저녁 식사 제공, 미국 요리
예약 가능 여부 확인

더 워터퍼드 인 여행 후기

3.5 out of 5
더 워터퍼드 인
386 Commercial Street, Provincetown, MA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 255개 이용 후기 중 141개" "
평점 8 - 좋아요. 255개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 18개" "
평점 4 - 별로예요. 255개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 2개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 편의 시설/서비스
What a great stay and fantastic hospitality.
2024년 4월에 2박 숙박함
답변 제공: Amy 님, 2024년 4월 17일
Hello Michael, We are so happy you enjoyed your stay with us!We look forward to seeing you again the next time you are in town!Thank you!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I know that it was Thanksgiving and staff was off, but I was a little disappointed that there was no coffee maker in the room, and that I had to plug the fridge in and wait for it to cool down, little things that I would have just expected to have at the ready. There certainly was a coffee maker on the main floor, but although the place seemed pretty empty, I was booked into a room on the third floor. Anyway, all in all, the bed was great, the room was almost too warm, but I opened the outside door for a bit and cooled it down, and the silly little things didn't matter, once I settled in. Had a great meal at Napi's on Freeman, and a few nice walks around town. The Parisian Bakery just down the street is always a treat, and I was thrilled to pick up a few awesome pastries! On the whole, the hotel is a lovely place.
2023년 11월에 1박 숙박함
답변 제공: Courtney 님, 2023년 12월 15일
Thank you for your feedback and we have shared your stay with our staff.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Waterford ticks all the boxes!
We love the Waterford Inn! Comfortable rooms, convenient to all things P-Town, and great views of the harbor from many of the rooms.
View of PTown from the junior suite
View of the harbor from the junior suite balcony
2023년 11월에 3박 숙박함
답변 제공: Amy 님, 2023년 11월 12일
Thank you Robert for your great review! We are happy you enjoyed your stay with us, and hope to see you again on your next visit to Provincetown!

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, comfy, cute
2023년 10월에 2박 숙박함
답변 제공: Courtney 님, 2023년 11월 6일
Thank you for your feedback and we look forward to seeing you again soon!

8/10 - 좋아요

Janine

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Everything was fine, but there was no bed changing service during the stay.
2023년 10월에 3박 숙박함
답변 제공: Denise - General Manager 님, 2023년 10월 15일
Thank you for the valuable feedback we appreciate the time you took out of your busy day to send us this. We do linen service on day 3 as we are a member of the conservation society - but if guests asks for service in between we happily provide

10/10 - 훌륭해요

Vincent J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the proximity to town, and the homey feel of the building, being a large, old house. It was very clean and comfortable. At night, too much light from exterior lights (nearby buildings, street lighting etc.) was coming in the windows. Curtains or some other way of keeping out the light at night would be great!
답변 제공: Denise - General Manager 님, 2023년 10월 15일
Thank you for the great review we appreciate the time you took to send us this review!Please return soon!

10/10 - 훌륭해요

Sandra

2023년 10월에 1박 숙박함
답변 제공: Courtney 님, 2023년 10월 30일
Thank you for your feedback, we are glad you enjoyed your stay with us!

8/10 - 좋아요

Shona

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Stay in a unique place
Had a great friends trip and a wonderful stay . The location is walkable to pretty much everything. There’s a great bookstore right across the street . The room we had was a long with a private balcony and it was everything. We could hear the ocean as we went to sleep and have coffee and wine on the balcony . Everything was very comfortable and we were even given wine glasses for our room . There’s a lovely courtyard as well and the ambiance is great . Keep in mind that it is an old house with creepy floors and you can hear when doors open and close . This didn’t bother us at all and we were on the top floor - but the people below us did come up to ask us to be quiet - so keep this in mind .
2023년 9월에 4박 숙박함
답변 제공: Denise - General Manager 님, 2023년 10월 4일
Shona thank you for the great review. And you are correct this is a historical inn which has it's quaint charms and vibes. Original mill work at the Waterford if these walls could on talk! Please return soon!

8/10 - 좋아요

laura 님, New York

연인과의 여행
좋아요: 청결 상태
Keyless entry, minimal interaction with front desk. No extras but super cute accommodations in very cool, convenient location. The price is right!
2023년 9월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 10월 4일
Laura thank you for staying us as well as writing a review!Please return soon!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
No Parking
Had major problem getting parking as we pretty much had to find on our own. Found out from a member of housekeeping after paying almost $100 for parking blocks away that there was parking across the street. When inquired about parking on the Sunday of our trip thinking some guests may have checked out, the Inn Keeper said “I’m not working today”. This set a mood for sure. Nice place and great location.
2023년 9월에 3박 숙박함
답변 제공: Denise - General Manager 님, 2023년 10월 4일
Michael can you tell me about the person who this made this comment. If we are in the guest area(s) we are always on duty.

10/10 - 훌륭해요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 9월 11일
Patricia thank you for the review glad you had such a great time with us.

6/10 - 괜찮아요

paul

2023년 8월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 9월 11일
Dear Paul thank you for the review

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Justin, thank you for your review we will see you again soon!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely renovated beautiful old building. Very charming. Easy check in , convenient location.
2023년 7월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Thomas, glad to see you enjoyed the charm of our inn.See you soon!

10/10 - 훌륭해요

ALISYN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful property with terrific views of Ptown and a lovely staff.
2023년 7월에 2박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Excellent!! Thank you for the review please return soon!

10/10 - 훌륭해요

MEGAN

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great, clean, hotel in the heart of Provincetown.
2023년 7월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Megan so glad to hear you had such a great time please return for another visit!

4/10 - 별로예요

Brian

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not recommended!
We paid about $550 to $600 a night for a 7 night stay here for the larger room / suite. It was an utter waste of money. No front of house staff, not even someone to help at check-in. No daily clean / housekeeping and limited opportunity to speak in person to anyone in charge. No breakfast included, nothing. We even didn’t have hot water on our final day - not that we could tell anyone about it! I messaged the number a few times and we were ultimately refunded $340 - which was an appreciated gesture, but a small one at that given the above. I’d definitely not recommend staying here.
2023년 6월에 7박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Dear Brian, thank you for the feedback. We do hope to get another opportunity to serve you in the future

8/10 - 좋아요

John

좋아요: 청결 상태, 객실의 편안함
Lovely old historic building. Check in is all virtual.. requiring an app etc - but easy enough.
2023년 7월에 3박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Hi John! I still have the amazing pics you shared with my. You were truly a joy to have as one of our guests. Please return soon. The beach and moon will be right where you left it

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 6월 22일
Thank you for your review! Please return soon!

10/10 - 훌륭해요

Christopher 님, NEWARK

2023년 6월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 8월 9일
Christopher thank you the time for giving us a great review. Please come back soon!

8/10 - 좋아요

Valentino

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 6월 17일
Hello Valentino and thank you for the review! We hope you and your guest had a great time with us! See you again soon.

8/10 - 좋아요

Dan

2023년 6월에 2박 숙박함
답변 제공: Denise - General Manager 님, 2023년 7월 3일
Thank you for the review! Please return soon!

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Denise - General Manager 님, 2023년 6월 17일
Kimberly thank you for the review. Please return soon!

4/10 - 별로예요

David

별로예요: 직원 및 서비스
False advertising
There was no reception staff, no breakfast nor vouchers for breakfast (as advertised), and no parking despite being listed on the hotels.com website as having parking.
2023년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 6월 25일
Thank you for your feedback - we will take a look at our advertising

8/10 - 좋아요

Kenneth

2023년 5월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 5월 21일
Thank you for your review! Please return soon

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Denise - General Manager 님, 2023년 5월 21일
Thank you for your review! We hope to see you again soon!

10/10 - 훌륭해요

eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Denise - General Manager 님, 2023년 5월 21일
Thank you for your review! Please return soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Cool place but under staffed and quirky
Quirky place. Not professionally run which is the fault of the owner, not the staff. Place had lots of random stuff lying everywhere like dirty towels and in need of more storage. Still I enjoyed my stay because I loved the room. The room was not very expensive. Had it been I would have been disappointed. But they need to hire more people. Seems like the staff is very stressed and over worked. But they try and are nice 😊
2022년 10월에 1박 숙박함
답변 제공: The Waterford Inn Team 님, 2022년 10월 21일
Hello,Thank you for taking the time to send us your feedback! We take your comments and concerns very seriously. We are making the necessary changes to improve the overall hotel cleanliness and ensure we continue to hire exceptional staff to improve the guest experience.We would love another opportunity to exceed your expectations should you return to the Provincetown area.

10/10 - 훌륭해요

Edu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend!
2022년 10월에 2박 숙박함
답변 제공: The Waterford Inn Team 님, 2022년 10월 21일
Hello Edu,Thank you for the 5 out of 5 rating! Come stay with us again should you return to the Provincetown area!

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Waterford Inn is beautiful and quaint and just lovely. The only thing that was "off" was that there isn't anyone at the front desk. When we arrived, our keys and info were in an envelope on the desk. No one was ever there to answer questions, etc.
2022년 10월에 2박 숙박함
답변 제공: The Waterford Inn Team 님, 2022년 10월 21일
Hello Jean,Thank you for your feedback! We are happy to hear you enjoyed your stay! We are working towards providing a digital key to our guests in the future and a QR code at the front desk that will provide hotel/ local information should guests have any questions. We are always looking for better ways to make the check in experience seamless. We are very excited to keep improving our services and we hope to see you again!

6/10 - 괜찮아요

Adam

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
This was a centrally located place to stay. So close to shopping and restaurants. No off street parking. Staff was very hard to find. Included breakfast was a $6 per person voucher for a nearby deli. It is a great deli, but this paid for part of a breakfast at most. We had to find the staff every morning to issue new vouchers. Most days this took multiple phone calls—very frustrating as we couldn’t locate anyone. Vouchers should be given out up front to avoid this every morning. The private balcony is a small landing at the top of stairs leading to multiple rooms two locked doors away from the room. Not really private or a balcony at all.
2022년 9월에 3박 숙박함

4/10 - 별로예요

Michaela

2022년 9월에 2박 숙박함
답변 제공: The Waterford Inn Team 님, 2022년 10월 21일
Hello Michaela,We are sad to see the low rating and would love the opportunity to get your feedback. We are always looking for ways to improve so please feel free to contact the hotel so a manager can speak to you.

10/10 - 훌륭해요

Peter

2022년 9월에 2박 숙박함

8/10 - 좋아요

bonny

2022년 9월에 1박 숙박함
답변 제공: JG 님, 2022년 9월 21일
Thank you so much for your feedback, please let us know how we can improve.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great little Bnb!
2022년 9월에 2박 숙박함
답변 제공: The Waterford Inn Team 님, 2022년 10월 21일
Hello Christine,Thank you for your 5 out of 5 rating! We hope to see you again in the future!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 8월에 4박 숙박함
답변 제공: JG 님, 2022년 9월 21일
Thank you so much for your feedback, please let us know how we can improve.

10/10 - 훌륭해요

Lauren

2022년 8월에 2박 숙박함
답변 제공: JG 님, 2022년 9월 21일
Thank youu!!

10/10 - 훌륭해요

Patrice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Waterford Inn was clean, perfectly located and the staff was so attentive. Although it was costly, there was a convenient lot almost directly across the street. Such a pleasant stay.
2022년 8월에 3박 숙박함
답변 제공: JG 님, 2022년 9월 21일
Thank you so much for your feedback, hope you will visit us again!

6/10 - 괜찮아요

DANIEL 님, San Francisco

2022년 8월에 4박 숙박함

6/10 - 괜찮아요

Todd

The location is good. Property has character, but not taken care of.
2022년 8월에 4박 숙박함
답변 제공: James 님, 2022년 8월 20일
Thank you for staying with us! Hope we can make the stay more enjoyable next time.

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: James 님, 2022년 8월 20일
Thank you for staying with us!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 6박 숙박함
답변 제공: James 님, 2022년 8월 20일
Thank you for staying with us! So glad you had a nice time.

8/10 - 좋아요

Sean

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was really nice and comfy. Location was perfect. It was hard to find staff and rooms weren't turned over everyday. But maybe I had to ask for that, it was very unclear. Coffee was in the lobby some mornings and not there other mornings. And when it was there, there weren't always cups. Overall the day to day policies and procedures were not clear. Either way. It was a really nice place and will stay again. Next time I will just ask more questions.
2022년 7월에 4박 숙박함
답변 제공: James 님, 2022년 8월 7일
Thank you. Glad you enjoyed your stay. Apologies you may not have received everything you needed. All the information should have been shared at check-in, also in the welcome letter and placard in each room. Thank you again and we hope to make sure that your next stay with us is more enjoyable.

8/10 - 좋아요

w bruce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most friendly and responsive staff
2022년 7월에 7박 숙박함
답변 제공: James 님, 2022년 8월 5일
Thank you for staying with us!

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy, quiet house with newly renovated guest rooms.
2022년 7월에 2박 숙박함
답변 제공: James 님, 2022년 8월 2일
So glad you enjoyed your stay with us! Hope to see you again soon in the future.

8/10 - 좋아요

yaniv

2022년 7월에 1박 숙박함
답변 제공: James 님, 2022년 8월 2일
Thank you for staying with us. WE are glad you enjoyed your stay.

10/10 - 훌륭해요

Alicia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함
답변 제공: James 님, 2022년 8월 2일
Thank you for staying with us. WE are glad you enjoyed your stay.

6/10 - 괜찮아요

Alfred

좋아요: 청결 상태
2022년 7월에 4박 숙박함
답변 제공: James 님, 2022년 8월 2일
Thank you for staying with us. We hope to learn more what would have made your stay better.