvering the parking underground deck requires concentration but is very secure. You must have your own car to enjoy staying here.
2023년 4월에 4박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 4월 20일
Aloha Kathryn, thank you for staying with us and taking the time to share your comments. Hope to see you again another time!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and the staff was helpful.
2023년 3월에 7박 숙박함
답변 제공: Kim-Royal Sea Cliff 님, 2023년 4월 12일
Aloha Jennifer, Thank you for staying at the Royal Sea Cliff and sharing your comments.

8/10 - 좋아요

Ann

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함
답변 제공: Kim at Royal Sea Cliff 님, 2023년 3월 20일
Aloha Ann, thank you for taking the time to provide your review of the Royal Sea Cliff. We hope that you will return to see us again in the future:)