No maid service and we were there for 3 nights. After the first day of no maid service I asked the desk clerk that night and she informed me every other day they have maid service. We arrived later in the evening on the third night and our room still hadn’t been cleaned. Our room was suppose to be non smoking, definitely was not, smelled horrible like cigarettes and a burn hole on one of the blankets on the beds. Hair that didn’t belong to us on the bathroom floor and it smelled like someone hot boxed cigarettes in the bathroom when we opened the door. Our real complaint was the dirty room, no maid service and cigarette smoke in the non smoking room.
The Receptionists were great at the front desk as well as the breakfast, pool, jacuzzi, and comfortable beds.