6/10 - 괜찮아요
실제 이용하신 고객
연인과의 여행
2019년 8월 2일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Staff and service was excellent. We weren’t happy with our room and they changed the room without us asking. Unfortunately our air conditioning broke in the second room and they happily moved and upgraded us again. My boyfriend also had to be rushed to hospital during our stay and the hotel staff were amazing. After a disappointing start, my opinion changed drastically. The hotel staff rushed to my aid, paid for us to get a taxi to the hospital and even came with us. They helped with our translation at the hospital and came to check on him afterwards and made sure we had everything we needed with him being sick. Couldn’t have thanked the hotel staff enough for helping us during a time of need in a different country!
실제 이용하신 고객
2019년 7월에 8박 숙박함