Thank you very much for your high rating!

Dear Arnie, thank you very much for your kind review and for appreciating so much our services and our staff. We are sorry to find out that you were not satisfied with the music played at the pool area in the morning. We are expecting you again soon.

Dear Mattia, thank you very much for taking the time to write a review about your recent stay with us. and for speaking so highly of our facility and our friendly and hard-working personnel. We are sorry to hear that despite your positive experience, our food didn't live up to your expectation.

Thank you very much for taking the time to share your experience with our hotel and for speaking so highly of us. We are delighted to hear that you loved our premises and your room. We promise to take your comment about our dinner options into serious consideration and are looking forward to welcoming you again soon.

Thank you very much for the time you took to write a review about our hotel. We are so sorry to hear that your stay with us was not what you had expected. Please allow us to mention that by no means has our hotel ever been advertised as one with heated pools and could not be less true that no one used them. Especially the main beachfront pool is the most popular among our guests. When it comes to your room and the condition you claim it was in, kindly be reminded that we are a newly opened and renovated hotel. However, since you were not happy with your room, if you had told us, we would have suggested a move to a different room. As far as your TV is concerned, we had 78 international channels at your disposal, and it is true that there is no Netflix or screen mirroring available at the moment. Concerning the prices of the water please note that at the price of 4 euros are offered only premium waters, whereas a bottle of simple water 1lt, costs 2euros (pet) or 3euros. When it comes to the Aperol, the price is 8euros and of the Aperol spritz 10euros. We apologize for the fact that our team members were not ready to clarify this to you and we will make sure this does not happen again. In regard to the drains that stank, we apologize for the inconvenience, but since a technical issue with the sewerage system had occurred, it had to be dealt with immediately and there was unfortunately no way to avoid the relevant smells. Finally, we wish the dishes of our well-know and awarded chef had been of your taste. If only you had mentioned to us during your stay, and not post departure, how dissatisfied you were feeling, you would have given us the opportunity to make all the necessary moves in order for you to have a memorable stay.

Thank you very much for taking the time to review our hotel so highly!

Thank you very much for taking the time to write about your stay in our hotel and for recommending us so highly. We are very pleased to read that you liked our location, the premises, and above all how much you appreciated the friendliness of our personnel and the high quality of their services.

Thank you very much for the time you took to write a review about your stay in our hotel and for believing in our potential. It is a great pleasure to read how much you liked our location and our design. However, we couldn’t be more concerned finding out that our performance did live up to your expectations. When it comes to parking, please note that there is parking space both inside and right outside our hotel. We are sorry that if you wished to park your car exclusively inside, there were not always available spots. The same applies to the sunbeds and umbrellas at our beach and pools. Kindly note that the length of our beach is not unlimited and can certainly not cover a number of 280+ sunbeds, especially since according to the Health Protocols for Covid 19 : “The layout of seats on swimming pool decks (sunbeds, chairs, sun loungers, etc.) should be such so that the distance between the ends of the seats of two people under two different umbrellas be at least 2 meters in each direction.” Finally, we apologize if you were left under the impression that during breakfast some options are not replaced and that you are left with leftovers. We have always been trying to provide all of our guests with the best service, variety and quality of food and services.

Thank you for taking the time to rate our hotel. It would have been really helpful if you had mentioned the reasons of your dissatisfaction, giving as the opportunity to locate and improve areas that may need enhancing.

Thank you very much for taking the time to write about your stay in our hotel and for speaking so highly of us.