외관

프레스티지 레이크사이드 리조트, 월드호텔 엘리트 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 867개 이용 후기 중 496개" "
평점 8 - 좋아요. 867개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 867개 이용 후기 중 84개" "
평점 4 - 별로예요. 867개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 867개 이용 후기 중 11개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Erland

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I thought this property was in a great location. Dining on the premises was amazing, food was amazing and service was pretty good. The rooms were nothing special really, I’m a carpenter and the quality of the rooms finishing was definitely lacking. The barn style door to the bathroom didn’t lock and was installed off level so opened on you constantly. Beds were comfy and a nice view of the water.
2024년 3월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 26일
Dear Erland,Thank you for your feedback and for highlighting what you enjoyed about our property. We're glad to hear that you found our location convenient and that you had a positive dining experience with us. However, we apologize for any inconvenience caused by the room finishing and the issue with the barn-style door. Your comments will be shared with our maintenance team for improvement. We're pleased that you found the beds comfortable and enjoyed the view of the water. We appreciate your patronage and hope to welcome you back for an improved experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 - 훌륭해요

Melina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved being on the lake. Quiet room!
2024년 3월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 23일
Dear Melina,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the peacefulness of your room and the beautiful lake views. Your satisfaction is our priority, and we look forward to welcoming you back for another serene stay in the future!

8/10 - 좋아요

Mark

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had room overlooking the lake plenty of parking easy walk into town great location
2024년 3월에 8박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 12일
Dear Mark,Thank you for sharing! We're thrilled you enjoyed your lake-view room, convenient parking, and our location's easy access to town. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, location, amenities. Best place in Nelson hands down
2024년 3월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 7일
Dear Bryan,Wow! Thank you so much for your review. We are over the moon that you were this pleased with your stay!We hope that you choose our hotel again next time you visit Nelson!

8/10 - 좋아요

Sebastien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view's & clean . Good food too!
2024년 2월에 4박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 1일
Hi Sebastien,Thank you! We're thrilled you enjoyed the great views, cleanliness, and good food. We can't wait to welcome you back soon!

6/10 - 괜찮아요

Angelina

2024년 2월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 23일
Dear Angelina,Thank you for your rating. We appreciate your feedback and are always working to improve our guests' experiences. If there's anything specific we can do better, please let us know. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

10/10 - 훌륭해요

Lindsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and easy walking location to shopping area.
2024년 2월에 5박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 1일
Hi Lindsay,Thank you for your feedback! We're delighted you enjoyed our beautiful location and the convenience of being within walking distance to the shopping area. We hope to welcome you back again soon for another enjoyable stay!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 3월 1일
Hi James,Thank you for your rating. We appreciate your feedback and hope to make your next stay even better. If there's anything specific we can improve, please let us know. We look forward to welcoming you back soon!

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 2박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 2월 16일
Hi Kevin,We're thrilled to hear that you enjoyed our location! Thank you for sharing your feedback. We hope you had a wonderful stay, and we look forward to welcoming you back again soon. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the nicest hotel in nelson
2023년 12월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 1월 26일
Hi David,Thank you for your positive feedback! We are so pleased that you enjoyed your stay.We look forward to your return!

2/10 - 너무 별로예요

BAILEE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked on Expedia showed up at 1 am after driving all night and couldn’t even stay since not have a credit card . Already paid for the room $544.96… paid through Expedia …. girl at the desk needed a credit card for a deposit I don’t use credit cards but have already paid for the room using my debit visa she then told me to ask the people in front of us that just checked in to use their credit card… obviously don’t feel comfortable asking somebody to use their credit card that I don’t even know ….ended up leaving and staying at Hume hotel no problems …. Have tried to communicate with hotel over this issue as I have been fully charged and have been given the run around with hotel clerk Baljeet. Very disappointing and out almost 600 dollars over it.
2024년 1월에 2박 숙박함
답변 제공: Kiera Corrigan, Guest Services Manager 님, 2024년 1월 11일
Hi Bailee,I have left a voicemail message for you but I just wanted to extend our apologies for the miscommunication on our part. While we do require a credit card for incidentals (including pre-paid stays), we do not charge for these reservations. I have requested a refund to you from Expedia, but in the meantime, if you would like to discuss anything in further detail, please call me directly at 250-352-7222.Thanks,

8/10 - 좋아요

Tyler

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Coffee shop was closed, which sucked. Locals don't recommend the restaurant, but I didn't mind it. Pricey, but what isn't these days.
2024년 1월에 2박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 2월 16일
Dear Tyler,Thank you for sharing your experience with us. We're sorry that the coffee shop was closed during your stay; we understand how disappointing that can be. We will have a brand new cafe opening this spring though! We appreciate your openness to trying it despite local recommendations. We strive to provide quality dining experiences, and we'll take your comments into consideration for future improvements. We understand that pricing can be a concern, and we continuously strive to offer fair value for our services. If there's anything else we can do to enhance your stay, please let us know. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.

8/10 - 좋아요

Krzysztof 님, Veradale

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 12월에 3박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 1월 5일
Dear Krzysztof,We appreciate your feedback, and we're pleased to hear that you found the place nice. If there are specific aspects you enjoyed or any suggestions you have for us to enhance your experience, please feel free to share. Your input is valuable, and we look forward to the possibility of hosting you again in the future. Thank you for choosing our location!

10/10 - 훌륭해요

Stuart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for walking around town
2023년 12월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 1월 5일
Dear Stuart,We're pleased to hear you found our location convenient for walking around! If there are particular aspects you appreciated about the location or any suggestions you'd like to share, we'd love to hear them. Your feedback is important, and we look forward to the chance to host you again in the future. Thank you for choosing our hotel!

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice location
2023년 12월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2024년 2월 8일
Dear Matthew, Thank you for rating your recent stay with us. We appreciate your feedback and are glad to see that you had a positive experience overall. If there are any specific areas where you believe we could improve and enhance your experience in the future, please do not hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back for an even better stay next time.

8/10 - 좋아요

Kara-lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel os updated and very nice and clean
2023년 12월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2024년 1월 5일
Dear Kara-Lee,Thank you for the positive feedback! We're delighted to hear that you found the hotel updated, nice and clean. If there are specific aspects you loved about your stay or any suggestions you have for us, feel free to share. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for another enjoyable experience in the future. Thank you for choosing our hotel!

10/10 - 훌륭해요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 12월 18일
Dear Jeff,Thank you for the outstanding 10/10 rating! We're delighted to hear about your positive experience. If there are particular aspects you appreciated during your stay or any feedback you'd like to provide, please feel free to share. We value your input and hope to have the pleasure of hosting you again for another exceptional stay. Thank you for choosing our hotel!

8/10 - 좋아요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 12월 18일
Dear Carla,Thank you for the 4/5 rating! We appreciate your feedback. If there are specific areas where we can improve or if you have any suggestions to enhance your experience during future visits, please feel free to share. Your satisfaction is important to us, and we look forward to the opportunity to provide an even better experience next time. Thank you for choosing us!

8/10 - 좋아요

Emmanuelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The locations was great, food little pricey. The dogs beside are room was barking a lot, that was a down side for us.
2023년 12월에 2박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 12월 18일
Dear Emmanuelle,Thank you for sharing your feedback about your stay. We're glad to hear that you enjoyed the great location. However, we sincerely apologize for the inconvenience caused by the dogs in the adjacent room. We understand that barking can be disruptive and impact your experience negatively.Your comments are important to us, and we will take steps to address the issue and ensure a more peaceful environment for our guests. If there's anything specific you'd like us to address or if there are ways we can enhance your experience during future stays, please feel free to let us know. We appreciate your input and hope to have the opportunity to better serve you in the future. Thank you for choosing our location.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The folks there were very kind and helpful
2023년 12월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 12월 18일
Dear James,It's wonderful to hear that you had a positive experience with the staff! If there's anything specific you appreciated or if you have any additional feedback to share, feel free to let us know. We appreciate your kind words and look forward to the opportunity to welcome you again in the future. Thank you for choosing our hotel!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 12월 18일
Good day,Thank you for the perfect 10/10 rating! We appreciate your positive feedback. If there's anything specific you enjoyed during your stay or any suggestions you have for us, please feel free to share. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent experience in the future. Thank you for choosing our hotel!

10/10 - 훌륭해요

James

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food in the attached restaurant
2023년 12월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 12월 18일
Dear James,That's wonderful to hear! We're thrilled that you enjoyed the food at the attached restaurant. If there's anything specific you loved about the dining experience or any suggestions you have for us, feel free to share. We appreciate your positive feedback and hope to have the pleasure of serving you again in the future. Thank you for choosing us!

4/10 - 별로예요

Kamesh

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Atleast put smarts tv and keep water bottles and some robes and brush and tooth paste since u guys charge 300 bucks a night I travel alot I been in way cheaper hotels they have the all the stuff that I mention that u guys don’t supply
2023년 12월에 1박 숙박함
답변 제공: Guest Service Agent 님, 2023년 12월 5일
Hi Kamesh,We strive to better our services everyday and we greatly appreciate your feedback of your stay.Just for future references, we do provide tooth brushes and toothpaste as well as water bottles upon request. We also have combs, eye mask, shaving kit, bath minerals, shower caps, etc. Bath robes and slippers are present in all our Lakeside rooms, Prestige level rooms, and Designer Suites but is available to any guest upon request. Our front desk is available 24/7 to assist our guests with any concerns.We hope to see you here in the future. Best regards,Sheila

8/10 - 좋아요

Jocelyne

2023년 11월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 11월 24일
Dear Jocelyne, Thank you for choosing to stay with us and for taking the time to provide your feedback. We're glad to see that you had a positive experience during your visit.If there are any specific aspects you'd like to highlight or if there's anything we can do to turn your next stay into a perfect 10, please let us know. We value your input and hope to welcome you back for another great stay.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 11월 24일
Dear Catherine, Thank you for choosing The Prestige Lakeside Resort for your stay, and we appreciate you taking the time to submit your rating! We're glad you had a positive experience with us. If there's anything specific you enjoyed or any suggestions for improvement, we'd love to hear more about your stay.We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Crystal 님, Penticton

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were greeted with smiling staff members who were helpful through the check in process and offered extra local dining and shopping experiences. Room was upgraded so we had a beautiful view of the lake.
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 20일
Hi Crystal,Thank you so much for you wonderful review. We are delighted you had a great time staying with us. We look forward to your future bookings!Best regards,Sheila

10/10 - 훌륭해요

Enerlogic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything about the property. We will be back.
2023년 10월에 2박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 11월 8일
Thank you for your positive words! We are so happy that you were satisfied with your stay!Looking forward to your return,

8/10 - 좋아요

Sukhpal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 11월 8일
Dear Sukhpal,Thank you for your rating. We are glad you enjoyed your overall stay. If you have any feedback that you would like to share to help us improve in any areas, please do not hesitate to reach us.Look forward to hosting you again,

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Prestige went above and beyond for us for our anniversary! We even had to make a scheduling change and they were very accomodating. We opened the door to our room and found champagne and local chocolates, as well as 2 bags of treats for our dogs. They were so friendly and accommodating!
2023년 10월에 2박 숙박함
답변 제공: Kashia - Guest Services 님, 2023년 10월 30일
Dear Danielle,Thank you so much for taking the time to share your wonderful experience at The Prestige! We are delighted to hear that we could contribute to making your anniversary a special and memorable occasion.It warms our hearts to know that our team's efforts to accommodate your scheduling change did not go unnoticed. Creating unforgettable moments for our guests is our utmost priority, and we are thrilled to learn that you felt we went above and beyond to meet your expectations. It's our pleasure to provide those extra touches to enhance your stay and make it truly exceptional.Your kind words about our friendly and accommodating staff mean a lot to us. We strive to create a welcoming and hospitable environment, and it's rewarding to know that our team made a positive impact on your experience.We genuinely appreciate your feedback, and we hope to have the pleasure of welcoming you back for more special occasions in the future.Warm regards,

8/10 - 좋아요

Jaida

2023년 10월에 3박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 10월 31일
Dear Jaida,Thank you your feedback. We are glad that you overall enjoyed your stay. If there is anything you would like to tell us that could have made it better, please do not hesitate to let us know.Thanks for staying!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous!!!
Absolutely loved this place!!! Wonderful room and terrific staff!!
2023년 10월에 2박 숙박함
답변 제공: Sheila, Guest Service Agent 님, 2023년 10월 26일
Hi Charles,Thank you so much for your amazing review. We are delighted you had a great stay with us. We look forward to your future stay.Best regards,

2/10 - 너무 별로예요

Diana

2023년 10월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 11월 15일
Dear Diana, We are sincerely sorry to hear about your disappointing experience during your recent stay. Your feedback is crucial to our continuous improvement, and we genuinely apologize for falling short of your expectations. If you could provide more details about the specific issues you encountered, it would be immensely helpful for us to address and rectify the shortcomings. Our aim is to ensure our guests have a positive and comfortable stay, and we regret any inconvenience you may have faced. We value your feedback and hope to have another chance to provide you with the exceptional experience you deserve.

8/10 - 좋아요

Jeffrey

2023년 10월에 3박 숙박함
답변 제공: Sheila, Guest Service Agent 님, 2023년 10월 26일
Hi Jeffrey,Thank you so much for your amazing review. We are delighted you had a great stay with us. We look forward to your future stay.Best regards,

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 10월 21일
Dear Debbie, Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything you loved in particular or any special moments that stood out, feel free to share them with us. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Murry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 10월 21일
Dear Murry, Thank you for choosing to stay with us and for taking the time to provide your rating. We're pleased to hear that you had a positive experience. If there's anything specific that contributed to your rating or if you have any suggestions on how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, had a great stay, would return again
2023년 10월에 2박 숙박함
답변 제공: Guest Service Agent 님, 2023년 10월 16일
Hi Valerie,Thank you for your amazing review! We are delighted you had a great stay with us.We look forward to your future bookings with us.Best regards,Sheila

8/10 - 좋아요

Sonya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean great food and lovely courteous staff
2023년 10월에 1박 숙박함
답변 제공: Guest Service Agent 님, 2023년 10월 16일
Hi Sonya,Thank you for the amazing review. We are happy you had a great stay with us. We look forward to your future bookings.Best regards,Sheila

10/10 - 훌륭해요

Kathryn

2023년 10월에 1박 숙박함
답변 제공: Sheila, Guest Service Agent 님, 2023년 11월 9일
Hi Kathryn,Thank you for your amazing review. We are delighted you had a great stay with us. We look forward to your future bookings.Best regards,

10/10 - 훌륭해요

Cameron

2023년 10월에 2박 숙박함
답변 제공: Kashia 님, 2023년 10월 14일
Dear Cameron, Thank you for all your positive feedback about our hotel. We are so pleased that we met your expectations! We look forward to welcoming you back .

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Guest Service Agent 님, 2023년 10월 13일
Hi Gary,Thank you for your awesome review. Let us know how we can improve more. We look forward to your next booking with us.Best regards,Sheila

10/10 - 훌륭해요

Fred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a very nice hotel, beautifully situated on the lakefront. Our room was large and comfortable, and the service throughout the hotel was cordial and responsive.
2023년 10월에 1박 숙박함
답변 제공: Kiera, Guest Services Manager 님, 2023년 10월 11일
Dear Fred,Thank you for all your positive feedback about our hotel. We are so pleased that we met your expectations!We look forward to welcoming you back,

4/10 - 별로예요

Jason

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was wonderful and super comfortable! Very nice layout and nice amenities. Only downside is that the rooms are noisy, you hear the other guests. We were woken up several times by presumably children knocking on our room door.
2023년 10월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 10월 10일
Dear Jason, Thank you for sharing your experience at Prestige Lakeside Resort. We're delighted to hear that you found your room wonderful and comfortable, appreciating the layout and amenities.However, we sincerely apologize for the disturbances you encountered during your stay. Your feedback is valuable, and we will address this issue to ensure a more peaceful environment for our guests.We hope to have the pleasure of welcoming you back for an improved experience.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lakeside stay
Beautiful setting but photos of pool and hot tub a bit deceptive. Think for the price, breakfast should have been included
2023년 10월에 1박 숙박함
답변 제공: Isabella, Guest Services 님, 2023년 10월 10일
Dear Barbara, Thank you for taking the time to share your feedback about your recent stay at Prestige Lakeside Resort. We're pleased to hear that you enjoyed the beautiful setting of our resort.We appreciate your observation about the pool and hot tub photos, and we will review our marketing materials to ensure accuracy. Regarding breakfast, we understand your perspective, and we'll certainly take it into consideration as we strive to enhance our offerings.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property in a beautiful setting. We enjoyed sitting outside overlooking the marina. Walking path and easy walk (uphill but hats good for us!)to downtown. Our room was very nice. The staff at the front desk were friendly and very helpful. The food in the pub was good and service was excellent
2023년 9월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 29일
Hi Steve,Thank you so much for your amazing review! We are delighted that you had a great time during your stay with us. We look forward to your future reservations.Best regards,Sheila

8/10 - 좋아요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lakeside Prestige Nelson BC
Loved our stay at the Lakeside Resort. In Nelson to see family so it was a handy location for get together and go for walks etc. Would recommend as a friendly and relaxing location to stay.
2023년 9월에 5박 숙박함
답변 제공: Guest Service Agent 님, 2023년 9월 29일
Hi Duncan,Thank you so much for your amazing review! We are delighted that you had a great time during your stay with us. We look forward to your future reservations.Best regards,Sheila

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very relaxing stay with comfortable beds and very good restaurant.
2023년 9월에 2박 숙박함
답변 제공: Guest Service Agent 님, 2023년 9월 29일
Hi Bruce,Thank you so much for your amazing review! We are delighted that you had a great time during your stay with us. We look forward to your future reservations.Best regards,Sheila

10/10 - 훌륭해요

Joan

2023년 9월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 29일
Hi Joan,Thank you for your review! We are delighted that you had a great time during your stay with us. We look forward to your future reservations.Best regards,Sheila

10/10 - 훌륭해요

John 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Guest Service Agent 님, 2023년 9월 29일
Hi John,Thank you for your review! We are delighted that you had a great time during your stay with us. We look forward to your future reservations.Best regards,Sheila

6/10 - 괜찮아요

Trista

2023년 9월에 1박 숙박함
답변 제공: Isabella. Guest Services 님, 2023년 10월 21일
Dear Trista, Thank you for taking the time to provide us with your rating. We appreciate your feedback, and we're committed to continuous improvement. If there are specific areas where we can enhance your experience or if you have any suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to better meet your expectations in the future.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Guest Service Agent 님, 2023년 9월 29일
Hi Joan,Thank you for your review! We love to hear your thoughts and we are glad that you had a good time during your stay with us. We look forward to your future reservations.Best regards,Sheila