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맨션스 온 피프스 호텔 여행 후기

4 out of 5
맨션스 온 피프스 호텔
5105 Fifth Avenue, Pittsburgh, PA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 894개 이용 후기 중 555개" "
평점 8 - 좋아요. 894개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 894개 이용 후기 중 59개" "
평점 4 - 별로예요. 894개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 894개 이용 후기 중 26개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad
Old but decent room. Location is close to CMU. Staff did not really come across friendly.
2019년 2월에 1박 숙박함
답변 제공: Adam, Senior Operations Manager 님, 2019년 3월 6일
We are sorry to hear we did not meet all of your expectations. We will take your comments in to consideration to help implement improvements for future guests.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 2박 숙박함

10/10 - 훌륭해요

Christopher 님, Belmont

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay in the guilded age without being the great gatsby. Swank property where you can easily imagine being back in the roaring 20s. Super convenient to visit CMU and they also had a great breakfast
2024년 4월에 1박 숙박함

8/10 - 좋아요

H

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The front desk lady didn’t have my reservation in her system, told me they are fully booked, no rooms available. I insisted that I have a reservation. She called her manager and finally figured it out. Not as smooth as I would like. The place is great otherwise.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful place!! Inside and out. I was in awe the whole visit. The staff including the bartender are very nice and helpful I will definitely go back when I revisit Pittsburgh
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Toby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

BethAnn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful, lots of comfy common areas.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tamarra

연인과의 여행
별로예요: 청결 상태
My stay was absolutely horrible I was scared my door was cracked an d lock was broke i done recommend room 2202 to anyone
2024년 3월에 1박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank your for your feedback. Upon inspection we found both (2) deadbolts on your door to your room to be fully operational. Additionally while the paneling on the door has a small seam it does not pose any serious risk to functionality, structural integrity, or security. We will have our maintenance engineer fill the seam and thank you for bringing this to your attention.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A only a short visit but it was very nice. Thanks!!
2024년 3월에 1박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback. We are so glad to hear you enjoyed your stay. We hope to host you again in the future.

10/10 - 훌륭해요

Aaron

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Parag

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property with stunning building
2024년 2월에 1박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback. It was a pleasure hosting you. We look forward to seeing you again.

2/10 - 너무 별로예요

DHARMESH

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this hotel and when we reached the hotel for check in, they did not let us in as there was a wedding on their premises. They said no rooms were available and the parking lot was full. They overbooked themselves and did nothing to help us out. Luckily, Expedia (especially Koena and Ursula) helped us out and made rebooked us at the Oaklander that night. Will never go the Mansion on Fifth again.
2024년 2월에 1박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 2월 28일
Good morning,We are so sorry to hear that you experienced an overbooking situation. We acknowledge that these situations can arise from time to time. Our hotel has not had inventory open for booking for the specific date of your arrival for many months. We will be pursuing this issue with Expedia's support team to determine why false inventory would be showing on their site. We hope you may consider joining us again in the future and are happy to take your reservation any time.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay! Everything I needed was available.
2024년 1월에 2박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 - 훌륭해요

Anna

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maja

연인과의 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 - 훌륭해요

CHING YI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

8/10 - 좋아요

Hong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
holiday decorations beautiful. Staff person for breakfast service excellent.
2024년 1월에 1박 숙박함
답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 - 훌륭해요

paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
My boyfriend and me stayed at the Mansion on Fifth. We loved the loft style king room. Super unique, quiet, and comfortable. The only issue we had was we wanted coffee that was fresh and not from the tiny little machine located in the room. There was coffee and food available from 10 am till maybe ten thirty am. We missed our coffee! There was only one staff member the entire time with the exception of one cleaning lady while we were checking out.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Seungwook

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Garfield

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

답변 제공: Mansions on Fifth management. 님, 2024년 3월 9일
Thank you for your feedback, it was a pleasure hosting you.

10/10 - 훌륭해요

Tamera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a beautiful hotel, the decorations made it!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fine place to stay near cmu
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Weilei

2023년 11월에 2박 숙박함
답변 제공: Sue 님, 2023년 11월 22일
Thank you we are really happy you enjoyed your experience with us. Please come back anytime! Happy holidays!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed in smaller house next to the mansion. It was still very cool. However, the mansion was booked for a wedding so we did not have access to it until late in the evening- too late for us. Would have been ok if we knew that when we booked it, but there was nothing about that on listing. …Bwd was very comfortable, but sofa bed for my son was pretty bad. …Great restaurant choices 1/2 mile walk.
2023년 11월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are happy to hear you enjoyed your stay. We will use your feedback to improve future stays.

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Special place
My husband and I really enjoyed our stay at Mansions on Fifth. It's a beautifully restored historic property in a great location. Everything was spotless and well-maintained. Staff were friendly and helpful. We used the small gym and the breakfast was delicious.
2023년 11월에 3박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
We are so glad to hear that you enjoyed your stay. Thank you for your feedback. We hope to host you again in the future.

8/10 - 좋아요

Shelly

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very cool property with amazing architecture and spacious room. Quality of bed linens could be better. Window blinds very dirty but room was otherwise clean. Views amazing. Just a little more attention to detail would have earned better rating but overall we enjoyed our stay. Pub awesome although we didn’t have time to enjoy. Would likely stay again.
2023년 11월에 2박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are glad to hear you enjoyed your time at Mansions on Fifth. We hope to host you again in the future.

10/10 - 훌륭해요

Mark

2023년 10월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are happy to hear you enjoyed your stay at Mansions on Fifth. We hope to host you again in the future.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay in a charming historic mansion; excellent location.
2023년 10월에 5박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are happy to hear that you enjoyed your time at the Mansions on Fifth. We hope to host you again in the future.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are happy to hear you enjoyed your stay at Mansions on Fifth. We hope to host you again in the future.

10/10 - 훌륭해요

Paulette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 18일
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope you will Join us again in the future.

10/10 - 훌륭해요

William

2023년 10월에 2박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to host you again in the future.

6/10 - 괜찮아요

LAURIE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid nights with events!
A large event left is without parking! The same event had a loud after-party in the room below us with thumping music (by 1:30 AM, I think the staff should have shut it down)
2023년 10월에 3박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Hi Laurie,Thanks for providing this feedback. We are sorry to hear that another guest was not behaving respectfully and it caused a disturbance to other hotel guests. You are correct that the day you stayed with us there was a group staying on site for an event. The guests for this group were specifically only reserved in the other building however which we require of guests that book events in our houses so we may avoid these disturbances to any guests not attending an on site function. We do have quiet hours which we do our best to enforce. It does not appear that the overnight staff was aware of this situation prior to your checkout or would would have been happy to address the situation. We will use your feedback to better train our staff to ensure this does not occur again in the future.

10/10 - 훌륭해요

CHARLES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front desk staff 님, 2023년 10월 11일
Thank you! Please come again!

10/10 - 훌륭해요

Steven

2023년 10월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 11월 15일
Thank you for your feedback. We are happy to hear you enjoyed your stay at Mansions on Fifth. We hope to host you again in the future.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic building with modern touched
2023년 10월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Thank you for your feedback. We are glad to hear you enjoyed your stay.

2/10 - 너무 별로예요

Renu

2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
We are sorry to hear we did not meet the expectations of your stay. If there is anything we can do to improve future stays please feel free to reach out to us directly.

2/10 - 너무 별로예요

Sharon

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
We are sorry to hear we did not meet the expectations of your stay. If there is anything we can do to improve future stays please feel free to reach out to us directly.

4/10 - 별로예요

Amanda 님, Versailles

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Parking was awful, we didn’t realise we weren’t in the main house which was the reason we chose, our room had an ant problem and admittedly they did credit our account a percentage for that. Housekeeping made our bed but nothing else, left ant filled cups, didn’t refresh towels or empty trash. Staff were mostly uninterested in us. Facilities don’t warrant it being called a luxury hotel.
2023년 9월에 2박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Hi Amanda,Thank you for your feedback. We have dealt with the staff that was responsible for the cleanliness issue experienced with your room. Thank you for bringing this to our attention. We will use your additional comments to improve our guest experience moving forward.

10/10 - 훌륭해요

Landon

2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Thank you for your feedback. We are glad to hear you enjoyed your stay.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Thank you for your feedback. We are glad to hear you enjoyed your stay.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in a mansion.
Unique stay at a renovated mansion. The rooms have modern upgrades, but the property still has a historic feel. Overnight was quiet.
2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Thank you for your feedback. We are glad to hear you enjoyed your stay.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Thank you for your feedback. We are glad to hear you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Historic hotel
Great hotel in a historic home. Highly recommend.
2023년 9월에 1박 숙박함
답변 제공: Mansions on Fifth 님, 2023년 10월 12일
Thank you for your feedback. We are glad to hear you enjoyed your stay.