Hi, we are incredibly grateful that you took the time out to leave us this review. Your feedback is truly appreciated and will surely help us in working towards a better guest experience in the future. Also, we are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. I wish you a wonderful day ahead :)

Hi, we are deeply sorry for the experience you had during the stay. Cleanliness is something that we are particular about and can’t compromise on. We do perform pest control on a regular basis, and will make sure similar situations will not happen in the future. Thank you for drawing our attention towards this issue as we will be taking this up and will fix this issue with immediate effect. Please reach out to us in case of anything else. Have a great day ahead.

Thank you so much for the wonderful rating, Hoang! It gives us immense satisfaction to see our guests enjoyed their stay here at Iris Garden Hotel. Do visit us again soon, we hope to give you the same awesome experience every time you visit.

Hi, we truly regret the inconvenience caused. We’ve immediately shared the feedback to our concerned team to look into this matter so that we could provide a better service in the future. We hope you could give us a chance to make your future experience delightful and we assure you that we won’t let you down this time. Have a great day ahead.

Hi, we are glad you enjoyed your stay with us. Do visit us again soon, we hope to give you the same awesome experience every time you visit. :)

Hi! Terima kasih atas kata-kata baik anda. Kami amat gembira anda menikmati masa tinggal anda di Iris Garden Hotel :)