테라스/파티오

파탈라 와일드라이프 리저브 여행 후기

4.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 15개" "
평점 8 - 좋아요. 27개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 1개" "
평점 4 - 별로예요. 27개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 2개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Khadijah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Jolene Cooper 님, 2023년 7월 11일
Dearest Khadijah,Thank you so much for your beautiful Review.We appreciate your feedback and we hope to see you again soon in the near future.Kindest RegardsJolene Cooper

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simplement incroyable
De l’arrivée au départ tout étais parfait. Le site, les tentes complètement WoW!!! Le restaurant et les repas, le rhinocéros qui est venu nous voir au souper tout prêt de la piscine, la marche au lion, une expérience incroyable et le safari petit mais intéressant.
2023년 1월에 1박 숙박함
답변 제공: Fathala Reservations 님, 2023년 1월 27일
Hi PatrickThank you for taking the time to review us.We are so glad to read that you have enjoyed your visit with us, and we hope to welcome you back here in the near future.Kind Regards

2/10 - 너무 별로예요

GAUDESI

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just lovely having comfort and nice accommodations but still feeling like you were out in the wilderness. The monkeys in the tree right outside our door were such a sweet added bonus
답변 제공: Jolene Cooper 님, 2022년 12월 5일
Dearest Susan, Thank you for you beautiful review. We are so happy that you had such a wonderful time at Fathala.We hope to welcome you here with us again in the near future.Kindest RegardsJolene Cooper

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The setting was spectacular, the food was on point and the guest help was amicable.
2022년 8월에 1박 숙박함
답변 제공: Diné 님, 2022년 8월 8일
Dear Mark Thank you for this valuable feedback. We are so glad that you enjoyed your stay with us, and we hope to welcome you back soon! Kind Regards Fathala Management

2/10 - 너무 별로예요

Nicolas 님, MIAMI BEACH

2022년 7월에 1박 숙박함

8/10 - 좋아요

Serigne Saalihou Mbacké

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had issues during our check in that took too long to resolve. After a 3 hour drive we had to wait more than 1 hour because they could not see our payment made online. Despite us showing all the proof we had (receipts and transactions) and asking to see the manager to resolve it, we were held at the reception and asked to pay there multiple times. However the staff more than made up for it during our stay. They were very helpful and cooperative. The activities were interesting as well, especially the safari (we got lucky and spotted all the species present in the reserve). The place is quiet and peaceful as you would expect in a natural reserve.
2022년 6월에 2박 숙박함
답변 제공: Diné 님, 2022년 6월 22일
Dear Mr Serigne My apologies once again, this was a very confusing booking, and ever since we have been in constant contact with both Expedia and Hotelbeds. The confusion came as we received your booking via Hotelbeds, and your proof of payment indicated that you booked on Expedia. Then to complicate things further when we followed your proof of payment, we did not find your booking on Expedia. Please accept our apology regarding this matter. But after that being said, I am so glad to read that you did enjoy your visit with us in the end. We hope to welcome you back here soon! Kind Regards Fathala Management

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional customer service, great to hang out by the water hole during the day. We enjoyed the safari, the lion walk, spent time with the baby lions, did a boat excursion on the mangrove and a visit if the village. The staff was really helpful with everything and smiling. We loved our stay there!
2019년 12월에 4박 숙박함
답변 제공: Fathala Management 님, 2020년 1월 9일
Dear Sir Thank you for so much for the lovely feedback. We are glad that you enjoyed your visit with us, and we hope to welcome you back in the near future. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

Dominique

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Safari
Positionnement exceptionnel au sein de la réserve. Du coup prisonnier du site (bar, restaurant). Menu fixe obligatoire (enfin pas d'autre choix)
2019년 11월에 1박 숙박함
답변 제공: Fathala Management 님, 2019년 11월 25일
Dear Dominique We pride our selves on our food selection that we offer being so far from the big city , sourcing our fresh ingredients from the local villages. Our menus are based on this. As a small establishment we try our best to meet the needs of all our guests. Kind Regards

4/10 - 별로예요

Kathy&philippe 님, Eupen belgien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Handtücher werden nicht gewechselt. Fenster haben nur mosquitonetze und die aircondition geht ins nichts. Oder fenster Verdunklung den ganzen tag im zelt. Frühstück magere auswahl. Busher schlechtestes. Im Restaurant auch nicht starke ventilatoren kritik nicht angenommen. Uns nur vor die türgesetzt. Aberden transfer nicht zahlen lassen. Personal aüsserst nett wenn man nicht das komplette menu essen will somdern nur einen salat muss man trotzdem 25€ p. P. Zahlen. Selbst wifi ist nur mit extrabox möglich und zusätzlich zu zahlen. Personal sehr hilfsbereit.
2019년 11월에 3박 숙박함
답변 제공: Fathala Management 님, 2019년 11월 25일
Dear Valued Guest. Thank you for taking the time to write the review. Fathala is a nature reserve and the lodge boasts with luxury tents. Clamping as it is called. True is in a tent and tents under normally circumstances don't have windows. As for the towels in today's sustainable world are changed in most hotels across the world every few days. This is to save the spare resource of water and to reduce the impact of detergents back into the environment. The lodge itself is an open space and is not an enclosed area whereby we try and help on those windy days using extra fans on those hot days. So we advise coming to relax at the pool with a nice cool refreshment. We pride our selves on our food selection we offer being so far from the big city sourcing local ingredients from the local villages.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The luxury tents are fantastic - very spacious and comfortable.
2019년 4월에 1박 숙박함
답변 제공: Kate 님, 2019년 4월 24일
Dear Valued Guest, Thank you for taking the time to write this review. Hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Il luogo e le camere di alto livello per il Senegal... Il cibo è decoroso
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely experience in luxury tents with air-con and great wildlife.
2018년 12월에 2박 숙박함
답변 제공: Management 님, 2018년 12월 27일
Thank you for the lovely review. We hope to welcome you back soon! Kind Regards Fathala Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel located on the wilderness. No WiFi and tv, you gave complete peace and quiet.
2018년 12월에 2박 숙박함
답변 제공: Management 님, 2018년 12월 27일
Thank you for your valuable feedback. We are happy to hear that you have enjoyed your stay. Kind Regards Fathala Management

10/10 - 훌륭해요

Paddy 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great mini safari experience
Well organised trips and the staff were very welcoming and helpful. The luxurious tents lived up to their internet photos and description. We were welcomed with cold flannels to cool us down from our long drive and given iced hibiscus drinks. We saw giraffe, zebras, elands, and a white rhino as well as a range of exotic birdlife. The food was very good as was the service. The pool was lovely to cool down in the heat too. Fabulous.
2018년 4월에 2박 숙박함
답변 제공: Manager 님, 2018년 4월 11일
Dear Paddy Thank you for your valuable feedback after your visit at Fathala Reserve. We are glad to hear that you have enjoyed your visit and we hope to welcome you back again soon! Kind Regards Fathala Lodge Management

8/10 - 좋아요

c 님, connecticut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very unique hotel. Recommend to stay at the lodge
Great place. Comfortable rooms and great animal sight seeing. We spent christmas there. Does not realky feel like christnas at all. Breakfast is good, other meals are mediocre and service is slow. Not too many mosquitoes. Only one rhino and a small number of animals but lion walk can not be missed and playing with the cubs is exceptional
2017년 12월에 3박 숙박함
답변 제공: Management 님, 2018년 1월 2일
Dear Valued Guest Thank you for the valuable feedback. We appreciate your recommendations and always strive to provide the best service possible. Thank You Fathala Management

8/10 - 좋아요

pascal 님, paris

좋아요: 숙박 시설 상태 및 시설
paisible
le personnel et plus anglophone que francophone ce qui ne simplifie pas les échanges !! Je trouve que les prestations et le service se dégrade depuis 3 ans que j'y vais . Les chambres sont toujours "cosies" mais la literie est pas nette ,les évacuations d'eau sont pas au top !!
2017년 11월에 1박 숙박함
답변 제공: Lodge Manager 님, 2017년 12월 8일
Cher M Vigier Merci pour les précieux commentaires sur votre séjour avec nous. Merci de revenir pour les 3 dernières années. Nous allons examiner cette question dès que possible. Je vous remercie. Fathala Management

10/10 - 훌륭해요

Jean-Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Nicola 님, Hereford, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend this hotel
Recommend this hotel if you are visiting Senegal or The Gambia. Welcoming and helpful staff, comfortable accomodation in a wonderful quiet environment. Interesting range of trips and activities available.

10/10 - 훌륭해요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great animals!
Great place - A rhino came up to the restaurant every evening covered in mud! very cool. A welcome respite from the insanity of Dakar.

8/10 - 좋아요

christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres beau lodge pour une nuit sous tente de luxe au milieu de la nature

10/10 - 훌륭해요

Ellie 님, Norwich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First class
Everything about our stay was first class. The food is great & very reasonable. The game drive, walk & walking with the lions were all brilliant.

10/10 - 훌륭해요

Joakim 님, Sweden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Really great experience, but the roads to get there from Dakar is in bad conditions. We did not know what to expect from a tent lodge and where suprised to find this high standard in the "tents" och super food. I our opinion it was a more comfortable stay in the tent (with king-size bed and AC) then the hotels in Dakar. Wish that we would have stayed at least one night more.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The friendly staff, the beautiful surroundings, the delicious food, and the fun activities made our visit truly incredible. And the animals were just magnificent! We are so happy with our visit!