실내 수영장, 일광욕 의자

위틀베리 홀 호텔 & 스파 여행 후기

4 out of 5
위틀베리 홀 호텔 & 스파
Whittlebury, Towcester, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 376개 이용 후기 중 128개" "
평점 8 - 좋아요. 376개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 376개 이용 후기 중 66개" "
평점 4 - 별로예요. 376개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 376개 이용 후기 중 18개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Billy

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

4/10 - 별로예요

chelsea

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 26일
Hello Chelsea.We hope you were comfortable during your stay and that we looked after you well.We are always happy to learn from our guest's experiences to continue improving.Thank you for staying with us.

8/10 - 좋아요

Bradley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice friendly and clean hotel. Good food and nice Spa
2024년 3월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 4일
Hello Bradley.We are delighted to receive your review.We are a friendly team who enjoy offering our guests a happy and welcoming service to enhance your stay.Thank you for booking with us.See you in the future.Kind regards.

4/10 - 별로예요

sally

단체 여행
별로예요: 편의 시설/서비스
The changing room in the spa area was not very clean. Hair on floor and shower cubicles. Food was average , breakfast food was cold. Charged extra for an omlette if required. would not recommend to friends
2024년 3월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 4일
Hello Sally.We are most disappointed to receive your review.Our cleanliness is of a high standard, and I put the changing rooms down to you possibly being there before they were serviced during a busy time. We apologise for the disappointment and hope it was reported on the day.Our Breakfast Buffet is included in the rate. however, any additional items not on the buffet would be chargeable. We are sorry to learn you were not entirely happy with the stay.We hope you enjoyed the room and were comfortable Thank you for your booking.Kind regards.

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained given its size. Good facilities. Extensive self service breakfast buffet. Nice pool etc. Staff responsive and polite. Be prepared to walk a distance to some rooms as the hotel is very large. Would happily return given the opportunity.
2024년 2월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 4일
Hello Anna.Thank you for recognising the extent of the maintenance required to keep the upkeep of our large hotel.You certainly get your steps in when walking around the 254 bedrooms and our conference rooms and outlets. We hope you found your way around with no problems. We will share your kind comments with our staff members. Thank you for staying with us.We hope to welcome you again.Best regards.

8/10 - 좋아요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value for money
2024년 2월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 4일
Hello Andy.We are delighted to read you found us to be of great value for your well-earned cash. We hope you will consider us again as your stay location. Thank you for your booking.Wishing you all the best.From

8/10 - 좋아요

patrick

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All ok
2024년 2월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 4일
Hello Patrick.Thank you for taking the time to leave a rating on your stay.Thank you for booking with us.We aim to receive a 5/5 next time you visit.Best wishes.

10/10 - 훌륭해요

Duncan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous pool with Roman theme.
2024년 2월에 3박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 3월 4일
Hello Duncan.This is wonderful to see you had a successful stay with us.I am glad to hear you enjoyed our leisure facilities.Thank you for choosing The Whittlebury Hall Hotel. We hope to welcome you back soon.Best regards.

6/10 - 괜찮아요

Elisabeth

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
It was just ok. The rooms were a bit tired and the layout was very confusing. The receptionist who checked us in couldn’t have been less friendly however the receptionist who checked us out was lovely. Arrived at lunchtime and all restaurants were full leaving us with the bar or room service as our only eating option. Left feeling underwhelmed
2024년 2월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 17일
Hello Elisabeth.I am sorry you found our layout confusing. We are a large hotel, and we appreciate that it can take time to navigate. We do have maps available at reception to help.I am sorry your arrival was not as friendly as expected. I am glad your checkout was much better. Our restaurant would be closed at lunchtime. Our bar or room service would be your only option before 17:30.We provide hot food in the bar. I hope we served you a tasty bar snack. We are sorry you left underwhelmed. Our staff work hard, and we aim for all guests to leave excited about their stay. We hope you'll be able to revisit us. Thank you for booking with us.

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whittlebury Hall is a great hotel for leisure and spa facilities, with an excellent steam room and sauna. The pool is large but shallow, the jacuzzi unfortunately contained too much chlorine and the interior design around the pool dated. Everywhere was immaculately clean, room was light and comfortable, although a long walk from reception! Breakfast was excellent and staff very helpful and friendly.
2024년 2월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 17일
Hello Christopher.We are delighted you had a great stay with us.I am unsure of the package you booked. However, I am glad you had a chance to use all the leisure facilities.We can allocate rooms nearer the reception. Should you return, you can request this on your booking.Thank you for choosing The Whittlebury Hall Hotel as your choice of accommodation.Best regards.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great option to escape from the busy cities
2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 10일
Hello Karen.We are happy to hear your escape to the Country was a success.Thank you for booking with us.Our grounds are stunning. We hope you got the chance to walk around them. Thank you for staying with us.Best wishes

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 7일
Hello Simon.Thank you for mentioning our friendly team of staff.We enjoy helping our guests feel comfortable away from home. We hope to see you again.Best regards.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best in UK
2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 7일
Hello Karen.Thank you so much for choosing the Whittlebury Hall Hotel.Thank you for your 5/5 review.Best regards.

8/10 - 좋아요

Simon

좋아요: 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 7일
Hello Simon.Thank you for your 4/5 review.I do hope we see you again.We will work harder to achieve a 5/5 on the next visit.Thank you for booking with us.Best regards.

10/10 - 훌륭해요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay with incredibly friendly staff and lovely facilities. Dinner was perfect. Overall, great value for money.
2024년 2월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 7일
Hello Claire.Thank you for taking the time to rate your stay with us.It is always wonderful to hear how our guests have left feeling content and well looked after.Thank you for choosing us.Kind regards.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 2월 7일
Hello Richard.We thank you for staying with us and rating us a 5/5We hope to see you again.Best wishes.

10/10 - 훌륭해요

Saru

2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 1월 9일
Hello Saru, Thank you for your 5/5 rating. We appreciate your booking with us and hope to welcome you back soon. Best wishes.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 1월 9일
Hello Simon.Thank you for staying with.Best regards.

10/10 - 훌륭해요

Claire

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place, helpful and friendly staff, great food
2024년 1월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2024년 1월 9일
Hello Claire.Thank you for taking the time to write a review. We are delighted to have served you and hope to see you again soon. Best regards.

4/10 - 별로예요

Elizabeth

좋아요: 청결 상태
Room only had a sky light and despite attending an event that the organiser had a discount code for the hotel said it had expired when tried to book - used expedia and probably got the same rate but hotel will have lost our as they would have a fee to pay. Breakfast was not that good.
2023년 12월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 12월 19일
Hello Elizabeth,We apologise for the trouble you faced with the discount code. As I'm unaware of the name of your company, I'm afraid I cannot provide an explanation for the issue. Breakfast is usually a highlight of our services, and we are sorry to hear that you did not enjoy our Breakfast Buffet.If you or the organiser would like to contact us about your stay, please feel free to do so. We would be more than happy to assist you.Thank you.

10/10 - 훌륭해요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another great stay
Great stay staff were excellent friendly supportive and professional. The wifi is flakey in my bedroom. Bedroom was clean and tidy.
2023년 11월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 11월 28일
Hello Graham,Thank you for taking the time to share your review with us. We are thrilled to hear that you were looked after well and that you enjoyed your stay with us.We sincerely apologise for the inconvenience caused by the Wi-Fi in your bedroom. We hope that it did not affect your overall experience with us and that you had no further issues during your stay.Thank you for choosing our hotel as your accommodation of choice. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 - 훌륭해요

Chris

2023년 11월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 11월 16일
Thank you for staying with us Chris.We appreciate your 10/10 rating.We hope to see you again.Best wishes.

6/10 - 괜찮아요

Karl

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Really disappointed with my stay here. It’s a nice property but I was very underwhelmed. Rooms were dated and very basic, no dressing gowns or slippers were provided (which is odd for a spa hotel) but available for a £39 premium (!). When I did get to the pool, the jacuzzi was broken and the main pool was at freezing temperature. And to top it off, the maids decided that directly outside my room was the perfect place for them to catch up in the morning, waking me up on both days. I’ve had better stays at venues half the price. Thoroughly disappointed ☹️
2023년 10월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 10월 27일
Hello Karl.Thank you for your review.We are saddened to read we underwhelmed you.It depends on the package booked whether slippers and robes are included. I am sorry our Jacuzzi was not working during your visit. Our heat pump unexpectedly broke. It was unacceptable that our housekeepers woke you. We apologise profusely for this.The incidents you have reported are most unfortunate and not typical.We are very sorry you have left disappointed. We would like to have had the chance to overwhelm you.We have stunning grounds that would be great for you to explore.We hope to see you again.Thank you for staying with us. Please contact us directly should you like to discuss.Kind regards.

10/10 - 훌륭해요

Trimo

2023년 10월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 10월 23일
Hello Trimo.Many thanks for your rating.We are delighted you awarded us 10/10We look forward to welcoming you back in the near future.Best wishes.

2/10 - 너무 별로예요

William

2023년 10월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 11월 16일
Hello William.I am sorry you did not enjoy your stay.Thank you for booking with us.Best regards.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 10월 23일
Hello Emma.Thank you for staying with us.We see from your 10/10 that you were pleased with our hospitality.We hope to see you again.Kind regards.

8/10 - 좋아요

Rhia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place. On checking in my room had none of the amenities listed and a huge clump of hair was present in the bathroom so I asked on front desk and they kindly moved me to another room which had been properly made ready for guests. The next morning the shower wasn't draining properly so i had to keep stopping and starting it but it had good pressure and it was a nice, clean bathroom. Breakfast was a bit disappointing but dinner was nice (went for room service). I didn't manage to try the spa etc as i was there for work. Overall nice place, not sure it's worth the cost with other spa hotels around nearby though.
답변 제공: Whittlebury Hall Hotel. 님, 2023년 10월 13일
Hello Rhia.Oh dear. It's not quite the review I would like to read.I am very sorry about the bathroom. This is not typical of our housekeepers. I do hope you mentioned this at checkout. You said you were here for work. Were you here at a conference or a private stay? Please contact Guest Relations if you wish to discuss your visit further.Our Spa is one of the largest in the area. It is a shame you had no time to use these facilities. Thank you for staying with us.

10/10 - 훌륭해요

elle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 9월 29일
Helle elle.Thank you very much for your 5/5We appreciate you staying with us.We hope to see you again in the future.We wish you well.

8/10 - 좋아요

Odd Martin

2023년 9월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 9월 27일
Hello 0dd Martin.Thank you kindly for taking the time to rate your stay.We appreciate your custom and hope to see you again.We wish you well.From all at

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whittlebury - a fab short break!
Absolutely fabulous short stay in a friendly and welcoming yet professional environment. Would strongly recommend
2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 9월 5일
Hello Andrea.Thank you very much for taking the time to write your 10/10 review.We are delighted your break with us was a success.We hope to welcome you back.Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 9월 5일
Thank you very much for choosing to stay with us.We appreciate your review.Kind regards.

8/10 - 좋아요

Trevor

2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 9월 21일
Hello Trevor.Thank you for you 4/5 review.We thank you for staying with us.Best wishes

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
Amazing hotel and spa, would definitely recommend and would stay again.
2023년 8월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 31일
Hello Rachael.We are very happy you found your stay Amazing.Thank you for sharing your stay with us.Come back soon.

6/10 - 괜찮아요

Nigel

연인과의 여행
별로예요: 편의 시설/서비스
2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 22일
Hello Nigel.Thank you for your rating.We hope to welcome you again.From all the team atWhittlebury Hotel and Spa.

10/10 - 훌륭해요

Sarah

2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 18일
Hello Sarah.Thank you very much for your rating.We are delighted you had a wonderful stay.Thank you for choosing to stay with us at The Whittlebury Hall Hotel.

8/10 - 좋아요

Phillip

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tv didn’t work in the room
2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 14일
Hello Phillip.I am sorry you had a problem with the TV.I am unsure if this was reported? I do hope you informed reception who would have arranged a room move or a maintentenance visit.Thank you for choosing the Whittlebury Hall Hotel.I do hope we see you again.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bad experience they do not appreciate the people who book through your website
2023년 8월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 14일
Hello John.I am sorry to read your you felt your booking was unappreciated.All guests that book to stay at The Whittlebury Hotel and Spa are very much appreciated. Irrespective of how you book. We thank you for your booking.Should you wish to discuss? Please contact the hotel directly.Kind RegardsGuest RelationsWhittlebury hall hotel and Spa.

10/10 - 훌륭해요

Guto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a lovely place, staff really helpful and friendly. Great surrounding area. Breakfast was lovely, plenty of it, and fresh. Room tidy, spot on. Great place will definitely stay again.
2023년 7월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 7일
Hello Guto.Thank you for your comments. We are very pleased you had a great stay.Our grounds are astonishing. When you return if you get time take advantage of our walks around our grounds. We have three different routes. Look forward to welcoming you back soon. Whittlebury Hall Hotel.

10/10 - 훌륭해요

Liesl

2023년 6월에 2박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 14일
Hello Liesl.Thank you for your 10/10 rating.We are very happy you had a great stay.We hope to see you again.Thank you for choosing Whittlebury Hall Hotel &Spa.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A pleasant stay. Nice service
2023년 6월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 14일
Hello David.Thank you for writing a review.We are delighted you enjoyed your stay with us.We look forward to welcoming you back.Kind regards.Whittlebury Hall Hotel

10/10 - 훌륭해요

Munever

2023년 6월에 1박 숙박함
답변 제공: Whittlebury Hall Hotel. 님, 2023년 8월 14일
Hello Munever.Thank you for taking the time to review.We are happy to see you had a successful stay.Kind regards.Whittlebury Hall Hotel and Spa.

6/10 - 괜찮아요

Graeme

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Flattering to deceive
From the outside the hotel looks very nice but the massive carpark should be a giveaway. The hotel is too big. The dining room is the size of a school dinner hall and the guests behave like they are in one. The staff in both the dining room and the Silverstone bar quite frankly couldn't care less. The service is appallingly slow even when there is no-one ahead of you. When a bar staff member chooses to make a phone call rather than serve the sole customer at the bar then something is not quite right. A waitress in the dining room at breakfast shows you very politely to your table and tells you a colleague will come and take a tea and coffee order. When that will be is anyone's guess. While the place is not particularly expensive it is not good value for money as the service lets it down big style. On the plus side the room we had was of a good size, clean and very comfortable. Unlikely to return.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Natalia

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

2023년 6월에 1박 숙박함

8/10 - 좋아요

Charlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its nice
2023년 5월에 1박 숙박함

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

8/10 - 좋아요

Ashley

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Dated, tired and confused.
This is a very dated property. Would have been very high-end about 20 years ago but is simply out dated now. Has a bit of an identity crisis. Decor, bathrooms all very dated. Whole place just felt tired. Whilst the facilities may give it a 4 star rating, the rooms, decor and presentation are definitely not what you would expect of a modern high end hotel. Lovely location though, but property is vast and confusing, lots of confusing signage everywhere. Trying to be many things, conference venue, golf, spa, weddings and it just feels confused. Breakfast very average but fine. In all honesty you would get a nicer more modern room and a nicer breakfast at a premier inn. Very over priced hotel.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

4/10 - 별로예요

Hannah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 2월 23일
Hello Hannah,It's a shame to discover you didn't fully enjoy your time with us. Please do offer feedback in ways you feel we could improve.Dan - Guest Relations