로비

이코노 로지 시빅 센터 여행 후기

2.5 out of 5
이코노 로지 시빅 센터
308 Orange Ave. NE, Roanoke, VA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 903개 이용 후기 중 332개" "
평점 8 - 좋아요. 903개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 903개 이용 후기 중 133개" "
평점 4 - 별로예요. 903개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 903개 이용 후기 중 60개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

YONGHAE 님, 버지니아

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
버지니아 비치 주변에 있는 호텔입니다. 이코노 랏지라는 이름으로 타지역에도 있는 호텔로 이곳은 나름 깔끔 하고 깨끗 합니다. 뒷문으로 버지니아 비치로 바로 갈수 있어 좋고, 아침도 종류는 다양 하지 않지만 깔끔 한 편입니다. 가끔 성수기에 이름에 적합하지 않게 숙박비가 비싸지는것 말고는 추천 할만한 곳입니다.

4/10 - 별로예요

Medford

별로예요: 청결 상태
What I didn’t like is that I put a reservation With expedia.com for a room, but I chose the wrong room a non-smoking instead of a smoking and when I got to the hotel, there was a young man who charged me 65 dollars to switch to a smoking room So you might want to be careful going to the Econo Lodge because I think I’m a start going up the street to the comfort cause I thought $65 was a little exorbitant just to switch to an ashtray
2024년 3월에 1박 숙박함
답변 제공: SJ 님, 2024년 3월 28일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The family that runs this Econo Lodge is friendly and the property is well kept. They made me feel very welcome and safe.
2024년 3월에 1박 숙박함
답변 제공: sj 님, 2024년 3월 19일
Dear Claire Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
quick at getting me in and out nice people
2024년 2월에 1박 숙박함
답변 제공: sj 님, 2024년 2월 29일
Dear Tim Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

4/10 - 별로예요

Anthony

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room not clean, hand rails at the tub/shower loose. Bathroom sink very slow to drain. Smoke detector covered with a rag.
2024년 2월에 1박 숙박함
답변 제공: sj 님, 2024년 2월 29일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

8/10 - 좋아요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff have always been calm, courteous and helpful and I have never had a negative interaction with other guests either. Ive stayed in both smoking and non smoking rooms and I suppose if I had any criticism, it would be that while the non smoking rooms have always been clean. comfortable and properly serviced, the smoking rooms are clean, but often have something in need of repair or replacement.
2024년 2월에 3박 숙박함
답변 제공: SJ 님, 2024년 2월 24일
Dear TanyaThank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

4/10 - 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very bad place to stay there we’re people outside all night and probably doing drigs
2024년 2월에 1박 숙박함
답변 제공: sj 님, 2024년 2월 22일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

2/10 - 너무 별로예요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its always clean and friendly staff
2024년 1월에 2박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear JustinThank you for taking time out to give us the feedback. I will thank you for the compliment and will share it with my team.Smriti JoshiManager

10/10 - 훌륭해요

River

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent, very friendly and helpful. Family operated, which is sweet. Beds were super comfortable and rooms were very clean.
2024년 1월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear River, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

8/10 - 좋아요

Ciro

2024년 1월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Ciro, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

6/10 - 괜찮아요

Jessica

출장 여행
The property was clean and so was the room.
2024년 1월에 3박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Jessica, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

8/10 - 좋아요

michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Michael, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

4/10 - 별로예요

Virginia L

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The grounds are not cleaned up after dogs go to the bathroom and it was filthy with trash, cigarette butts and waste. My dog had a hard time relieving herself because it was so dirty.
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible. Dirty. Dirt in every corner, mirror dirty, blunt guts in drawer...lots... Broken phone no buttons. FILTHY FRIDGE! Nice staff.
2023년 12월에 3박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

6/10 - 괜찮아요

Katheryn

별로예요: 청결 상태, 직원 및 서비스
This hotel does not take ESA documents for service
Please note they do not accept ESA animals. The hotel is a cheap stay unless you are charged for your service dog. The rooms were ok and I didn't have many issues. But most likely I will pay a little extra to stay at another place nearby.
2023년 12월에 4박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Cameron, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Jennifer

2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Jennifer, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Noe 님, Lancaster

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, knows their customer service. Rooms very clean and beds very comfortable. Family environment
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Noe, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

6/10 - 괜찮아요

GABRIELLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was comfortable, room was decent size, staff was nice though they kept coming to clean the room before checkout time at 11. My main problem was the hotel is on a busy fast road and the cars woke me starting early in the morning
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

8/10 - 좋아요

MARY ANN

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Mary, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Aleem

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Aleem, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: SJ 님, 2024년 2월 22일
Dear FernandoThank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

2/10 - 너무 별로예요

Samantha 님, Costa Mesa

출장 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스
The property owner insisted on seeing papers for a service animal. I informed them that it is illegal to request that, as the paperwork contains personal and medical information. Legally they cannot ask for this. They demanded it anyway, threatening to charge me $20/per night for my service animal if I didn't share sensitive and private information with them. This is highly illegal and offensive.
2023년 12월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

2/10 - 너무 별로예요

Emily

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken deadbolt, filthy linens, and awful customer service. Avoid!
2023년 12월에 2박 숙박함
답변 제공: Sj 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

6/10 - 괜찮아요

William

2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

4/10 - 별로예요

Terry 님, Staunton

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Made a reservation for two rooms but they said I had to make two separate reservations to get two rooms. Able to get a second room but got charged more. Spent about $30-$40 more than agreed to price on Expedia. Doubt I will reserve through Expedia again if partner hotels won't honor the contract.
2023년 12월에 1박 숙박함
답변 제공: Sj 님, 2024년 2월 1일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

10/10 - 훌륭해요

Scot

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic amenities and very clean.
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Scot, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

savanna

출장 여행
좋아요: 직원 및 서비스
Easy access to interstate...room was a normal hotel room...the owners we very hospitable.
2023년 11월에 2박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Savanna, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This was a great place to stay overnight when traveling through. Staff were great, friendly and attentive. Room was clean and sufficient. I felt safe and slept well.
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Margaret Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

8/10 - 좋아요

Irving

2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2024년 2월 1일
Dear Irving, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

2/10 - 너무 별로예요

Brandy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again...
It appeared the sheets and wash clothes had not been changed. Their was an ashtray on the table and ashes on the pillowcase. When i went to the front desk to simply ask for a change of sheets and new bathroom towels, i was told that if i didnt like it there i could, "find somewhere else to stay".
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 26일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 26일
Dear Guest, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Tracy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is my 2nd time staying here and I am beyond satisfied!!!! the rooms are super clean and comfortable and the staff is so friendly!!! And if you are going to the Berglund Center, this is the place to stay. Directly across the street from and it so you can just walk over. Highly recommend!!!!!!!
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 26일
Dear Guest, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

4/10 - 별로예요

Elizabeth

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Okay
There was an unpleasant odor in the Lobby. There was rust on the shower head
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 26일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

10/10 - 훌륭해요

Roger 님, Meadows of Dan

좋아요: 편의 시설/서비스
Really nice people. Just needed a night near city center. A little noisy but not the fault of the manager. Price was perfect for my needs
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 19일
Dear Roger, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Hunter

좋아요: 청결 상태
Nice people
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 19일
Dear Hunter, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Joan

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 19일
Dear Joan, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Roy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value!
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 19일
Dear Roy, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

4/10 - 별로예요

Crystal

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Room for improvement
Lady at front desk was insistant on me being a man by the name christopher and had to show her my id to prove im Crystal. She wasnt necessarily rude but she wasnt inviting either. Also, in the room the shampoo and conditioner were used and nearly empty. There were a pair of earbuds in the floor so im guessing the floor wasnt swept or mopped either. Overall it wasnt a horrible experience. Just needed a place to sleep before early medical procedure since we live 4 hours away. But theres plenty of room for improvement.
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 14일
Dear Crstal Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 14일
Dear Mary,We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Smriti JoshiManagerEcono Lodge Civic Center5406768057

10/10 - 훌륭해요

April

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I come to Roanoke a couple times a year and I will be staying again.
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear April, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

8/10 - 좋아요

Donnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 19일
Dear Donnie, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Michaela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and nicely kept! Very spacious, perfect for our needs.
2023년 11월에 2박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear Michaela, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear Donald, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

10/10 - 훌륭해요

jackie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the better hotels I have stayed in, especially for the price. Quiet, everything worked, comfortable, clean and the Staff was great. Definitely staying here on my next trip.
2023년 10월에 4박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear Jackie, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here.
We arrived late at night and the receptionist was nowhere to be found. After lots of knocking she came and told us that there was a mistake and we weren’t booked… even though we clearly were. She eventually found us a room. It was dirty, there was dry blood on the walls and overall gross. Would NOT recommend
2023년 10월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic CenterEdit Remove

10/10 - 훌륭해요

William 님, Airdrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access, very clean, walk to downtown, good service
2023년 10월에 3박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear William, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

4/10 - 별로예요

Randiana

가족 여행
별로예요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: SJ 님, 2023년 11월 7일
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic CenterEdit Remove

10/10 - 훌륭해요

Andrew

2023년 10월에 1박 숙박함
답변 제공: SJ 님, 2023년 11월 19일
Dear Andrew, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center

8/10 - 좋아요

Leon

연인과의 여행
좋아요: 직원 및 서비스
Okay for the price.
2023년 10월에 1박 숙박함
답변 제공: SJ 님, 2023년 10월 28일
Dear Leon, Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Smriti JoshiManagerEcono Lodge Civic Center