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코트야드 바이 메리어트 리노 여행 후기

3 out of 5
코트야드 바이 메리어트 리노
6855 S Virginia St, Reno, NV

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 870개 이용 후기 중 514개" "
평점 8 - 좋아요. 870개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 870개 이용 후기 중 67개" "
평점 4 - 별로예요. 870개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 870개 이용 후기 중 30개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
First business trip in US
Very Normal
2023년 5월에 3박 숙박함
답변 제공: Pauline 님, 2023년 6월 6일
thank you for taking the time to share your feedback.

10/10 - 훌륭해요

Kade Waththa

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, next to many amenities.
2024년 3월에 1박 숙박함
답변 제공: Pauline Brion- General Manager 님, 2024년 3월 29일
Thank you for sharing your positive feedback and your great experience with us! We hope to see you again soon.

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to airport and dining options were perfect for the family
2024년 3월에 1박 숙박함
답변 제공: Pauline Brion- General Manager 님, 2024년 3월 29일
Thank you for sharing your positive feedback and your great experience with us! We hope to see you again soon.

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cody- Front Office Manager 님, 2024년 3월 18일
We appreciate you sharing your feedback! Safe travels and we hope to see you again.

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pauline Brion- General Manager 님, 2024년 3월 29일
Thank you for sharing your positive feedback! We hope to see you again soon.

8/10 - 좋아요

Jessica

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Cody-Front Office Manager 님, 2024년 2월 26일
Thank you for sharing your feedback with us, we have shared it with our team. We hope to see you next time your travels bring you to Reno. Safe travels!

4/10 - 별로예요

Judith

2024년 2월에 1박 숙박함
답변 제공: Pauline Brion- General Manager 님, 2024년 3월 29일
We recognize your time is valuable and appreciate the feedback you have provided.I am sorry to hear that you didn’t have an excellent stay with us. If you would be so kind to share some more details about your experience at the hotel so that our team can use it as a coaching opportunity to improve the service we provide our guests.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Annie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shops, convenient, quiet, secluded
2024년 2월에 1박 숙박함
답변 제공: Pauline Brion- General Manager 님, 2024년 3월 29일
Thank you for sharing your positive experience with us! We hope to see you again soon.

2/10 - 너무 별로예요

Jay

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel shirks responsibility
2024년 2월에 1박 숙박함
답변 제공: Night desk 님, 2024년 2월 15일
Sir, we did our best. Our front desk clerk gave you the breakfast vouchers which go with our restaurant. Demanding a refund for your entire stay because you decided you didn't like our selection of food is unreasonable not to mention you caused a scene in public. If you continue to insist that our property cannot meet you expectations then you are free to take your business elsewhere.

8/10 - 좋아요

Flower

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Ben 님, 2024년 2월 15일
We thank you for your stay.

8/10 - 좋아요

Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no in room microwave
2024년 1월에 2박 숙박함
답변 제공: Ben 님, 2024년 2월 6일
Our apologies sir, our standard king rooms do not come with microwaves however we have them available upon request.

10/10 - 훌륭해요

urjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was exceptionally nice. The only downside is that the AC in the room was in a corner half blocked by the desk so there wasn't much airflow. They have complementary cookies in the evening, hot chocolate and the gym was fantastic.
2024년 1월에 5박 숙박함
답변 제공: Ben 님, 2024년 1월 24일
Thank you for your patronage and compliments.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Cody-Front Office Manager 님, 2024년 1월 23일
Thank you for the feedback, we will share it with our team! Safe travels and we hope to see you next time you come to Reno!

10/10 - 훌륭해요

David 님, Sherman Oaks

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport.
2023년 11월에 1박 숙박함
답변 제공: Cody- Front Office Manager 님, 2024년 1월 11일
Thank you for taking the time to fill out our survey! We are close to the airport, but not TOO close. Safe travels and we hope to see you next time!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cody-Front Office Manager 님, 2024년 1월 10일
Hello Michelle, Thank you for the review! We hope to see you next time your travels bring you to Reno. Safe travels!

10/10 - 훌륭해요

Sara

2023년 12월에 2박 숙박함
답변 제공: Cody- Front Office Manager 님, 2024년 1월 10일
Hello Sara, Thank you for taking the time to review our hotel! We hope to see you next time and Safe Travels!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Ben 님, 2024년 1월 18일
Thank you

8/10 - 좋아요

Margaret

2023년 12월에 1박 숙박함
답변 제공: Ben 님, 2024년 1월 18일
Thank you

10/10 - 훌륭해요

Patrick Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ben 님, 2024년 1월 18일
Thank you

10/10 - 훌륭해요

Jose F.

2023년 12월에 1박 숙박함
답변 제공: Ben 님, 2024년 1월 18일
Thank you

10/10 - 훌륭해요

Mohammed

2023년 12월에 2박 숙박함
답변 제공: Ben 님, 2024년 1월 18일
Thank you

6/10 - 괜찮아요

Carl

2023년 12월에 4박 숙박함
답변 제공: Pauline Brion, General Manager 님, 2023년 12월 15일
Hi Carl, We appreciate you taking the time to share your feedback. I am sorry to hear that you didn’t have an excellent 5/5 stay with us. If you would be so kind to share some more details about your experience at the hotel so that our team can use it as a coaching opportunity to improve the service we provide our guests.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 - 별로예요

Daniel

2023년 12월에 1박 숙박함
답변 제공: Pauline Brion, General Manager 님, 2023년 12월 15일
Hi Daniel, We recognize your time is valuable and appreciate the feedback you have provided. I am sorry to hear that you didn’t have an excellent stay with us. If you would be so kind to share some more details about your experience at the hotel so that our team can use it as a coaching opportunity to improve the service we provide our guests. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was fine. It just was to noisy from the freeway and toilet.
2023년 12월에 1박 숙박함
답변 제공: Pauline Brion, General Manager 님, 2023년 12월 7일
Hi Joe,We recognize your time is valuable and appreciate the feedback you have provided. I'm sorry to hear about the issue you had with the freeway noise and the toilet. I informed our maintenance team to check the bathroom in the room you stayed in for the night. Thank you for taking time to share your experience with us and hope we can provide you with 10/10 stay next time your travel brings you back to the area.

8/10 - 좋아요

Henry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy satisfactorio
2023년 11월에 1박 숙박함
답변 제공: Pauline Brion, General Manager 님, 2023년 12월 7일
Thank you for sharing your positive feedback! We hope to see you again soon.

10/10 - 훌륭해요

Jason

2023년 11월에 3박 숙박함
답변 제공: Pauline Brion, General Manager 님, 2023년 12월 7일
Thank you for sharing your positive feedback! We hope to see you again soon.

10/10 - 훌륭해요

Jeannine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the courtyard with the fireplace
2023년 10월에 3박 숙박함
답변 제공: Cody-Front Office Supervisor 님, 2023년 10월 25일
Thank you for sharing about your stay! The fireplace will always be here if your travels bring you back to Reno!

10/10 - 훌륭해요

Willie

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees were helpful and fast.
2023년 10월에 1박 숙박함
답변 제공: Cody- Front Office Manager 님, 2023년 10월 28일
Thank you for the feedback! We hope to see you next time you come through Reno.

10/10 - 훌륭해요

Rick

2023년 10월에 1박 숙박함
답변 제공: Pauline Brion- General Manager 님, 2023년 11월 2일
Thank you for your feedback! We will hope to see you on your next trip to Reno!

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Cody-Front Office Manager 님, 2023년 10월 28일
If you could reach out to us at Frontdesk@courtyardreno.com, we would like to know the issue with your stay so we can improve our operations

10/10 - 훌륭해요

Semurana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Marriott employee that checked us in was very polite, attentive and friendly. Loved her service.
2023년 9월에 2박 숙박함
답변 제공: Cody-Front Office Manager 님, 2023년 9월 15일
Thank you for your feedback! We will hopefully see you on your next trip to Reno!

8/10 - 좋아요

Katelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was comfortable and quiet.
2023년 9월에 2박 숙박함
답변 제공: Pauline Brion 님, 2023년 11월 2일
Thank you for sharing your great experience at the hotel. We hope to see you again soon!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazingly accommodating from the moment we checked in. We’ll be back!
2023년 9월에 4박 숙박함
답변 제공: Pauline Brion 님, 2023년 11월 2일
Thank you for sharing your great experience at the hotel! We look forward to your next visit.

10/10 - 훌륭해요

Maria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Pauline Brion 님, 2023년 11월 2일
Thank you for sharing your positive feedback! We hope to see you again soon.

10/10 - 훌륭해요

Brandie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay the best ever
This the first hotel where I didn’t have to complain or ask them to give me a clean room. I loved everything about this hotel my 6 year old daughter didn’t want to leave. Whenever I’m back visiting here I will definitely be booking with this hotel. Thanks for the amazing and comfortable stay. Five ⭐️⭐️⭐️⭐️⭐️
2023년 9월에 1박 숙박함
답변 제공: Cody 님, 2023년 9월 6일
Dear Brandie,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Cody CarpenterFront Office ManagerCourtyard Reno

10/10 - 훌륭해요

michael

2023년 8월에 1박 숙박함
답변 제공: Pauline Brion 님, 2023년 11월 2일
Thank you for sharing your positive feedback! We hope to see you again soon.

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman that checked us in was very efficient, friendly, and professional. The room was very claen and modern. The bed and pillows were very comfortable. The bathroom was clean and modern with the vanity outside the door from the shower and toilet, which is nice. The hotel was quiet and we slept very well!
2023년 8월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 16일
Dear Janet,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Homer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff provide above and beyond service. The representative was attentive and explained the stay and went over the amenities the hotel offered. The hotel Is clean and the experience was well received. This was a world class service experience and if you’re looking for an amazing place to stay based on the room and the service both are On point
2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 16일
Dear Homer,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 16일
Dear Greg,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

sam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, nice rooms
2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 1일
Dear Sam,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really clean and quiet hotel with a lot of shopping nearby along with minigolf nearby. Staff was very friendly and we got into our room quickly 10/10
2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 1일
Dear Alex,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff
2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 1일
Dear Alexandra,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice place. The people are nice
2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 1일
Dear Michael,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Mary Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Danielle in the morning @ Bistro was pleasant and so much fun to talk too. She should get 4 stars
2023년 7월에 4박 숙박함
답변 제공: ls 님, 2023년 7월 27일
Dear Mary Jane,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

John

2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 16일
Dear John,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: ls 님, 2023년 7월 20일
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Carol 님, virginia Beach

2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 8월 16일
Dear Carol,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Murray

2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 7월 11일
Dear Murray,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Srilatha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked my stay here.
2023년 7월에 1박 숙박함
답변 제공: ls 님, 2023년 7월 10일
Dear Srilatha,On behalf of the entire hotel team, I want to thank you for taking the time to fill out our guest satisfaction survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.