The employees were all very kind and helpful. The location is very nice if you plan to visit the pyramids, it take aprox. 10 minutes by car. The room was clean and all the basic products (towels, shampoo, soap, etc.) were available when we arrived.
The only disappointment was the shower, that was only warm after some minutes and did not get really hot again until we left the hotel. A "cold" shower in a cold morning was not pleasant.