외관

라 퀸타 인 & 스위트 바이 윈덤 사라소타 다운타운 여행 후기

2.5 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1011개 이용 후기 중 220개" "
평점 8 - 좋아요. 1011개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 167개" "
평점 4 - 별로예요. 1011개 이용 후기 중 219개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 234개" "

5.8/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
객실보수가 시급
시설이 너무 낡았습니다. 전면적인 개보수가 필요한 상황입니다. 방을 들어서면 역한 냄새가 납니다. 세면대 밑의 나무는 일부 썩었습니다.
2022년 5월에 2박 숙박함
답변 제공: General Manager 님, 2022년 5월 13일
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention. Please, feel free to contact me on your next stay and I will personally ensure that your room is in immaculate condition.

2/10 - 너무 별로예요

Lisa A

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area and things that go on in this section of town are not for me. I was very happy with staff. I saw a man mopping every evening and the housekeepers were always busy cleaning. Friendly and accommodating. All the other reviews are valid. During my stay my rear car window was spit on and I had to go through a car wash/. I also was leered at by one man in particular that was staying an extended period of time . Told front desk and they confronted the man but that’s all that was done. Of course he got mad. Long story/. To make it short I felt VERY unsafe in this area. Once I got to the room I felt ok but I was yelled at and harassed by this man at 9am. I felt the price was way too high. Pull out couch had giant brown stains. Suspected bed bugs. Had to pay by 11am sharp to stay another night or staff pushed you out. I was here on business and this was not convenient. Will eat breakfast w dirty construction workers or strange men leering at you. Just know this is the type of clientele who typically stay here. We moved hotels and the new hotel felt like a palace. I will never stay here again. I would not recommend for vacationing families or single women. Smell on bottom floor extremely bad. Could see shady dealings from my window. That’s the view you will have here. I look back now and think wow I can not believe I stated here.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Judith

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bathrooms need repair. Mostly Spanish speaking and didn't speak English or understand.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for your recent stay, for taking the time to review our hotel and for bringing your concerns to our attention. Your review is greatly appreciated as it will be used to enhance the future of our guests’ experiences. We hope to show you a more positive experience as we are in the process of our property improvements

4/10 - 별로예요

Xiaoling

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t like this hotel,property conditions is bad, service was not good. but it’s close to downtown
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for taking the time to write a review, and we are extremely sorry for the experience you mention. The property is currently in the process of improvement, this will include all your concerns. Thanks for staying and we hope to see you again for a more positive experience.

2/10 - 너무 별로예요

Gina

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived at 11pm tired from a long day of travel and waited for a half hour for someone to show up to the front desk so we could check in and get some sleep for an early morning meeting. A lady arrived for work 1/2 hour late and didn’t apologize for the inconvenience. She made her way to the desk, set her purse down then proceeded to make it our problem that we showed up at 11 at night. Never mind we had a flight that just got in. We called the hotel but the front desk phone rang and rang. We couldn’t reach anyone at Expedia for help either. My fiancé is in the hotel business and had never experienced anything like it. He would have fired the woman in the spot. She was also rubbing her stuffed nose with her bare hand after giving us our key. Gross.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
We would like to offer our sincerest apologies for this issue, and we're very sorry about the experiences you mentioned. We are very concerned about this and take it quite seriously; Thank you for bringing this to our attention so it can be addressed. We will be investigating this and if we find this to be the case action will be taken to prevent this from ever happening again. Thanks for staying and we hope that you will give us the chance to show you a more positive experience.

8/10 - 좋아요

Cynthia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for choosing La Quinta Inns & Suites for your recent stay. Your review will be shared with our team, and we hope to see you next time you are in the area.

4/10 - 별로예요

GJENC 님, Bronx

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old smelly carpet room was smellt Bathroom not well kept
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for your recent stay, for taking the time to post a review and for bringing this to our attention so it can be addressed. We are very sorry that your experience was less than perfect. We care deeply about our guests and want you to have the greatest experience when staying with us, this is why we are working towards our property improvements. We hope to see you again for a more positive experience.

10/10 - 훌륭해요

David

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
We are happy to see that you enjoyed your stay with us at La Quinta Inn & Suites. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the area you will stay with us again.

4/10 - 별로예요

LUDMILA 님, BROOKFIELD

단체 여행
별로예요: 편의 시설/서비스
we had a problem with rooms , first room lock didn't work, the second room door didn't locked, they moved us to third room and it was not so nice like the first one. my parents had to call to talk to the manager , no discount was offer , we won't be staying in this hotel again, and I would not refer any of friends to stay there either
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
We would like to offer our sincerest apologies on behalf of the team at La Quinta Sarasota, we sincerely regret that your experience was less than perfect. The team at the La Quinta Inn Sarasota cares deeply about our guests and wants to provide the most comfortable experience possible. Thanks for letting us know about these issues so they can be addressed, and will be included in our property improvement that is now in progress.

10/10 - 훌륭해요

Gabriel

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thanks for your kind review regarding your recent stay at La Quinta Inns & Suites Sarasota. We are so thrilled that you enjoyed your stay with us and we hope to see you again very soon.

8/10 - 좋아요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was early had to wait on toom ,was fine with waiting, room was clean, bedding fresh, great place to stay,,,
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites Sarasota. I will be sure to share your kind comments with the staff, our staff love to hear when they receive positive feedback. Very sorry about the wait, hope to see you again

6/10 - 괜찮아요

Barbara

가족 여행
Convenient to some of Sarasota’s attractions.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Thank you for staying with us and for posting your review.

2/10 - 너무 별로예요

Alfredo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the most horrible experience, cockroaches in the room and dinning , rugs stained, bed sheets stained dirty overall,
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

4/10 - 별로예요

Michael 님, Brooklyn

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was under renovation. No food or drink was available for sale. The complimentary morning breakfast food was acceptable but felt like a college student food service. The hot and cold water service to our room was switched, so hot water came out of the cold water tap of both the sink and the shower and vice versa. The first day waiting for the shower to be warm was frustrating. When we mentioned the issue to the front desk, they acknowledged it was a problem with several rooms, but no mention was made of trying to fix it. On our last day, we checked out and left our bags behind the front desk, as there was no luggage room. When my partner went to collect her bags at about 5 PM no one was around. She just went behind the desk and took her bags. It was a pretty grim experience overall.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

4/10 - 별로예요

Cecile

별로예요: 편의 시설/서비스
Room key repeatedly needed re-set, I had no “do not disturb” sign, the gym was not clean, bad smell to most of the hotel. Lovely front desk staff and cheap, close to Lido beach, but I won’t book again.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 - 좋아요

Paul

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thanks for your review ... we are glad you enjoyed your stay!

2/10 - 너무 별로예요

Taikhoon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
I am sorry you didn't enjoy your stay, thank you for your review.

6/10 - 괜찮아요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was average. The room had an odor. The whole hotel needs a refresh. For example, the button to call the elevator was made out of plastic and half of it on the fourth floor was gone. The door knobs were loose and it was difficult to get the door open. The sofa bed had a cushion that did not fit properly and was incredibly uncomfortable.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention.

10/10 - 훌륭해요

Norbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Glad you enjoyed your stay with us! Thanks for your review.

4/10 - 별로예요

Joan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all friendly, pleasant, and helpful. Unfortunately, the hotel didn't live up to the high level of the staff. The elevator was broken, so we had to lug our bags up to the third floor. It was fixed the second day of our stay. Our room was substandard. The bed was lumpy, uncomfortable, and sagged. The carpet had rips and stains. In the bathroom the toilet paper holder was broken away from the wall. The valve on the tub that controls the shower was frozen open, so half the water came out of the showerhead and half out of the tub faucet. The showerhead was also frozen in place, so it was impossible to adjust it to easily stand underneath the meager water flow. The refrigerator had no temperature control, so the water we put in froze by the morning. The room temperature control was noisy and didn't work well, so the room was either freezing or stuffy and warm. Breakfast was pretty good and the staff kept it well-stocked. There were very few outlets in the room, and no outlets for charging electronic devices. We would not recommend this hotel.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention. Please, feel free to contact me on your next stay and I will personally ensure that your room is in immaculate condition.

6/10 - 괜찮아요

Brian

별로예요: 숙박 시설 상태 및 시설
Ok. Parking lot needs to be redone
답변 제공: General Manager 님, 2024년 3월 6일
Thank you for your review and for staying with us.

6/10 - 괜찮아요

Michael

출장 여행
별로예요: 숙박 시설 상태 및 시설
The property is dated, could use upgrades
2024년 2월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
I am sorry you did not enjoy your stay. Thank you for your feedback and for staying with us.

4/10 - 별로예요

Doug

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, dirty, musty, elevators broken, materials piled up in the lobby…
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Doug we are sorry that you did not enjoy your stay with us. We are in the process of making hotel improvements and appreciate you posting your review.

2/10 - 너무 별로예요

Thomas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and facility was in poor repair. The toilet was leaking on the floor. The room phone didn't work. We had to change rooms. The clerk refused to give a receipt despite being asked three times. The included breakfast was of poor quality.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention.

8/10 - 좋아요

DORISCA

좋아요: 편의 시설/서비스
Good job
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you Dorisca for staying with us, we are happy to hear that you enjoyed your stay with us.

6/10 - 괜찮아요

Bob

Bathroom showerold. Dirty tables on pool
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for your recent stay. We appreciate you taking the time to inform us of your recent stay, and we will be using your comments for future improvements to property. It’s through comments such as yours for us to be able to improve.

10/10 - 훌륭해요

Rosalind

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Full breakfast included, staff very friendly and helpful, bus stop right in front to get downtown. Rooms very well organized.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Sarasota area you will stay with us again.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for staying with us and for posting your review.

10/10 - 훌륭해요

Myron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
We're glad you enjoyed your stay with us and we look forward to your return.

6/10 - 괜찮아요

Tammy

연인과의 여행
별로예요: 편의 시설/서비스
Hotel needed upgrades. Breakfast area had water damage to floor, cabinet & baseboards by the refrigerator. Stained furniture in sitting area. Lamps in the room were rusted and did not have USB port and bed lamps did not have electric plug. Shower had discolored spots in top corner of wall, not sure what it was. Breakfast was below average, watery eggs/steamed sausage. Front desk staff was very friendly!!!
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

10/10 - 훌륭해요

Jorge

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Under construction
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for staying with us and for posting your review. We do hope to see you again.

10/10 - 훌륭해요

Makiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Glad you enjoyed your stay with us and posting a review.

8/10 - 좋아요

April

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We traveled for my son‘s baseball travel tournament and it was conveniently located to the park and all the surrounding things to do in Sarasota I don’t have any complaints. Check in was easy the room was clean and the price was great
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for staying with us April, we are happy to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thanks for staying with us Joshua and for posting your review.

6/10 - 괜찮아요

Katherine

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel is conveniently located to the airport, but is very outdated. Stains on furniture in lobby, limited breakfast hours and didn’t replenish what was gone. No couch in our room when supposed to be. Appears they were in the process of renovating as there were pallets of carpet in hall and painting going on. Staff was extremely pleasant and friendly, very helpful.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 - 훌륭해요

Dorys

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service!!
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Sarasota was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was an absolute trash hole. Do not rent from here and the stafford very unfriendly
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for your feedback about your stay. We’re sorry the hotel didn’t meet your expectations.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
We are sorry that you did not enjoy your stay. Thank you for your review.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
We are happy to hear that you have enjoyed your recent stay at La Quinta Inns & Suites Sarasota. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Sarasota area

4/10 - 별로예요

Faye

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet was dirty and stained. The furnishings were old and stained. Could hear the road noises and people in the hallway.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
I am sorry that you did not enjoy your stay with us. Thank you for your feedback.

6/10 - 괜찮아요

Frank

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We had to switch rooms due to stains on the Deb spread in our original room. The hotel rooms need updating. Completely need remodeling from the studs out. Walls, furniture, beds, everything. The refrigerator was rusted. The caulking around the toilet was coming apart. The mattress was lumpy. Carpeting needs replaced in hallways and in rooms.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

6/10 - 괜찮아요

Yvonne

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location is good but the property needs some fixing up.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests’ experiences. We hope that once again you will choose to stay with us at La Quinta Inns & Suites Sarasota.

8/10 - 좋아요

Derriko

2023년 12월에 6박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Thanks Derriko for staying with us and for posting your review.

8/10 - 좋아요

Ann

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Ann thanks for staying with us and for posting your review.

10/10 - 훌륭해요

Jamie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Daniel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Too old for the price
2023년 12월에 3박 숙박함

8/10 - 좋아요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Under construction
Gave low rating for appearance due to age of furniture in room however they are starting to renovate them
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Cora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Eduardo

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

4/10 - 별로예요

Rocco

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty linens, floor and a cockroach!
The carpet was worn and dirty, they were red stains on three of the pillows and on the sheets. Also, there was a cockroach in the bathroom at night. Please see pics!
2023년 12월에 1박 숙박함