테라스/파티오

코트야드 바이 메리어트 스코츠데일 노스 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 930개 이용 후기 중 509개" "
평점 8 - 좋아요. 930개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 930개 이용 후기 중 81개" "
평점 4 - 별로예요. 930개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 930개 이용 후기 중 19개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Won Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 3박 숙박함
답변 제공: James 님, 2017년 7월 28일
Dear Won Jin, we are delighted you had a pleasant experience at Courtyard Scottsdale North. Thank you for sharing your kind rating. Please come and see us again soon! Lori Halm, General Manager

4/10 - 별로예요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I give it two stars because when I booked on exoedia it said X amount for four nights and when I checked out it was Y. This is not a high dollar a night property in quality and it was extremely expensive with about twenty percent hidden costs on Expedia or it cost me that much more than Expedia showed. I got gauged big time so it’s extremely irritating and I won’t stay again or boom with Expedia again
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Henry, we're truly sorry to hear about the misunderstandings involving your booking experience and financial expectations. It's unfortunate when additional charges come as a surprise. We would suggest reaching out directly to your booking platform, in this case, Expedia, for any clarifications regarding the pricing discrepancies you mention. We appreciate your feedback and sincerely hope this experience won't negatively affect your perception of all our properties.

10/10 - 훌륭해요

Yolanda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable accommodation
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Yolanda, thank you for sharing your experience at Courtyard Scottsdale North. It's delightful to learn that your stay was comfortable. Looking forward to your return in the future.

8/10 - 좋아요

Erika

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn't like was that they don't clean your room daily.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Erika, it's excellent to note your generally positive experience at Courtyard Scottsdale North, and we thank you for your feedback. Regarding the room cleaning schedule, our hotel follows certain procedures to minimize disturbances and prioritize guest's privacy. We hope this didn't affect your overall stay and look forward to your next visit.

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is fine, though overpriced.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Andrew, thank you for sharing your thoughts. We continually strive for competitive pricing reflective of our service and amenities. Your feedback is appreciated and will be considered in our ongoing improvement efforts.

6/10 - 괜찮아요

Karla

별로예요: 편의 시설/서비스
It felt like an old property. Th bathroom had mold in it and it was just not what I expected. I often stay in Courtyard Marriotts and they are typically much nicer.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Karla, it's unfortunate to hear that your stay at the hotel didn't meet your expectations. Any concerns related to cleanliness and maintenance are treated very seriously and your comments have been noted for internal review. We hold ourselves to high standards for our guest rooms which usually reflects in our hotel offerings. We appreciate your feedback and aim to provide a better experience in the future.

6/10 - 괜찮아요

kathryn

연인과의 여행
별로예요: 편의 시설/서비스
Just a basic hotel. Nothing outstanding, just ordinary. The mattress dipped in the middle and the tv selection could be better. If you are looking for the most basic hotel, this is it!
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Kathryn, thank you for sharing your experience with us. We are sorry to hear that you found your stay to be quite standard and had some issues with the mattress and television options. Your comfort is our primary concern, and we strive to improve on the points you've mentioned. We believe we're capable of delivering more than just basic accommodation, and we would love to have you back to experience this.

10/10 - 훌륭해요

Christopher 님, Burr Ridge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff here were wonderful. One of the nicest courtyards we have stayed at to date. Very happy with our experience.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 17일
Christopher, it's delightful to hear that you had a wonderful experience at Courtyard Scottsdale North. Your kind words about our dedicated team members and the high regard for our property are much appreciated. We're thrilled that you are very content with your stay. Looking forward to your next visit!

10/10 - 훌륭해요

Donald

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thanks for the amazing rating, Donald!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Scottsdale North!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Enjoyed the one night stay. Very clean and friendly staff. Would stay there again.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Thank you for choosing Courtyard Scottsdale North and sharing your positive experience. We're delighted to hear you enjoyed your stay and appreciated our cleanliness and welcoming team members. It's always our pleasure to have you and we hope to welcome you back in the future.

8/10 - 좋아요

Christine

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 21일
We appreciate you sharing this positive rating, Christine!The comfort of our guests is important to us so we can't wait to see you back again at Courtyard Scottsdale North. We want to share an even more enjoyable experience with you next time.

10/10 - 훌륭해요

Albert

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Albert, thank you for your stellar rating of Courtyard Scottsdale North. We always aim to provide a truly unique experience, and are thrilled to hear that we did not disappoint. Your satisfaction is our top priority! We're looking forward to welcoming you back in the future.

8/10 - 좋아요

Rene

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ants
Place was clean, bed comfortable, staff friendly. Tiny ants in shower and sink not good. I was charged for a Market purchase which I did not make. I called hotel and they removed charge with no issues. I would stay again.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Rene, it's wonderful to know that you found the Courtyard Scottsdale North immaculate and cozy, and that our team members were accommodating. We apologize for any distress about the unattended insects observed, and also for the initially incorrect billing. Your feedback aids in our constant efforts to improve, and we're glad the situation was promptly rectified. Thank you for your willingness to stay with us again. We promise to strive for an even better experience next time.

10/10 - 훌륭해요

Marie

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Marie, it's wonderful to know that your experience at the Courtyard Scottsdale North met your expectations. We strive to provide an enjoyable stay for all our guests, and your positive rating reflects this commitment. We can't wait to welcome you back in the future. Thank you for choosing us!

6/10 - 괜찮아요

Susanna

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Susanna, we noticed your rating and would appreciate further details to address any areas where we can improve your next visit. We strive to make every stay a memorable one, and your feedback is invaluable. We hope to welcome you back soon.

10/10 - 훌륭해요

Cedo 님, Chicago

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious room and great location for everything North Scottsdale. No one walks in Arizona, so even there there are restaurants walking distance, you have to drive everywhere.
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Cedo, thank you for the glowing review of Courtyard Scottsdale North. We're thrilled you enjoyed our spacious rooms and the convenience of our location. Understanding that Arizona's layout may require some driving, we hope the close proximity to restaurants added value to your stay. We look forward to welcoming you back on your next trip to Scottsdale North.

8/10 - 좋아요

Larry

좋아요: 청결 상태
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 25일
Thank you for taking the time to share your review with us, Larry!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Courtyard Scottsdale North. Thank you and have a wonderful day!

8/10 - 좋아요

Tomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good place in north Scottsdale!
It was very pleasant stay from the begining to the end - staff was very friendly and helpful, hotel is in good condition inside out and is very clean and rather comfy. Parking is not a problem, location is great also. The only reason I'm not giving full 5* is because soundproofing could be better(my room 357 was facing the main road and it was rather noisy so it may be not suitable for those who can be woken up easily) and the sliding door to the balcony could not be locked(locking mechanism was loose). But I will stay again when next time in Scottsdale because it is a good place with nice people.
2023년 12월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 12월 21일
Tomas, we're delighted that you found your stay at the Courtyard Scottsdale North to be pleasant overall. We're glad our team members offered friendly service, you found our location convenient, and appreciated our clean, comfortable amenities. It's regrettable to know that some aspects of your stay didn't match your expectations, like the noise insulation and the balcony door. Be assured, these points will serve as input to continuously improve guest experience. We look forward to welcoming you back on your next trip to Scottsdale.

10/10 - 훌륭해요

Arianna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk service was excellent so polite and helpful!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Arianna, thank you for sharing your experience at Courtyard Scottsdale North. It's wonderful to hear that our courteous front desk colleagues were able to enhance your stay. Do come back again soon!

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 13일
Michael, thank you for the outstanding rating of Courtyard Scottsdale North. It's wonderful to see our commitment to a superb guest experience reflected in your rating. We're looking forward to welcoming you back in the future!

10/10 - 훌륭해요

Dave

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Dave, thank you for your high rating of Courtyard Scottsdale North. We're delighted that you had an excellent experience with us and we hope to see you again in the near future. Safe travels!

10/10 - 훌륭해요

Fawnell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a rough day and when we checked in Kimberly was the best, she turned a bad day into a good one, she was so sweet I haven't seen good customer service like that in a long time. She is a diamond in the desert I give her 10 stars
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 19일
Fawnell, it's wonderful to hear how Kimberly from Courtyard Scottsdale North transformed your day. Her exceptional, warm service is a testament to the dedication our team members have towards our valued guests. It's always great to see our efforts being recognized and appreciated. We'll ensure Kimberly gets 10 stars from you. We look forward to the opportunity to serve you again.

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 12일
Thank you for the 10/10 rating, Matthew!It's excellent you enjoyed your time at Courtyard Scottsdale North so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

DAVE

2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 13일
Thank you for the fantastic rating, Dave!It's outstanding you had such a wonderful experience at Courtyard Scottsdale North. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 - 훌륭해요

Jenitza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was not really comfortable, didn’t sleep well because of it, otherwise no issues.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Jenitza, thank you for taking the time to share your thoughts. While we're glad there were no other issues during your stay, it's disappointing to hear that the comfort of the bed did not meet your expectations. We appreciate your feedback and we assure you it will be taken into consideration as we continually aim to improve our guest experience. We hope to have another opportunity to deliver a more satisfying sleep experience in the future.

10/10 - 훌륭해요

Linda

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Atmosphere was very comfortable and clean. I stay at Courtyard because it is close to Mayo Clinic. If I could get room close to the elevator, it would be very accommodating.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 24일
Linda, thank you for your kind words about the Courtyard Scottsdale North's atmosphere and cleanliness. We're thrilled to hear that our location is convenient for your visits to Mayo Clinic. Your preference regarding room location near the elevators has been duly noted and we aim to make your future stays even more accommodating. We appreciate your continued preference and look forward to welcoming you again soon.

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
Convenient, comfortable, very good restaurant service and food. Sink stopper didn’t work and blocked sink drain shut
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 22일
James, it's splendid to hear that you found the Courtyard Scottsdale North's location to your convenience and praised the on-site restaurant's service and offerings. We regret to know about the inconvenience you faced with the bathroom amenity. Rest assured, our team is always on hand to address these kinds of issues swiftly. Thank you for your feedback and we do hope you'll choose us again when you're next in town.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태
2023년 10월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 10월 15일
Thanks for the perfect rating, Eric!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Scottsdale North.Have a wonderful day!

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would recommend this place to family and friends!
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 3일
Frank, it's fantastic to hear that you'd be happy to recommend Courtyard Scottsdale North to your loved ones. That's one of the greatest compliments we could receive! Thanks for your support and we look forward to welcoming you and your family or friends in the future.

10/10 - 훌륭해요

Lois 님, Tubac

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Melissa at check in was friendly everytime I went by the desk. Friends used the pool and were very happy with it. The coffee supplied with in-room coffee potwas smooth tasting. So unusual for hotel coffee
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 2일
Lois, thank you for the glowing feedback. We're thrilled to hear that you had a positive experience with Melissa at the front desk at Courtyard Scottsdale North. It's also wonderful to know that your friends enjoyed the pool amenities, and that you found the coffee options in the room to your liking, as we strive to provide a delightful in-room experience. We hope to welcome you back in the near future.

4/10 - 별로예요

Cindy

좋아요: 객실의 편안함
Charging for parking in suburban location.
We were not told there was a parking fee until I received a receipt. It’s not a busy area nor is there a shortage of parking in the several attached parking lots. It’s not a downtown or airport location either. We even questioned the front desk when she asked us to put a parking pass in our car. She just said they required it no mention of a fee. We checked in at 10 pm and were gone by 8 am. I am not happy. Might not stay at a Marriott property after this because we just started a night near the Airport Hilton Garden for the 2nd time this year with out having to pay to park.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 24일
Cindy, we appreciate you taking the time to share your recent experience. We understand your concerns regarding the parking fee. The parking situation is laid out as per local policies and regulations, but we deeply regret if it wasn't communicated clearly at the time of check-in. For the future, we aim to make all processes more transparent. Regarding your interaction with our team member at the reception, we sincerely apologize for any misunderstanding and we'll take it as an opportunity to better guide our colleagues. We're optimistic you'll give us another chance to offer a more positive experience that meets your expectations.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
:)
The staff at Courtyard were amazing and very accommodating. It was a busy soccer tournament weekend and they did a great job. However, the rooms had a weird musty smell to them. It penetrated the room and it would hit you when you walked in.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 9일
Thank you for your feedback. We're delighted to read that our team members at Courtyard Scottsdale North made your stay enjoyable and managed the busy tournament weekend effectively. In regards to your note about a particular scent in your room, please rest assured we value your comfort and have a committed team to ensure our accommodations are always fresh and welcoming. We apologize for any inconvenience and hope to welcome you back in the future.

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was really clean and the staff was conscientious, and friendly.
2023년 8월에 21박 숙박함
답변 제공: Customer Service 님, 2023년 9월 8일
Margaret, it's fantastic to hear that your stay at Courtyard Scottsdale North was outstanding. We're thrilled you found our property pristine and our team members amiable and considerate. Thank you for your kind words and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Keira Linn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, rooms were cleaned and pool was maintained
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Keira, we're thrilled you enjoyed your stay at Courtyard Scottsdale North. It's wonderful to hear your positive remarks about our cordial team members, well-kept rooms, and pool area. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Huihui

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The in-room alarm went off at 6am. Obviously the house keeping staff did not reset the alarm after the previous guest left. Then the house keeping staff just came into the room at 8am. We were checking out that day, what's the point of cleaning the room before we check out.
답변 제공: Customer Service 님, 2023년 8월 26일
Huihui, we're sorry to hear about the early morning alarm and the premature room service. Our team is dedicated to ensuring a calm and convenient stay, and it sounds like there were some opportunities for improvement during yours. We hope you'll give us another chance in the future to show you our commitment to making your stay more comfortable.

8/10 - 좋아요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accomodating.
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 23일
Tony, it's wonderful to hear you appreciated the accommodating environment at Courtyard Scottsdale North. We strive to ensure all guests have a pleasant and comfortable stay. We're looking forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Corene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant staff, clean rooms, and great accommodations!
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 11일
Corene, thank you for sharing your positive experience at the Courtyard Scottsdale North. We're thrilled you found our staff friendly, rooms spotless, and accommodations wonderful. We hope to welcome you back soon!

8/10 - 좋아요

Joanne Marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk people are very helpful
2023년 8월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 8월 9일
Thank you for the excellent rating, Joanne!We're so glad that you've enjoyed your stay at Courtyard Scottsdale North so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

10/10 - 훌륭해요

Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is always nice and clean. Employees are friendly and welcoming!
2023년 7월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 7월 30일
Hello Alexis,Your kind comments are much appreciated! The Courtyard Scottsdale North team takes great pride in maintaining cleanliness and providing a welcoming environment. We're thrilled to see that our efforts resonate with our guests. We eagerly look forward to your next stay with us. Safe travels!

6/10 - 괜찮아요

ETLAURALEE

it is just not right that you charge for parking and it ends at 12 am and then you get charged again so for that charge i will not stay there again. i will look foe place that dont charge for parking
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 28일
Etlauralee, thank you for your feedback. We understand your concern about parking rates and timing. While it is a standard procedure in certain geographical locations, we are always looking into ways to improve our guest's experience. We hope to have the opportunity to better serve you in the future should you decide to return.

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All staff was very friendly at check in and bar. Very clean and smelled beautiful. Room was nice and cool when we arrived
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 17일
Thanks for sharing the excellent review with us, Christina!We're so glad that you had an exceptional experience at Courtyard Scottsdale North from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

10/10 - 훌륭해요

RYAN

2023년 7월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 8월 3일
Thank you for this excellent rating, Ryan!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Scottsdale North! We'd love to host you again someday for yet another unforgettable visit.

8/10 - 좋아요

Bento

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 13일
Thank you for sharing your thoughts with us, Bento!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Courtyard Scottsdale North.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I would definitely stay here again. Clean and friendly. Located in a great area near restaurants and shopping.
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 13일
Kevin, thank you for the stellar review! We truly appreciate it and we are elated you had a fantastic stay with us at Courtyard Scottsdale North. We always strive to deliver the absolute best to our guests, and we are very happy to know we could do this with you! We hope to provide you with another perfect stay in the future!

10/10 - 훌륭해요

Denh

2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 26일
Thanks, Denh! It's outstanding your time at Courtyard Scottsdale North was fantastic. We can't wait until your next visit!

10/10 - 훌륭해요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, nice property. Friendly staff. Close to freeway and convenient.
답변 제공: Customer Service 님, 2023년 7월 6일
Thanks for the great review, Beth!It's wonderful you enjoyed your stay at Courtyard Scottsdale North so much! We strive for excellence so we're thrilled you appreciated not only our clean accommodations and wonderful team, but also our convenient location! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience! Have a fantastic day!

8/10 - 좋아요

Laura

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
OK, but dated
The price is right. Decent location. Needs an update.
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 7월 4일
Thank you for the great rating, Laura!We're happy you had a pleasant stay with us, but it's unfortunate you had such challenges with our hotel and believe we are due for an update. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward.We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

8/10 - 좋아요

Matt

좋아요: 직원 및 서비스
The property was very clean and the rooms looked recently remodeled
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 28일
Matt,Thank you for taking the time to share your recent experience at Courtyard Scottsdale North. We are thrilled to hear that you found our property to be very clean and noticed our efforts in maintaining a well-presented environment for our guests. Our team takes great pride in ensuring the rooms are updated and comfortable for everyone who stays with us.Your kind words regarding the cleanliness and appearance of the recently remodeled rooms at Courtyard Scottsdale North are greatly appreciated. We believe that a comfortable and welcoming atmosphere is an essential part of a memorable stay, and it's wonderful to know that we were able to meet your expectations.Once again, thank you for your feedback, Matt. We truly appreciate it and hope to have the pleasure of welcoming you back to Courtyard Scottsdale North in the near future for another enjoyable stay.

8/10 - 좋아요

Rebecca

2023년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 17일
Thanks for the 4/5 rating, Rebecca!We're happy you had such a lovely stay at Courtyard Scottsdale North! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 - 훌륭해요

Glen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 23일
Thanks for the perfect rating, Glen!We're pleased to hear that you have fully enjoyed your stay at Courtyard Scottsdale North, as we strive to create a full service experience for our guests. We can't wait to see you again soon!