야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

샹그릴라 컨트리 호텔 여행 후기

4 out of 5
샹그릴라 컨트리 호텔
1 Eersbewoon Road, Nylstroom, Modimolle, Limpopo

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 75개 이용 후기 중 28개" "
평점 8 - 좋아요. 75개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 75개 이용 후기 중 12개" "
평점 4 - 별로예요. 75개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 75개 이용 후기 중 0개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

10/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Naledi

2024년 1월에 1박 숙박함

4/10 - 별로예요

Rebotile

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn’t recommend for a couples retreat
Our room had sand and didn’t seem like it was prepared properly before our arrival. Also didn’t have an iron and ironing board. They told me I need to pay one of their staff to iron my clothing for me.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Fortecare

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are old and uncomfortable, beds need to be replaced, equipment is broken and not replaced. Staff are very friendly and helpful, but our overall view of the facility was of poor quality.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: SOA 님, 2023년 8월 29일
Thank you Monica for your perfect score.

8/10 - 좋아요

Rulof

2023년 2월에 1박 숙박함
답변 제공: SOA 님, 2023년 2월 27일
Thank you Rulof for your high score.

10/10 - 훌륭해요

Nkululeko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Shangri-La 님, 2022년 4월 22일
We thank you for your perfect score.

10/10 - 훌륭해요

Boitumelo

좋아요: 숙박 시설 상태 및 시설
2022년 3월에 2박 숙박함
답변 제공: SOA 님, 2022년 3월 15일
Thank you for your high scores. We're pleased you had a good stay.

8/10 - 좋아요

Ina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very nice time, thanks to Alfred the manager and Holo, our bartender, waiter. We had an unpleasant experience with other guests, that did not adhere to the rules, but Alfred immediately made a plan, which made the evening very pleasant. Holo has been so friendly and gave us superb service throughout the evening and at breakfast. It is really such a beautiful place.
2022년 2월에 1박 숙박함
답변 제공: SOA 님, 2022년 3월 15일
We're thrilled to hear you had a great time Ina despite the unruly guests that did not adhere to our rules. We hope to see you again soon.

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Shangri-La
Beautiful hotel, friendly and accommodating staff. Possibly in need of a few fresh ideas as they appear to be operating on a model that was relevant and successful about 15 - 20 years ago
2021년 6월에 2박 숙박함
답변 제공: SOA 님, 2021년 7월 2일
Thank you for your review and comments Anthony.

10/10 - 훌륭해요

SHALAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: SOA 님, 2021년 4월 22일
Thank you for your high praise.

8/10 - 좋아요

Chinah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average
2021년 2월에 1박 숙박함
답변 제공: SOA 님, 2021년 4월 19일
Thank you for your feedback.

8/10 - 좋아요

JM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spot in a quiet hidden away from town hussle and bustle. Friendly staff all round.
2021년 3월에 2박 숙박함
답변 제공: SOA 님, 2021년 4월 19일
Thank you for your compliments. Come back soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great awesome amazing! Every superlative deserved
We had an awesome stay. The staff were all amazing and friendly and were available to our every need Special mention of thanks to Andrew who made us feel like royalty.
2021년 2월에 2박 숙박함
답변 제공: SOA 님, 2021년 2월 23일
Thank you John for your compliments. Come back soon!

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to home getaway
A bumpy start with our initial room experience. The response and reaction from Mapula ( the manager) in particular was outstanding and I am very thankful and appreciative of the effort that was made to ensure our stay was a fun one. The staff are excellent, the food was great. Very relaxing time indeed.
2021년 2월에 2박 숙박함

6/10 - 괜찮아요

Pieter

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Swimming pool green and slippery
2021년 1월에 2박 숙박함

10/10 - 훌륭해요

Yolandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A holiday to remember
We celebrated our anniversary and they made everything so special on the day.... The place is so relaxed and quite and you can really relax with the person you love. We enjoyed our stay from day one till the last day. Was very sad to leave. Will definitly recommend them and come back some day....
2021년 1월에 4박 숙박함
답변 제공: SOA 님, 2021년 2월 12일
Thank you Yolandi for your perfect score. We appreciate your recommendation.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
xperience
The stay was awesome. But for a 4star rating, the condition of thee bed is in a terrible state. New quality beds needs to be purchased. 2 days later and I still have lower back pains. Service at restaurant was not up to scratch but was sorted after Manager assistance. But lovely overall experience and would love to go back.
2020년 12월에 1박 숙박함
답변 제공: SOA 님, 2021년 2월 12일
Thank you for your review and comments.

8/10 - 좋아요

Luvuyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jungle heaven
The staff was very helpful and friendly.. The place is a jungle heaven.. Loved it
2020년 10월에 2박 숙박함

8/10 - 좋아요

Annari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Slightly diappointed
We experienced good hospitality. The room was clean and the service friendly. The mattress however, was shocking. It was absolutely warn out. The breakfasts were good, we had supper on Saturday evening and the eisbein was fridge cold in the middle. They had it watmed and replaced our sides and gave us discount. On Friday evening the hotel was fille with lively clasical music but the rest of the weekend they only played african music. It just didn't suit the surroundings... On the website they show a beautiful clean tennis court and volley ball area, which is now actually overgrown and not useable. The gardens need attention. The grass wasn't even cut where our room was.
2020년 11월에 2박 숙박함

8/10 - 좋아요

Sampie

2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Riaan

2020년 5월에 2박 숙박함

8/10 - 좋아요

ANTHONY

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
he bad and the good
We were allocated, most probably the worst room available. Room 15 is extremely small, it really is a concocted room. The mattress was overused and hollow and extremely uncomfortable. The toilet kept on running through the night, very disturbing. Although the hotel knew that I am a diabetic, no sweetener were supplied. They further allocated our spa booking to another couple with the feeblest of excuses. We were supposed to go in 10h30, but were moved to a 12h15 slot, which inconvenienced us, as we had other arrangements which we had to cancel. Positives: 1. Joey was very professional, friendly and accommodating in moving us to a far better room with a proper mattress; 2. Special accolades to Alfred. He was the star of the staff. He arranged the spa treatment to be moved to the new slot. He really went the extra mile in arranging for us to watch the rugby Saturday afternoon, even when they had a problem with their power supply. His service gets a 10/10.
2020년 2월에 2박 숙박함
답변 제공: SOA 님, 2020년 2월 18일
Thank you Anthony for your review. We're sorry to hear that were inconvenienced during your stay and will gladly address these points of concern. We're delighted that Alfred and Joey assisted you to make your stay a more memorable one.

6/10 - 괜찮아요

Roith

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Shangri-la past its best
Shangri-La is an old place and it shows. Our room was dark and smelly musty. Also the carpets were dirty. The gardens however were lovely.
2020년 1월에 1박 숙박함
답변 제공: SOA 님, 2020년 1월 13일
We take note of your review. We are in the process of upgrading our hotel rooms. We're happy to hear you enjoyed the gardens.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Deon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: SOA Guest Relations 님, 2019년 7월 9일
Thank you Deon for your compliments. We look forward to seeing you again in the near future.

10/10 - 훌륭해요

Wynand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: SOA Guest Relations 님, 2019년 7월 9일
Thank you Wynand for your compliments. We look forward to seeing you again in the near future.

10/10 - 훌륭해요

GF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
Fantastic stay
2019년 3월에 2박 숙박함
답변 제공: SOA 님, 2019년 4월 23일
Thank you for your feedback.

10/10 - 훌륭해요

Klaas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bed Quality
The place is divine, the challenge is the bed quality, the Hotel should replace the bed
2019년 1월에 1박 숙박함
답변 제공: SOA Guest Relations 님, 2019년 2월 8일
We thank you for your feedback Klaas.

10/10 - 훌륭해요

Lisang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing with clean happy and welcoming staff
2018년 12월에 1박 숙박함
답변 제공: SOA Guest Relations 님, 2019년 1월 11일
Thank you Lisang for your compliments. We hope to see you again soon.

6/10 - 괜찮아요

Devashni

좋아요: 직원 및 서비스
Satisfactory visit
Reception staff very unfriendly and no people skills. Carpets in the room was filthy. Baby cot was dirty, I made them clean it with soap and water. They had a dirty torn sponge as a mattress. Grounds where very neat and tidy and gardens beautiful. Breakfast on Sat was good. Food and waiters helpful. Sunday food was terrible. Lacked flavor and taste. We where required to pay for our cappuccino as it was not part of the breakfast buffet yet on Saturday we got it with breakfast. We did speak to the manager and he did not have much to say. All cups where even smelling eggy as well as plates.this was my put off not to return to the establishment.
2018년 2월에 2박 숙박함
답변 제공: SOA 님, 2018년 4월 3일
Thank you for your review. We're sorry to hear that you did not have a pleasant experience on Sunday. Speciality coffees are not included in our breakfast rate and are therefore charged separately.

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I thought it was good value for money! The atmosphere was stunning and romantic as well as the food were very good! I visited the lodge more than 10 years ago and just loved how management had changed the hotel! A good place to spend Valentine’s Day!
2018년 1월에 2박 숙박함
답변 제공: SOA 님, 2018년 4월 3일
Thank you Amelia for your 5 star review.

8/10 - 좋아요

Frederick j

좋아요: 청결 상태, 직원 및 서비스
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the stay was amazing and the welcome and service we got was excellent
2017년 12월에 2박 숙박함
답변 제공: SOA Guest Relations 님, 2018년 1월 9일
Thank you very much for your 5 star review. We're delighted that you had a memorable experience

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
great value for money
great dinner&breakfast, beautiful hotel area, rooms ok
2017년 11월에 1박 숙박함
답변 제공: SOA Guest Relations 님, 2017년 11월 14일
Thank you for your 4 star rating.

8/10 - 좋아요

Louina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2017년 8월에 1박 숙박함
Than you for your 4 star rating. We value your feedback.

10/10 - 훌륭해요

Ralf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Name is fitting.
Beautiful location - the name is fitting.
2017년 6월에 1박 숙박함
Thank you for your 5 star review. We're delighted you had a memorable stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Out of this world experience
Amazing
Thank you for your 5 star review. We're delighted you had a memorable stay.

10/10 - 훌륭해요

ME

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing break-away. Excellent food and service. Value for money
Thank you for your 5 star review. We're delighted you had a memorable stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lodge im afrikanischen Style in toller Natur
Ich habe das Hotel für eine Nacht eine Stunde vor Eintreffen für einen geschäftlichen Stop-Over genutzt. Daher war der Preis nur 1/5 des Normalpreises. Zu diesem Preis ist das Hotel unschlagbar. Das Essen und das im Preis beinhaltete Frühstück sind hervorragend. Das Zimmer, welches ich hatte, war in seine Tage gekommen. Außerdem wäre besseres Lüften angesagt. Wifi ist leider nur bedingt vorhanden.
답변 제공: SOA 님, 2017년 10월 26일
Thank you for your review. We take note of all your feedback.

6/10 - 괜찮아요

Pieter

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Nelisiwe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check-in was quite awkward because the guy at reception initially checked us in at room 14 and after being called by a lady at the back office, he then changed us to room 43. Concerned about this sudden change which was not even explained, I asked the guy what the change was all about. He said his manager instructed him to change us to room 43. And that to him room 43 was the better room. Room 43 looked like it had not been used in a very long time, this was evidenced by the dust and mosquitoes in the bathroom shower cover. The carpet was quite dirty. There was no telephone to call in room service. There was no fridge and no microwave although the design in the room suggests that there should. It left us wondering if we were no moved to 43 because of all these things were missing there and wanted to reserve 14 for other people. Breakfast was good but all other food purchased from the menu was far from impressive. A mexican pizza for example that I ordered was with no jalapeno and this was not even explained by the waitor. The carbonara pasta was also quite bad I must say. the setting of the hotel is in quite tranquil surroundings however we were woken up in the morning by garden services staff as I believe room 43 is right next to the toolsroom. From about 7am, they were walking right infront of our room and chatting to one another.

8/10 - 좋아요

Ntate Sithole 님, Pretoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a getaway!
Amazing

4/10 - 별로예요

Leon 님, Polokwane

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not worth 4 stars
Poor reception , poor room condition , good food but very expensive , good immediate surroundings. Not able to charge my cellphone . Main building smells very smoky

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The food was the only let down...and service. Room service was a nightmare. Everything else was great

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Second time unlucky
Our second stay were a disaster. We booked and pay for a luxury room they gave us a standard room. Complaining didn't help. There were no water in bathroom. The breakfast were served late and the standard of the food were not good. We were terribly disappointed because location of hotel is nice

10/10 - 훌륭해요

Emiliya 님, Bulgaria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calm and beautiful romantic place
Spacey bungallows - perfect bed. I personally did not like the shower - only showers from the top and no moving shower. But calm and very beautiful place - feels in the jungle, big walking area with animals and wild nature and interesting gardens. Spa center, pool - averything you need to relax. Also good for children. Good restaurants, perfect breakfast. There is a braai restaurant where you sit around the fire and watch the meat getting ready. Really nice place - we will go again. Only deception - no decent coffee.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Not Bad
We generally enjoyed our 1 night stay. This was a stop over en-route to a game lodge and used this hotel to break the long drive. I would recommend their dinner this was by far the treat of our stay. Great dining experience, great atmosphere and amazing food. The general areas of the hotel were beautiful but when you get into your room there is much to be desired. Very dated decor and in a serious need of an upgrade. The bathrooms especially need some work.

10/10 - 훌륭해요

William 님, Pretoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
William
The stay was good, the service was excellent and the staff was friendly and helpful. we enjoy the place, the garden was magnificent and the place homely.