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오크허스트 호텔 여행 후기

4 out of 5
오크허스트 호텔
Cnr Meade & Cathedral Streets, George, Western Cape

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 33개 이용 후기 중 9개" "
평점 8 - 좋아요. 33개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 33개 이용 후기 중 4개" "
평점 4 - 별로예요. 33개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 33개 이용 후기 중 1개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Tommy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
When we arrived they showed us to the wrong room. They allocated a room with one double bed for 4 people. The replacement room was dirty and had a terrible mouldy smell. When is was bed time we found dead ants under the pillows and blankets. The tv also only had one canal. There was no WiFi in the room as promised on the web. When we enquired we were told the room is to far from the office to use WiFi. I have to give a huge compliment to all the staff for their great service.
2021년 4월에 1박 숙박함

8/10 - 좋아요

Alan B D

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

4/10 - 별로예요

Mats

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Funkar för snabb övernattning då läget är bra.
För en snabb övernattning funkar det bra på grund av läget. I övrigt hade jag funderat på ett annat alternativ.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

8/10 - 좋아요

Beulah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Cleaniless
The Hotel is good except that the room have lots of dust and when they clean the rooms they don't clean it proper for an example the draws there was an old school book and they where no book to phone Reception. Aircon was only on cold.
2019년 8월에 1박 숙박함
답변 제공: Anina - Marketing Manager 님, 2019년 9월 7일
Good Morning Beulah Thank you for taking the time to write a review on Oakhurst Hotel. Your remarks has been forwarded to the appropriate department for their urgent attention, and on behalf of Management and all personnel, I would like to apologise for any inconvenience caused. The matter will be addressed urgently. We appreciate positive, as well as negative feedback from our guests, as this is the way forward to improving our service to all our returning, and future guest. Thank you again. Much appreciated. Regards

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Anina 님, 2019년 8월 19일
Good morning Colin Thank you for taking the time to give your feedback on Oakhurst hotel. We are looking forward to having you as our guests again soon. Regards Anina Marketing Manager

8/10 - 좋아요

Yolandé

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Anina 님, 2019년 8월 19일
Good morning Yolande Thank you for taking the time give us your feedback on Oakhurst Hotel. Much appreciated. We are looking forward to having you as our guests again in future. Regards Anina Marketing Manager

10/10 - 훌륭해요

Gerhardt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely place, very friendly even late at night, and all well worth it. It was recommended to us to definitely request their delicious omelettes for breakfast. They are, apparently, in the process of changing their menus and we would implore them to bring back the omelettes! We will be back to stay.
2019년 7월에 1박 숙박함
답변 제공: Anina 님, 2019년 8월 19일
Good morning Gerhard Thank you for taking the time to write a review on Oakhurst hotel. We appreciate you positive feedback. With regards to the menu. Your request has been forwarded to the manager and the chef for their urgent attention. We are looking forward to having you as our guests again in future. Regards Anina Marketing Manager

8/10 - 좋아요

Barend

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Anina 님, 2019년 8월 19일
Good Morning Barend Thank you for taking the time to give your feedback on Oakhurst Hotel. Much appreciated. We are looking forward to your next visit in the not -to-distant-future. Regards Anina Marketing Manager

8/10 - 좋아요

JAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
good
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Tracy 님, 2019년 4월 8일
Good day Thank you for the feedback. we really appreciate it and we hope to accommodate you once again on your next visit to george. Have a great day further. Kind regards Tracy

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
Very friendly and helpful staff. Basic but neat and clean room.
2019년 1월에 3박 숙박함
답변 제공: Tracy 님, 2019년 4월 8일
Good day Thank you for the positive feedback. We hope to accommodate you once again on your next visit to George. Kind regards Tracy

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, easy to find, friendly reception staff. Value for money
2019년 2월에 1박 숙박함
답변 제공: Tracy 님, 2019년 4월 8일
Good day Thank you for the positive feedback. We hope to accommodate you once again on your next visit to George. Kind regards Tracy

10/10 - 훌륭해요

Hussein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint country hotel
Quaint country hotel with modern facilities; very central in George - one block from centre of town; beautiful common areas; room was in excellent condition with all modern amenities; breakfast was excellent; Wifi worked fine, but was not broadband. Parking area was not behind a fence but was very close to the hotel buildings. I would stay here again.
2018년 12월에 2박 숙박함

6/10 - 괜찮아요

GLENDA

좋아요: 청결 상태, 직원 및 서비스
Cramped rooms
The put us in a ground floor room facing the street with a sign on the window saying to keep it closed for our own safety. The room smelled musty like it had not been aired so we asked to move as leaving the window open at night was not an option. 2nd room upstairs better but very cramped.
2018년 12월에 1박 숙박함
답변 제공: Tracy 님, 2018년 12월 15일
Good day Day Glenda Thank you for the feedback. My humble apology for your experience. The sign on the window is on all rooms on the ground floor for safety purposes as the hotel is situated right in the middle of town where there is a lot of movement on the streets. If the windows are left open, passers by can take a chance and that is what we try to avoid. About the stuffy room, i have spoken to the maintenance department and they have resolved the issue. I recommend that you can book in advance and ask for a room upstairs for your next stay. All the best and i hope to assist you for your next booking. Kind regards Tracy

8/10 - 좋아요

Frederik 님, Immediate surrounds great, the neighbourhood not s

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint Hotel in George
Very good hotel for a stop-over! Country- / boutique feeling. Center of town. Pool Area needs attention.
2018년 10월에 1박 숙박함
답변 제공: Tracy 님, 2018년 10월 31일
Good day Thank you for taking your time to send us feedback on your recent stay at Oakhurst Hotel. I would like to assure you that your concern is being addressed as maintenance is waiting for the pump to be fixed so that the pool can be cleaned. We looking forward to welcoming you upon your next visit to Oakhurst hotel. Thank you very much. Kind regards Tracy

10/10 - 훌륭해요

Willem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cape friendliness and hospitality
Great service, friendly staff, real cape hospitality.
2018년 9월에 2박 숙박함
답변 제공: Tracy 님, 2018년 10월 31일
Good day Willem Thank you very much for taking time to send us feed back regarding your experience. We strive for excellence in every department and we are pleased to receive such a wonderful review. We hope to accommodate you once again. Thank you very much. Kind regards Tracy

8/10 - 좋아요

Ronald 님, George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money.
2018년 6월에 1박 숙박함
답변 제공: Tracy 님, 2018년 9월 6일
Good day Ronald Thank you for the feedback. We really appreciate it and hope to host you again oakhurst hotel. Have a great day Sir Kind regards Tracy

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terri
All was great. No problems. Would be pleased to stay there another time.
2018년 7월에 1박 숙박함
답변 제공: Tracy 님, 2018년 7월 30일
Thank you so much for the feed back. We hope to host you once more. Kind regards Tracy

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
George stay
Everything was wonderful and the service was exceptional
2018년 7월에 1박 숙박함
답변 제공: Tracy 님, 2018년 7월 30일
Thank you so much for the feed back. We hope to host you once more. Kind regards Tracy

10/10 - 훌륭해요

Jose Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a good stay staff were friendly and helpful, only problem I did have is the water pipes in the roof area of the hotel make a terrible noise so does interrupt sleep in the early hours of the morning. Otherwise no problems with the Hotel and stay.

8/10 - 좋아요

Silvana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
The staff were friendly and efficient. The ambiance was lovely and breakfast real good.

8/10 - 좋아요

Mannis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, Clean, Friendly, and Comfortable.
Checking in was quick and easy with room available when we arrived at 16:00. Friendly staff. Clean comfortable room, decent bed and good size shower. Breakfast was average hot breakfast with eggs/omelettes made to order. Wi-Fi is mediocre as you have to log in through a website every time with a complicated code. Checkout took some time as there was a dispute about Breakfast. Seems Hotels.com did not indicate to Oakhurst Hotel "Free Breakfast" was part of price paid. Waiting for this to get resolved as I insisted on not paying the extra R500 odd. Clerk was understanding of my view and said they will contact Expedia.com, as my booking came in through them. Clerk also eluded to the fact that the day before a group of tourist were checking in and communication to Oakhurst Hotel only indicated one room, not two as through their booking. This shows bad communication between service provider and Hotels. Will stay here again if price is right and inclusive of Breakfast.
2018년 3월에 2박 숙박함

6/10 - 괜찮아요

Salie 님, Central George

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cute hotel in the centre of George
Nice and clean hotel
2017년 11월에 1박 숙박함
Dear Mr Salie - Thank you so much for taking the time to review our Hotel - be assured that we are constantly in the process to better facilities and service to assure the best stay for our guests. Hope to see you again soon - Kind regards Jonel Ackermann GM/Marketing Manager Oakhurst Hotel

8/10 - 좋아요

Neville

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ratings
Our stay was good but it is not a four star hotel

8/10 - 좋아요

Gill 님, Herts, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient for one night stopover in George
George doesn't have a lot going for it as a holiday destination, but the Oakhurst provided a convenient place to stay on our Garden Route trip, as we wanted to visit the transport museum and ride on the power van.

10/10 - 훌륭해요

Ncamile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff and great service
It was a great value for money

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Keine Empfehlung
Hotel sehr laut an Verkehrsreicher Straße kein Frühstrück,was in in Südafrika sehr selten ist.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Amelia 님, Pretoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Very friendly staff
The staff at the hotel was very friendly and helpful. We were not that impressed with the room. We had a bath in the bathroom that we did not enjoy, but to be fair, we did not ask for a room with a shower. The rooms with the shower have been upgraded. The location is very good in George and there is secure parking which is a bonus.

2/10 - 너무 별로예요

Vadim 님, New York City

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible, no respect for the guests
The worst place I've ever stayed at! At 8:30am we were woken up by loud construction in the room above us. I went outside to complain. No apology or action taken, except to say that "they'll be done soom". Not the proper response! What kind of a hotel does construction at 8:30am?! And by the time we checked out at 10am they still weren't done - 1.5 hours isn't "soon". Also the pool is disgusting and they didn't even remove the pool cleaner robot (it was turned off), making swimming in it impossible. Also, the Internet access they give you is just 50MB, and didn't work at all from 10pm to 9am on our last night.

8/10 - 좋아요

Pierre 님, Knysna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient & Clean
We were attending an event in George an needed a place to stay. The Oakhurst was conveniently located and the rooms were comfortable and very clean. We didn't stay for breakfast, but it all smelled very good!