외관

팬 퍼시픽 휘슬러 마운틴사이드 여행 후기

4 out of 5
팬 퍼시픽 휘슬러 마운틴사이드
4320 Sundial Crescent, Whistler, BC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 674개" "
평점 8 - 좋아요. 1005개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 66개" "
평점 4 - 별로예요. 1005개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 16개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

seokmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Els 님, 2023년 8월 21일
Dear Seokmin, Thank you for your review. We are glad that you enjoyed your stay. Hopefully, we can welcome you again very soon. ElsGuest Experience Manager

10/10 - 훌륭해요

Heechang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Claudia Luque 님, 2022년 8월 6일
Dear Heechang, Thank you for taking the time to complete our online survey. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide. I am glad to see that you have enjoyed your stay with us. Great to hear that you enjoyed the pool and location. Thank you again for sharing your feedback with us. We look forward to welcoming you back to the Pan Pacific in the future. Kind regards, Claudia Guest Experience Manager

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
다음 트립에도 꼭 이곳에 머무르고싶다
스키타기에 가장 최적의 위치에 있는 아주 맘에 들었던 호텔이였다. 근처 평이 좋은 호텔들에 다 숙박 했었는데 팬퍼시픽 마운틴이 전체적으로 가장 좋았다. .곤돌라 나가는 입구에 위치한 스키락커도 아주편리했고 특히 룸에 갖춰진 요리 기구들은 다른곳보다 휠씬충실했다. 스키 마치고 바로 몇걸음만 걸으면 로비에 도착할수있는 편리함이 이곳에 묵어야할 첫번째 이유가 될수있을듯. 수영장 물 온도도 다른 호텔에 비해 더 따뜻해서 내가 머물렀던 1월초에도 스키후 수영장과 자꾸지에서 좋은 시간을 보낼수있었다.주차장도 바로 지하에 있어서 편리했다. 로비가 좀 작은게 좀 아쉬웠고. 방의 구조가 오래 된듯한 느낌이였는데 마운틴뷰에서 창밖으로 보이는 야경은 정말좋았다. 창이 커서 그런지 룸온도가 세팅온도만큼 올라가지 않아서 좀 추웠던기억이. 전체적으로 정말 만족했던 호텔이라 다음 트립에도 여기서 머무를 예정이다. 로비 직원들도 친절해서 꼭 칭찬해주고싶다.
2022년 1월에 5박 숙박함
답변 제공: Elina 님, 2022년 1월 9일
Dear Julie, Thank you for taking the time to leave such a kind review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide. I am glad to see that you have enjoyed your stay with us and hope you were able to experience all that Whistler has to offer. We pride ourselves in the services which we are able to provide for our guests. Thank you again for sharing your feedback with us. We look forward to hopefully welcoming you back to the Pan Pacific in the future. Kind regards, Elina - Guest Experience Manager

10/10 - 훌륭해요

song yi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 위치!!!!
스키를 타기에 최고의 위치인거같다. 곤돌라까지 걸어서 10걸음?? ㅎㅎㅎ 숙소 상태도 청결하고 너무 좋았다. 직원들도 모두 친절했음. 수영장에서 보이는 스키장도 좋았다. 다만 지금 45분밖에 이용할수없어서 조금 아쉬웠다. 다음에 또 가개관하면 또 이곳에 머무를 것이다:)
2021년 3월에 1박 숙박함
답변 제공: Emily 님, 2021년 3월 25일
Dear Song Yi, Thank you so much for your wonderful feedback, it is very much appreciated! I am very glad that you found our location to be so convenient and our staff were able to help you feel at home here in Whistler. I am sorry however that we were only able to allow 45 minutes in the pool a day, as you say we will go back to normal as soon as possible. We hope to see you again here in Whistler very soon. Best Wishes, Emily Guest Experience Manager

10/10 - 훌륭해요

jonguk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 좋음 시설깨끗하고 아늑함 침대찾느라 재미있었음
2019년 10월에 2박 숙박함
답변 제공: Emily - Guest Experience Manager 님, 2019년 10월 20일
Dear Valued Guest, Thank you for the wonderful review of our hotel. We're glad you enjoyed the location and cleanliness of the room, and we hope to welcome you back again soon! Kind regards, Emily Guest Experience Manager

10/10 - 훌륭해요

Clayton

좋아요: 숙박 시설 상태 및 시설
Close as you can get to the lifts. No friggin around in the morning
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sophie

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent séjour
2024년 4월에 2박 숙박함

8/10 - 좋아요

Zulfikar

단체 여행
Loved the room, the toiletries supplied were good, very clean room. The only thing that could have been better was the height of the toilet. It was too low for someone who has had a hip replacement. Needs to be modernized
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Priscila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
⭐️⭐️⭐️⭐️
2024년 4월에 1박 숙박함
답변 제공: Farida Samadzade 님, 2024년 4월 23일
Dear Priscila,Thank you for your amazing rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

8/10 - 좋아요

Jie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the jacuzzi and swimming pool, steam room.
2024년 4월에 2박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 4월 23일
Dear Jie,Thank you for perfect feedback and hope to see you again soon!Sincerely,

8/10 - 좋아요

Tian tian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Gondi. Recommended!
2024년 4월에 1박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 4월 23일
Dear Tian,Thank you for your nice feedback. I hope you enjoyed your stay and hope to see you again!Sincerely,

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 8박 숙박함
답변 제공: Oleksandra 님, 2024년 4월 21일
Dear Daniel,Thank you for your feedback about our hotel.We wish to see you soon here again.Warm regards,OleksandraAssistant Front Office Manager

8/10 - 좋아요

Victoria

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mahmoud Abdellatief 님, 2024년 4월 20일
Dear Victoria,Thank you for your amazing rating. We are looking forward welcome you back again.Thank you

8/10 - 좋아요

Allison

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Love the full kitchen and location. Very walkable
2024년 4월에 1박 숙박함
답변 제공: Farida Samadzade 님, 2024년 4월 19일
Dear Allison, Thank you for your amazing review.We are happy that you enjoyed our hotel location, room facilities and your stay in general was enjoyable.We are looking forward to welcome you back again,Warm Regards,Farida SamadzadeGuest Experience Manager

10/10 - 훌륭해요

JIHEE

2024년 4월에 1박 숙박함
답변 제공: Farida Samadzade 님, 2024년 4월 19일
Dear JIHEE,Thank you for your amazing rating.We are looking forward to welcome you back again,Warm Regards,Farida SamadzadeGuest Experience Manager

6/10 - 괜찮아요

Kyle

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Received zero help from the staff with luggage & skis. On checkout day, they didn't get the skis from the lockers and bring them out as we have experienced during previous stays. Front desk phone was never answered, just a recording saying they were busy. Poor service for a high end and high priced hotel.
2024년 4월에 3박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 4월 16일
Dear Kyle, Thank you for sharing your recent stay experience with us. We're sorry to hear that your stay wasn't up to your expectations, and we apologize for any inconveniences you may have experienced. Unfortunately, your stay was during a busy time, and we regret not being able to deliver the exceptional service we aim for. Your feedback is important to us, and we'll take the necessary steps to improve our services. We hope that the disappointments you encountered didn't negatively impact your overall holiday experience in Whistler. We'd love to have another chance to serve you better in the future.Sincerely yours,

10/10 - 훌륭해요

Arturo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and nice rooms
2024년 3월에 6박 숙박함
답변 제공: Emily 님, 2024년 4월 6일
Dear Arturo, Thank you for taking the time to leave us this review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.I am glad to see that you have enjoyed your stay with us.We look forward to welcoming you back to the Pan Pacific in the future.Best Wishes,EmilyFront Office Manager

10/10 - 훌륭해요

Rich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you have an EV, the valet will charge it overnight.
2024년 3월에 3박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 4월 2일
Dear Rich,Thank you for your best rate for us!We always welcome you back!Sincerely,

10/10 - 훌륭해요

Karanjot

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, friendly staff.
2024년 3월에 2박 숙박함
답변 제공: Farida Samadzade 님, 2024년 4월 1일
Dear Karanjot,Thank you for amazing feedback.We are happy that you enjoyed our services and hotel location.We are looking forward to welcome you back again.Warm Regards,Farida S.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 4월 2일
Dear David,Thank you for your perfect mark for us!We are waiting for your next stay with us!Sincererly,

10/10 - 훌륭해요

Alejandro 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 10박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 4월 2일
Dear Alejandro,Thank you for your perfect mark for us!Hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Marc

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in the middle of EVERYTHING. You are steps from ski gear rental. You are steps from your lift ticket passes. You are steps from the pickup area to tours and other outings. You are steps from all types of dining options. You are steps from a supermarket. You are steps from the gondola to the slopes. In addition, the kitchen in the suite allowed us to make our own breakfast in the morning before starting our day. Also, the staff took care of EVERYTHING when asking about making skiing plans. And at the end of the day, the hot tub felt wonderful. My family of four spent 5 nights there and we have zero regrets. It was excellent.
2024년 3월에 4박 숙박함
답변 제공: Diana Pirguluieva 님, 2024년 3월 29일
Dear Marc,Thank you so much for your detailed feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. It sounds like our central location and convenient amenities truly enhanced your vacation.Thank you for choosing to spend your vacation with us, and we hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know. Kind regards,Diana PirguluievaGuest Experience Manager Pan Pacific Whistler 4320 Sundial Crescent, Whistler, BC, V8E 1G6T:+1 604 905 2999 F: +1 604 905 2995diana.pirguluieva@panpacific.com panpacificwhistler.com dubhlinngate.com

10/10 - 훌륭해요

Boting

2024년 1월에 9박 숙박함
답변 제공: Farida Samadzade 님, 2024년 3월 28일
Dear Boting,Thank you for your amazing rating,Looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 - 훌륭해요

Olesya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can’t beat being right in front of the lifts. Room service was also very good and everyone was very friendly
2024년 3월에 7박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 3월 26일
Dear Olesya,Thank you for your perfect feedback. We're happy you enjoyed your stay and hope to see you again soon!Sincerely yours,

10/10 - 훌륭해요

Grant

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The change to charge guests for alcoholic beverages at happy hour was a shock. This was a nice treat last year and now does not exist.
2024년 3월에 5박 숙박함
답변 제공: Courtney, Pan Pacific Whistler 님, 2024년 3월 24일
Dear Mr. Grant,Thank you kindly for your score of our hotel. We can understand your shock at the new charge for alcohol during Après. This is so we can monitor the distribution more thoroughly as we are a family friendly hotel.We hope to see you at our hotel again soon.Kind Regards,

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay with my kids, would go back.
2024년 3월에 1박 숙박함
답변 제공: Farida Samadzade 님, 2024년 3월 21일
Dear Tony,Thank you so much for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 - 훌륭해요

SONIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Farida Samadzade 님, 2024년 3월 20일
Dear Sonia,Thank you for much for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

8/10 - 좋아요

Mary Anne 님, Forsyth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location next to gondola and within the village. Can walk to multiple meal options.
2024년 3월에 4박 숙박함
답변 제공: Courtney, Pan Pacific Whistler 님, 2024년 3월 17일
Thank you very much for taking the time to review our hotel. We hope to see you again sometime soon!Kind Regards,

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome location, great pool and hot tubs, friendly staff
2024년 3월에 3박 숙박함
답변 제공: Elisa 님, 2024년 3월 12일
Dear Ryan,thank you so much for your positive feedback!We are happy that you enjoyed your stay and hope to welcome you back in Whistler soon.Best regardsElisa StoesserGuest Experience Manager

10/10 - 훌륭해요

Jaydene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing time!
2024년 3월에 1박 숙박함
답변 제공: Elisa 님, 2024년 3월 12일
Dear Jaydene,thank you so much for your positive feedback!We are happy that you enjoyed your stay and hope to welcome you back in Whistler soon.Best regardsElisa StoesserGuest Experience Manager

10/10 - 훌륭해요

Peter

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely fantastic place to stay for ski vacation. All amenities are top notch. No breakfast available but every room has fully equipped kitchen. Pool and two hot tubs plus a steam room are super nice. Ski in ski out hotel. Prices are very reasonable. Will be back
2024년 3월에 6박 숙박함
답변 제공: Oleksandra 님, 2024년 3월 10일
Dear Peter,Warm greetings from Pan Pacific Whistler and thank you for your wonderful review.All of your comments were passed to our team.We hope to see you soon again in our hotel.Best regards,Oleksandra Assistant Front Office Manager

10/10 - 훌륭해요

marie-claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Localisation !
2024년 2월에 3박 숙박함
답변 제공: Oleksandra 님, 2024년 3월 5일
Dear Marie-Claude, Thank you for the great ranking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oleksandra Kelm Assistant Front Office Manager

10/10 - 훌륭해요

isabelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parfaite localisation pour le ski. Hotel bien organise pour les facilites entourant le ski ( casiers, location etc Personnel tres courtois
2024년 2월에 4박 숙박함
답변 제공: Elisa 님, 2024년 3월 4일
Chère Isabelle,merci beaucoup pour votre avis positif!Nous sommes heureux que vous ayez apprécié votre séjour chez nous et espérons vous accueillir bientôt à Whistler.Cordialement,Elisa

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Elisa 님, 2024년 3월 1일
Dear Barbara,thank you so much for your positive review!We are looking forward to welcoming you back here in Whistler soon.Best regards,Elisa StoesserGuest Experience Manager

10/10 - 훌륭해요

AIQUAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Emily 님, 2024년 2월 25일
Dear Aiquan, Thank you for taking the time to leave us this review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.I am glad to see that you have enjoyed your stay with us!Thank you again for sharing your feedback. We look forward to welcoming you back to the Pan Pacific in the future.Kind regards,Emily Front Office Manager

8/10 - 좋아요

Ji

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very convenient to ski and play around.
2024년 2월에 2박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 2월 27일
Dear Ji,Thank you for your rate. I hope you enjoyed your stay and see you again in the future!Sincerely,

8/10 - 좋아요

Dean

2023년 11월에 2박 숙박함
답변 제공: Emily 님, 2024년 2월 25일
Dear Dean,Thank you for taking the time to leave us this review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.I am glad to see that you have enjoyed your stay with us!Thank you again for sharing your feedback with us. We look forward to welcoming you back to the Pan Pacific in the future.Kind regards,Emily Front Office Manager

10/10 - 훌륭해요

Alejandro 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Emily 님, 2024년 2월 25일
Dear Alejandro,Thank you for taking the time to leave us this review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.I am glad to see that you have enjoyed your stay with us.We hope to see you again soon here in the mountains.Kind regards,EmilyFront office manager

2/10 - 너무 별로예요

Julie

단체 여행
We booked the Pan Pacific mountainside, 2 rooms for 6 people, and Our reservation was not honored. We were obligated by Pan Pacific to transfer to the Pan Pacific village with very short notice as all our travel plans were made. Spent time with customer satisfaction and very disappointed with no resolution or compensation to our satisfaction. We received a basket of goodies to apologize from the Pan Pacific admin. Very disappointed with this experience, we usually have no issues with Expedia. They sell the gold standard as a way to have privilege? It’s not of specific value in this case.
2024년 2월에 4박 숙박함
답변 제공: Farida Samadzade 님, 2024년 2월 17일
Dear Julie,Thank you for sharing your feedback with us. As we have contacted the main guest before moving the booking, apologies for any inconvenience if it has caused you.We did upgrade one of your rooms to One Bedroom suite and have included complimentary breakfast to ensure you have comfortable stay. We remain available for any assistance and looking forward to welcome you back again.

10/10 - 훌륭해요

Jannie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is steps from gondola.Ski equipment storage is in the lobby making it super convenient. It also provides free snacks and certain drinks from 3-6pm. My kid enjoys the hot choclate. Self parking is $32/night. That is our hotel to stay if we go to Whistler again.
2024년 1월에 3박 숙박함
답변 제공: Farida Samadzade 님, 2024년 2월 9일
Dear Jannie,Thank you so much for your amazing review.We are happy that you enjoyed hotel location, our Apres, specially hot chocolate for kids and your stay in general was enjoyable.We are looking forward to welcome you back again.Warm Regards,Farida S. Guest Experience Manager

8/10 - 좋아요

thomas

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the location of the hotel. Everything was amazing. But as our room was facing the mountain / pool. We had constant blasting music into our room from long horns. Made relaxing and sleeping really unpleasant.
2024년 1월에 10박 숙박함
답변 제공: Courtney, Pan Pacific Whistler 님, 2024년 2월 4일
Dear Valued Guest,Thank you for taking the time to review our hotel. We are thrilled to hear you loved our hotel as much as we do.The feedback regarding the noise from our resort partners is much appreciated. We endeavor to communicate with all resort partners to get the best result for our guests.We hope to welcome you back again some time soon.Kind Regards,

10/10 - 훌륭해요

Luc

연인과의 여행
Super bien localisé au pied des remontées, de la navette du villlage ainsi que des bars et restos. Personnel aimable et courtois.
2024년 1월에 7박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 1월 30일
Dear Luc,Thank you for your feedback. It's nice to see you enjoyed your stay. We hope to see you again in the future!Sincerely,

10/10 - 훌륭해요

Jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location in Whistler! As close to the gondola as you can get. Rooms are on the small side for a family but staff were super nice and helpful, pool was big and heated, and location was unbeatable.
2023년 12월에 9박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 1월 9일
Dear Jody,Thank you for your recent feedback. We are thrilled to hear that you had a positive experience staying with us at Pan Pacific Hotel. Our team is dedicated to ensuring that every guest feels refreshed and happy during their stay. We hope to welcome you back in the near future!Sincerely yours,

6/10 - 괜찮아요

Junichi

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Emily 님, 2024년 1월 7일
Dear Valued Guest,Thank you for taking the time to leave us this review. I am sorry that you had a less that perfect stay with us, feel free to let us know if there is anything you wish to look at further.We hope to see you again in the not too distant future.Best Wishes,EmilyFront Office Manager

10/10 - 훌륭해요

Mary

2023년 12월에 5박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2024년 1월 23일
Dear Mary,Thank you for your perfect rate for us.Hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Flor Maria

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 5박 숙박함
답변 제공: Claudia Luque 님, 2023년 12월 30일
Dear Flor Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Guest Experience Manager. Claudia Luque

10/10 - 훌륭해요

John

2023년 12월에 3박 숙박함
답변 제공: Claudia Luque 님, 2023년 12월 30일
Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, ClaudiaGuest Experience Manager

8/10 - 좋아요

Zhong

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is right in front of the lift, ski in and out
2023년 12월에 1박 숙박함
답변 제공: Claudia Luque 님, 2023년 12월 30일
Dear Zhong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and found our location convenient. We hope to see you again very soon.Sincerely,Guest Experience Manager

4/10 - 별로예요

Bridget

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Ruslan, Pan Pacific Whistler 님, 2023년 12월 26일
Dear Bridget,Thank you for taking the time to leave a review for us. While it's sorry to see you didn't like us too much, I wish you all the best. And I hope to welcome you again to prove that we deserve a higher rate.Warm regards,

6/10 - 괜찮아요

Vivien

2023년 12월에 3박 숙박함
답변 제공: Emily 님, 2024년 1월 14일
Dear Valued Guest,Thank you for taking the time to leave us this feedback.While we can not assist further without more details of why you didn't have the perfect stay, we hope you enjoyed your time in Whistler overall. Best Wishes,EmilyFront Office Manager